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MD India Health Insurance TPA Pvt Ltd
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CRM - Sr. Executive (Help desk)

CRM - Sr. Executive (Help desk)

MD India Health Insurance TPA Pvt Ltd

0 - 2 years

|

0 - 3 Lacs

Chennai

Posted:10 hours ago| Platform:

Apply

Skills Required

Insurance BPO Broker TPA Coordination Solving Queries Corporate Calls sales customer support Customer Relationship Client Servicing CRE Escalations Customer Care Healthcare Hospital grievance Client Client Relationship Customer Handling CRM Health Insurance Client Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Responsible for managing client servicing with key decision makers Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Manage account renewal, customer support escalation Good Communication Skills Good knowledge of MS Office Open to travel Interested share their CV on 7058096238

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MD India Health Insurance TPA Pvt Ltd

MD India Health Insurance TPA Pvt Ltd

www.mdindia.com

Health Insurance / TPA

Ahmedabad

201-500 Employees

45 Jobs

Key People

Vikram Mehta

Managing Director
Ruchi Sharma

Chief Operating Officer
Rajesh Gupta

Chief Financial Officer

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