Job
Description
Details: Job Description Stefanini Group is a multinational company with a global presence in 41 countries and 44 languages, specializing in technological solutions We believe in digital innovation and agility to transform businesses for a better future Our diverse portfolio includes consulting, marketing, mobility, AI services, service desk, field service, and outsourcing solutions, The candidate will Configure/Customize the ServiceNow system, including creating workflows, build service requests from customer requirements, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to create script to automate rote tasks being done in ServiceNow, perform integrations and process automation using ServiceNow Orchestration, gather specifications from the IT department and deliver a product/release that meets the needs presented, Create requirements definitions and technical specifications documentation plus load, manipulate and maintain data between Service-now and other systems, The candidate will work with IT managers to generate views and reports as needed, analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap, be competent with ITIL/ITSM processes, perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application, plus detailed knowledge in CSS and other web technologies, java scripting, Job Requirements Details: Development Skills ServiceNow Administration Data Sources and Import Sets MID Server Scheduled Jobs CMDB CIs, Relationships and References Class Model IT Classes Class Model TNI Classes Circuit Modeling IRE Identification IRE Reconciliation Sys_object_source IntegrationHub ETL Create transform operations Create scripted operations Map from flat import data Map from nested import data Conditional Mapping Map relationships Run Test, Inspect and Rollback JavaScript scripting in ServiceNow ATF Tests Performance Analysis Debugging Identifying Compression and Duplicates TNI Common Requirements Circuit Normalization App Service Mapping TRF Lookups Bandwidth Lookups AT&T Software Development Practices Service Mapping Event Management CSDM
