Retail Sales Consultant

About Company

Nish Hair is a direct-to-consumer beauty brand specializing in premium human hair extensions, wigs, toppers, and hair accessories. Founded in 2017, the company focuses on delivering high-quality, ethically sourced hair solutions through its e-commerce platform and retail presence, helping customers enhance their style and confidence.

We are seeking a dynamic and customer-focused In-Store Sales Executive to join our team. The ideal candidate will have a passion for sales, excellent interpersonal skills, and a strong commitment to delivering an exceptional shopping experience to our customers.

Responsibilities

• Greet customers as they enter the store and provide friendly, personalized assistance.
• Engage customers in product demonstrations and hair extension trials to showcase the quality and versatility of our hair products.
• Understand customer needs and preferences to recommend products that best meet their requirements.
• Effectively communicate product features, benefits, and styling tips to customers.
• Meet or exceed monthly sales targets by proactively engaging with customers and closing sales.
• Maintain a clean and organized store environment, including product displays and inventory management.
• Build and maintain strong customer relationships to drive repeat business and customer loyalty.
• Stay up-to-date with product knowledge, industry trends, and competitor offerings.

Collaborate with store management and team members to achieve sales goals and ensure customer satisfaction.

Requirements

• Minimum- Bachelor's degree (preferred - sales, marketing)
• Previous retail, sales, or customer service experience
• Minimum 1 year relevant experience

Skills

• Strong communication and interpersonal skills
• Customer service–oriented mindset
• Ability to persuade and upsell products
• Problem-solving and conflict resolution abilities