562 Customer Communication Jobs - Page 20

PRINCIPAL ACCOUNTABILITIES: - Grievance Investigations Conducting investigation by coordinating with customer as well as distributor for grievance investigation and resolution Report Preparation Creating an investigation report for consequence management as well as closure of customer grievance Root Cause Analysis Analysis of the grievances and create a channel level grievance mitigation steps Identifying Process Gaps, RCA & fixing Handling of Customer Escalations, Grievances, Emails and Feedback with best appropriate resolution in accordance with the laid down guidelines Coordination and follow up with key stakeholders for end to end clearance of cases and closures • Transaction processing ...

Job Role : Technical Support: Provide technical support to customers, resolving issues and addressing inquiries in a timely and professional manner. Documentation & Record-Keeping: Document all customer interactions, technical issues, and resolutions accurately and comprehensively. Prepare MIS data related to Site Engineers. Collaboration & Feedback: Collaborate with internal teams, including sales, purchase, engineering, and manufacturing, to address customer technical concerns and provide feedback for product improvement. Knowledge Base Development: Develop and maintain technical support documentation, FAQs, and knowledge base articles to empower customers with self-service resources. Cust...

We invite applications for the role of Sales Operations Coordinator as part of our Return-to-Work program for women . This position is ideal for women professionals who are looking to re-enter the workforce after a career break. The role involves supporting our sales and delivery operations from lead generation to post-sales coordination. The position offers a hybrid work model , allowing a flexible mix of remote work and in-office presence. Key Responsibilities Prepare and format customer quotes Send outbound emails to generate and nurture leads Create product configuration note for delivery team post PO receipt Generate invoices and maintain comprehensive sales records Occasionally visit c...

Responsibilities: * Manage client relationships * Develop marketing strategies * Analyze data & provide insights * Prepare reports & presentations * Collaborate with team on projects Annual bonus

We are looking for Sr. Executive (Signalling) Youll make a difference by Leading and managing the team, ensuring effective coordination, task delegation, and the successful execution of project objectives. Responsible for the Signaling deliveries (SIP, RCC, Interface circuit and Application logic) Responsible for customer communication for the technical decisions Desired Skills: BE/B. Tech or Equivalent in Electrical & Electronics and Electronics & Communication Signaling design engineer with 5-8 years demonstrating continuous expertise in Indian Railway Electronic Interlocking projects Exposure in Various standards of Indian railway engineering such as G&SR, Signal Engineering Manual, Speci...

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE. About The Role s for Operation and Maintenance Site Manager (Direct Contract) 1. Graduate Electrical Engineer with min. 7 years or Diploma with 10 years of experience in Operation, Maintenance and Testing of GIS Panel (up to 220kV) Substation including Transfor...

Responsibilities Qualification: DME / BE Mechanical Engineering Experience : Manager: min 15 yrs. experience in manufacturing and cost estimation of automotive and non-automotive parts. Should be conversant in reading and interpreting engineering drawings and specifications. Should have hands-on experience at least in turning and milling and exposure to other machining processes, machines, material grades and cutting tools & jig & fixture concepts and practices. Should be able to estimate cycle times considering optimum machining parameters and processes. Should have exposure to casting & forging processes, heat treatment and other special processes. Should be familiar with Lean manufacturin...

Job Title: Billing Executive Experience: 2-5 Years Location: M.G Road, Agra. Job Type: Full-time Job Description: - The Billing Executive in our book publishing house is responsible for accurately and promptly generating invoices, tracking payments, and maintaining precise financial records. This role demands meticulous attention to detail, strong organizational skills, and effective communication with both customers and internal teams. Proficiency in billing software, a sound understanding of accounting principles, and a collaborative mindset for process enhancement are crucial. Key Result Areas (KRAs): - 1. Invoicing and Billing: Generate and issue accurate and timely invoices for book sal...

Greetings!!! The Muthoot Group is hiring for Branch Head profiles Candidates with prior experience in Gold Loan Industry will be preferred. Documents Required:- Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 2 Passport size Photographs. Job Role: - Branch Head Job Location in Mumbai - 1) CHUNABHATTI 2) GRANT ROAD 3) ANDHERI 4) GHATKOPAR 5) VILE PARLE EAST 6) BHANDUP 7) Worli 8) Vada Eligibility criteria for Branch Head ( Candidates with prior experience in Gold Loan Industry will be preferred. ) Candidates having minimum 5 years of work experience in Banking / NBFC / Financial Services in Sales at Managerial level Age between 30 to 45 years Candidates from I...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. ...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. ...

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: HR Service Delivery Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Take a lead role in ensuring that department objectives and initiatives are completed Act as a leader, modeling and supporting the team through coaching the corporate core values; communicating company guidelines, practices and procedures and ensuring compliance Assist in employee development through coaching and following up on the development of their team's technical competencies Continuously monitor, recommend and implement process improvement initiatives to increases e...

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Reporting to the Manager, Pension and Benefits, this position focuses on the support and administration of various leave of absences and time off plans. The role will have an emphasis on disability administration for over 190,000 colleagues across all divisions of LCL. Investigate inquiries and provide timely resolution in a professional and confidential manner Liaise with external providers (i.e. carriers, third party administrators) and internal providers (HR/LR, Medical Services Group, Management, et...

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Take a lead role in ensuring that department objectives and initiatives are completed Act as a leader, modeling and supporting the team through coaching the corporate core values; communicating company guidelines, practices and procedures and ensuring compliance Assist in employee development through coaching and following up on the development of their team's technical competencies Continuously monitor, recommend and implement process improvement initiatives to increases effectivene...

Skill required: Payroll - Workday Payroll Accounting Designation: Payroll Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Responsibilities may include, but are not limited to: Process and validate payroll information Assist with the administration and processing of payroll activities Issue Records of employment Process, compile and submit Garnishments Respond in a timely manner to colleagues on payroll matters involving both written and verbal communication Process required profile changes (sick, vacation, hourly rates etc.) in compliance with Employment Standards Acts, Union Agreements, and Company Policies. In depth understanding of ov...

Skill required: Voice - Customer Service Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Custome...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purcha...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoin...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoin...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoin...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. ...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase o...

Skill required: Customer Operations - Voice - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touch...

Skill Commercial Design Minimum Qualification Any Graduate CERTIFICATION No data available Working Language Hindi English Kannada Tamil Job Description 1. To coordinate with team and ensure and material supply to customer 2. To update the dispatch confirmation to customer wherever necessary and Customer delivery END to END tracking updating 3. Document Filing and Initiate GRN & Follow up and Customer Billing 4. Payment to be follow with Customer wherever Possible 5. Prepare Monthly MIS Report to Internal and External

Apply now » .buttontext88d8dcea45dcd44d a{ border1px solid transparent; } .buttontext88d8dcea45dcd44d a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } SALES & MARKETING ANALYST At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Monitor weekly claim process, perform claim review, manual override, and after posting reviews in ADR97 report, pool reservation, credit memo details etc. Manage S&D mailboxes to answer questions from distributors, help them submit and correct claims, coordinate in special approval and manual credit memo issuance, and prepare for...