1003 Customer Communication Jobs - Page 21

The Service Engineer role involves visiting customer sites to carry out various tasks related to Precision Air Conditioners (PACs) and Chillers. Your responsibilities will include installation, commissioning, preventive maintenance, and responding to breakdown calls. You should have a solid technical background in HVAC systems, exceptional problem-solving abilities, and effective communication skills to address customer issues promptly and efficiently. Additionally, you will be expected to maintain records of service activities, provide technical support to customers, collaborate with internal teams, and identify areas for service improvement. Key Responsibilities: - Install, commission, and...

As a Technical Support Specialist, your main responsibility will be to provide timely and effective technical assistance to customers. You will troubleshoot and resolve technical issues related to the product, install and implement new programs, upgrade operating systems and hardware, take data backups, and conduct recovery processes when necessary. Your problem-solving skills will be crucial in analyzing customer issues, diagnosing root causes, and implementing solutions promptly to ensure customer satisfaction. Effective communication with customers is essential, as you will need to keep them informed proactively and maintain a professional and courteous demeanor at all times. To excel in ...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively looking for a talented and experienced Workforce Optimization (WFO) Consultant to join our Professional Services team. In this role, you will be responsible for consultative performance in all areas related to Five9's sol...

Welcome to Speedways Electric. We are a leading innovator in the electric vehicle industry, committed to driving sustainable mobility solutions. At Speedways Electric, we pride ourselves on our dedication to innovation, quality, and environmental responsibility. Our team is passionate about creating cutting-edge electric vehicles that not only meet the needs of our customers but also contribute to a greener future. Join us in our mission to revolutionize transportation and make a positive impact on the world. Why Join Us Career Growth and Development: At Speedways Electric, we believe in investing in our employees. We offer extensive training programs, mentorship opportunities, and clear car...

Process VAT/EORI applications, Power of Attorney updates, and service cancellations across multiple jurisdictions, ensuring adherence to operational targets and quality standards. Deliver concise, and applicable customer communication, guiding them through the process to avoid delays. Prepare and submit accurate application packs to tax vendors and authorities, coordinating with customers to resolve any queries. Maintain up-to-date records in internal systems (Product platforms, SharePoint, Salesforce, trackers) and follow up on pending actions. Respond to customer queries and Salesforce cases and empathy, taking full ownership of the resolution process. Manage shared mailboxes and case queu...

Customer Communication and Experience This role is specific to the Managed Returns service where you will be supporting taxpayers with their complex inquiries. In this role, you should expect to dedicate a portion of your day fielding communication, both internal and external, regarding topics such as setup, maintenance and the successful use of the Managed Returns service. To succeed, you must be comfortable taking ownership of your customer s overall satisfaction and you must be empathetic to customer needs. Your understanding of the customer s needs will enable them to get the full benefit of Avalara s expertise and software enabling them to self-serve where possible. Compliance is comple...

Job Title: Order Management Executive / Specialist Company: US-based Manufacturer Location: Savli, Vadodara Employment Type: Third-party (Off-role) 12 months renewable contract Experience Required: 8+ years relevant experience Salary: Based on current compensation and experience Job Summary We are seeking a detail-oriented and customer-focused Order Management Specialist to oversee the end-to-end order fulfillment process. The role ensures technical and commercial accuracy of orders, drives timely shipments, manages risks, and facilitates seamless communication between internal teams and customers. You will play a key role in coordinating across Planning, Operations, Sourcing, Logistics, and...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in mor...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst - Voice Qualifications: Any Graduation Years of Experience: 3 to 5yrs About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

About The Role Skill required: Omnichannel - Customer Communications Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 c...

At Capgemini Engineering, the world leader in engineering services, you will be part of a global team of engineers, scientists, and architects dedicated to helping the world's most innovative companies realize their full potential. Our digital and software technology experts are known for their out-of-the-box thinking, providing unique R&D and engineering services across various industries. Join us for a career filled with endless opportunities where you can truly make a difference, and where each day brings new challenges and excitement. You should be proficient in interpreting Electrical Schematic diagrams, Panels, Cables, and selecting components such as MCCB, Switchgear, Breaker relay, a...

The Sales Engineer position at MYT4 Systems Private Limited is a full-time on-site role based in Kochi, responsible for covering the Kerala North Region. As a Sales Engineer, your primary duties will include generating business, engaging with customers, conducting sales activities, and fostering strong customer relationships. To excel in this role, you must possess the following qualifications: - Proficiency in Sales Engineering and Sales skills - Effective Customer Communication abilities - Strong interpersonal skills and the capability to collaborate within a team - Exceptional problem-solving and analytical aptitude - Previous experience in the software or technology industry would be adv...

As a Sales Representative, your main responsibilities will include setting sales goals and developing effective sales strategies to drive business growth. You will be responsible for researching prospects, generating leads, and reaching out to potential and existing customers through various communication channels such as phone calls, emails, and in-person meetings. Your role will also involve addressing customer inquiries, concerns, and complaints in a professional manner. In addition, you will be tasked with preparing and sending quotes and proposals to clients, managing the sales process using specific software programs, and ensuring the accurate upkeep of a Customer Relationship Manageme...

EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunications Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. As a Project Manager , you will be responsible for overseeing end-to-end delivery of ICT projects and leading cross-functional teams to ensure alignment with business goals. Employment: Full Time Location: Bangalore, India Role & Responsibilities Planning, coordinating, and managing project activities to ensure successful, on-time delivery of ICT projects. Leading multiple work groups, assigning tasks, and managing schedules to achieve project objectives. Establishing and maintaining effectiv...

Embark on a transformative journey as a Care Correspondence Analyst at Barclays, where you'll play a pivotal role in managing customer communication with accuracy and efficiency. In this role, you will be part of a dedicated team responsible for handling, routing, and processing customer requests received through physical mail and digital channels. Join us in our mission to enhance customer satisfaction by ensuring timely and accurate responses to inquiries. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key critical skills required for this role include: Process and take appropriate action on custome...

You are a Technical Support Engineer (L2) joining the team at MyOperator. Your role involves problem-solving, troubleshooting complex technical issues, API management, and collaborating across teams. As an L2 engineer, you will handle advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply! Your core responsibilities include: Technical Support and Problem-Solving: - Utilize technical expertise to identify and resolve complex customer issues. - Take ownership of escalated customer cas...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Specialist - Voice Qualifications: Any Graduation Years of Experience: 7 t 11yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Ability to perform under pressureAbility to meet deadlinesAbility to manage multiple stakeholdersAbility to establish strong client relationshipAbility to handle disputes Roles and Respo...