1003 Customer Communication Jobs - Page 18

Role Overview: As a Relationship Manager (Assistant Manager) in the Customer Experience department at Faridabad, you will play a crucial role in managing and optimizing all pre-possession and possession-related processes. Your main objective will be to ensure a seamless customer service experience through efficient handling of bookings, transfers, sales deed preparations, and possession formalities. Key Responsibilities: - Efficiently coordinate the entire booking process. - Ensure accurate documentation and timely communication throughout. - Conduct welcome calls and send welcome emails to introduce customers to the project and post-booking process. - Provide clear guidance on next steps an...

Role Overview: You will be responsible for entering and coordinating all orders and shipments for Mercury serialized product, parts and accessories, as well as Land "N" Sea product. This includes daily order entry, reconciling orders and allocations for distributors, and coordinating various shipment methods such as loose cargo, LTL orders, and drop shipments. Additionally, you will be involved in container load planning to optimize container volume capacity for cost-effective loads. Ensuring timely shipments and accurate invoicing will be a key aspect of your role. You will also be tasked with resolving any shipment issues, such as tracing, errors, and freight costs. Maintaining proper prio...

As a Warehouse and Delivery Operations Manager at Gulab Oil and Food Ahmedabad Pvt. Ltd, you will be responsible for managing the warehouse and delivery operations in Bangalore. Your key duties will include: - Ensuring timely and accurate deliveries - Overseeing vehicle and equipment maintenance - Managing inventory and depot transfers - Maintaining warehouse security - Handling customer communication - Coordinating with regulatory authorities - Monitoring credit sales - Supporting the sales team - Resolving any delivery complaints effectively To excel in this role, you must have: - A minimum of 6 months" experience in depot, warehouse, or logistics management - Fluency in Hindi - Strong lea...

As a Client Onboard Rep 5 at our organization, you will be responsible for performing relatively complex assignments that directly impact the business by ensuring the quality of tasks or services provided. Working under little to no direct supervision, you may service an expansive and/or diverse array of products/services. It is essential to apply your working knowledge of technical and professional principles and concepts, along with in-depth knowledge of team objectives. You will understand how your assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensuring the quality and service of y...

As an Insurance Coordinator at the company, your main objective is to ensure seamless and hassle-free insurance transactions that lead to customer delight and profitable business growth. - Understanding customer needs and guiding them in case of accident claims or insurance requirements - Providing detailed explanations to customers regarding the documents required for accident claim processing - Checking accident claim forms and documents upon receipt - Timely submission of accident claim forms to insurance companies and coordinating insurance surveys - Following up with insurance companies to obtain necessary accident estimate approvals - Communicating any queries raised by insurance compa...

As an Assistant Service Manager, you will play a crucial role in the Service team by overseeing day-to-day service operations at the dealership or regional level. Your primary responsibilities will include: - Interacting with customers to address and resolve complaints - Coordinating with service engineers and technicians for repairs - Ensuring customer satisfaction through effective communication and timely service You will be responsible for: - Monitoring service ticket status - Managing escalations - Following up with customers using CRM tools such as Zoho or Salesforce Additionally, you will: - Analyze service data to generate reports for performance tracking - Train and guide junior ser...

As a Maple CRM Intern at our Bangalore office, you will have the opportunity to enhance your skills and transition into a full-time Inside Sales Specialist role. Maple CRM is a cloud-based Sales & Field Service CRM software aimed at helping businesses streamline operations and boost sales. Our solutions cover B2C Service Management, B2B Sales and Service, as well as Field Service and Support. Key Responsibilities: - Generate leads and nurture relationships with potential clients - Communicate effectively with clients to understand their needs and provide suitable solutions - Ensure customer satisfaction by addressing inquiries and resolving issues promptly - Connect with potential clients on...

Role Overview: You will be working as a Sales and Application Executive for Civil Survey Instruments such as DGPS, Total Station, Auto Level, Theodolite, LiDAR, etc. at M/s SOUTH Precision Instrument Pvt. Ltd. This full-time role is based in Bhopal with the flexibility of working from home. Your responsibilities will include customer communication, delivering exceptional customer service, conducting sales activities, providing training, and managing sales operations. Key Responsibilities: - Communicating with customers regarding Civil Survey Instruments - Providing exceptional customer service - Conducting sales activities - Delivering training on instruments to customers - Managing sales op...

As a Process Developer in the Invoice to Cash department at Genpact, you will be responsible for handling day-to-day operations efficiently while meeting Service Level Agreements (SLA). This includes resolving queries related to cash application and coordinating with customers for effective communication and issue resolution. Your key responsibilities will include: - Making collection calls to customers - Sending invoices via email/fax or mail as per customer requests - Identifying and resolving unidentified cash - Managing the end-to-end cash application process - Ensuring Daily Receipt Reconciliation (DRR) is completed accurately and confidentially - Following up on customer/internal dispu...

Role Overview: As a Sales And Marketing Specialist at Justdial in Pimpri Chinchwad, you will play a key role in communicating with customers, conducting sales activities, providing training, and managing sales operations on a daily basis. Your responsibilities will involve interacting with customers to understand their needs, promoting Justdial's services effectively, and ensuring customer satisfaction through excellent communication and customer service skills. Key Responsibilities: - Interact with customers to understand their needs - Conduct sales activities and promote Justdial's services effectively - Provide training to individuals to enhance their performance - Manage sales operations...

• Maintaining customer relations especially with high value customers. • Customer rapport building • Adding new customers • Building key customer relationships, • Present new products and services and enhance existing relationships. Required Candidate profile • Knowledge of the Company product line, product applications • Knowledge of Customer Complaint Handling • Knowledge of Competitors, their products and their strategies • Knowledge of Budgeting

Role Overview: As a member of the research and development department, your primary responsibility will be to set up the department from scratch and ensure the complete arrangement of required instruments. You will be required to understand the project requirements provided by the customer for the design development of Smart Energy Meters with HES and MDM integration. This will involve preparing a detailed project plan, estimating project costs, and engaging in discussions with all stakeholders involved in the project. Key Responsibilities: - Optimize design and implementation at the firmware and hardware levels - Develop products using different microcontrollers, finalize hardware designs, ...

Role Overview: As a Lead-Product Owner in the Transaction Banking Group, your main responsibility will be to define the vision by researching Fin-techs, Banking, E-commerce, and other leading apps to provide the best fit experience for customers in both tech and non-tech aspects. You will also manage the product backlog, prioritize it across the financial year, and ensure value is delivered periodically. Additionally, you will be tasked with ideating, innovating, and implementing new products relevant to the ecosystem with benefits for both the Bank and the customer. Your role will involve optimizing customer engagement funnels, enabling Fin-techs and partnerships integrations, and managing ...

Build customer relationships with Existing Members. Manage customer communication - Oral / Written. Resolve customer issues within the TAT. Improve customer care by giving better service to the members. Expand customer base by pitching Upgradation to Members and increase in revenue. Skills required - Communication Oral / Written, Customer service, Problem-Solving, Negotiation, Time management, Computer, Target Oriented. Reporting To - Branch Manager/ Regional Manager. Candidate Profile required Education Graduate / Post Graduate from renowned university Years of Experience Minimum two years in CRM Location-Bengaluru,Chennai,Ahmedabad,Kochi,Lucknow,Mumbai,Chandigarh,Jaipur

As a Maple CRM Intern in the sales team based in Bangalore Office, you will have the opportunity to kickstart your career in the field of Inside Sales. This PAID internship for ONE MONTH can lead to a full-time on-site role as an Inside Sales Specialist in Bengaluru. Your main responsibilities will include generating leads, communicating with potential clients, and ensuring high levels of customer satisfaction. You will be expected to connect with potential clients, follow up on leads, provide product demos, and ultimately close sales. Collaboration with the sales team will be crucial in order to deliver top-notch customer service. **Key Responsibilities:** - Generate leads and maintain a pi...

Role Overview: As the Poultry Breeder- Technical Specialist, your role is crucial in providing expert technical guidance to poultry customers to support the business in achieving growth objectives. You will engage with customers to understand their strategies and requirements, enabling you to assist them in enhancing their outcomes and surpassing their targets through tailored product solutions and services. Your responsibilities will also include identifying new business prospects within the existing customer base, offering recommendations, managing projects, conducting customer communication, and training sessions. You will serve as a trusted advisor, offering strategic and technical guida...

Job Title: Sales Executive Company: Harold Electricals Industry: Lighting & Decor Job Summary: We are looking for a dynamic and results-driven Sales Executive to join our team at Harold Electricals. The ideal candidate should have prior experience in the lighting and decor industry , and be comfortable with high-volume outbound calling and in-person client interaction. Key Responsibilities: Make 100 outbound sales calls daily to prospective customers Handle walk-in clients at the showroom or office professionally Promote and sell lighting and decorative products to both new and existing customers Understand customer needs and recommend suitable products Maintain and update customer records a...

About the Role: We are seeking an enthusiastic intern/fresher who will be responsible for customer interaction through calls. The primary responsibilities include taking feedback from customers and assisting in payment collection follow-ups. This role is ideal for candidates looking to start their career in customer handling, communication, and operations. Key Responsibilities: Make outbound calls to customers for feedback on services/products. Maintain records of customer responses in an organized manner. Follow up with customers regarding pending payments/collections. Escalate issues/concerns to the senior team when required. Support the team in daily operations and reporting. Requirements...

As an Export Executive, you will be responsible for managing international sales and export operations. This includes coordinating with clients, logistics partners, and internal teams to ensure timely and compliant delivery of goods. Your role will involve preparing export documentation, handling customer communication, and ensuring adherence to international trade laws and regulations. Key Responsibilities: - Manage end-to-end export processes including order processing, documentation, logistics, and shipping. - Coordinate with freight forwarders, CHA (Customs House Agents), and shipping lines for timely dispatch. - Prepare and manage export documentation such as invoices, packing lists, bi...

Role Overview: As a candidate with experience in UPVC doors and windows and aluminium windows, you will be responsible for preparing accurate and detailed quotations, communicating effectively with customers, analyzing market trends, providing sales support, coordinating internally with various teams, managing databases, and ensuring proper documentation of all quotations and customer interactions. Key Responsibilities: - Create accurate and detailed quotations based on customer requirements and company pricing policies - Communicate with clients to understand their needs, clarify product details, and address queries regarding quotations - Monitor market trends and competitor pricing for com...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in p...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

RBL Bank Ltd is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey - Responding to customer inquiries and resolving technical issues via phone, email, or chat - Conducting diagnostic tests to identify the root cause of customer issues - Providing technical guidance to customers and walking them through solutions to resolve their problems - Collaborating with development teams to escalate and resolve complex technical issues - Maintaining accurate records of customer interactions and issue resolutions in a CRM system - Participating in the development and delivery of customer training and support materials - Communicating with customers and internal...

RBL Bank Ltd is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey - Responding to customer inquiries and resolving technical issues via phone, email, or chat - Conducting diagnostic tests to identify the root cause of customer issues - Providing technical guidance to customers and walking them through solutions to resolve their problems - Collaborating with development teams to escalate and resolve complex technical issues - Maintaining accurate records of customer interactions and issue resolutions in a CRM system - Participating in the development and delivery of customer training and support materials - Communicating with customers and internal...