EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunication Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. We are seeking a skilled Sr. Software Developer to join our dynamic team in Bangalore, India . The ideal candidate will have a passion for developing innovative software solutions and a strong commitment to delivering high-quality work. Employment: Full Time Location: Bangalore, India Key accountabilities and responsibilities: Develop, test, and maintain high-quality software applications. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and debug applications to optimise performance. Develop tools/ applications to accelerate certain tedious manual tasks. Participate in code reviews and provide constructive feedback to peers. Stay up to date with emerging technologies and industry trends. Timely update and reports to key stakeholders Skills and Qualifications 3-5 years of experience in software development. Minimum 2 years experience in programming language such as Java, Python and JS frameworks such as Node, React. Proficient in Operating system such as Linux such as Java, Python Must. Experience with web development technologies (HTML, CSS, JavaScript, React). Familiarity with database management systems (e.g., MySQL, PostgreSQL). Sound Knowledge of AWS. Excellent knowledge of data structures and algorithms. Knowledge of software development methodologies (Agile, Scrum). Strong problem-solving skills and attention to detail. Excellent communication skills both written and verbal and teamwork abilities. Ability to work autonomously and be able to perform work under pressure. Interest in technology and hunger to learn new products and features. Why apply Reasons why we think this is a great role include: Competitive salary Opportunities for growth and career progression Join a dynamic and supportive team If you think you are the right candidate, then please apply by clicking Apply for this job right now as this ad will not last long. EF&T values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.
EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunication Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. We are seeking an Office Administrator to join our ICT division as we expand our services. In this role, you will support the internal IT team, assist with ICT project coordination, and liaise with clients to ensure smooth operations. Employment: Full Time Location: Bangalore, India Role & Responsibilities As an Office Administrator, you will be responsible for delivering a wide range of administrative and HR support services, including but not limited to: Conducting employee inductions and assisting with onboarding paperwork Maintaining and updating HR policies Supporting the HR team with employee queries Overseeing the upkeep of office facilities, equipment, and supplies Acting as the first point of contact for all office-related matters Greeting clients and visitors professionally Coordinating the use and maintenance of meeting rooms Managing kitchen supplies and ensuring common areas are well stocked and tidy Organising team and company events such as farewells, morning teas, and afternoon teas Handling photocopying, scanning, and document management tasks Managing incoming and outgoing mail and couriers Assisting with travel bookings and diary management Preparing and formatting Microsoft Office documents and updating files as needed Coordinating new starter requirements, including laptops, desks, and office access passes Providing day-to-day support to the Head of Business Operations Manager Assisting team members with general administrative tasks Undertaking ad hoc duties as required Qualifications & Skills We're seeking a candidate with the following skills and attributes: Excellent written and verbal communication skills, with a professional and approachable phone manner Ability to deliver exceptional service and support to employees and visitors Strong organisational skills with a keen eye for detail Proactive, reliable, and enthusiastic attitude Ability to manage multiple tasks and priorities effectively Confident working both independently and as part of a team Calm and composed under pressure Flexible and adaptable to changing priorities Initiative and ownership of responsibilities Why apply Reasons why we think this is a great role include: Competitive salary Opportunities for growth and career progression Join a dynamic and supportive team Interested candidates can email their resume to [HIDDEN TEXT] If you think you are the right candidate, then please apply by clicking Apply for this job right now as this ad will not last long. EF&T values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.
EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunications Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. As a Project Manager , you will be responsible for overseeing end-to-end delivery of ICT projects and leading cross-functional teams to ensure alignment with business goals. Employment: Full Time Location: Bangalore, India Role & Responsibilities Planning, coordinating, and managing project activities to ensure successful, on-time delivery of ICT projects. Leading multiple work groups, assigning tasks, and managing schedules to achieve project objectives. Establishing and maintaining effective communication with stakeholders, customers, and internal teams. Tracking project milestones, dependencies, risks, and issues, and implementing mitigation plans as needed. Creating and maintaining comprehensive project portfolios and reports to meet organizational and client requirements. Participating in and leading stakeholder meetings to define project scope, objectives, and client requirements. Ensuring accurate provisioning of customer work orders and alignment with business requirements. Facilitating collaboration and effective communication across all project teams. Monitoring project progress, identifying challenges or delays, and providing actionable solutions with defined timeframes. Ensuring achievement of project KPIs, quality standards, and performance targets. Acting as the primary point of contact for project-related inquiries and providing guidance via phone, email, and meetings. Qualifications, Skills & Experience To be successful in this role, you will bring: A bachelor's degree in Management, Project Management, Business Administration, or a related field. Proven experience as a Project Manager or senior project coordinator, preferably in ICT or telecommunications. Strong stakeholder management and customer service skills, with a focus on delivering exceptional client experiences. Excellent verbal and written communication skills for effective engagement at all levels. Strong analytical, problem-solving, and decision-making skills, with technical aptitude. Experience in project delivery, with knowledge of project management methodologies (Agile, Waterfall, or Hybrid). Prior experience in the telecommunications industry is highly desirable. Proficiency in Microsoft Office Suite, project management tools (e.g., ServiceNow, MS Project), and reporting tools. Ability to work independently, lead teams, and adapt quickly to changing business and client requirements. Strong organisational skills with attention to detail, accuracy, and the ability to manage multiple priorities. Why apply Reasons why we think this is a great role include: Competitive salary Opportunities for growth and career progression Join a dynamic and supportive team Interested candidates can email their resume to [HIDDEN TEXT] If you think you are the right candidate, then please apply by clicking Apply for this job right now as this ad will not last long. EF&T values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.
EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunications Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. We are seeking a dynamic and experienced Team Leader Network Engineering to lead our design, provisioning, and operations (EO) team. The role combines strong technical expertise with leadership skills, ensuring timely project delivery, reliable service performance, and professional development of team members. You will act as the bridge between management, engineers, and external stakeholders while driving excellence in network solutions and operation. Location: Bangalore, India Employment Type: Full-time Key Responsibilities Lead, mentor, and provide guidance, training, and performance feedback to a team of network engineers, including graduates and interns. Oversee network design, provisioning, and operational activities, ensuring adherence to SLAs, project timelines, and technical standards. Review, approve, or modify network architecture, configurations, and documentation for accuracy and quality. Manage resource allocation, workload distribution, and project prioritisation to ensure timely delivery. Monitor team performance, troubleshoot complex issues, and act as the escalation point for technical and operational challenges. Coordinate with internal teams (sales, support, field engineers) and external vendors to ensure seamless service delivery. Facilitate workshops to define project specifications and create detailed execution plans. Drive continuous improvement initiatives, process optimisation, automation, and knowledge sharing within the team. Prepare, maintain, and review documentation, reports, pre-check/post-checklists, and performance trackers. Draft proposals, reports, and updates for internal and external stakeholders, ensuring timely communication. Ensure compliance with WHS, Quality, Environmental, and Security policies, as well as internal and customer standards. Stay updated on emerging networking technologies, industry best practices, and implement improvements within the team. Qualifications & Technical Skills Bachelor's degree in IT, Computer Science, Telecommunications, or related field (preferred). 610 years of experience in network engineering, with at least 23 years in a lead/mentoring capacity. Hands-on expertise with Juniper, Cisco, Alcatel, Huawei routers and switches. Strong knowledge of Carrier Ethernet, MPLS, OSPF/IS-IS, BGP, VPNs (L2VPN, L3VPN), VLAN, QoS, Segment Routing. Familiarity with network provisioning, capacity planning, SDH networks, IP voice products. Excellent troubleshooting, analytical, and problem-solving skills. Proficiency in MS Office applications, particularly Excel and documentation tools. Desirable Skills Proven ability to lead, motivate, and develop teams. Strong project management and organisational skills. Excellent communication and stakeholder management abilities. Ability to balance technical depth with people management. Proactive, detail-oriented, and able to work under pressure to meet deadlines. Who We're Looking For An experienced network professional ready to step into a leadership role. Someone who can balance hands-on technical involvement with team and stakeholder management. A leader passionate about building high-performing teams and delivering innovative network solutions. Why apply Reasons why we think this is a great role include: Competitive salary Opportunities for growth and career progression Join a dynamic and supportive team Interested candidates can email their resume to [HIDDEN TEXT] If you think you are the right candidate, then please apply by clicking Apply for this job right now as this ad will not last long. EF&T values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.
EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunications Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. We are seeking a skilled and detail-oriented Network Design and Provisioning Engineer to join our growing telecommunications team. In this role, you will be responsible for designing, implementing, and provisioning network infrastructure to support voice, data, and internet services. You will work closely with engineering, operations, and service delivery teams to ensure high-quality, scalable network solutions that meet customer and business requirements. Location: Bangalore, India Employment Type: Full-time Key Responsibilities Design and document network architecture for new and existing services. Provision, configure, and migrate network services and equipment (routers, switches, firewalls, access devices). Translate customer service orders into accurate and timely network configurations. Monitor, maintain, and optimise overall network performance, ensuring delivery in line with SLAs. Conduct testing, validation, feasibility studies, and capacity planning for network services and infrastructure upgrades. Troubleshoot and resolve network incidents and provisioning issues, escalating where necessary. Liaise with internal teams and external vendors to coordinate service delivery and provisioning activities. Prepare and maintain documentation including diagrams, configuration records, reports, and performance reviews. Collaborate with cross-functional teams to deliver projects effectively within timelines. Contribute to process improvements and automation initiatives to enhance provisioning efficiency. Stay updated on industry best practices and emerging networking technologies. Qualifications & Technical Skills Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or related field 3+ years of experience in network design and provisioning within a telecom or ISP environment Strong understanding of TCP/IP, routing, switching, MPLS, VPNs, VoIP, and related technologies Experience with L2VPN services (VPLS, VLL, EPL, EVPL), VLAN operations, and QoS (802.1p/DSCP/EXP). Solid understanding of BGP/BGP-LU, L3VPN/VRF-based services, and VPN routing. Familiarity with legacy SDH networks (desirable). Strong MS Office skills, especially Excel for reporting and analysis. Excellent written and verbal communication, able to explain technical concepts clearly. Desirable Skills Knowledge of IP voice products. Ability to work independently or collaboratively, with strong problem-solving skills. Experience working under minimal supervision while meeting deadlines. Strong stakeholder engagement and customer service abilities. Well-organised, detail-oriented, and capable of managing multiple priorities. Highly motivated, proactive, and self-driven. Who We're Looking For Candidates with prior experience in network design, provisioning, and/or operational engineering. Professionals with excellent communication, interpersonal, and troubleshooting skills. Individuals who thrive in fast-paced environments, balancing technical expertise with customer focus. Why apply Reasons why we think this is a great role include: Competitive salary Opportunities for growth and career progression Join a dynamic and supportive team Interested candidates can email their resume to [HIDDEN TEXT] If you think you are the right candidate, then please apply by clicking Apply for this job right now as this ad will not last long. EF&T values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.
EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunication Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. We are looking for a skilled Software Developer AutoCAD to join our team. The ideal candidate will have experience working with QGIS, Python scripting, AutoCAD, and LISP for automation tasks. You will be responsible for developing, maintaining, and automating GIS and CAD workflows to support our projects efficiently. Employment: Full Time Location: Bangalore, India Key accountabilities and responsibilities: Develop, test, and maintain software applications using React, Node.js, and Python. Develop and maintain GIS workflows using QGIS (version 3.40.0 Bratislava) Write Python scripts (Python 3.12.7) for GIS and CAD data processing Work on AWS cloud services for application deployment and management. Develop Python scripts for GIS and CAD data processing. Automate AutoCAD tasks using LISP scripts. Collaborate with project teams to ensure GIS and CAD data accuracy Troubleshoot and optimize existing GIS/CAD automation workflows. Skills and Qualifications: 24 years of experience in software development with React, Node.js, and Python . Experience with AWS cloud services. Experience with LISP programming for AutoCAD automation. Knowledge of GIS workflows and AutoCAD , including LISP automation. Familiarity with web development technologies ( HTML, CSS, JavaScript ). Strong problem-solving skills and ability to work independently or in a team. Excellent communication skills and attention to detail. Ability to work autonomously and perform work under pressure. Interest in technology and a hunger to learn new products and features. Why apply Reasons why we think this is a great role include: Competitive salary Opportunities for growth and career progression Join a dynamic and supportive team Interested candidates can email their resume to [HIDDEN TEXT] If you think you are the right candidate, then please apply by clicking Apply for this job right now as this ad will not last long. EF&T values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.
EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunications Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. We are looking for a driven and customer-focused Help Desk Support to join our team. In this role, you will be the first point of contact for both new and existing clients, delivering prompt and professional support across live chat, phone calls, and emails. Your responsibilities will include addressing sales inquiries, assisting with service-related concerns, resolving issues, and providing accurate information about our products and services. The ideal candidate will have a passion for customer satisfaction, excellent communication skills, and a proven ability to deliver exceptional service experiences in a fast-paced environment. Employment: Full Time Location: Bangalore, India Role & Responsibilities Respond promptly and professionally to customer inquiries via chat, email, and phone. Assist customers with product selection, availability checks, order placement, and service scheduling. Provide first-level technical support and troubleshoot common issues; escalate complex cases to relevant teams. Maintain accurate and up-to-date records in CRM/helpdesk systems. Achieve individual and team KPIs for customer satisfaction, response times, and resolution rates. Handle queries related to technical support, installations, provisioning, and account management. Support transition or migration activities when customers adopt new products or services. Build positive relationships with customers and internal stakeholders through clear communication. Collaborate with cross-functional teams to resolve service requests in a timely manner. Use internal tools to track, manage, and report on service requests and workloads. Gather and analyse customer requirements to ensure efficient provisioning and service delivery. What We're Looking For Experience in customer support or helpdesk, preferably in telecom or ISP industry. Excellent communication skills (written and verbal) in English. Comfortable managing chat, email, and phone-based support. Basic understanding of broadband internet services. Tech-savvy with strong typing speed, multitasking, and troubleshooting ability. Strong customer service focus with a proactive, positive attitude. Ability to work independently or in a team, with strong problem-solving skills. Organised with high attention to detail, accuracy, and time management. Adaptable to a fast-paced, changing environment. Education & Certifications Bachelor's degree in IT, Computer Science, Business Administration, Communications, or related field. Diploma or certification in Customer Service, IT Support, or related area (advantage). ITIL Foundation certification preferred. CRM/Helpdesk tool certifications (e.g., Salesforce, Zendesk, Freshdesk) an advantage. Ready to Apply If you're enthusiastic, customer-oriented, and looking to grow your career in the customer service industry, we'd love to hear from you! You can apply directly by clicking Apply for this job, or email your updated resume to [HIDDEN TEXT] Hurry this opportunity won't stay open for long! At EF&T, we embrace and celebrate diversity and are committed to providing a safe, inclusive, and equitable workplace for all.