1003 Customer Communication Jobs - Page 16

As a Printed Circuit Board Support Resource, your role will involve the following responsibilities: - Checking the received Gerber for PCB manufacturing - Creating offline orders based on the received orders - Tracking all the placed PCB orders - Engaging with suppliers regarding order execution and any equipment queries - Providing timely material status updates to the internal team to prevent project delays - Addressing customer queries and updating project status as necessary - Verifying the PCB and stencil upon receipt for the ordered PCBs - Applying knowledge of IPC standards - Maintaining a log for ordered PCBs and stencils, and keeping records - Demonstrating good communication and in...

Company Description Edurange Global Careers (EGC) is a premier study abroad consultancy in India, providing expert guidance and comprehensive services to individuals pursuing education abroad. With over five years of experience, EGC is known for its reliable, efficient, and personalized support. The company boasts a highly skilled team, direct university partnerships, and a 97%+ visa success rate, offering extensive pre and post-departure support. Role Description This is a full-time on-site role for an Inside Sales Executive located in Ahmedabad. The Inside Sales Executive will be responsible for lead generation, customer communication, and sales activities. Day-to-day tasks include identif...

This Position reports to: Operations Manager Your Role and Responsibilities In this role, you will have the opportunity to provide technical assistance to internal and external customers, ensuring timely and cost-effective support in line with standard processes and guidelines. Each day, you will handle complex technical support cases while contributing to customer satisfaction by executing support work according to expectations. The work model for the role is: #LI-Onsite This role contributes to Process Automation in Energy Industries under Excitation Systems . The main stakeholders are both internal and external. You will be mainly accountable for: Providing end-to-end technical support fo...

Company Description DevAssure is an AI-powered test accelerator platform designed for modern Dev and QA teams focusing on shift-left practices. Our platform provides a unified low-code environment that allows teams to auto-generate and automate test cases, seamlessly integrating into CI pipelines. DevAssure supports cross-platform automation for web, mobile, API, accessibility, and visual testing. Our aim is to enable reliable, repeatable, and high-coverage testing, empowering teams to ship quality software faster. Role Description This is a full-time Remote role for a Customer Success Specialist. The position is open for Chennai & Bangalore Candidates only. The Customer Success Specialist w...

Title : Enterprise Account (US Market) Responsibilities: 1) Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers. 2) Provide recommendations based on a customer's business needs and usage patterns Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries. 3) Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers educate customer...

Title : Enterprise Account (US Market) Responsibilities: 1) Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers. 2) Provide recommendations based on a customer's business needs and usage patterns Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries. 3) Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers educate customer...

1.We are looking for Inside Sales / Lead Generation executive with around 2 to 7 Years of experience working for IT technology organization. 2.Should have experience in to Lead Generation by Cold calling and Emailing. 3.Candidate is capable of executing multiple email / calling campaigns across business verticals 4.Candidate must be extremely proficient in Microsoft Office products, especially in MS Word, PowerPoint and Excel? 5.Intelligent & Detailed Account / prospect research Excellent Comm Skills Candidate will be responsible for prospecting, qualifying and generating new meetings / opportunities from Directors and CXOs level. Should have B2B inside sales experience Responsible for provi...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Embedded Firmware Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The ideal candidate should have 15+ years of extensive programming experience in C/C++/Python for device driver and application development in Linux/FreeRTOS/BareMetal environments. Experience working with ARM , RISC an...

Position Description : Vocera is now part of Stryker and is looking for a Senior Technical Support Engineer. In this role, you will be working in a dynamic, fast-paced environment, ensuring Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. Our Global Support Team works together 24x7 to take on technical challenges and provide a positive experience for our customers. What You Will Do: You will document and manage customer issues and requests, delivering excellent customer service and managing customer expectations. M...

Your Role and Responsibilities In this role, you will have the opportunity to provide technical assistance to internal and external customers, ensuring timely and cost-effective support in line with standard processes and guidelines. Each day, you will handle complex technical support cases while contributing to customer satisfaction by executing support work according to expectations. You will be mainly accountable for: Providing end-to-end technical support for excitation systems, including installation, configuration, operation, and maintenance. Diagnosing and troubleshooting hardware, software, and field issues, and supporting commissioning and system integration at customer sites. Condu...

Handle inbound and outbound calls to assist customers with printer and antivirus-related technical issues. Identify customer problems and provide prompt and effective technical support and troubleshooting. Promote and sell relevant technical solutions including printer services, antivirus software, and support plans. Guide customers through setup, installation, and configuration of printers and antivirus products. Convert technical support calls into sales opportunities by recommending suitable products or upgrades. Maintain accurate logs of all interactions, resolutions, and follow-up activities in CRM systems. Meet individual sales and support KPIs while ensuring high levels of customer sa...

As a Credit Manager, your role involves evaluating the creditworthiness of new and existing customers by analyzing financial data and credit checks. You will be responsible for setting appropriate credit limits and maintaining accurate customer account records. Additionally, you will need to monitor accounts receivable, prepare aging reports, and generate management reports to highlight risks and areas for improvement. Key Responsibilities: - Evaluate the creditworthiness of customers through financial data analysis and credit checks. - Set appropriate credit limits and maintain accurate customer account records. - Monitor accounts receivable, prepare aging reports, and generate management r...

As a Customer Service Manager, you will play a crucial role in managing client relationships across India and international markets. You will be responsible for the following key responsibilities: - Client Relationship Management - Manage and nurture relationships with Indian and global clients, acting as the primary point of contact. - Ensure prompt, professional, and solution-oriented communication. - Monitor and maintain high levels of client satisfaction and service quality. - Team Leadership - Build, lead, and mentor a high-performing customer service team. - Define KPIs, monitor performance, and drive continuous improvement. - Process Development & Execution - Design and implement scal...

As an Account Sales Manager, you will be responsible for the development of account plans for selected named accounts. Your main focus will be on achieving quarterly and annual sales targets. You will play a key role in planning, strategizing, directing, and controlling all sales activities in the allocated accounts. Your success will be measured by the achievement of agreed sales targets and the development of future sales plans. Your duties will include building and maintaining the sales pipeline in CRM and submitting the required sales forecasts. Effective communication with customers is essential to ensure that contractual service agreements and expectations are not just met but exceeded...

Monthly CTC : INR 22k to 28k + incentives Responsibilities : Recover abandoned carts via outbound calls Convert leads & handle objections Upsell/cross-sell products Manage follow-ups & CRM logs Achieve sales targets & ensure customer satisfaction Flexi working Work from home House rent allowance Employee state insurance Performance bonus Sales incentives Leave encashment Provident fund Annual bonus Referral bonus

Role Responsibilities : Review, evaluate, and process warranty claims. Communicate claim status and policy details to customers. Maintain accurate warranty records and reports. Collaborate with departments to improve product quality and service. Key Deliverables : Timely and accurate resolution of warranty claims. Enhanced customer satisfaction through effective communication. Process improvements to reduce repeat claims. Compliance with internal warranty policies and documentation standards.

Role Overview: Galderma is an emerging pure-play dermatology category leader, operating in about 90 countries. The company offers a science-based portfolio of premium flagship brands and services across Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Since its establishment in 1981, Galderma has been dedicated to meeting individual consumer and patient needs related to skin health, in partnership with healthcare professionals. By recognizing the significance of skin in shaping lives, Galderma is committed to advancing dermatology to cater to every skin story. Key Responsibilities: - Implement Sales / Direct Sale plans and processes to maximize sales opportunities...

You will be responsible for coordinating logistics operations for a US/Canada based process, focusing on generating leads, attracting new prospects, and developing a sales pipeline of shippers. Your role will involve identifying and selecting reputable carriers, providing shipping quotes to customers, and preparing carriers for loads. You should have knowledge of POWER DAT and TRUCK STOP. Key Responsibilities: - Generate leads and attract new prospects to develop a sales pipeline of shippers - Identify and select reputable carriers to ensure high-quality service for accounts - Provide shipping quotes to customers - Assist in preparing carriers for loads - Collaborate with shippers, carriers,...

As a Technical Support Engineer at Dynatrace, your role involves recognizing and solving technical problems reported by customers related to SaaS and Managed products. You will work with diverse customer technology ecosystems, collaborate with the global support team to deliver best-in-class customer experience, and directly engage with customer application specialists and SMEs to troubleshoot and resolve platform or product issues. Additionally, you will have the opportunity to work with cutting-edge technologies, collaborate with various teams within the organization, attend training sessions for new product features, and contribute to product and process improvements. Key Responsibilities...

Eurofins Assurance India Pvt Ltd is a leading certification body providing Audit & Certification , Inspections , and other services covering the broad spectrum of sustainable supply chain. Eurofins will help the customers to mitigate risks in their supply chain and to ensure the benchmarking performance with operations, processes, systems, people or capabilities. Whether you are in Food, Cosmetics, Consumer products or Health care sector, our global auditor and technical expert network will help to mitigate/eliminate your risks against supply chain and distribution flows: Regulatory and Industrial standards . We have accreditations for a number of different industry standards/memberships to ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support verti...

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Supp...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Suppor...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, re...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in p...