1423 Outsourcing Jobs

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5.0 - 7.0 years

12 - 17 Lacs

kochi

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Collaborating with BMC leaders and other stakeholders to tailor marketing initiatives that align with the regions strategic priorities. Overseeing marketing program operations from inception through to execution, creating audience-focused content across various channels. Partnering with brand, digital, and communication teams to ensure cohesive integration of marketing efforts that resonate with target audiences. Working with Global Delivery Services and outsourcing resources to ensure efficient implementation of programs. Applying industry best practices to enhance market impact, alongside regular performance reporting and improvement through data analytics. Traveling within the region is a...

Posted 17 hours ago

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0.0 - 5.0 years

2 Lacs

bengaluru

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Freshers to 5yrs of experience with Customer Support * Experience in an International Voice Process. The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can be considered as freshers. Provide customer support and resolve customer queries via call. Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to re...

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2.0 - 5.0 years

4 - 7 Lacs

gurugram

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Quality Assurance (QA) Analyst is responsible for assessing the quality of the performance of our associates who deals with our existing and potential customer. The QA Analyst will monitor inbound/outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. The QA Analyst will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed to enhance the overall customer s experience. What Youll Do: Coordinate the activities of any applicable departments to ensure that all qual...

Posted 18 hours ago

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2.0 - 5.0 years

4 - 7 Lacs

gurugram

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Quality Assurance (QA) Analyst is responsible for assessing the quality of the performance of our associates who deals with our existing and potential customer. The QA Analyst will monitor inbound/outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. The QA Analyst will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed to enhance the overall customer s experience. What Youll Do: Coordinate the activities of any applicable departments to ensure that all qual...

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2.0 - 7.0 years

4 - 9 Lacs

gurugram

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What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follo...

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2.0 - 6.0 years

4 - 8 Lacs

hyderabad

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ADP is hiring a Client Support Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning Are you looking for an inclusive environment with a culture of collaboration and belonging If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADPs front-line for solving clients challenges including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You may provide support using any com...

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5.0 - 8.0 years

7 - 10 Lacs

gurugram

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Elevate is seeking a highly skilled Patent Drafting Lead to join us as Senior Manager to join our Engineering team, with strong expertise in preparing and reviewing patent applications, particularly for US and European (EP) jurisdictions. The role involves managing in-house patent drafting projects, guiding engineering drafters, and collaborating closely with attorneys and clients to ensure high-quality, enforceable patent applications. Specially, the Senior Manager will Draft and review patent applications for US and EP filings across engineering and technology domains. Collaborate with inventors, R&D teams, and clients to capture technical disclosures accurately and strategically. Ensure c...

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18.0 - 20.0 years

50 - 60 Lacs

mumbai

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Company description Publicis Groupe is a global leader in communication, founded in 1926. Positioned at every step of the value chain, from consulting to execution, Publicis Groupe combines marketing transformation with digital business transformation. Publicis Groupe is a privileged partner in its clients transformation to enhance personalization at scale. The Groupe relies on several areas of expertise concentrated within four primary activities: Communication, Media, Data and Technology. Through a unified and fluid organization, our clients enjoy facilitated access to its expertise in every market. We have more than 200 capabilities globally including creative, media, digital, tech, data,...

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1.0 - 3.0 years

1 - 2 Lacs

pune

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Position : Placement Executive Location: FC Road Job Type: Full-time Job Summary The Placement Executive is responsible for managing and facilitating the placement process for candidates, ensuring successful employment with partner companies and clients. This role requires strong skills in recruitment coordination, relationship management, and candidate counselings. The Placement Executive will act as a bridge between employers and job seekers, preparing candidates for the job market and ensuring smooth and effective placements. Key Responsibilities 1. Candidate Placement C oordinate and facilitate the placement of students or candidates in suitable job roles based on their skills, qualifica...

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2.0 - 5.0 years

4 Lacs

bengaluru

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About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team We are looking for a dynamic Business Development Executive to drive staffing partnerships with software companies. If you are passionate about building relationships a...

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5.0 - 15.0 years

7 - 17 Lacs

pune

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To oversee all project engineering activities with a yearly volume of 45 M$ revenue of HPS LSS INDIA business unit Managing team of 40 members comprising of system engineers, Advanced system engineers and System engineering supervisors Develop new engineering partners for outsourcing engineering / site commissioning partners. Planning CEP- certification targets and tracking to meet them month on month basis. Competency management of entire engineering team identifying key areas of skill set enhancement and arranging required trainings. hiring right talent from market, skill set enhancement of existing work force aligning to BTI/HCI/ Cyber solutions Drive standard and best practices in system...

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3.0 - 7.0 years

11 - 15 Lacs

hyderabad

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We are looking for Accounting and Finance Professionals to our in-outsourcing projects for global clients Need staff with RTR, PTP, OTC and Investment Banking, Financial Reporting, Fund Accounting & Investment Banking Reconciliations exposure

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4.0 - 9.0 years

10 - 11 Lacs

gurugram

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Strong understanding of privacy regulations such as GDPR, CCPA, Draft India Data Protection Bill and privacy frameworks Must have implemented and/or supported Data Protection technologies Should have experience in at least 3 end to end privacy assessment & implementation projects (GDPR, PDP, other country specific regulations) Interview client stakeholders and develop project artifacts such as Privacy Impact analysis, data flow diagrams & identify gaps Experience in performing Privacy impact assessments, data discovery, data classification and developing data flow maps Experience in implementation and use of privacy enhancing technologies and design of data privacy framework Experience with ...

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1.0 - 6.0 years

7 - 10 Lacs

ahmedabad

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Experience in Internal Audit/ Process Audit concepts & methodology Processes, Subprocesses, and Activities as well as their relationship Sarbanes Oxley Act (SOX) Internal control concepts (e.g., Preventive Controls; Detective Controls; Antifraud Controls; etc.) Mandatory skill sets Experience in Internal Audit with sector experience Retail/FMCG/Manufacturing Any Sector NON FS only Preferred skill sets Internal Audit, IFC Years of experience required 1+ years Education qualification CA/MBA/Bcom Any Graduate

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6.0 - 12.0 years

50 - 55 Lacs

bengaluru

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Lead drafting, review, and negotiation of complex client and subcontractor contracts, including MSAs, SOWs, change orders, NDAs and service-galore schedules. Provide legal support on data privacy matters arising in client contracts, including review of data protection terms, DPAs, cross-border data transfer mechanisms and alignment with global standards (GDPR, DPDP Act, etc.). Structure and negotiate reselling, alliance and collaboration agreements with various entities, ensuring alignment between contractual terms, commercial intent and the end-use business model. Contribute to deal structuring by aligning contractual terms with the commercial construct, pricing, delivery and risk framework...

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4.0 - 9.0 years

22 - 30 Lacs

hyderabad

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Manage regional deployment of global HR policies, ensuring consistency with local regulatory requirements. Partner with HR CoEs and Legal to conduct impact assessments and oversee localization of policies where required. Partner with Quality, Legal, Compliance and third-party providers to manage HR-related audits, inspections, and statutory reporting. Provide the regional/country leadership team/HRBPs with data and insight into compliance trends, risk exposure, and upcoming legislative changes. Act as a trusted advisor to HRBPs, CoEs and regional/country leadership (TBC), to help align people initiatives with regional business goals. Advise on strategic workforce planning, organizational des...

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0.0 - 1.0 years

0 Lacs

jaipur

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Identify potential clients through online platforms like LinkedIn and Naukri Connect with prospects via emails, messages, and phone calls Maintain and organize a sales pipeline of potential leads Assist with client communication and meeting scheduling Support the team in preparing proposals and sales strategies Keep CRM records updated and accurate Conduct market and competitor research Qualifications: Currently pursuing or recently completed a degree in Business, Marketing, IT, or a related field Interest in sales and the IT industry Good written and verbal communication skills Proficient in MS Office (Word, Excel, PowerPoint)

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2.0 - 6.0 years

9 - 13 Lacs

noida

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Test Engineer should be self-driven and have the ability to work in fast-paced environment. Ideal candidate should hold very strong experience in designing and executing complex test cases for frontend and/or backend components based on requirements from product management and engineering teams. You should have experience on Scrum/Kanban and a demonstrated ability to contribute as a quality engineer in an agile development environment. The candidate will be responsible for creation, implementation and execution of manual and automated tests. A successful QA Engineer will be required to work closely with Developers, QA Analyst and Architects in an Agile Scrum development environment, embedded...

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0.0 - 4.0 years

12 - 13 Lacs

mumbai

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The objective of our advisory risk services is to provide clients with a candid and reliable overview of their risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contract. You will be responsible for executing client related engagements in the areas of governance, risk & compliance (GRC), internal audits, process reviews, standard operating procedures, enterprise risk management, revenue assurance. Your key responsibilities Execution on client engagement Ensure quality delivery as per client requirements. Review of working papers and client folders. Suggest ideas on improving engag...

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1.0 - 6.0 years

6 - 10 Lacs

hyderabad

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For risk and compliance teams, tracking derivative exposures, liquidity thresholds, and counterparty risks across multiple jurisdictions can be a significant challenge. Global frameworks like UCITS, AIFMD, and SEC requirements each demand precise and complex calculations, ongoing monitoring, and detailed audit trails. A robust solution is required to be able to support new asset classes and strategies. The Solution: Integrated, Automated Risk Monitoring Our platform gives investment firms ongoing visibility over exposures, thresholds, and regulatory requirements in one platform. From liquidity stress tests to VaR analysis, it automates monitoring, reporting, and governance workflows to keep ...

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2.0 - 7.0 years

4 - 8 Lacs

gurugram

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Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. What Youll Do: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and ...

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4.0 - 6.0 years

6 - 10 Lacs

jaipur

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4 to 6 years of strong hands-on development and configuration experience on the ServiceNow platform. Expertise in at least one key suite/module: ITSM, ITOM, CMDB, Discovery, GRC, SecOps, HRSD, etc. Proficiency in ServiceNow scripting (JavaScript, Glide API) and UI customization. Experience with ServiceNow integrations and third-party tool connectivity (REST/SOAP). Excellent verbal and written communication skills; client-facing experience is mandatory. Strong understanding of Agile/Scrum methodology. ServiceNow certifications (CSA, CIS, CAD, etc.) are preferred. Passion for continuous learning and openness to cross-skill across modules. Willingness to undergo our 45-day intensive cross-modul...

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1.0 - 2.0 years

0 Lacs

jaipur

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We are looking for a proactive and detail-oriented Talent Operations Intern Vendor Client Solutions to support our vendor management and procurement processes. This intern will play a key role in onboarding new vendors, maintaining vendor records, and ensuring compliance with internal and external requirements. Job Title: Talent Operations Intern Vendor Client Solutions Location: Jaipur Onsite Duration: 3 Months Department: HR Number of Openings: 2 Key Responsibilities: Assist in the onboarding process for new vendors and subcontractors. Enter and update vendor information in internal databases and systems. Coordinate with internal teams (legal, finance, delivery) to ensure smooth Onboarding...

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2.0 - 8.0 years

4 - 10 Lacs

hyderabad

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One platform for all your global regulatory reporting needs. The Challenge: Complex, Burdensome Reporting Requirements For compliance teams, asset managers, and depositaries, regulatory reporting is more demanding than ever. Evolving rules across jurisdictions, tight deadlines, and increasing scrutiny leave little margin for error. Manual processes, fragmented data sources, and spreadsheets make it difficult to meet obligations efficiently, while raising the risk of costly fines, reputational damage, and operational bottlenecks. The Solution: Automated, End-to-End Regulatory Reporting Software Funds-Axis regulatory reporting software transforms how your firm addresses global reporting challe...

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3.0 - 6.0 years

5 - 8 Lacs

jaipur

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Perform service management, operations, and systems administrations responsibilities on the ServiceNow platform. Plan and execute system upgrades Address Incident, Problems on the platform. Ensure availability resiliency of the platform and MID servers in particular. Key Responsibilities: Experienced in User Administration, User Interface Level Integration MID Server Integration Knowledge of Import Sets for data loading from external file or database to the service-now.com Continuously monitor application performance and vendor recommended patches upgrades. Partner with the business on exploring new opportunities to automate the operations processes. Experience on ITIL Process consulting and...

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Exploring Outsourcing Jobs in India

Outsourcing has become a prominent industry in India, with many companies leveraging the country's skilled workforce and cost-effective solutions. Job seekers looking to enter the outsourcing market in India have a wide range of opportunities to explore. In this article, we will delve into the outsourcing job market in India, top hiring locations, salary ranges, career paths, related skills, and common interview questions.

Top Hiring Locations in India

  1. Bangalore - Known as the Silicon Valley of India, Bangalore is a hub for outsourcing companies in various industries.
  2. Mumbai - The financial capital of India, Mumbai offers numerous opportunities in outsourcing, particularly in finance and technology sectors.
  3. Pune - With a growing IT sector, Pune is a thriving location for outsourcing roles, especially in software development.
  4. Hyderabad - Hyderabad has emerged as a major outsourcing destination, particularly for tech and pharmaceutical companies.
  5. Chennai - Chennai is a popular location for outsourcing roles in IT, healthcare, and manufacturing sectors.

Average Salary Range

The salary range for outsourcing professionals in India varies based on experience and skill level. Entry-level positions may start from ₹3-6 lakhs per annum, while experienced professionals can earn upwards of ₹15-25 lakhs per annum.

Career Path

A typical career path in outsourcing may include roles such as Junior Analyst, Senior Analyst, Team Lead, Project Manager, and eventually moving into higher leadership positions such as Director or Vice President.

Related Skills

In addition to outsourcing expertise, professionals in this field may benefit from skills such as project management, data analysis, communication, problem-solving, and technical proficiency in relevant tools and software.

Interview Questions

  • What do you understand by outsourcing and why do companies opt for outsourcing? (basic)
  • Can you explain the difference between onshore and offshore outsourcing? (basic)
  • How do you ensure quality control in an outsourced project? (medium)
  • What are the key challenges you have faced while managing outsourced teams? (medium)
  • How do you handle conflicts or disagreements with the outsourcing vendor? (medium)
  • Can you provide an example of a successful outsourcing project you have managed in the past? (advanced)
  • How do you evaluate the performance of an outsourced team? (medium)
  • What steps would you take to mitigate risks in an outsourced project? (advanced)
  • How do you ensure data security and confidentiality when working with outsourcing partners? (medium)
  • What metrics do you use to measure the success of an outsourcing project? (medium)
  • How do you ensure effective communication with an outsourced team located in a different time zone? (medium)
  • Can you discuss a time when an outsourced project did not go as planned and how you handled it? (advanced)
  • What strategies do you use to build strong relationships with outsourcing vendors? (medium)
  • How do you prioritize tasks and allocate resources in an outsourced project? (medium)
  • Can you explain the impact of cultural differences on outsourcing relationships? (medium)
  • How do you stay updated with industry trends and best practices in outsourcing? (basic)
  • What legal considerations should be taken into account when outsourcing work to a third-party vendor? (advanced)
  • How do you ensure compliance with regulatory requirements in outsourced projects? (medium)
  • Can you discuss a time when you had to negotiate terms and pricing with an outsourcing vendor? (medium)
  • How do you handle performance issues or underperformance from an outsourced team member? (medium)
  • What role do technology and automation play in improving outsourcing processes? (medium)
  • How do you handle changes in project scope or requirements in an outsourced project? (medium)
  • Can you discuss the importance of establishing Service Level Agreements (SLAs) in outsourcing contracts? (medium)
  • How do you measure the ROI of outsourcing initiatives within an organization? (medium)

Closing Remark

As you explore opportunities in the outsourcing job market in India, remember to showcase your expertise, adaptability, and problem-solving skills during the interview process. With thorough preparation and confidence, you can position yourself as a valuable asset in this dynamic industry. Good luck!

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