UPS Service Engineer

As a Field Service Engineer, you will be responsible for installing, setting up, and configuring UPS systems at customer sites. Your duties will include performing routine maintenance tasks such as regular inspections, preventative measures, and cleaning to ensure the equipment's operational readiness. In addition, you will be required to troubleshoot technical issues, diagnose problems, perform repairs, and replace faulty parts as needed. You will provide technical support to customers by answering their queries, offering guidance on equipment usage, and providing remote or on-site assistance. Part of your role will involve training customers on proper equipment usage, maintenance procedures, and troubleshooting techniques. Effective communication with customers to understand their needs, address concerns, and ensure satisfaction is crucial. You will also be responsible for maintaining accurate records of service activities, installations, and repairs. Ensuring safety compliance by adhering to regulations and guidelines during all service operations is essential. Inventory management of spare parts and tools required for repairs and maintenance will also be part of your responsibilities. The educational qualifications required for this role include an ITI or Diploma in Electrical or Electronics, with 1-2 years of experience in the UPS field. This is a full-time, permanent position suitable for freshers. Benefits for this role include health insurance and Provident Fund. The work schedule is during the day shift, specifically in the morning. The work location is in person, at various customer sites.,