562 Customer Communication Jobs - Page 14

You will be responsible for managing medium to large size deals in the IT services sector, focusing on solution design and development. Your role will involve driving deal solutioning across different service lines such as Application Development, Application Maintenance and Support, IT Operations, and Multi-tower deal solutioning. Key responsibilities include analyzing and qualifying Requests for Information/Proposal/Quote (RFI/RFP/RFQ), managing and authoring responses for mid to large size RFPs, RFQs, and RFIs for both single Service Line/Tower and multi-Service-line/Tower deals. You will be required to manage proactive proposals/responses throughout the bid life cycle, participate in cus...

As a Client Onboard Rep 5 at our organization, you will be responsible for performing relatively complex assignments that directly impact the business by ensuring the quality of tasks or services provided. Working under little to no direct supervision, you may service an expansive and/or diverse array of products/services. It is essential to apply your working knowledge of technical and professional principles and concepts, along with in-depth knowledge of team objectives. You will understand how your assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensuring the quality and service of y...

Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide Level 3/4support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp Ontap upgrades. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements To be successful in this role, you would need to have the following: • Experienced in NetApp Storage (Deploying and administering NetApp Storage – CDOT and 7-Mode, Troubleshooting Performan...

As a Logistics Manager at our company, you will be responsible for coordinating with the Expedition team for all open Orders, checking and confirming all shipping documents, coordinating with the finance team for the export documents, and managing the Documentation Process for SABER approvals. You will also be arranging shipments with freight forwarders, coordinating Logistics with UAE/KSA/OMAN teams, and updating all customers about the latest delivery schedule. The ideal candidate should have 5-8 years of experience in the EPC- Mining/Steel/Cement industry and hold a graduation degree. This is a full-time, permanent position with benefits including food, health insurance, paid sick time, a...

The Client Onboard Rep 5 performs relatively complex assignments with direct impact on the business by ensuring the quality of tasks or services provided. You will work under little to no direct supervision and may service an expansive and/or diverse array of products/services. Your role will require you to apply working knowledge of technical and professional principles and concepts as well as in-depth knowledge of team objectives. It is essential to understand how your assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. You will be responsible for ensuring the quality and service of your...

You will be joining Linde South Asia Services Pvt. Ltd. as an Associate Operations & Maintenance at the Rourkela, Odisha, India site. Your primary responsibility will be to ensure the smooth operation, safety, maintenance, and reliability of the plant, as well as maintaining continuous product supplies and making necessary changes to plant operations when required. In this role, you will be using the APCS/DCS system to monitor and control processes, operate and optimize the plant, and make necessary changes to the plant operation based on the demand for liquid or gases. Troubleshooting process-related problems and disturbances will also be part of your duties, along with ensuring compliance ...

As a Mechanical Product Designer, your primary responsibility will be to design and enhance mechanical products using Autodesk Inventor while ensuring manufacturability and compliance with industry standards. You will play a crucial role in interpreting customer requirements, estimating project efforts, and tracking schedules. Additionally, you will be involved in analyzing and improving product design drawings and engineering data, as well as identifying opportunities for process enhancements. Collaboration with cross-functional teams and providing regular project updates will be essential aspects of your role. You will be expected to perform design verification, calculations, and GD&T acco...

As a Relationship Manager (Assistant Manager) in the Customer Experience department at Faridabad, you will play a crucial role in managing and optimizing all pre-possession and possession-related processes. Your main objective will be to ensure a seamless customer service experience through efficient handling of bookings, transfers, sales deed preparations, and possession formalities. Your key responsibilities will include: Booking Cycle Handling: - Efficiently coordinate the entire booking process. - Ensure accurate documentation and timely communication throughout. Customer Onboarding: - Conduct welcome calls and send welcome emails to introduce customers to the project and post-booking pr...

Are you searching for an exciting opportunity as a Customer Service Representative in Siliguri Do you aspire to kickstart or advance your career with a dynamic company that prioritizes growth and innovation Join Fusion CX Siliguri as a customer service representative and engage with customers of a prominent ecommerce platform. Fusion CX, a global leader in customer experience solutions, is actively recruiting talented individuals to join our expanding team in Siliguri, as part of our initiative to enhance our presence in the northeast region. With a solid foothold in the customer service industry, we offer a variety of job openings in Siliguri, presenting an excellent prospect for those in p...

The ideal candidate should possess expertise in flexible 2D and 3D modeling techniques. You should be capable of understanding and addressing customer needs effectively through communication. Being a quick learner, you must have the ability to adapt swiftly to any product or system. Proficiency in identifying and managing Bill of Materials (BOM) is essential for this role. You should also have excellent skills in using MS Office tools like Word, Excel, and PowerPoint. Moreover, the candidate should have experience in document management and organization. Hands-on knowledge of manufacturing processes such as casting and machining is required. Experience in creating jigs and fixtures to enhanc...

Role & responsibilities Customer Service Management: Develop and implement customer service policies and procedures. Ensure prompt and effective resolution of customer complaints and issues. Monitor customer service metrics to ensure high levels of customer satisfaction. Train, mentor, and supervise customer service representatives. Customer Accounting Management: Manage customer accounts, including billing, payments, and collections. Oversee the reconciliation of accounts and resolve discrepancies. Ensure compliance with regulatory requirements related to customer accounting. Develop and implement strategies to improve efficiency and accuracy in customer accounting processes. Team Leadershi...

Ensuring that all Design work is completed to the highest standard Overseeing the personal Design of all team members including performance appraisals & monitoring succession planning Line management of the Design team

1. To align with sales team for enquiries, lead compilation, opportunity funnel creation and tracking on daily / weekly / monthly basis. 2. Preparing multiple MIS / reports / dashboards pertaining to overall sales function from customer creations, visits, lead generation , funnel conversions to PO compilation and sharing with all stakeholders. 3. Coordinate with sales team, Design & Costing team , CRMs and plant team for regular status updates 4. Assist the sales team in quote preparations, specifications and other sales support functions. 5. Tracking sales targets / AOP, generate periodic reports and send regular trackers to all concerned. 6. Send periodic communication, mailers, emails etc...

As a Telesales Executive at BERG INFOTECH LLP, your primary responsibility will be to convert leads for the company through engaging telephonic conversations. You will play a crucial role in maintaining and monitoring records of all interactions, ensuring accurate and up-to-date information is readily available. It will be imperative for you to adhere to the sales script and strategy provided, while also possessing the flexibility to improvise when necessary within the scope of your role. Your ability to update customers about new product launches and effectively record their reactions will be key to building strong relationships and driving sales. In addition to your sales responsibilities,...

As a Sales Order Processing Specialist, you will play a crucial role in the efficient and accurate processing of sales orders using the company's sales management system. Your responsibilities will include verifying the accuracy of sales orders, coordinating with the sales team to address any discrepancies, and ensuring timely fulfillment of customer orders. In your role, you will be responsible for communicating with customers regarding order confirmations, delivery schedules, and resolving any order-related inquiries or issues in a professional and timely manner. Building and maintaining positive relationships with customers to ensure satisfaction and loyalty will be a key aspect of your j...

The Relationship Officer plays a crucial role in establishing and nurturing strong relationships with clients to support the company's sales efforts. As a key liaison between the organization and its clients, you will be responsible for ensuring client satisfaction, retention, and identifying new business opportunities. Your primary focus will be on developing and maintaining client relationships, understanding their needs, and providing appropriate solutions. Key responsibilities include acting as the main point of contact for clients, delivering exceptional customer service, collaborating with sales and marketing teams, monitoring customer accounts, and resolving any client concerns effect...

As a Purchase Coordinator, your responsibilities will include vendor management, procurement, inventory management, order processing, and quality control. You will be tasked with identifying, evaluating, and maintaining relationships with suppliers and vendors, negotiating pricing and terms for cost-effective purchasing, processing purchase requisitions, obtaining quotes, and initiating purchase orders based on business requirements. It will be essential for you to ensure that stock levels are monitored and maintained to prevent stockouts or excess inventory. Additionally, you will need to track and ensure the timely delivery of goods and services, maintaining proper documentation of all tra...

You will be a part of the Chemistry department with the primary locations of work being Pune, Hyderabad, Bangalore, Chennai, Ahmedabad, Delhi, and Gurgaon. You will report to the SD/Manager. To excel in this role, you should have a Diploma/ Graduate/Post Graduate in Science or Pharma or Food Technology, or a Bachelor's Degree in Science preferably Food / Pharma Chemistry with equivalent technical and business experience. Your main objective is to have a strong understanding of the Food or Pharma or other Testing Industry with good contacts within the manufacturing sector. Familiarity with FSMA, ISO17025, and testing related norms would be an asset. Fluency in English is a must, and knowledge...

Responsible for ensuring that products meet stringent quality standards & comply with relevant regulations, including those related to asbestos. Developing & implementing quality control procedures, conducting inspections & analyzing data Required Candidate profile Exp in the Asbestos cement sheets making industries.Strong understanding of quality control methodologies, tools, techniques, including statistical process control (SPC), Six Sigma & ISO standards.

The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. We are looking for a self-motivated and well-spoken inside sales representative to join our sales team. The responsibilities include market research for software product and service demand, communicating with customers/prospects, making outbound calls, following up on leads, understanding customers" needs, identifying sales opportunities, answering questions, sending additional information via email, creating and maintaining a customer database, explaining product...

Project description We are looking for a detail-oriented and experienced QA Engineer to join our team for validating and ensuring the quality of Experian PowerCurve (PCC) implementations and related banking workflows. The ideal candidate will have a strong background in manual testing, a solid understanding of loan origination, financial hardship processes, and customer communications workflows in the banking domain. Responsibilities Analyse business and functional requirements related to hardship cases, loan restructures, and Customer communication logic in Experian PowerCurve. Design, write, and execute test cases, test scenarios, and data validation scripts for PowerCurve workflows. Valid...

JOb Responsibilities: Manage Customer Queries/Issues. Determine, collect, and document all information necessary to process customer requests for product shipment on a daily basis. Communicate with customers, warehouses, and freight carriers with regard to expediting sales orders, carrier transit times, warehouse cut off times and late fees. Act as a single point of contact for Account Managers and Sales Partners on behalf of the customer. Conduct root cause analysis to diagnose problem and suggest the best possible solution to the customer in lines with UPL’s policy and procedures. Liase with different teams to expedite the resolution to provide quick resolution/ feedback to customer. Prepa...

Role: Engineer PC Department (02 to 04 Years Experience, BE/BTech) Key Responsibilities: Managing Engineering Change Notes (ECN) and Engineering Change Information . Coordinating with cross-functional teams for new project delivery and change implementation. Acting as primary contact for customer communication regarding changes, packing specs, scheduling. Preferred candidates from Toyota Group or Japanese auto-component experience. Qualifications & Experience: BE or B.Tech in Mechanical / Production / Industrial Engineering. 24 years’ experience in Production Control, Change Management or Packaging Coordination. Preferred prior exposure in Japanese automotive manufacturing environments. Loca...

Need to have strong communication skill to handle Hindi and English language Need to have strong dealer and customer management Need to handle service engineers for day to day operations Service Scheduling dealer / distributor management Customer Communication : Serve as the main point of contact for customers regarding service inquiries, updates, and scheduling. Collaborate with the sales team to provide technical support, product information, and service recommendations to customers during the sales process. Coordinate with the parts department to ensure availability of required parts and materials for service jobs. Assign service requests to technicians based on skill level, availability,...

Updating company databases by inputting new employee contact information and employment details. Screening potential employees" resumes and application forms to identify suitable candidates to fill company job vacancies. Organizing interviews with shortlisted candidates. Posting job advertisements to job boards and social media platforms. Removing job advertisements from job boards and social media platforms once vacancies have been filled. Assisting the HR staff in gathering market salary information. Assisting in the planning of company events. Preparing and sending offer and rejection letters or emails to candidates. Coordinating new hire orientations. Responding to staff inquiries regard...