Customer Support Representative - Japanese

Hitech Digital Solutions

1 - 4 years

1 - 3 Lacs

ahmedabad

Posted:1 week ago| Platform:

Apply

Skills Required

customer service customer support customer communication ms office suite data entry accounts payable international bpo customer relationship customer care pivot table vlookup invoice processing client coordination email handling customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Summary

Were seeking a dedicated and detail-oriented individual fluent in Japanese and English, with experience in customer support and client communication. The ideal candidate will be responsible for managing data updates, responding to client inquiries, and ensuring smooth project execution through collaboration on platforms like Office 365. Strong communication, accuracy, and client coordination skills are essential.

Key Responsibilities

Collaborate with clients using the Office 365 Cloud System for project coordination
Update retailer data in the client system with precision and timeliness
Maintain consistent email communication with clients and internal teams
Attend daily/weekly virtual meetings to discuss updates and address queries
Report daily task progress to supervisors and ensure timely delivery
Address client concerns and feedback efficiently to ensure satisfaction
Maintain adherence to assigned shifts and organizational floor discipline
Ensure high accuracy in data entry and management tasks

Qualifications & Experience

1+ year of experience in customer service or project coordination roles
Fluency in Japanese and English (reading, writing, and speaking)
Graduate-level education (any discipline)
Proficient in MS Office Suite (Excel, Word, Outlook) and Office 365 Cloud System
Prior experience in data entry, customer communication, and email handling
Strong attention to detail, adaptability, and problem-solving skills
Ability to work effectively in a team and under minimal supervision

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Hitech Digital Solutions

Information Technology

San Francisco

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Support Representative - Japanese