1003 Customer Communication Jobs - Page 25

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

Join us at / SAADAA and play a key role in strengthening our customer engagement and retention efforts. WHAT WILL YOU BE RESPONSIBLE FOR Assist in executing customer retention and engagement strategies across various channels such as email, SMS, WhatsApp, and push notifications. Support the creation of personalized customer communication based on user segmentation and behavior. Analyze customer data to identify trends, pain points, and opportunities to improve retention. Work closely with the marketing and creative teams to develop content for retention campaigns. Monitor and track campaign performance, reporting key metrics and insights. Help optimize the customer journey by collaborating w...

The Opportunity: Under limited supervision, obtain revenue by verifying transaction information compute charges and refunds prepare and mail invoices identify delinquent accounts and insufficient payments. Collect revenue by reminding delinquent accounts notify customers of insufficient payments. Pay invoices by verifying transaction information schedule and prepare disbursements obtain authorization of payment. Resolves account discrepancies by investigating documentation issuing stop payments, payments, or adjustments. Avantor is looking for a dynamic, forward-thinking, and experienced Subject Matter Expert role is responsible for identifying and finding end to end solutions in fixing proc...

The Opportunity: Under limited supervision, obtain revenue by verifying transaction information compute charges and refunds prepare and mail invoices identify delinquent accounts and insufficient payments. Collect revenue by reminding delinquent accounts notify customers of insufficient payments. Pay invoices by verifying transaction information schedule and prepare disbursements obtain authorization of payment. Resolves account discrepancies by investigating documentation issuing stop payments, payments, or adjustments. The Subject Matter Expert role is responsible for identifying and finding end to end solutions in fixing process gaps and ensuring timely payment from customer on outstandin...

The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Credit Analyst This role will be a full-time position based out of our Coimbatore office. Credit Analyst is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Will have to strike a balance between maintaining trustful relationships and ensuring timely payment thereby reducing past due and influencing DSO numbers positively. What we're looking for Education: Any bachelor's or master's degree & finance background will be an added advantage. Ex...

Key Responsibilities 1. Technical Support: Provide Level 2 and Level 3 technical support to customers, partners, and internal teams on APC and UPS products and solutions via phone, email, chat, and ticketing systems. 2. Troubleshooting: Troubleshoot and resolve technical issues related to APC and UPS products, including UPS systems, power distribution units, and cooling solutions. 3. Issue Resolution: Collaborate with internal teams, including engineering and development, to resolve complex technical issues. 4. Knowledge Management: Develop and maintain technical documentation, including knowledge base articles, FAQs, and troubleshooting guides. 5. Customer Communication: Communicate technic...

SUMMARY Associate - Contract Management (Estimation) Ahmedabad, INDIA Position Code: 1203AA About the Role: We are looking for an Associate - Contract Management (Estimation), who thrives in a high performance and fast paced technical environment. As an Associate within the Contract Management (Estimation) team, you will be responsible for independently performing most function tasks, ensuring that our customer receives a great product. What you'll deliver: Work to team plan & deliver your tasks on-time & within budget Evaluate your work progress to the plan and make required course corrections Receive and Inward new request for quotation (RFQ) and proposal (RFP) in company PDM and ERP syste...

We are hiring a Telecaller to handle customer communication over the phone. The role involves providing information, answering queries, and assisting with service-related issuesno sales targets involved. Make and receive calls to/from customers. Position Overview We are seeking a motivated and skilled Telecommunications Professional to join our team. The ideal candidate will be responsible for managing, installing, configuring, and maintaining telecommunications systems including voice, data, and wireless networks. This role involves troubleshooting, ensuring system reliability, and supporting the organizations communication infrastructure to enhance operational efficiency. Key Responsibilit...

As a Sales Engineer - CNC Machine Tools at S&T Engineers in Coimbatore, you will be responsible for providing technical support, communicating effectively with customers, and delivering outstanding sales and customer service. Your role will be full-time on-site, focusing on promoting and selling quality CNC machine tools and related products. To excel in this position, you should have a minimum of 2 years of experience in selling CNC machine tools and their associated products. A strong knowledge of CNC machines is essential to effectively communicate with customers and address their technical queries. Additionally, prior experience with the Coimbatore CNC market will be advantageous in unde...

The successful candidate will be responsible for performing sales operations, managing and maintaining the Customer Relationship Management (CRM) system. You will input data accurately and in a timely manner on all customer contacts. Identifying and qualifying new business opportunities to expand Niveus" footprint within existing accounts and new accounts sourced from the Google list of corporate accounts will be a key part of your role. You will pass qualified leads to Business Development Managers and communicate directly with customers to recommend high-level solutions based on their needs. Developing rapport and gathering information to improve relations and close business deals will be ...

As a Business Development Executive at Flybed Home, your role will involve supporting the sales team in various activities. These activities include researching potential clients, creating sales presentations, and developing sales strategies. Additionally, you will be responsible for conducting market analysis, building and maintaining customer relationships, and updating CRM records. It is important to participate in sales training, assist in coordinating marketing events, and collaborate with the sales team to develop and implement sales strategies. Your primary responsibilities will include assisting in generating new business leads, conducting market analysis and competitor research to s...

As a Field Service Engineer, you will be responsible for installing, setting up, and configuring UPS systems at customer sites. Your duties will include performing routine maintenance tasks such as regular inspections, preventative measures, and cleaning to ensure the equipment's operational readiness. In addition, you will be required to troubleshoot technical issues, diagnose problems, perform repairs, and replace faulty parts as needed. You will provide technical support to customers by answering their queries, offering guidance on equipment usage, and providing remote or on-site assistance. Part of your role will involve training customers on proper equipment usage, maintenance procedure...

You will be responsible for PLC Configuration & Ladder Logic Development / Maintenance as well as SCADA & HMI Software Development / Maintenance both onsite and offsite. Your role will involve communicating with customers regarding the assigned projects, overseeing the installation and commissioning of MES and control systems, and supporting MES software technology adoption. In addition, you will be required to conduct system study and proposal preparation activities. A minimum of 3-5 years of work experience in a similar field is preferred for this full-time position based in Dahej, Gujarat, India. The salary range for this role is between 25000 to 35000.,

You will be responsible for implementing ticketing targets effectively and focusing on generating maximum tickets to meet company booking goals. Your primary duties will include handling domestic and international ticket reservations using GDS platforms to achieve daily and monthly ticket sales targets. You will also need to efficiently process ticket cancellations, rebookings, and refunds, while effectively communicating with clients about flight options, fares, and travel policies. As a TICKETING/RESERVATION MANAGER, you will be required to coordinate with airlines, suppliers, and travel partners to ensure booking confirmations. Timely delivery of travel documents to customers and maintain...

The selected intern will be responsible for assisting in day-to-day CRM operations at the project site. This includes maintaining and updating customer databases, documentation, and records. The intern will also provide support in pre-handover and handover documentation, which involves unit inspection and snag reports. Additionally, coordination with internal departments such as Engineering, Quality, and Finance for issue resolution will be necessary. Facilitating site visits and ensuring timely communication with customers are also part of the intern's responsibilities. Handling customer queries and escalating issues to relevant stakeholders when needed is crucial. The intern will be requir...

As a dedicated team member at Hapinee Solutions Private Limited, you will have the opportunity to play a key role in generating leads by visiting B2B locations. Your responsibilities will include conducting apartment visits to showcase our wide range of home-based services to potential clients. You will also be tasked with effectively communicating with customers, ensuring that their needs are met and that they receive top-notch service. Hapinee Solutions Private Limited is a leading provider of home-based services in Kanpur, offering a variety of solutions such as repairs, cleaning, grooming, and more. Join us in our mission to deliver high-quality services and create satisfied customers th...

The Sales Associate position at Deep Construction is a fantastic opportunity for individuals who are adept at handling foreign clients and possess basic technical and communication skills. As a Sales Associate, you will be primarily responsible for catering to the needs of international customers and ensuring their utmost satisfaction with our online services for foreign clients. The ideal candidate should be open to working night shifts and must be comfortable communicating with clients through calls, messages, and emails. Key Responsibilities: - Engage in effective communication with international customers to address their queries and concerns - Gain an understanding of the requirements p...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Suppor...

Responsibilities: * Electrical Wiring Digram Devlopement & Guide for implimentaion. * Ability to work as a team with assembly, electrical & other department. * Collaborate with customers on project requirements & deliverables.

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (N...

As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to customers. Your main duties will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backups, and conducting recovery processes. You will be required to analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. Additionally, you must maintain proactive communication with customers, keeping them informed and exhibiting a professional and courteous demeanor at all times. To excel in this role, you must develop a de...

As an Export-Import Officer (Documentation) based in Aurangabad, you will be responsible for various crucial aspects of the export process. Your primary duties will include the accurate preparation of invoices and packing lists for export shipments, ensuring compliance with international trade regulations. Collaborating with relevant departments to gather necessary information for precise documentation will be essential to your success in this role. Additionally, you will be required to coordinate with Customs House Agents (CHA) to ensure timely preparation and submission of clearance documents. Following up with CHA to verify and complete the checklist for customs clearance will be part of ...

The Management Trainee - PTL (Part Truckload) Operations position involves supporting and optimizing the day-to-day operations of the PTL logistics segment. You will collaborate closely with the operations team to ensure efficient cargo handling, timely delivery, and compliance with a 24-hour turnaround time (TAT). This role offers valuable hands-on experience in logistics operations and prepares you for future leadership roles within the company. Your responsibilities will include assisting in the planning, coordination, and execution of PTL operations to guarantee the timely and efficient delivery of goods. You will be tracking shipments, monitoring their progress, and generating reports o...

The role requires you to provide consistent customer service delivery to build customer confidence in the level of service provided and meet the ongoing needs and expectations of our customers. You will be expected to offer extended support during month ends, projects for business needs, and process improvements. Research and resolve system or security-related issues and escalate them to other process areas for problem resolution. Maintaining a consistent, high-quality customer-focused orientation is crucial. You will need to listen to customers, obtain all necessary information to address their specific needs, and tactfully explain if service cannot be provided. Respond to individuals in a ...