Retail Sales Consultant

As a Sales Consultant, your primary role is to achieve profitable sales by effectively pitching products and maximizing conversions from leads. You will be responsible for communicating with customers regarding complaints and updating the CR Department accordingly. It is essential to follow internal ERP processes for generating and closing sale orders and promote and sell allied services such as insurance, accessories, and finance. Adherence to SOPs & sales processes from booking to delivery of vehicles is crucial in this role. Your key responsibilities include: - Handling and nurturing leads to maximize conversions - Communicating with customers regarding complaints and updating the CR Department - Following internal ERP processes for generating and closing sale orders - Promoting and selling allied services such as insurance, accessories, and finance - Adhering to SOPs & sales processes from booking to delivery of vehicles - Preparing and maintaining Prospect Tracking Cards - Preparing and collecting Test Drive Forms (declaration/feedback) - Ensuring proper execution of the 7-Step Test Drive Demo - Utilizing the Welcome Kit during customer interactions - Conducting 5th-day post-sales follow-up (PSF) calls and preparing necessary reports - Attending training sessions as per nominations and requirements - Practicing mock demos regularly to improve presentation skills - Handling customer queries promptly and effectively - Providing accurate product information and ensuring complete deal transparency No additional details about the company were mentioned in the job description.,