Job Information Date Opened 05/12/2025 Job Type Full time Industry Education Work Experience 5+ years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description Responsibilities: Develop, train, and implement predictive models and algorithms to drive business solutions. Analyze complex data sets to identify trends, patterns, and insights that can influence business decisions. Perform data mining to discover data patterns and trends. Develop and maintain advanced reporting, analytics, dashboards, and other BI solutions. Collaborate with stakeholders to gather requirements and deliver reports and analyses that meet business needs. Provide support for analytics initiatives by cleaning and structuring data appropriately. Stay updated with industry trends and advancements in data analytics and visualization technologies. Collaborate with cross-functional teams to understand business needs and provide data-driven solutions. Evaluate model performance and iteratively improve on existing methodologies. Document and present model processes, insights, and recommendations to stakeholders. Certifications (Preferred): AWS Certified Data Analytics – Speciality Google Professional Data Engineer Microsoft Certified: Azure Data Scientist Associate Requirements Educational Background: Bachelor's and Master’s degrees in Data Science, Computer Science, Statistics, or a related field. Technical Skills: Proficient in Python and familiar with key data science libraries (Pandas, Scikit-Learn, TensorFlow, or PyTorch). Strong understanding of all complex machine learning algorithms not limited to decision trees, random forests, and gradient boosting machines. Competence in data preprocessing, cleaning, and analysis. Familiarity with data cleaning, transformation, and preprocessing techniques. Experience with SQL and possibly some NoSQL databases for data querying and manipulation. Basic knowledge of data visualization tools like Matplotlib and Seaborn. Strong skills in SQL for data extraction, and the ability to work with complex database systems. Advanced knowledge of analytical tools and software such as Excel, Tableau, or more specialized software depending on the industry (e.g., SAS, SPSS). Experience with data visualization and the ability to create interactive dashboards. Vast knowledge of NLP, Deep Learning, Machine Learning , Knowledge of genAI with implementation knowledge (LLM, fine tuning RAG implementation) and many more. Familiarity with cloud services (AWS, Azure, Google Cloud) for data processing and storage.. Professional Experience : 4-5 years of experience in a data science or related role. Proven track record of developing and deploying machine learning models to solve business problems. Experience in projects that involve complex data structures and large-scale datasets. Exposure to model validation and implementation in a production environment. Demonstrated experience in analyzing large datasets and delivering actionable insights. Proven track record of effectively communicating findings to help inform business decisions. Experience in performing statistical analysis, forecasting, and establishing data structures that optimize analytical capabilities. Soft Skills : Strong problem-solving skills with a capability to work through complex issues using a logical and analytical approach. Good communication skills to effectively articulate insights and technical details to non-technical stakeholders. Ability to work collaboratively in team settings and manage project timelines effectively. Strong attention to detail with a capability to work on multiple projects simultaneously. Effective communication skills, capable of presenting complex information in an understandable and compelling manner. Collaboration skills to work effectively with both technical teams and business units. Benefits Performance Bonuses : Additional 10% to 20% of the base salary, based on performance. Additional Perks: Health insurance, professional development opportunities, flexible working hours. Why Join Us? Work with a globally recognized team on cutting-edge AI/ML projects. Be a part of a culture that values curiosity, continuous learning, and impact. Opportunity to collaborate with Fortune 500 clients and industry leaders. Grow your career by becoming an instructor and sharing your knowledge worldwide. Join us in driving the future of AI and Data Science!

Job Information Date Opened 05/12/2025 Job Type Full time Industry Education Work Experience 5+ years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description Responsibilities: Develop and implement comprehensive marketing strategies to promote our courses and training programs. Create compelling marketing materials, including brochures, presentations, website content, and social media campaigns, to effectively communicate the value of our courses. Conduct market research to identify new trends, competitor activities, and potential opportunities for course expansion. Utilize digital marketing techniques, such as SEO, SEM, email marketing, and social media marketing, to attract and engage prospective students and professionals. Identify and build relationships with Universities/Colleges and Startups/Corporates to market our courses and establish partnerships for student enrollment. Collaborate with the content development team to propose customization options for courses, ensuring they incorporate AI/ML, Cloud, DevOps, Data, and other relevant technologies. Plan and execute targeted marketing campaigns to reach specific demographics and industries. Conduct demo batches and workshops (online and offline) for students and professionals to showcase the value of our courses and generate interest. Generate leads (both B2B and B2C) with an omni-channel perspective Collaborate with the sales team to employ analytics to improve lead generation efforts and achieve revenue targets. Monitor and analyze marketing campaign performance, providing insights and recommendations for improvement. Stay up-to-date with industry trends and developments in the technical training and education sector. Requirements Bachelor's degree in Marketing, Business Administration, or a related field. A master's degree is a plus. Proven experience as a Technical Marketing Manager or similar role, preferably in the college-level education or training industry. Strong command over SEO, SMM, SEM, and other digital marketing techniques and their platforms. Knowledge of AI/ML, Cloud, DevOps, Data, and other latest technologies. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with universities/colleges and Startups/Corporates. Demonstrated ability to develop and execute successful marketing strategies. Proficiency in marketing tools and software, such as CRM systems, email marketing platforms, and social media management tools. Strong analytical and problem-solving skills. Self-motivated, proactive, and able to work independently as well as in a team. Benefits Performance Bonuses : Additional 10% to 20% of the base salary, based on performance. Additional Perks: Health insurance, professional development opportunities, flexible working hours. Why Join Us? Work with a globally recognized team on cutting-edge AI/ML projects. Be a part of a culture that values curiosity, continuous learning, and impact. Opportunity to collaborate with Fortune 500 clients and industry leaders. Grow your career by becoming an instructor and sharing your knowledge worldwide. Join us in driving the future of AI and Data Science!

Job Information Date Opened 05/28/2025 Job Type Full time Industry Education Work Experience 5+ years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description About Data Couch Pvt. Ltd. Data Couch Pvt. Ltd. is a leading consulting and enterprise training company, specializing in Data Engineering, Big Data, Cloud Technologies, DevOps, and AI/ML. With a footprint across India and strategic global client partnerships, we empower organizations through data-driven decision-making and digital transformation. Our team of expert consultants and trainers works hands-on with the latest technologies to deliver enterprise-grade solutions and skill-building programs. Key Responsibilities Design, develop, and optimize scalable data pipelines using PySpark. Leverage Hadoop ecosystem tools (e.g., HDFS, Hive) for big data processing. Build and manage data workflows on cloud platforms (AWS, GCP, Azure). Utilize Kubernetes for orchestration of containerized data services. Collaborate with data scientists, analysts, and engineers to integrate data solutions. Monitor, maintain, and improve data workflows for performance and reliability. Ensure data governance, compliance, and best practices in documentation. Support MLOps and the integration of AI/ML pipelines into data workflows. Requirements Must-Haves: 6–7+ years of experience in data engineering roles. Strong expertise in PySpark for ETL, transformation, and distributed data processing. Hands-on experience with at least one major cloud platform (AWS, GCP, Azure). Solid understanding of Hadoop tools like HDFS, Hive, etc. Experience with Kubernetes for container orchestration. Proficient in Python and SQL. Experience working with large-scale, distributed data systems. Good-to-Have: Familiarity with tools like Apache Airflow, Kafka, NiFi, or Databricks. Experience with cloud data warehouses such as Snowflake, Redshift, or BigQuery. Exposure to MLOps frameworks such as MLflow, TensorFlow, or PyTorch. Understanding of DevOps, CI/CD, and version control (Git, GitLab, Jenkins). Benefits Innovative Environment: Thrive in a collaborative culture that values innovation and continuous improvement. Learning & Growth: Access to internal training programs, certifications, and mentorship from industry experts. Career Development: Structured growth opportunities and competitive compensation. Cutting-Edge Tech: Work with modern data technologies and contribute to digital transformation initiatives. Health & Wellbeing: Comprehensive medical insurance coverage for you. Work-Life Balance: Generous paid leave .

Job Information Date Opened 06/09/2025 Job Type Full time Industry Education Work Experience 5+ years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description CRM Management & Optimization: Oversee CRM platforms like HubSpot, Salesforce, ensuring clean data, automation, reporting, and seamless user experience across teams. System Integration: Collaborate with IT teams to integrate CRM systems with internal platforms and tools (LMS, ticketing, communication systems, etc.). Automation & Efficiency: Identify process gaps and implement workflow automation to improve turnaround time and reduce manual dependencies. Data & Reporting: Build and maintain dashboards and reports for operations, sales, and training performance using Excel, HubSpot, Power BI, or Tableau. Technical Coordination: Act as the technical liaison between internal teams and external vendors to ensure efficient system performance and support. Training Operations: Oversee scheduling, logistics, and delivery of tech training programs, ensuring alignment with business goals and quality standards. Project Management: Lead or support cross-functional initiatives aimed at enhancing operational infrastructure and processes Client Engagement: Serve as a technical point of contact for clients, resolving queries related to operations, system access, or integration. Requirements Bachelor's degree in Information Systems, Computer Science, Business, or related field 5–8 years of experience in technical operations, CRM management, or project coordination Strong hands-on experience with CRM platforms (HubSpot, Salesforce, Zoho) Proficiency in Excel and familiarity with reporting tools like Power BI, Tableau Working knowledge of database management, data migration, APIs, and middleware tools Understanding of HTML/CSS or JavaScript for CRM customization (preferred) Strong analytical and problem-solving skills Experience in leading operational improvement and automation projects Excellent communication and cross-functional collaboration skills Preferred Attributes Certification in Salesforce, HubSpot, or Project Management (PMP/Agile) Prior experience in EdTech, IT consulting, or training delivery environments Ability to work independently and manage multiple technical initiatives concurrently Benefits Innovative Environment: Thrive in a collaborative culture that values innovation and continuous improvement. Learning & Growth: Access to internal training programs, certifications, and mentorship from industry experts. Career Development: Structured growth opportunities and competitive compensation. Cutting-Edge Tech: Work with modern data technologies and contribute to digital transformation initiatives. Health & Wellbeing: Comprehensive medical insurance coverage for you. Work-Life Balance: Generous paid leave .

Job Information Date Opened 06/09/2025 Job Type Full time Industry Education Work Experience 5+ years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description CRM Management & Optimization: Oversee CRM platforms like HubSpot, Salesforce, ensuring clean data, automation, reporting, and seamless user experience across teams. System Integration: Collaborate with IT teams to integrate CRM systems with internal platforms and tools (LMS, ticketing, communication systems, etc.). Automation & Efficiency: Identify process gaps and implement workflow automation to improve turnaround time and reduce manual dependencies. Data & Reporting: Build and maintain dashboards and reports for operations, sales, and training performance using Excel, HubSpot, Power BI, or Tableau. Technical Coordination: Act as the technical liaison between internal teams and external vendors to ensure efficient system performance and support. Training Operations: Oversee scheduling, logistics, and delivery of tech training programs, ensuring alignment with business goals and quality standards. Project Management: Lead or support cross-functional initiatives aimed at enhancing operational infrastructure and processes Client Engagement: Serve as a technical point of contact for clients, resolving queries related to operations, system access, or integration. Requirements Bachelor's degree in Information Systems, Computer Science, Business, or related field 5–8 years of experience in technical operations, CRM management, or project coordination Strong hands-on experience with CRM platforms (HubSpot, Salesforce, Zoho) Proficiency in Excel and familiarity with reporting tools like Power BI, Tableau Working knowledge of database management, data migration, APIs, and middleware tools Understanding of HTML/CSS or JavaScript for CRM customization (preferred) Strong analytical and problem-solving skills Experience in leading operational improvement and automation projects Excellent communication and cross-functional collaboration skills Preferred Attributes Certification in Salesforce, HubSpot, or Project Management (PMP/Agile) Prior experience in EdTech, IT consulting, or training delivery environments Ability to work independently and manage multiple technical initiatives concurrently Benefits Innovative Environment: Thrive in a collaborative culture that values innovation and continuous improvement. Learning & Growth: Access to internal training programs, certifications, and mentorship from industry experts. Career Development: Structured growth opportunities and competitive compensation. Cutting-Edge Tech: Work with modern data technologies and contribute to digital transformation initiatives. Health & Wellbeing: Comprehensive medical insurance coverage for you. Work-Life Balance: Generous paid leave .

Job Information Date Opened 06/20/2025 Job Type Full time Industry Education Work Experience 4-5 years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description Technologies We Work With At Data Couch, you’ll gain exposure to a wide range of modern tools and technologies, including: Big Data: Apache Spark, Hadoop, Hive, HBase, Pig Cloud Platforms: AWS, GCP, Microsoft Azure Programming: Python, Scala, SQL, PySpark DevOps & Orchestration: Kubernetes, Docker, Jenkins, Terraform Data Engineering Tools: Apache Airflow, Kafka, Flink, NiFi Data Warehousing: Snowflake, Amazon Redshift, Google BigQuery Analytics & Visualization: Power BI, Tableau Machine Learning & MLOps: MLflow, Databricks, TensorFlow, PyTorch Version Control & CI/CD: Git, GitLab CI/CD, CircleCI Key Responsibilities Design, build, and maintain robust and scalable data pipelines using PySpark Leverage Hadoop ecosystem (HDFS, Hive, etc.) for big data processing Develop and deploy data workflows in cloud environments (AWS, GCP, or Azure) Use Kubernetes to manage and orchestrate containerized data services Collaborate with cross-functional teams to develop integrated data solutions Monitor and optimize data workflows for performance, reliability, and security Follow best practices for data governance, compliance, and documentation Requirements Must-Have Skills Proficiency in PySpark for ETL and data transformation tasks Hands-on experience with at least one cloud platform (AWS, GCP, or Azure) Strong grasp of Hadoop ecosystem tools such as HDFS, Hive, etc. Practical experience in Kubernetes for service orchestration Proficiency in Python and SQL Experience working with large-scale, distributed data systems Familiarity with tools like Apache Airflow, Kafka, or Databricks Experience working with data warehouses like Snowflake, Redshift, or BigQuery Exposure to MLOps or integration of AI/ML pipelines Understanding of CI/CD pipelines and DevOps practices for data workflows SnowCore Pro Certified Benefits Work on the frontlines of AI, cloud, and data innovation Collaborate with global thought leaders and enterprise clients Be part of a growing content team with creative freedom and real impact Competitive compensation and a learning-focused work environment

Job Information Date Opened 06/20/2025 Job Type Full time Industry Education Work Experience 4-5 years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description Technologies We Work With At Data Couch, you’ll gain exposure to a wide range of modern tools and technologies, including: Big Data: Apache Spark, Hadoop, Hive, HBase, Pig Cloud Platforms: AWS, GCP, Microsoft Azure Programming: Python, Scala, SQL, PySpark DevOps & Orchestration: Kubernetes, Docker, Jenkins, Terraform Data Engineering Tools: Apache Airflow, Kafka, Flink, NiFi Data Warehousing: Snowflake, Amazon Redshift, Google BigQuery Analytics & Visualization: Power BI, Tableau Machine Learning & MLOps: MLflow, Databricks, TensorFlow, PyTorch Version Control & CI/CD: Git, GitLab CI/CD, CircleCI Key Responsibilities Design, build, and maintain robust and scalable data pipelines using PySpark Leverage Hadoop ecosystem (HDFS, Hive, etc.) for big data processing Develop and deploy data workflows in cloud environments (AWS, GCP, or Azure) Use Kubernetes to manage and orchestrate containerized data services Collaborate with cross-functional teams to develop integrated data solutions Monitor and optimize data workflows for performance, reliability, and security Follow best practices for data governance, compliance, and documentation Requirements Must-Have Skills Proficiency in PySpark for ETL and data transformation tasks Hands-on experience with at least one cloud platform (AWS, GCP, or Azure) Strong grasp of Hadoop ecosystem tools such as HDFS, Hive, etc. Practical experience in Kubernetes for service orchestration Proficiency in Python and SQL Experience working with large-scale, distributed data systems Familiarity with tools like Apache Airflow, Kafka, or Databricks Experience working with data warehouses like Snowflake, Redshift, or BigQuery Exposure to MLOps or integration of AI/ML pipelines Understanding of CI/CD pipelines and DevOps practices for data workflows SnowCore Pro Certified Benefits Work on the frontlines of AI, cloud, and data innovation Collaborate with global thought leaders and enterprise clients Be part of a growing content team with creative freedom and real impact Competitive compensation and a learning-focused work environment

Role and Responsibilities: Pre-Sales Leadership Lead and oversee all technical pre-sales activities, including PoCs, presentations, and proposals, serving as the SME during client interactions to address their technical needs. Provide strategic guidance on project cost estimations, ensuring alignment between sales and technical teams. Client Engagement & Onsite Representation Act as the technical point of contact in onsite client meetings, addressing concerns, proposing solutions, and building strong relationships. Ensure all engagements are technically sound, well-planned, and aligned with business strategy. Leadership & Talent Development Mentor and lead a team of 6-8 technical interns, guiding them through structured learning paths to develop professional skills. Foster a culture of technical excellence and continuous learning to support career growth. Process Automation & Efficiency Drive automation of internal processes to boost efficiency and minimize manual tasks. Create and manage dashboards to improve operational visibility, aligning with DataCouch’s data-driven goals. Product Innovation & Development Lead the development of innovative technical products like Lab Solutions and Instructor Portals. Work with stakeholders to define requirements, prioritize features, and oversee the technical design and development process. Documentation & Knowledge Management Promote a documentation-first approach, ensuring all technical processes, solutions, and best practices are thoroughly recorded. Enhance the knowledge base to support both internal stakeholders and external clients. Global Thought Leadership & Branding Position DataCouch as a global tech authority by leading content creation, including case studies and blogs. Drive content on platforms like LinkedIn, Medium, and Quora to showcase innovations, ensuring a consistent and professional brand voice that highlights DataCouch’s technological leadership. Technical Recruitment & Interviews Lead the technical recruitment process, conducting interviews to find top-tier talent aligned with DataCouch’s goals and culture. Define hiring needs based on future growth and innovation objectives. Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields. 4-5 years of experience in a technical leadership role, with a proven track record in pre-sales, client engagement, and product development. Deep technical expertise in automation, product development, process efficiency, and knowledge of Microsoft Fabric. Strong leadership skills, with the ability to mentor, develop, and inspire technical teams. Excellent communication and presentation skills, able to convey complex technical ideas to both technical and non-technical audiences. Proven experience in writing and publishing technical content (blogs, case studies) and managing a company’s technical brand online. Strong problem-solving abilities and a strategic mindset to drive innovation and global tech authority.

Job Information Date Opened 06/30/2025 Job Type Full time Industry Education Work Experience 1-3 years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description Prospecting and Lead Generation: Identify and target potential B2B and B2C clients through various channels, including online research, networking, and industry events. - Client Relationship Building: Establish and maintain strong relationships with key decision-makers in prospective client organizations. Understand their training needs and challenges. - Product Knowledge: Develop a deep understanding of our enterprise training courses and effectively communicate their value proposition to potential clients. - Consultative Sales: Conduct needs assessments, understand client pain points, and propose customized training solutions that align with their business objectives. - Sales Presentations: Deliver compelling presentations and product demonstrations to showcase the benefits of our training courses. - Proposal Development: Prepare and submit detailed proposals, quotes, and contracts to potential clients. - Sales Cycles Management: Manage the entire sales process, from lead generation to closing deals, ensuring a smooth transition to our customer success team for implementation. - Sales Targets: Achieve and exceed monthly and quarterly sales targets to contribute to the company's growth by achieving daily calling numbers (min 80-100), emails (50-100), quality leads. - Market Research: Stay updated on industry trends, competitors, and market developments to identify new opportunities. Documentation and Reporting: Maintain accurate records of sales activities and provide regular reports on sales performance. - Lead complex sales cycles involving multiple decision-makers across geographies and business units. Provide strategic inputs on pricing, packaging, and partner-led GTM campaigns. Own regional or vertical-specific revenue goals (e.g., BFSI/EMEA). Guide junior team members and contribute to refining sales processes. Stay ahead of industry trends, emerging learning technologies, and evolving client needs in digital transformation, AI, and cloud enablement. Requirements Minimum of 2-3 years of successful B2B and B2C sales experience, preferably in the education or training industry. - Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively. - Adept at building and nurturing client relationships, with a consultative and solution-oriented approach. - Ability to work independently and manage time effectively in a remote work environment. - Proficiency in using CRM tools, online communication platforms, and Microsoft Office suite. Demonstrated track record of meeting and exceeding sales targets. - The capability to identify client needs and propose tailored solutions. - Willingness to travel for in-person client meetings. - A bachelor's degree in business, marketing, or a related field is preferred. - A positive, proactive, and resilient attitude towards challenges and opportunities. Must be a data driven professional with experience in CRM, Marketing and Sales related softwares etc. Must be able to understand Social media, SEO reports etc. Flexible to interact with clients in different timezones Benefits Health insurance Paid sick time Paid time off

Job Information Date Opened 06/30/2025 Job Type Full time Industry Education Work Experience 1-3 years City S.A.S.Nagar (Mohali) State/Province Punjab Country India Zip/Postal Code 160062 Job Description Prospecting and Lead Generation: Identify and target potential B2B and B2C clients through various channels, including online research, networking, and industry events. - Client Relationship Building: Establish and maintain strong relationships with key decision-makers in prospective client organizations. Understand their training needs and challenges. - Product Knowledge: Develop a deep understanding of our enterprise training courses and effectively communicate their value proposition to potential clients. - Consultative Sales: Conduct needs assessments, understand client pain points, and propose customized training solutions that align with their business objectives. - Sales Presentations: Deliver compelling presentations and product demonstrations to showcase the benefits of our training courses. - Proposal Development: Prepare and submit detailed proposals, quotes, and contracts to potential clients. - Sales Cycles Management: Manage the entire sales process, from lead generation to closing deals, ensuring a smooth transition to our customer success team for implementation. - Sales Targets: Achieve and exceed monthly and quarterly sales targets to contribute to the company's growth by achieving daily calling numbers (min 80-100), emails (50-100), quality leads. - Market Research: Stay updated on industry trends, competitors, and market developments to identify new opportunities. Documentation and Reporting: Maintain accurate records of sales activities and provide regular reports on sales performance. - Lead complex sales cycles involving multiple decision-makers across geographies and business units. Provide strategic inputs on pricing, packaging, and partner-led GTM campaigns. Own regional or vertical-specific revenue goals (e.g., BFSI/EMEA). Guide junior team members and contribute to refining sales processes. Stay ahead of industry trends, emerging learning technologies, and evolving client needs in digital transformation, AI, and cloud enablement. Requirements Minimum of 2-3 years of successful B2B and B2C sales experience, preferably in the education or training industry. - Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively. - Adept at building and nurturing client relationships, with a consultative and solution-oriented approach. - Ability to work independently and manage time effectively in a remote work environment. - Proficiency in using CRM tools, online communication platforms, and Microsoft Office suite. Demonstrated track record of meeting and exceeding sales targets. - The capability to identify client needs and propose tailored solutions. - Willingness to travel for in-person client meetings. - A bachelor's degree in business, marketing, or a related field is preferred. - A positive, proactive, and resilient attitude towards challenges and opportunities. Must be a data driven professional with experience in CRM, Marketing and Sales related softwares etc. Must be able to understand Social media, SEO reports etc. Flexible to interact with clients in different timezones Benefits Health insurance Paid sick time Paid time off

As a skilled professional with over 5 years of experience in technical operations, CRM management, or project coordination, you will play a pivotal role in overseeing CRM platforms like HubSpot, Salesforce, and ensuring their optimization for clean data, automation, reporting, and seamless user experience across teams. Your responsibilities will include collaborating with IT teams to integrate CRM systems with internal platforms and tools, identifying process gaps, and implementing workflow automation to enhance efficiency and reduce manual dependencies. You will be expected to build and maintain dashboards and reports for operations, sales, and training performance using Excel, HubSpot, Power BI, or Tableau. Acting as the technical liaison between internal teams and external vendors, you will ensure efficient system performance and support. Additionally, you will oversee scheduling, logistics, and delivery of tech training programs, ensuring alignment with business goals and quality standards. Your role will involve leading or supporting cross-functional initiatives aimed at enhancing operational infrastructure and processes, as well as serving as a technical point of contact for clients, resolving queries related to operations, system access, or integration. To excel in this position, you should hold a Bachelor's degree in Information Systems, Computer Science, Business, or a related field, and possess strong hands-on experience with CRM platforms such as HubSpot, Salesforce, or Zoho. Proficiency in Excel and familiarity with reporting tools like Power BI and Tableau are essential. A working knowledge of database management, data migration, APIs, and middleware tools is required, along with an understanding of HTML/CSS or JavaScript for CRM customization (preferred). Strong analytical and problem-solving skills, experience in leading operational improvement and automation projects, as well as excellent communication and cross-functional collaboration skills are key attributes for success in this role. Preferred attributes for this position include certification in Salesforce, HubSpot, or Project Management (PMP/Agile), prior experience in EdTech, IT consulting, or training delivery environments, and the ability to work independently while managing multiple technical initiatives concurrently. In return, you can look forward to working in an innovative environment that values collaboration, learning, and growth opportunities, along with competitive compensation, cutting-edge tech projects, comprehensive medical insurance coverage, and generous paid leave to maintain a healthy work-life balance.,