UPS Service Engineer

As a Field Service Engineer, your role will involve installing and configuring UPS systems at customer sites. You will be responsible for performing routine maintenance, including regular inspections, preventative measures, and cleaning to ensure equipment's operational readiness. In case of technical issues, you will be required to troubleshoot, diagnose, and repair the UPS systems, including replacing faulty parts. Your key responsibilities will include providing technical support to customers by answering queries, offering guidance on equipment usage, and providing remote or on-site assistance. Additionally, you will be responsible for training customers on proper equipment usage, maintenance procedures, and troubleshooting techniques. Effective communication with customers to understand their needs, address concerns, and ensure customer satisfaction will also be part of your duties. Maintaining accurate records of service activities, installations, and repairs will be essential. You will also need to ensure safety compliance by adhering to safety regulations and guidelines during all service operations. Managing spare parts and tools required for repairs and maintenance will also be a part of your responsibilities. Qualification Required: - ITI / Diploma in Electrical or Electronics Experience Required: - 1 or 2 years in the UPS field Please note that this job is full-time, permanent, and suitable for freshers. The benefits include health insurance and Provident Fund. You will be working in day shift and morning shift at the work location in person.,