Global Account Manager

Title

Responsibilities:

1) Drive revenue and own the full cycle sales process including prospecting new leads,

navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers.

2) Provide recommendations based on a customer's business needs and usage patterns Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries.

3) Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers educate customers on the value of Skit in a thoughtful way Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product report directly to the Head of Enterprise Sales

You Will Do This by:

1) Partnering with internal resources to drive additional value and expertise educating customers on the value of our products in a consultative way

2) Generating pipeline that leads to closed revenue and quota attainment

3) Selling on value and return on investment vs. technical functionality

4) Building credibility and trust while influencing buying decisions

5) Uncovering business initiatives and pain points to map back our solutions across multiple industries (US Market)