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Customer Service Executive (Hindi+English)

1 - 6 years

3 - 4 Lacs

Panchkula

Posted:-1 days ago| Platform: Naukri logo

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Outbound PDF Gaming Customer Service Executive CRM

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Job Type

Full Time

Job Description

Customer Service Executive (Hindi+English) - Passion Gaming Customer Service Executive (Hindi+English) Responsibilities Should attain FCR while addressing customer queries in the blend of Voice, Chat and Email (Inbound & Outbound) Should maintain professional standards while assisting the customers and serve resolution based on the defined standard operating procedure Follow up to ensure that appropriate actions were taken on customers requests to achieve customer delight Education and Experience Required Should have an experience of minimum 1 years as a customer service executive Should have relevant experience on CRM tools Experience in the skill-based gaming industry is a plus Extremely good oral communications skills in English & Hindi Commitment towards serving the resolution on customer issues Good interpersonal and writing skills in English & Hindi Ability to learn and develop as per the industry dynamics Apply for this position Allowed Type(s): .pdf, .doc, .docx, .rtf We respect your Privacy. By using this form you agree with the storage and handling of your data by Passion Gaming. *

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