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3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
As a Team Leader in the Non-Voice Process at Navi Mumbai, you will play a crucial role in leading and managing a team of customer service representatives. Your primary responsibilities will include guiding and supporting your team to achieve performance targets, deliver exceptional customer experiences, and drive business growth. With your expertise in customer relationship management and leadership, you will mentor team members, foster a collaborative team culture, and promote performance excellence. Your prior experience in the BPO or similar environment, especially in end-to-end process management within the travel and tourism industry, will be highly valued. Your key responsibilities will involve leading, motivating, and mentoring a team of customer service associates, typically comprising 10-15 members. You will create a positive team environment that encourages collaboration, communication, and accountability to enhance productivity and performance. By setting clear performance targets, delivering exceptional customer service, and establishing key responsible areas and performance indicators for the team, you will align objectives with company goals and priorities. Monitoring team performance against KPIs, tracking progress, and implementing strategies to address performance gaps will be essential. Additionally, you will coach team members on effective customer engagement techniques, problem-solving skills, and relationship-building strategies to enhance customer satisfaction and retention. In this role, you will analyze market trends, competitor activities, and customer feedback to identify opportunities, market segments, and process enhancements that support business growth. Conducting regular performance evaluations, one-on-one coaching sessions, and team meetings will be part of your routine. You will also identify training needs, skill gaps, and performance improvement opportunities, developing action plans to address areas for improvement. Ensuring adherence to service standards and operational procedures, while maintaining compliance with regulatory requirements and industry best practices, will be crucial. Collaboration with cross-functional teams, such as operations, training, quality, recruitment, marketing, and finance, to streamline processes, resolve issues, and optimize efficiency will also be a key aspect of your role. To qualify for this position, you should have a Bachelor's degree in Business Administration, Management, or a related field, along with at least 3 years of proven experience in customer service and team leadership roles within the BPO, travel and tourism, or consumer services industry. Excellent leadership, communication, and interpersonal skills are essential, as well as a result-oriented mindset and proficiency in using CRM systems, analytical tools, and Microsoft Office Suite. Adaptability, resilience, and a customer-centric approach to problem-solving and decision-making in a fast-paced environment will be valuable assets in this role. Joining us will offer you a competitive salary, exposure to international clients and services, opportunities for career growth and development, and a collaborative work environment that values innovation and teamwork. BVS Global, our company, is a pioneer in verification, attestation, visa, immigration, and BPO services, with a strong presence in over 100 countries. Our commitment to excellence and customer satisfaction drives our operations, making us an ideal place to further your career in team leadership within a dynamic and customer-focused industry.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Legal and Compliance (LSC) team at Navi plays a crucial role as a strategic partner to the business, ensuring alignment of the company's operations with legal and regulatory frameworks. This team offers comprehensive legal counsel in diverse areas such as corporate law, regulatory compliance, and risk management. With a focus on overseeing corporate governance, the team ensures adherence to statutory obligations and fosters effective board and shareholder engagements. Moreover, the team proactively manages compliance across various regulated sectors, adapting to changing regulatory environments. As a member of the Legal and Compliance team at Navi, your responsibilities will include: - **Contract Review and Management**: Overseeing the drafting, review, and analysis of complex commercial contracts. - **Policy Collaboration and Development**: Working closely with HR, Finance, Operations, Internal Audit, and other teams to develop and update company policies, ensuring legal compliance and alignment with organizational goals. - **HR and Employment Law Advisory**: Providing advice to HR and management teams on employment and labor law-related matters. - **Stakeholder Management**: Building and maintaining relationships with internal and external stakeholders, including senior management, external legal counsel, business partners, vendors, and regulatory bodies to facilitate effective communication and collaboration. - **Cross-Functional Collaboration**: Collaborating with various teams within the organization, such as finance, sales, and operations, to support business initiatives and address legal issues. - **Legal Research and Compliance**: Conducting comprehensive legal research and analysis on matters related to commercial contracts, employment law, and regulatory compliance to mitigate risks. - **Process Standardization and Optimization**: Developing and implementing efficient processes and procedures for contract review, including automation and standardization, to enhance productivity and reduce turnaround time. **Requirements**: - B.A., LL.B. (Hons.)/ J.D/ equivalent law degree from a recognized institution. - 2-4 years of post-qualification experience in commercial contract management, general corporate advisory, M&A/PE/VC transactions, or related fields. - Excellent written and verbal communication skills. - Ability to multitask and prioritize tasks in a fast-paced environment. - Strong analytical and problem-solving skills. - Ability to work independently. - Proficiency in Microsoft Office Suite and legal research tools. Join us at Navi, where we are revolutionizing financial services for a billion Indians through innovative and customer-centric products. If you are driven by ambition, perseverance, self-awareness, ownership, and integrity, and aspire to make a real impact through innovation, Navi is the place for you to thrive. We value excellence, adaptability, and a customer-first approach, and we are committed to driving success through collaboration and a culture of continuous improvement.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a member of the team at Abbott Nutrition, your primary goal will be to contribute to the long-term growth of our products in your assigned territory. This involves increasing awareness among Health Care Professionals (HCPs) about the crucial role of nutrition in enhancing quality of life and highlighting the superiority of Abbott products compared to competitors. By implementing a multichannel customer engagement strategy, your efforts will aim to secure new business opportunities and foster the growth of existing accounts. To excel in this role, you will need to have a comprehensive understanding of the market dynamics and category opportunities within your territory. By staying abreast of medical and nutritional science advancements, as well as keeping up with evolving healthcare trends and digital innovations, you will be well-equipped to educate a broad network of HCPs about Abbott products. Your responsibilities will include developing and executing multichannel customer engagement plans that drive demand for Abbott brand products and increase market share. Building and maintaining strong relationships with HCPs at various levels of influence will be crucial. Leveraging customer segmentation data and behavioral insights, you will tailor your engagement strategies to meet the unique needs of individual HCPs. Your goal will be to secure commitment from HCPs to recommend Abbott products by showcasing the impact of nutrition on patient quality of life and the benefits of Abbott products through consultative selling approaches. By defining and delivering a Unique Value Proposition from the perspective of HCPs, you will continuously engage with them through various touchpoints to uncover their priorities and needs. Your consultative sales calls will focus on expanding HCPs" knowledge of nutritional interventions, addressing objections, and gaining their commitment to recommending Abbott products. Additionally, you will establish clear customer plans to achieve coverage, frequency, and call rate objectives. Collaboration with cross-functional teams such as Marketing, Sales Force Effectiveness (SFE), and Customer Relationship Management (CRM) will be essential to support patient education on nutrition and Abbott brands. You will use data and insights from digital and omnichannel activities to refine HCP profiles and tailor engagement activities accordingly. Monitoring progress against customer and account objectives and ensuring compliance with regulatory expectations will also be part of your responsibilities. In summary, as a key member of the Abbott Nutrition team, your role will be instrumental in driving the growth and success of our products in your territory through strategic customer engagement, relationship building, and a deep understanding of the healthcare landscape.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You have an exciting opportunity with McDonald's for the role of Manager, People Experience (Restaurant Digital Engagement) based in the India Global Business Services Office. As the Manager, you will play a vital role in deploying and executing change management strategies to ensure the successful adoption of new employee engagement and experience platforms among global restaurant staff. Your responsibilities will include overseeing the management of collaboration and engagement tools, creating and managing comprehensive documentation, collaborating with the Senior Manager to assess tool effectiveness, serving as a subject matter expert for employee engagement tools, and coordinating the adoption of new platforms through change management strategies. To qualify for this role, you should have a degree in Human Resources, Business Administration, Organizational Development, or a related field. Experience in Human Resources, Employee Experience, or Restaurant Digital Engagement is required, along with a strong understanding of global corporations and cross-cultural collaboration. Strong analytical, problem-solving, and communication skills are essential, along with knowledge of HR compliance, data privacy regulations, and learning management systems. Preferred qualifications include expertise in Restaurant Digital Engagement, technical knowledge in employee experience and digital engagement, strong business acumen, and the ability to influence others. You should also possess exceptional communication skills, a positive attitude, and a continuous improvement mindset. If you are a self-starter with a passion for driving employee engagement and experience in a global setting, this role at McDonald's could be the perfect fit for you.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Product Manager, you will be responsible for leading the development and launch of innovative products to drive business growth and stay aligned with market trends. Your role will involve managing the product lifecycle, creating strategies, and ensuring seamless cross-functional collaboration to deliver impactful solutions. You will lead the product development process from ideation to launch, with a specific focus on mobility solutions. This includes creating detailed product roadmaps that are in line with organizational goals. Additionally, you will conduct market research, competitive analysis, and review customer feedback to inform product decisions. A key part of your responsibilities will be to develop financial models that assess product feasibility and return on investment. Collaboration with engineering, design, and marketing teams will be crucial for the successful delivery of products. You will also define pricing, positioning, and go-to-market strategies for new products, and monitor key performance indicators post-launch to ensure success. Managing workflows using tools such as Jira, Confluence, and Miro will be essential in your role. It will also be important to adapt strategies based on emerging mobility trends, including electric vehicles and connected cars. Occasional travel may be required for product reviews and stakeholder engagement. To excel in this role, you should have strong expertise in product management, strategy, and financial modeling. Proficiency in tools like Jira, Confluence, and Miro is required, along with excellent leadership, communication, and decision-making abilities. You should also have proven experience in cross-functional team collaboration, knowledge of marketing, sales, and customer insights, and familiarity with agile methodologies and sprint planning.,
Posted 4 days ago
12.0 - 20.0 years
0 Lacs
mysore, karnataka
On-site
The Group Product Manager will lead the strategic development and enhancement of our proprietary business intelligence platform, iSOCRATES MADTechAI, as well as other innovative products. This role demands a deep understanding of technology, strong analytical skills, and a collaborative mindset to evaluate product potential, oversee the product lifecycle, and ensure alignment with both client-partner and internal needs. Lead the strategic vision and execution of iSOCRATES MADTechAI, focusing on feature enhancements and user experience improvements. Conduct market research to identify customer needs within the AdTech, MarTech, and DataTech landscapes, translating them into actionable product requirements. Prioritize product features based on business impact, customer feedback, and technical feasibility. Oversee the entire product development lifecycle, including conception, design, development, testing, and launch phases. Utilize Agile methodologies (SCRUM, Kanban) to facilitate iterative development and continuous improvement. Manage roadmaps, timelines, and deliverables using tools like Jira, ensuring projects are on track and risks are mitigated. SaaS Development: Deep understanding of SaaS architecture, deployment, and lifecycle management. Cloud Platforms: Proficiency with cloud platforms (AWS required; Google Cloud and Azure preferred). AI and Machine Learning: Extensive experience with AI/ML concepts, tools, and frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and their application in product development. Data Engineering: Strong knowledge of data engineering principles, including ETL processes, data pipelines, and data modeling to ensure data integrity and availability for analytics. Data Analytics: Strong knowledge of data analytics, data warehousing, and business intelligence tools (e.g., SQL, Tableau, PowerBI, Sisense). Natural Language Processing (NLP): Familiarity with NLP techniques and applications in product features to enhance user engagement and insights. Microservices Architecture: Experience designing and implementing microservices architectures to enhance product scalability and maintainability. ReactJS Technologies: Proficiency in ReactJS and related frameworks to ensure seamless front-end development and integration with back-end services. Collaborate with engineering teams to define system architecture and design concepts that align with best practices in UX/UI. Ensure the integration of various technologies, including APIs, AngularJS, Node.js, ReactJS, and MVC architecture into product offerings. Strong hands-on experience in Product-Led Growth (PLG) strategies and Partner/Channel go-to-market approaches. Partner closely with the U.S. and India-based Partner Success teams to support pre-sales activities and customer engagement, acting as a subject matter expert in AdTech, MarTech, and DataTech. Facilitate communication between product, engineering, marketing, and sales teams to ensure cohesive product strategy and execution. Engage with external customers to gather feedback and drive product iterations. Design and implement client data analysis methodologies, focusing on data-driven decision-making processes relevant to AdTech, MarTech, and DataTech. Develop analytics frameworks that leverage data science principles and advanced statistical methods to derive actionable insights for clients. Monitor product performance metrics and develop KPIs to assess impact and identify areas for improvement, leveraging A/B testing and experimentation techniques. Establish and refine processes for product management, ensuring repeatability and scalability. Lead initiatives to enhance existing workflows, focusing on efficiency and effectiveness in product delivery. Create and present progress reports, updates, and presentations to senior management and stakeholders. Bachelors or Masters degree in Computer Science, Data Science, or a related quantitative field. MBA or specialized training in product management or data science is preferred. 12 to 20 years of experience in technology product engineering and development, with a minimum of 10 years in product management. Proven track record in managing complex products, especially in business intelligence or marketing technology domains. Strong proficiency in BI platforms (e.g., Sisense, Tableau, PowerBI, Looker, DOMO) and data visualization tools. Deep understanding of cloud platforms (AWS, Snowflake) and experience with database query languages (SQL, NoSQL). Expertise in API development and management, along with knowledge of front-end technologies (AngularJS, ReactJS, Bootstrap). In-depth knowledge of AI and NLP technologies, with experience in applying them to enhance product functionality. Strong background in data engineering, including ETL processes, data warehousing, and data pipeline management. Must have a strong understanding of digital advertising, including AdTech, MarTech, and DataTech technologies. Experience in B2C and B2B SaaS product development, particularly in customer journey mapping and email marketing. Strong analytical and problem-solving abilities, with a focus on data-driven outcomes. Excellent communication and presentation skills, capable of articulating complex ideas to diverse audiences. Collaborative and open-minded, fostering a culture of innovation and accountability. High energy and enthusiasm for driving product success in a fast-paced environment. Have extensive experience with Atlassian products including JIRA and Confluence. Have extensive experience with Product Management and Monitoring Software. Must be ready to relocate to Mysuru or Bengaluru.,
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be joining our team as a skilled and innovative Design Engineer with expertise in liquid packaging machinery. Your primary responsibility will involve designing, developing, and enhancing machines utilized for filling and packaging various types of liquids such as water, juice, dairy, oil, and other fluid products. This role will require you to engage in mechanical design, CAD modeling, prototyping, and work closely with cross-functional teams, including manufacturing and quality control. Your key responsibilities will include designing and developing liquid packaging machines encompassing filling, sealing, capping, and labeling systems. You will be expected to create 3D models and detailed engineering drawings using CAD software such as SolidWorks, AutoCAD, etc. Additionally, you will play a crucial role in selecting and integrating mechanical components like pumps, valves, sensors, actuators, and servo systems. Collaborating with electrical, automation, and process engineers to ensure seamless machine integration will also be a vital aspect of your role. Conducting performance analysis and simulations to validate designs, providing technical support during machine assembly, testing, and commissioning, optimizing existing designs for cost reduction, reliability, and performance enhancement, and ensuring compliance with hygiene, safety, and industry-specific standards like GMP, FDA, and CE will be among your core duties. Maintaining detailed project documentation and design records will also be an essential part of your role. To qualify for this position, you should hold a Bachelor's degree in Mechanical Engineering, Mechatronics, or a related field, along with at least 1 year of experience in designing packaging machinery or similar industrial equipment. Proficiency in 3D CAD tools like SolidWorks, Inventor, CATIA, a strong understanding of fluid mechanics, pneumatics, and mechanical design principles, as well as knowledge of materials and manufacturing processes such as sheet metal, machining, and plastic injection molding are essential requirements. This is a permanent role with benefits including Provident Fund, a day shift schedule, yearly bonus, and the work location is in person.,
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
Qure.ai is a rapidly growing medical AI company dedicated to reshaping global health outcomes through cutting-edge artificial intelligence. With a mission to revolutionize healthcare delivery worldwide, Qure.ai develops impactful solutions in diagnostics, clinical decision support, and patient management. These innovative technologies have positively impacted over 32 million lives in more than 105 countries by enabling timely and accurate clinical decisions at scale. As an equal-opportunity employer, Qure.ai is committed to fostering a diverse and inclusive workplace. As a Product Intern on the Global Health team at Qure.ai, you will play a pivotal role in contributing to high-impact projects that drive the development of AI-driven healthcare solutions. Working closely with experienced product leaders, you will engage in analysis, concept validation, and structured thinking to shape the future of healthcare innovation. This position is ideal for individuals who are naturally curious, analytical, and passionate about leveraging technology to enhance lives. Your responsibilities will include: - Conducting strategic research and insights to understand user needs, product use cases, and market trends for identifying product opportunities. - Collaborating on special initiatives that explore new applications of AI or innovative product directions to address emerging healthcare needs. - Organizing and synthesizing data from pilots, user feedback, and internal brainstorming sessions into actionable formats to facilitate decision-making. - Assisting in translating early-stage ideas into product concepts by supporting scoping, feasibility assessments, and value mapping. - Working closely with cross-functional teams in product, clinical, and AI departments to ensure coordination and progress tracking. To excel in this role, you should meet the following requirements: - A final-year student or recent graduate in engineering, life sciences, public health, or related disciplines. - Possess a natural curiosity and structured approach to problem-solving. - Strong communication skills with the ability to simplify complex topics clearly and effectively. - Comfortable with ambiguity, adept at asking the right questions, and capable of working independently. Joining Qure.ai offers you the opportunity to be part of a dynamic organization, collaborate with industry experts, and grow professionally with a young and innovative company. You will receive competitive compensation and rewards while contributing to a diverse and inclusive workspace.,
Posted 5 days ago
7.0 - 11.0 years
0 Lacs
ahmedabad, gujarat
On-site
As the Cluster Head Sales & Marketing (Critical Care) for two divisions, your key responsibilities will include: Sales Strategy & Execution: - Develop and implement sales strategies across both divisions to meet or exceed targets. - Forecast revenue, set quotas, track performance, and make necessary pivots. Team Leadership: - Lead and mentor sales representatives and specialists in both divisions. - Define objectives, coach teams, and cultivate a high-performance culture. Channel & Account Management: - Establish and maintain relationships with distributors, hospitals, and Key Opinion Leaders (KOLs). - Supervise distribution strategy and ensure hospital access for ICU and ventilator product lines. Market & Competitive Intelligence: - Analyze market trends and competitor activities to identify growth opportunities. - Influence product positioning, branding, and activation initiatives. P&L Management & Compliance: - Take ownership of the cluster budget, forecasts, and profitability while controlling costs. - Ensure compliance with the Uniform Code of Pharmaceutical Marketing Practices (UCPMP), medicomarketing norms, and regulatory standards. CrossFunctional Collaboration: - Collaborate with Marketing, Medical Affairs, Finance, Supply Chain, HR, and other teams to align strategies and execute integrated initiatives. If you require further condensation or adjustments in a specific format or for a particular location, feel free to communicate your preferences. Kindly share your updated CV at deep.gulabvani@cadilapharma.com for consideration.,
Posted 5 days ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
As the ideal candidate for this role, you will be a dynamic and entrepreneurial leader responsible for spearheading a Business Unit that operates at the intersection of technology, marketing, and operations. Your understanding of the digital marketing ecosystem, SaaS solutions, customer engagement, and operations will be crucial in driving the success of the business unit. Your primary responsibilities will include: - Taking ownership of P&L to drive revenue growth and profitability, ensuring strategic alignment with company-wide goals. - Developing and executing a market expansion & go-to-market strategy targeting core ICPs across key geographies like India, SEA, and US. - Building and leading a high-performing sales team to acquire, onboard, and expand partnerships with clients. - Collaborating with product and engineering teams to ensure the platform meets industry needs. - Working closely with customer success and support teams to maximize client value from the platform. - Establishing and nurturing relationships with key industry stakeholders, agencies, and technology partners. - Optimizing workflows for operational servicing, onboarding, and marketing fund management to enhance efficiency. To qualify for this role, you should have: - 10+ years of experience in Enterprise SaaS or digital marketing with a proven track record in revenue growth and business leadership. - Demonstrated ability to drive B2B sales, scale partnerships, and execute complex enterprise deals. - Experience in managing P&L, forecasting revenue, and enhancing operational efficiencies. - Strong leadership and stakeholder management skills, enabling effective cross-functional collaboration in a fast-paced environment. - A passion for technology-led innovation and operational excellence. Key Skills: - P&L management - Leadership - B2B sales - Data-driven decision-making - Operational efficiency - Partnership scaling - Ownership - Enterprise SaaS - Client relationship building - Stakeholder management - Revenue forecasting - Complex deal closing - Cross-functional collaboration - Digital marketing,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Product Manager at Rippling, you will play a crucial role in defining the product direction to solve customer problems effectively and efficiently. You will be responsible for developing a product roadmap, setting the product vision, strategy, and goals. Collaborating with cross-functional teams such as engineering, design, operations, legal, and compliance will be essential to ensure successful product development and launch. Your role will involve defining product requirements, creating detailed specifications, user stories, and wireframes to guide development, as well as participating in agile software development processes to ensure timely and budget-friendly product delivery. Communication with key stakeholders including customers, sales, marketing, and customer support will be vital to gather feedback and ensure the product meets their needs. To excel in this role, you should have at least 5 years of Product Management experience, be a self-starter with a bias toward action, and thrive in a fast-paced environment. Experience in scaling a successful product into new customer segments and use cases is preferred. Your ability to motivate and inspire teams, focus relentlessly on customers" needs, and take ownership and responsibility will be crucial. Exceptional interpersonal communication, relationship management, organizational, analytical, prioritization, and problem-solving skills are necessary. Additionally, alignment with Rippling's core values - Go and see, Decide quickly, Push the limits of possible is expected. Rippling highly values having employees work in-office to foster a collaborative work environment and company culture. For office-based employees, working in the office at least three days a week is considered an essential function of the role.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Games24x7 is an India headquartered online gaming company that specializes in skill games. Founded in 2006 by economists Bhavin Pandya and Trivikraman Thampy, the company is backed by investors like Tiger Global, The Raine Group, and Malabar Investment Advisors. Utilizing behavioral science, technology, and artificial intelligence, Games24x7 aims to provide an exceptional game-playing experience across its platforms. The company operates RummyCircle, India's largest online rummy platform, and My11Circle, a leading fantasy sports platform, with offices in Mumbai, Bengaluru, and Gurugram. RummyCircle offers cutting-edge technology for the Best Rummy Experience in India, while My11Circle focuses on delivering personalized experiences in the fantasy sports realm. Both platforms have seen significant engagement and growth, with billions of games played and millions of fantasy teams created in recent years. Driven by the passion to connect people through beloved games, Games24x7 combines this enthusiasm with a scientific approach to innovate and keep traditional games relevant and engaging. We are looking for a dynamic Product Manager with over 2 years of experience to join our team. In this role, you will collaborate with various teams to introduce new product features and ensure the success of existing products. Your responsibilities will include shaping product strategy, working with engineering and design teams, and leading product initiatives that align with customer needs and business goals. Key Responsibilities: - Developing and executing new product features from concept to launch. - Coordinating with cross-functional teams to translate product requirements into actionable tasks. - Tracking feature progress, managing timelines, and ensuring successful delivery. - Collecting user feedback and data to enhance features post-launch. Product Strategy & Roadmap Support: - Contributing to the product roadmap development in line with business objectives and customer requirements. - Analyzing market trends, user feedback, and competitor products to prioritize features. - Making data-driven decisions to enhance product performance and drive growth. Cross-Functional Collaboration: - Working with diverse teams to align on product initiatives. - Communicating product vision, goals, and updates to stakeholders. - Facilitating communication and coordination across teams for smooth execution. Customer Insights & Feedback: - Analyzing customer feedback to guide new feature development and product enhancements. - Engaging with customers to identify pain points and opportunities for improvement. - Using data and feedback to refine features and enhance customer satisfaction. Product Optimization: - Monitoring feature and product performance. - Leveraging data analytics and feedback to improve user experience. - Identifying and resolving issues in product development and launch processes. Qualifications: - 2+ years of product management experience with exposure to new feature development. - Strong knowledge of the product development lifecycle. - Ability to collaborate with cross-functional teams and manage multiple priorities. - Excellent communication and problem-solving skills. - Familiarity with Agile methodologies and product management tools. - Strong analytical skills for data-driven decision-making. - Experience in gathering and analyzing user feedback. - Proficiency in product analytics tools. - Exposure to Agile/Scrum processes and user experience design principles.,
Posted 5 days ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
As the Head of Business Marketing at PhonePe, you will be leading the end-to-end customer acquisition and brand building efforts for two innovative ventures: Pincode and Indus. In this role, you will work closely with the Group CMO, the CEO of Pincode, and the CBO of Indus to drive significant impact in emerging markets through a "build, measure, learn, adapt" philosophy. Pincode is a revolutionary quick commerce approach that empowers local neighborhood stores for last-mile delivery, while Indus is an app store designed for India, offering applications in local languages. Your primary focus will be on crafting compelling brand narratives, executing integrated marketing strategies, and establishing a strong market presence for both ventures. Your responsibilities will include developing brand strategies, designing integrated marketing campaigns, creating engaging content, optimizing performance marketing channels, managing social media engagement, implementing CRM strategies, and collaborating across teams to align marketing efforts with business objectives. Additionally, you will be responsible for defining measurable goals, tracking performance, and fostering team leadership and development. For Pincode, you will drive user and store acquisition, co-marketing with partner stores, and hyperlocal marketing initiatives. For Indus, your focus will be on user acquisition, developer relations, and promoting a diverse app ecosystem. The ideal candidate will have at least 12 years of marketing leadership experience, expertise in brand building and performance marketing, and a track record of thriving in fast-paced environments. This is an exceptional opportunity to shape the future of two high-potential businesses in India and make a significant impact. If you are passionate about building strong brands, driving customer acquisition, and leading marketing initiatives in a dynamic startup environment, we invite you to apply. PhonePe offers a range of benefits for full-time employees, including insurance coverage, wellness programs, parental support, mobility benefits, retirement benefits, and other perks. Working at PhonePe provides a rewarding experience with a focus on creativity, opportunities for growth, and a collaborative work environment. Join us in our mission to innovate and redefine industries in India.,
Posted 5 days ago
6.0 - 10.0 years
0 Lacs
punjab
On-site
As a skilled professional with over 5 years of experience in technical operations, CRM management, or project coordination, you will play a pivotal role in overseeing CRM platforms like HubSpot, Salesforce, and ensuring their optimization for clean data, automation, reporting, and seamless user experience across teams. Your responsibilities will include collaborating with IT teams to integrate CRM systems with internal platforms and tools, identifying process gaps, and implementing workflow automation to enhance efficiency and reduce manual dependencies. You will be expected to build and maintain dashboards and reports for operations, sales, and training performance using Excel, HubSpot, Power BI, or Tableau. Acting as the technical liaison between internal teams and external vendors, you will ensure efficient system performance and support. Additionally, you will oversee scheduling, logistics, and delivery of tech training programs, ensuring alignment with business goals and quality standards. Your role will involve leading or supporting cross-functional initiatives aimed at enhancing operational infrastructure and processes, as well as serving as a technical point of contact for clients, resolving queries related to operations, system access, or integration. To excel in this position, you should hold a Bachelor's degree in Information Systems, Computer Science, Business, or a related field, and possess strong hands-on experience with CRM platforms such as HubSpot, Salesforce, or Zoho. Proficiency in Excel and familiarity with reporting tools like Power BI and Tableau are essential. A working knowledge of database management, data migration, APIs, and middleware tools is required, along with an understanding of HTML/CSS or JavaScript for CRM customization (preferred). Strong analytical and problem-solving skills, experience in leading operational improvement and automation projects, as well as excellent communication and cross-functional collaboration skills are key attributes for success in this role. Preferred attributes for this position include certification in Salesforce, HubSpot, or Project Management (PMP/Agile), prior experience in EdTech, IT consulting, or training delivery environments, and the ability to work independently while managing multiple technical initiatives concurrently. In return, you can look forward to working in an innovative environment that values collaboration, learning, and growth opportunities, along with competitive compensation, cutting-edge tech projects, comprehensive medical insurance coverage, and generous paid leave to maintain a healthy work-life balance.,
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You are seeking a proactive and relationship-driven Manager Partner Relations & Execution to manage and grow the network of strategic partners. In this role, you will blend relationship management, operational oversight, and account servicing to support partners, ensure their satisfaction, and align them with business objectives. Your responsibilities will include managing the end-to-end partner lifecycle such as onboarding, documentation, deliverables, invoicing, and relationship management. You will serve as the primary point of contact for partner queries, communications, and escalations. It is essential to meet strict deadlines for reports, partner listings, and time-sensitive requests. Conduct contract verifications to ensure compliance with legal, financial, and operational terms before activation. Quality checks are required by calling newly onboarded partners to verify their experience and ensure predefined standards are met. Identify and escalate any concerns observed during partner interactions, maintain communication records for audit purposes, and update the partner database regularly. Ensure that reward terms and conditions are accurately recorded, accessible, and compliant. Collaborate with finance and accounts teams to support reconciliation processes, maintain data integrity, and update records promptly. Key Success Metrics / KPIs include partner engagement and retention rates, timely activation and performance in campaigns, on-time reporting, partner satisfaction scores, accuracy of partner data and documentation, and resolution of partner concerns within defined SLAs. Qualifications & Skills required for this role include a Bachelor's / Master's degree in Any Discipline, 3+ years of experience in Partnerships Account Management, client success/servicing, or Relationship Management roles. Strong interpersonal and communication skills, a passion for building relationships, organizational skills, ability to manage multiple partner accounts simultaneously, strategic thinking, collaborative mindset, proficiency in Microsoft Excel, task prioritization, time management, and problem-solving skills in dynamic settings. Additionally, you should have the ability to collaborate with cross-functional teams effectively.,
Posted 5 days ago
15.0 - 19.0 years
0 Lacs
chennai, tamil nadu
On-site
As the Head of Data Science at Matrimony.com Ltd based in Chennai, you will play a pivotal role in leading our AI/ML strategy to revolutionize our matchmaking platforms. Your primary responsibility will be to drive innovation by leveraging data science across personalized recommendations, fraud prevention, and customer engagement, ultimately reshaping how individuals discover love. This role offers you the opportunity to make a meaningful impact by utilizing cutting-edge technologies and thriving in a dynamic and fast-paced environment. Your key responsibilities will include defining and executing the AI/ML roadmap to enhance user experiences through personalized matchmaking, fraud detection, and real-time decision-making models. You will lead analytics initiatives aimed at driving revenue growth, optimizing conversion rates, and improving engagement by translating data into actionable insights. Additionally, you will be tasked with building and leading a high-performing data science team, fostering a culture of continuous learning and collaboration to ensure the timely execution of impactful AI/ML projects. Collaboration is essential in this role, as you will partner closely with Product, Engineering, Marketing, and Leadership teams to align AI/ML innovations with business objectives, thereby enhancing both product development and user satisfaction. Implementing best practices in data science to drive operational efficiency and scale AI solutions that directly impact business KPIs will be crucial. Furthermore, establishing and maintaining strategic partnerships with academic institutions and tech companies will be key in staying at the forefront of AI/ML innovations. To excel in this role, you should possess at least 15 years of hands-on experience in data science, analytics, and machine learning, with a minimum of 5 years in a leadership position. A proven track record in consumer tech, e-commerce, fintech, or similar industries, where customer data is utilized for product development and revenue growth, is highly desirable. Ideally, you should hold a master's degree from a Tier I institute or a Ph.D. in a related quantitative field. Proficiency in machine learning, deep learning, NLP, and large-scale data processing, along with expertise in Python, TensorFlow, PyTorch, SQL, and cloud technologies, is essential. Your success in this role will be bolstered by your exceptional leadership, communication, and collaboration skills, enabling you to align AI initiatives with business goals and deliver measurable outcomes. Join Matrimony.com Ltd, India's leading Wed-Tech Company, and be part of a team that is dedicated to creating meaningful connections and driving innovation in the matchmaking industry.,
Posted 5 days ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Automation Expert in the Product Development department based in Chennai, you will be responsible for leveraging automation to drive innovation in healthcare and pharmaceutical products. Your primary focus will be designing and implementing automated systems to enhance the development process, ensuring efficiency, precision, and compliance with industry standards. Your expertise in automation, particularly in biotechnological or medical environments, will play a crucial role in accelerating the creation of impactful solutions. Your key responsibilities will include proficiency in designing and implementing automation solutions, knowledge of process control principles, experience with robotics and instrumentation, understanding of bioprocessing techniques, and familiarity with regulatory standards relevant to bioprocess environments. Additionally, you will research and recommend automation technologies tailored to biotechnology and medical product development needs, collaborate with cross-functional teams, ensure regulatory compliance, and provide training and support to enhance productivity across the product development lifecycle. To qualify for this role, you should hold a Bachelor's degree in engineering, computer science, or a related field, with an advanced degree being a plus. You are expected to have at least 4 years of experience in automation engineering or a related role, preferably in healthcare and medical devices. Proficiency in programming languages such as Python, C++, or Java, experience with software platforms like LabVIEW and MATLAB, and familiarity with automation software are essential technical knowledge requirements. Strong problem-solving skills, hands-on experience in designing automated systems, and the ability to work effectively in multidisciplinary teams are key skills needed for this position. Preferred qualifications include experience with biotechnology/medical-specific automation and familiarity with regulatory standards and quality systems. Key competencies for this role include innovative thinking, attention to regulatory detail, adaptability, and a collaborative and proactive approach. If you are ready to take on this exciting opportunity, please send your resume to hr@cellbios.com.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
At NiCE, we challenge our limits and strive to be game changers in everything we do. If you are ambitious, innovative, and always play to win, we have the ultimate career opportunity that will ignite your passion for excellence. We are currently looking for an experienced AI Architect who possesses not only strategic thinking skills but also a hands-on approach to coding. In this role, you will be involved in both proof-of-concept (POC) and production-grade AI projects. Your responsibilities will include mentoring team members, establishing ethical AI practices, and making critical decisions regarding AI deployment strategies. It is essential to have a strong background in deploying AI solutions on cloud platforms like Azure or AWS, as well as expertise in building secure and compliant data and machine learning pipelines. As a proactive leader, you will be responsible for bridging the gap between innovation and execution while ensuring scalability, security, and governance in AI systems. Your impact will be significant as you: - Build scalable AI systems and infrastructure capable of handling large datasets, ensuring performance, reliability, and maintainability. - Lead the development of secure and compliant data and machine learning pipelines, aligning with data governance and regulatory standards. - Design, develop, and implement AI models and algorithms to solve real-world business problems. - Mentor team members on AI technologies, best practices, and system architecture. - Collaborate with stakeholders to identify AI-driven innovation opportunities and translate business requirements into technical solutions. - Promote ethical and responsible AI practices across the organization. - Take ownership of strategic decisions related to AI deployment and lifecycle management. - Conduct research and implement machine learning algorithms, including Retrieval-Augmented Generation (RAG) techniques. - Develop AI applications using modern frameworks and run experiments to enhance model performance. - Define and implement AI project Software Development Lifecycle (SDLC) processes. To be successful in this role, you should have: - Bachelors or Masters degree in Computer Science, Data Science, Artificial Intelligence, or related field. - Proven experience as an AI Architect with a track record of deploying AI solutions in production. - Strong expertise in AI/ML technologies, cloud platforms, and secure data management. - Proficiency in programming languages such as Python, .NET, and AI/ML frameworks. - Experience with AI project SDLC, CI/CD for ML, and AI testing strategies. - Familiarity with DevOps and Data Engineering tools and practices. - Strong analytical and problem-solving skills. - Excellent communication skills to convey complex technical concepts. Join NiCE, a global company where innovation and collaboration thrive. Embrace the NICE-FLEX hybrid work model for maximum flexibility and endless opportunities for growth and development. If you are passionate, innovative, and ready to raise the bar, come join us at NiCE! Requisition ID: 7474 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE: NICELtd. (NASDAQ: NICE) is a global leader in software products used by over 25,000 businesses worldwide. With a focus on delivering exceptional customer experiences and ensuring public safety, NiCE is known for its innovation in AI, cloud, and digital domains. Join our team of over 8,500 employees across 30+ countries and be part of our journey towards excellence.,
Posted 5 days ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a People Operations Specialist at Okta, you will play a crucial role in driving continuous improvement and process optimization within our Shared Services organization. Your expertise in process excellence, technical skills in ServiceNow, self-service portal design, and AI chatbot integration will be instrumental in enhancing service delivery, driving automation, and enabling data-driven decision-making across Shared Services. Your responsibilities will include designing and developing self-service portals on ServiceNow, integrating AI-powered chatbots for intelligent case routing, knowledge retrieval, and user support. You will also analyze existing workflows to streamline operations, reduce cycle times, and improve service quality. Establishing standardized best practices, process governance, and cross-functional collaboration will be key aspects of your role. Collaborating with business stakeholders, driving adoption of new tools and processes, and acting as a liaison between Shared Services, IT, and external vendors for enhancements will be crucial for success in this role. Ensuring compliance with governance, maintaining process documentation, and championing knowledge management will also be part of your responsibilities. To excel in this position, you should hold a Bachelor's degree in Business, Engineering, Information Systems, or a related field (Masters preferred) and have at least 8 years of experience in Shared Services, Process Improvement, or Business Operations with leadership experience. Technical skills required include hands-on experience with ServiceNow, designing AI-powered self-service portals, integrating chatbots, and proficiency in data visualization tools. Key competencies such as strategic thinking, process optimization, change leadership, data-driven decision-making, and cross-functional collaboration will be essential for success in this role. Strong analytical, problem-solving, communication, and stakeholder management skills are also crucial. As a Full-Time Okta employee, you can look forward to amazing benefits, making a social impact, developing talent, and fostering connection and community at Okta. Okta provides a dynamic work environment, empowering employees to work productively and creatively. Join us at Okta today and find your place in a setting that best suits your needs.,
Posted 5 days ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As an Account Director/ Business Unit Head, you will be responsible for complete ownership of the P&L, relationships, delivery, quality, planning, resourcing, and operations of a particular business unit. Your role is critical as it aims to build solutioning, servicing, and delivery for clients while helping to establish a culture of responsibility and performance. Your responsibilities include having a problem-solving mindset, which involves critical and quick thinking, effective communication, and finding solutions that align with both the client's and agency's goals. You should address challenges and issues swiftly, utilizing smart problem-solving, conflict resolution, and decision-making to ensure smooth delivery. Relationship management is key, as you will need to build and maintain strong relationships with clients, understanding their business deeply, objectives, and challenges. You will act as the main point of escalation between the agency and the client, providing strategic insights, competitive data, and innovative solutions to help clients achieve an advantage. Additionally, you will work towards retaining existing clients by delivering exceptional service and building long-term relationships. You are expected to ensure delivery and operational excellence by suggesting the right solutions to customers, maintaining quality output, and driving efficiency through resource utilization. Adherence to quality standards, minimal rework, efficient workload planning, and commitment to delivery timelines are essential. In terms of business performance, you will be responsible for ensuring that the business unit delivers on revenue and margin commitments. This involves tracking team performance, analyzing BU performance, driving value with quality of work, and identifying opportunities for new business development. You will actively participate in identifying upsell opportunities within existing accounts and contribute to pitches and proposals for new clients. Team management is a crucial aspect of your role, where you will lead and manage the entire team within the business unit. Providing guidance, mentorship, and support to ensure effective and efficient teamwork, fostering good cross-functional collaboration, and rewarding team efforts are vital for creating a positive work environment. Overall, as an Account Director/ Business Unit Head, your role is multifaceted and requires a combination of strategic thinking, relationship management, operational excellence, business acumen, and effective team leadership to drive success in your business unit.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You will play a crucial role as a Logistics Specialist II at FTC Solar by ensuring the efficient management of supply chain operations within the organization. Your responsibilities will include coordinating logistics activities, such as warehousing, inventory control, and international shipping, to optimize the flow of goods and materials. You will be required to analyze logistics processes, implement improvements, and collaborate with various departments to align logistics operations with the company's strategic goals. Your contribution will be vital in ensuring timely delivery and high-quality service to customers, ultimately leading to the overall success of the organization. To excel in this role, you must hold a Bachelor's degree in Logistics, Supply Chain Management, or a related field, along with at least 2 years of experience in logistics or supply chain operations. Possessing a certification in logistics or supply chain management (e.g., APICS, CLTD) and experience with logistics management software and tools will be advantageous. Your key responsibilities will involve managing daily logistics operations, coordinating international shipping activities, analyzing processes for improvement, collaborating with cross-functional teams, and monitoring key performance indicators related to logistics operations. Proficiency in logistics management, warehousing, international shipping, and reverse logistics will be essential skills for the role. Strong inventory control skills and expertise in logistics operations will enable you to maintain optimal stock levels, minimize waste, and enhance operational efficiency. FTC Solar offers competitive wages, growth opportunities, and a comprehensive benefits package to support your professional development and well-being.,
Posted 5 days ago
7.0 - 11.0 years
0 Lacs
jaipur, rajasthan
On-site
As the Creative Production Manager at / SAADAA, you will play a pivotal role in leading all creative video production efforts for our direct-to-consumer lifestyle brand. Your responsibilities will include managing a team of scriptwriters, creative production executives, videographers, and editors to create compelling, brand-aligned content from ideation to execution. Your role will involve conceptualizing, planning, coordinating, and overseeing content production to ensure it meets both creative and business objectives. You will be responsible for leading the planning and execution of content ideas that align with the brand's vision and campaign objectives. Additionally, you will manage and mentor the internal content team, coordinate with marketing and brand teams to ensure timely production of planned campaigns, oversee all aspects of shoot execution, ensure styling and aesthetic quality alignment with the brand's visual language, supervise post-production processes, collaborate with internal teams for product launches and marketing campaigns, build operational efficiency in content production workflows, allocate resources, plan shoot logistics, and creatively troubleshoot challenges in production planning or execution. The ideal candidate for this role will have at least 7 years of experience in creative video production, preferably within lifestyle, fashion, or e-commerce brands. You should possess strong project and team management skills, excellent visual and storytelling sensibility, working knowledge of video production equipment and post-production software, and a hands-on approach to work in fast-paced environments. Strong communication, organizational, and stakeholder management skills are essential, along with a portfolio showcasing creative direction and execution. Qualifications for this role include a Bachelor's degree in Media, Film Production, Marketing, or related fields, proven experience in taking creative concepts from brief to execution, familiarity with content trends and creative benchmarks, prior experience in managing shoots and creative teams, and a strong understanding of brand-driven storytelling and campaign planning. If you resonate with our belief in simplicity with better basics and find joy in little things, then / SAADAA is the right place for you. We offer a team of empathetic problem solvers, the right compensation, a growth path to becoming a leader, an opportunity to drive meaning with products, a culture of continuous learning, and the freedom to explore, fail, and learn. Join us in advocating the SAADAA way of living and creating meaningful content that resonates with modern consumers.,
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
chandigarh
On-site
You are a dynamic and experienced Email Marketing Strategist & Campaign Expert with a strong background in e-commerce and B2B email marketing. Your role involves managing email campaigns from strategic planning and list segmentation to technical implementation and performance analysis, aiming to enhance engagement and maximize ROI for clients. You are expected to develop marketing strategies aligned with the buyer journey to drive revenue growth, utilizing knowledge of consumer psychology, Ideal Customer Profile (ICP), brand positioning, and copywriting frameworks like AIDA. Proficiency in creating content strategies and experience with Klaviyo is highly desirable. Your responsibilities include developing and executing data-driven strategies, managing all aspects of email campaign execution, utilizing Klaviyo expertise, enhancing brand positioning and copywriting, troubleshooting deliverability issues, designing email automation workflows, conducting competitive analysis, analyzing performance metrics, ensuring regulatory compliance, collaborating cross-functionally, and embracing continuous learning. To qualify for this role, you should hold a Bachelor's degree, Diploma, or Master's degree in any field with 3-5 years of hands-on experience in email marketing campaigns for e-commerce and B2B clients. You must have a strong understanding of email marketing best practices, deliverability, and compliance, along with hands-on experience in A/B testing methodologies, email marketing platforms like Mailchimp, Klaviyo, Instantly, and email deliverability tools and techniques. Being detail-oriented with strong organizational skills, the ability to manage multiple projects simultaneously, and fostering a positive team environment are essential. In return, we offer a competitive salary, a 5-day work week with a mix of work from office and work from home days, opportunities for professional growth, a creative and enthusiastic international environment, and the chance to work alongside creative individuals in a professional atmosphere.,
Posted 5 days ago
20.0 - 24.0 years
0 Lacs
ahmedabad, gujarat
On-site
The Branding professional in the International Business department at the Ahmedabad Corporate Office will play a pivotal role in developing, executing, and managing the company's brand strategy to elevate its market presence and align with corporate objectives. As a strategic thinker, you will need to possess a profound understanding of branding, market trends, and consumer insights to excel in this role. Your key responsibilities will include developing and implementing a comprehensive branding strategy that resonates with the company's goals and vision. You will conduct in-depth consumer and market research to identify trends, insights, and opportunities that will enhance the brand's positioning. Additionally, you will oversee all branding and creative initiatives, ensuring consistency across various platforms such as packaging, advertising, and digital presence. Collaboration is essential in this role, as you will work closely with product development, sales, and quality control teams to ensure brand alignment in all initiatives. Monitoring brand performance metrics and adapting strategies as needed to drive growth and market share will be crucial. You will also be responsible for leading the conceptualization and execution of branding campaigns that not only engage consumers but also foster brand loyalty. Staying abreast of industry trends and competitor activities is imperative to effectively position the brand in the marketplace. Qualifications for this role include an MBA degree in marketing or equivalent, with a minimum of 20+ years of proven experience in brand management, marketing, or related roles, preferably within the FMCG industry. A strong grasp of brand strategy, market research, and campaign management is essential, along with excellent communication, project management, and creative skills. If you meet these qualifications and are excited about this opportunity, please send your resume to vqthr@vadilalgroup.com.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
bihar
On-site
As an HL vertical lap product specialist, you will be responsible for overseeing the production and quality control processes related to the vertical lap product line. You will work closely with the manufacturing team to ensure that all products meet the required specifications and standards. Additionally, you will be involved in troubleshooting any issues that may arise during the production process and implementing solutions to improve efficiency and quality. Your role will also involve working with other departments to coordinate production schedules and ensure timely delivery of products to customers. Strong attention to detail, problem-solving skills, and a proactive approach to quality control are essential for success in this role.,
Posted 5 days ago
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