Insurance Coordinator

As an Insurance Coordinator at the company, your main objective is to ensure seamless and hassle-free insurance transactions that lead to customer delight and profitable business growth. - Understanding customer needs and guiding them in case of accident claims or insurance requirements - Providing detailed explanations to customers regarding the documents required for accident claim processing - Checking accident claim forms and documents upon receipt - Timely submission of accident claim forms to insurance companies and coordinating insurance surveys - Following up with insurance companies to obtain necessary accident estimate approvals - Communicating any queries raised by insurance companies to customers regarding accident claims - Comparing targets and actual performance of insurance companies for service and parts strategy - Exchanging potential customer data with F & I Managers - Acquiring new insurance companies and customers - Conducting public relations and negotiating prices, conditions, and contractual agreements with insurance companies under the guidance of Mercedes-Benz India You will also provide functional support to service advisors, assist with workshop vehicle survey and repair, reconcile accounts of books of accounts, and work closely with the finance & insurance manager on insurance renewals, conversions, and escalations. To be successful in this role, you should have: - A diploma or degree in mechanical or automobile engineering, preferably with an MBA - At least 5 years of professional experience in administration and handling insurance companies - Knowledge of regulations and laws related to the insurance industry - An automotive background with dealer body shop experience would be an added advantage - Proficiency in Windows, strong business communication skills, analytical abilities, and leadership qualities In addition to a competitive salary, the benefits package for this position includes statutory benefits, incentives, and an accidental policy.,