Store Manager JD We are seeking a dynamic and skilled candidate for the role of Store Manager. This individual will be responsible for overseeing all aspects of store operations, Inventory management and leading the team to ensure the store runs smoothly, efficiently. Key Responsibilities: Day-to-Day Retail Operations: Oversee the daily operations of the store, ensuring that all activities are carried out efficiently, smoothly, and in line with company policies. Manage the store’s workflow, from opening to closing, ensuring that all tasks and responsibilities are completed on time. Inventory Management: Oversee inventory management, ensuring accurate stock levels and that products are readily available for customers. Coordinate with the warehouse or suppliers to ensure timely stock replenishment and that inventory is appropriately rotated. Conduct regular stock checks and audits to avoid discrepancies. Supervision and Performance Evaluations: Supervise store staff, ensuring that team members are motivated and performing their roles effectively. Conduct regular performance evaluations to provide feedback, set goals, and develop staff skills. Address any performance issues in a constructive manner. Team Leadership & Positive Work Environment: Foster a positive and productive working environment by leading by example, setting clear expectations, and promoting team collaboration. Ensure that all employees are motivated, well-trained, and empowered to achieve personal and professional success. Client Management: Handle appointments and walk-in clients with professionalism and courtesy, ensuring their needs are met promptly and effectively. Develop strong relationships with customers to foster loyalty and repeat business. Customer Service Standards: Maintain and enforce exceptional customer service standards to ensure a high level of satisfaction for every customer. Address customer inquiries, complaints, and issues efficiently and professionally, ensuring resolution while maintaining the company’s reputation. Sales Targets & Profitability: Monitor and track store sales targets, ensuring that they are met or exceeded. Develop strategies to increase revenue and profitability, ensuring that the store meets its financial goals. Analyze sales data to identify trends, opportunities, and areas for improvement. Store Traffic & Sales Maximization: Implement and execute strategies to increase foot traffic into the store. Promote in-store promotions and events that will drive sales and attract new customers. Maximize sales through creative merchandising, upselling, and delivering a unique shopping experience. Policy and Procedure Implementation: Ensure that store policies and procedures are adhered to by all staff members. Continuously monitor operations to ensure compliance with health, safety, and other legal regulations. Team Meetings & Goal Communication: Organize and conduct regular store meetings to communicate business goals, sales targets, updates, and training. Motivate and inspire the team to reach both individual and collective goals. Provide guidance, support, and direction to staff as needed, ensuring they are fully equipped to achieve their targets. Customer Complaints and Issue Resolution: Address customer complaints or issues swiftly, maintaining the store's high level of professionalism and customer satisfaction. Develop and implement solutions for common customer concerns to improve overall service quality. Store Aesthetics & Cleanliness: Ensure that the store is always aesthetically pleasing and clean, adhering to the brand’s standards. Regularly check that product displays are attractive and organized, ensuring the store remains a welcoming space for customers. Supervise store cleanliness, ensuring the store meets health and safety regulations. Requirements: 3+ years management / store management experience in a retail + customer facing environment.
Store Manager JD We are seeking a dynamic and skilled candidate for the role of Store Manager. This individual will be responsible for overseeing all aspects of store operations, Inventory management and leading the team to ensure the store runs smoothly, efficiently. Key Responsibilities: 1) Day-to-Day Retail Operations: Oversee the daily operations of the store, ensuring that all activities are carried out efficiently, smoothly, and in line with company policies. Manage the store’s workflow, from opening to closing, ensuring that all tasks and responsibilities are completed on time. 2) Inventory Management: Oversee inventory management, ensuring accurate stock levels and that products are readily available for customers. Coordinate with the warehouse or suppliers to ensure timely stock replenishment and that inventory is appropriately rotated. Conduct regular stock checks and audits to avoid discrepancies. 3) Supervision and Performance Evaluations: Supervise store staff, ensuring that team members are motivated and performing their roles effectively. Conduct regular performance evaluations to provide feedback, set goals, and develop staff skills. Address any performance issues in a constructive manner. 4) Team Leadership & Positive Work Environment: Foster a positive and productive working environment by leading by example, setting clear expectations, and promoting team collaboration. Ensure that all employees are motivated, well-trained, and empowered to achieve personal and professional success. 5) Client Management: Handle appointments and walk-in clients with professionalism and courtesy, ensuring their needs are met promptly and effectively. Develop strong relationships with customers to foster loyalty and repeat business. 6) Customer Service Standards: Maintain and enforce exceptional customer service standards to ensure a high level of satisfaction for every customer. Address customer inquiries, complaints, and issues efficiently and professionally, ensuring resolution while maintaining the company’s reputation. 7) Sales Targets & Profitability: Monitor and track store sales targets, ensuring that they are met or exceeded. Develop strategies to increase revenue and profitability, ensuring that the store meets its financial goals. Analyze sales data to identify trends, opportunities, and areas for improvement. 8) Store Traffic & Sales Maximization: Implement and execute strategies to increase foot traffic into the store. Promote in-store promotions and events that will drive sales and attract new customers. Maximize sales through creative merchandising, upselling, and delivering a unique shopping experience. 9) Policy and Procedure Implementation: Ensure that store policies and procedures are adhered to by all staff members. Continuously monitor operations to ensure compliance with health, safety, and other legal regulations. 10) Team Meetings & Goal Communication: Organize and conduct regular store meetings to communicate business goals, sales targets, updates, and training. Motivate and inspire the team to reach both individual and collective goals. Provide guidance, support, and direction to staff as needed, ensuring they are fully equipped to achieve their targets. 11) Customer Complaints and Issue Resolution: Address customer complaints or issues swiftly, maintaining the store's high level of professionalism and customer satisfaction. Develop and implement solutions for common customer concerns to improve overall service quality. 12) Store Aesthetics & Cleanliness: Ensure that the store is always aesthetically pleasing and clean, adhering to the brand’s standards. Regularly check that product displays are attractive and organized, ensuring the store remains a welcoming space for customers. Supervise store cleanliness, ensuring the store meets health and safety regulations. Requirements: 3+ years management / store management experience in a customer facing environment.
Greet and assist customers, demonstrate products, understand needs, drive sales, maintain store cleanliness, manage inventory, build customer loyalty, stay updated on trends, and collaborate with the team to meet targets. Provident fund
Job description: We are seeking a highly organized, discreet, and proactivePersonal Assistantto support the Founder in both professional and personal matters. This role requires excellent communication skills, attention to detail, and the ability to manage multiple priorities efficiently. The ideal candidate will act as a key liaison, managing day-to-day coordination, scheduling, and communication on behalf of the Founder. Key Responsibilities: Calendar & Schedule Management: Coordinate and manage the Founder's calendar, including meetings, appointments, events, and travel plans. Ensure optimal use of time by prioritizing tasks and avoiding scheduling conflicts. Communication Handling: Act as the point of contact between the Founder and internal/external stakeholders. Draft, respond to, and manage communications via email, phone, and messaging platforms on behalf of the Founder. Call & Meeting Coordination: Answer and screen calls; coordinate and set up meetings or virtual calls; prepare agendas and meeting notes when required. Personal Coordination: Handle select personal tasks including communication via WhatsApp or other messaging apps, scheduling personal appointments, and managing personal errands when needed. Follow-ups & Reminders: Track pending items and ensure timely follow-ups with relevant parties. Proactively remind the Founder of key deadlines, tasks, and upcoming meetings. Confidentiality & Discretion: Handle sensitive information with the highest level of confidentiality and professionalism. Liaison Role: Communicate with vendors, partners, clients, and team members on behalf of the Founder to ensure smooth operations and efficient flow of information. Skills/Requirements: Proven experience as a Personal Assistant, Executive Assistant, or similar administrative role. Excellent verbal and written communication skills. High level of professionalism, discretion, and integrity. Strong organizational and multitasking skills. Proficiency in using digital tools such as Google Workspace, Microsoft Office, Zoom, WhatsApp, and calendar management apps. Ability to remain calm and efficient under pressure. Flexible and adaptable to changing priorities. Additional Information: Employment Type: Full-time Experience Required: Freshers to 23 years of relevant experience Salary: ?25,000 ?45,000 per month (depending on experience) Location: Andheri West (Should be open to travel - Domestic/ International)
About the Role We are seeking a detail-oriented and proactive Operations Executive to join our growing team. This entry-level role is ideal for a recent graduate or a candidate with up to 1 year of experience looking to build a career in Operations. You will play a vital role in ensuring smooth order processing, shipment tracking, return management, and coordination across teams and courier partners—ultimately contributing to a seamless customer experience. Key Responsibilities: Order Processing & Manifesting Process and manifest daily orders from our website and marketplace platforms (Amazon, Myntra, Blinkit, Nykaa, etc.). Ensure order details such as SKUs, quantities, and packaging specifications are accurately updated. Shipment Coordination & Tracking Track all shipments to ensure timely dispatch and delivery. Coordinate with logistics partners for pickups, exceptions, and issue resolution. Maintain daily logs of dispatches, delivery timelines, and shipment statuses. Returns & RTO (Return to Origin) Management Monitor and manage returns and RTOs. Coordinate with courier partners and internal teams to process exchanges, refunds, or reshipments. Identify patterns in returns and report recurring issues to the Operations Manager. Inventory & System Updates Support accurate inventory tracking across platforms. Flag discrepancies and low stock to relevant teams. Maintain records and dashboards using Excel or Google Sheets. Customer Experience Support Collaborate with the customer support team to resolve delivery-related issues. Proactively communicate order status updates to ensure a smooth customer experience. Candidate Profile: Fresher or up to 1 year of experience in operations, logistics, or e-commerce. Working knowledge of Excel/Google Sheets. Strong attention to detail and process adherence. Effective communication and coordination skills. A proactive, responsible, and eager-to-learn mindset. Growth and Learning Opportunities: Hands-on exposure to platforms such as Shopify, Amazon etc. Real-world experience in supply chain, inventory, and logistics operations. Clear pathway for growth into senior roles in operations. 📍 Location: Versova, Mumbai 🧭 Reporting to: Operations Manager 📢 Industry: E-commerce | D2C | Consumer Brand 📩 Interested candidates can apply via email: HR@nishhair.com