1003 Customer Communication Jobs - Page 17

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2.0 - 6.0 years

5 - 9 Lacs

pune, chennai, bengaluru

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1.Perform software-related QA translations and technical translations from Japanese to English and vice versa. 2. Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. 3. Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. 4. Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed. 5. Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. 6. Provide language support to other team memb...

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3.0 - 7.0 years

5 - 10 Lacs

pune

Hybrid

1.Perform software-related QA translations and technical translations from Japanese to English and vice versa. 2. Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. 3. Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. 4. Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed. 5. Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. 6. Provide language support to other team memb...

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2.0 - 6.0 years

3 - 3 Lacs

pune

Work from Office

Responsibilities: Handle Sales & dispatch operations,including planning daily dispatch, coordinating with Production & Quality Team, preparing invoices & e-way bills maintaining records, resolving issues, and ensuring timely deliveries independently. Annual bonus Health insurance Provident fund

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1.0 - 5.0 years

3 - 6 Lacs

bengaluru

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Job Summary We are seeking a skilled Field Account Services Representative to join our - Caterpillar Financial Services India Private Limited What you will do Provides first line of support, coordination of services, problem resolution and/or recommendations on selected products and services. Addressing minor coverage issues and resolving minor complaints. Ensuring all customer communication is clearly documented. Answering inbound and outbound customer service inquiries. Providing health analysis or troubleshooting and redirecting them when appropriate. Using fact-finding techniques and diagnostic tools to Identify issues and determining appropriate course of action for effective resolution...

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2.0 - 6.0 years

0 - 0 Lacs

gandhinagar, gujarat

On-site

Role Overview: As a Sales Executive - Electric Control Panel at D'Mak Energia, your main responsibility will be to promote and sell a wide range of products including Power Distribution Panel, Electric Control Panel, APFC Panel, Automation Panels, LED Street Lights, and other related products. You will need to understand the technical requirements of customers, design Electrical Control Panels, prepare Bills of Materials (BOM), select switch-gear, and ensure power system protection. Your focus will be on achieving higher sales performance through effective customer communication, order conversion, and providing comprehensive lighting solutions to commercial and institutional consumers. Key R...

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5.0 - 9.0 years

0 Lacs

telangana

On-site

Role Overview: You will be joining Housing.com, India's leading real estate platform known for its innovation and commitment to simplifying the home search process. As a Senior Account Manager based in Telangana, India, you will play a crucial role in managing client relationships, developing tailored strategies to meet client requirements, and driving revenue growth for the organization. Key Responsibilities: - Overseeing the entire lead management, sales, and business development processes in the region. - Ensuring 100% coverage in the assigned territory and tracking key performance indicators. - Executing client acquisition campaigns to establish the company as a prominent brand in proper...

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16.0 - 21.0 years

17 - 22 Lacs

noida

Work from Office

In this role, you will be responsible for the technical delivery of our Packet Core projects, ensuring seamless execution from start to finish. You will manage all technical aspects of the project, ensuring adherence to quality, risk, and time constraints outlined in the customer contract. Your responsibilities will span from delivery approach preparation through deployment, customer acceptance, and ongoing care. As the primary technical interface and first point of escalation for the customer project, you will be a key player in building strong relationships and ensuring customer satisfaction. We encourage you to apply and join our team of dedicated professionals who are committed to delive...

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7.0 - 11.0 years

3 - 7 Lacs

gurugram

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person ...

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7.0 - 11.0 years

3 - 7 Lacs

gurugram

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person ...

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3.0 - 5.0 years

3 - 7 Lacs

gurugram

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person ...

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5.0 - 8.0 years

4 - 8 Lacs

gurugram

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in ...

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1.0 - 3.0 years

3 - 6 Lacs

mumbai

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, re...

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1.0 - 3.0 years

3 - 6 Lacs

mumbai

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, re...

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1.0 - 3.0 years

3 - 6 Lacs

gurugram

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

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1.0 - 3.0 years

3 - 6 Lacs

mumbai

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in written & verbal communication. Good call handling skills. Customer service refers to the assistance and support provided by a business or organization to its employes. . It involves addressing inquiries...

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0.0 - 1.0 years

3 - 7 Lacs

mumbai

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in written & verbal communication. Good call handling skills. Customer service refers to the assistance and support provided by a business or organization to its employes. . It involves addressing inqui...

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1.0 - 3.0 years

3 - 6 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

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1.0 - 3.0 years

3 - 6 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

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7.0 - 11.0 years

7 - 11 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in perso...

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10.0 - 14.0 years

12 - 16 Lacs

mumbai

Work from Office

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good, Your impact Core Strengths Core competency in Architectural designs, master planning, space planning and should have ability and hands on experience to work on schematic/statutory/ working drawings and 2D /3D, Presentation, Preparation of Item description and Specification for Arch BOQ Items for Tender, including cost estimates Shall have knowledge of statutory regulations...

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0.0 - 1.0 years

0 Lacs

bengaluru

Work from Office

Job Overview: As a Sales and marketing intern at NoPo nanotechnologies, you will gain experience in developing market for new technology in the coveted and fast growing deep-tech space. Your role will involve assisting with social media marketing, conducting market research and direct customer reach out. This internship offers a unique opportunity to apply your academic knowledge to real-world sales and marketing challenges. Title: Sales and Marketing Intern Job Description: We are seeking an enthusiastic sales and marketing intern to join our team. As a marketing intern, you will work closely with the Chief Business Officer to develop and execute marketing campaigns that promote our product...

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4.0 - 8.0 years

6 - 14 Lacs

hyderabad, pune, bengaluru

Hybrid

A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit ...

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Client Onboard Rep 5, your role involves performing relatively complex assignments with direct impact on the business. You will work under minimal supervision and handle an expansive range of products/services. It is crucial to apply your working knowledge of technical and professional principles, as well as understand how your duties contribute to the team's objectives. Your responsibilities include: - Processing clients" requests related to system set up - Coordinating with internal partners for systems maintenance - Providing responses to client and internal inquiries - Preparing documentation for archiving - Applying appropriate bank regulations - Ensuring high accuracy and effectiv...

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1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

Role Overview: As a Customer Relation Manager, your primary responsibility will be to develop and implement strong CRM strategies aimed at enhancing customer loyalty and retention. You will play a crucial role in conducting quality assurance surveys to evaluate customer satisfaction levels and utilizing the data obtained to address any areas of concern. It will be imperative for you to determine the structure of the CRM system and ensure its seamless operation across all relevant departments within the organization. Key Responsibilities: - Direct communication with customers through the CRM system to promptly address any issues and concerns - Monitor customer behavior and devise strategies t...

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a highly experienced and strategic NPD Manager in the Electronics Manufacturing Services (EMS) industry, your role is pivotal in leading and overseeing the end-to-end development of electronic products, including PCBA and Box Build assemblies. Your expertise will drive product innovation, ensure design feasibility, manage cross-functional collaboration, and optimize processes for cost, quality, and efficiency. Your key responsibilities will include: - Driving the complete NPD lifecycle from concept to production, including developing project plans, allocating resources, and ensuring timely execution of product milestones. - Overseeing BOM scrubbing, analysis, and validation for accuracy, ...

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