Customer Representative

Job Description

Stefanini Inc. (Stefanini) is a global technology company providing a full-service of onshore, nearshore, and offshore services; systems integration/development and consulting; and strategic staffing services to Fortune 1,000 enterprises worldwide. Stefanini is a leader in Workplace Services, Infrastructure Outsourcing, Application Services, and BPO. We work with our Customers to digitally transform their business for todays dynamic environment. Today, Stefaninis global presence spans across four (4) continents, 41 countries with 70 offices and more than 38,000 employees speaking 44 languages. Responsibilities Entering accurate sales orders in ERP based on Customers Purchase order and requirements. Meet daily sales order entry targets defined for the customer service representatives. Ensure Order maintenance and timely amendments in QAD and also appropriate validation of EDI orders, error resolutions from order entry to order Invoicing. Perform translation of Italian language to English when customers communication is in Italy language for their requests. Experience -3-6 Years Essential Skills Excellent verbal and written communication skills in English. Methodic and structured organization skills. Self-motivated and able to prioritize and organize a busy workload. Proficient with MS Excel and ERP systems (Preferred QAD). Able to work well on own initiative or as part of a team with different cultural and national backgrounds. Confident in dealing with individuals at all levels internally. Job Requirements Details Responsibilities Entering accurate sales orders in ERP based on Customers Purchase order and requirements. Meet daily sales order entry targets defined for the customer service representatives. Ensure Order maintenance and timely amendments in QAD and also appropriate validation of EDI orders, error resolutions from order entry to order Invoicing. Perform translation of Italian language to English when customers communication is in Italy language for their requests. Experience -3-6 Years Essential Skills Excellent verbal and written communication skills in English. Methodic and structured organization skills. Self-motivated and able to prioritize and organize a busy workload. Proficient with MS Excel and ERP systems (Preferred QAD). Able to work well on own initiative or as part of a team with different cultural and national backgrounds. Confident in dealing with individuals at all levels internally. #LI-ONSITE#LI-CS1 Pay Range $ 2100000.00 - $ 2400000.00