8679 Itsm Jobs

BMC Software Value and Solution Engineering (VSE) professionals are highly consultative, technical and business experts that deliver the clear vision and strategies required to help customers achieve their de-sired business outcomes and value. The VSE team partners closely with Sales and customers to capture requirements and articulate how BMCs unique and differentiated capabilities can best serve customer needs. This is a highly visible team working with our most successful sales teams to support the most pres-tigious companies around the world. Join us as a Solution Engineer on our Digital Service Operations Management Presales team! As a Solution Engineer in the CoE, you will be at the fo...

Oversees (IT) infrastructure, ensuring the smooth and efficient operation of systems, networks, and applications This role involves managing IT staff, implementing and maintaining technology, and aligning IT strategies with business objectives

Location - Remote ServiceNow Developer hr@gfmnow.in Expertise in ITSM + any two modules ( ITOM/HRSD/CSM/SPM/FSM/UI BUilder/AppEngine ) Experience in ServiceNow Integrations (REST, SOAP, APIs) Must hold ServiceNow Certification Flow Designer,Scripting Health insurance Provident fund Annual bonus

Location: Pan India Job Description: In collaboration with Service Integration and Management consultants, you will assist clients in the implementation of Service Management practices based on Capgemini and industry standards. Is responsible for leveraging IT Service Management and other IT Practices to optimize, transform, and ensure IT Organizations are compliant, efficient, and effective using the ServiceNow platform. Assists ServiceNow System Administrators, SI Process Consultants and Business Analysts with incident resolution, as needed Co-Designs and develops new ServiceNow applications and services Assists ServiceNow Business Analyst in estimating release level of effort Provides men...

We are hiring for ServiceNow developer exp - 5 to 9 yrs location - PAN India job type - hybrid skills - ServiceNow , HRSD , ITOM, CSM , Integration ,scripting, snow, implementation, ITAM

Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software ...

The OpsRamp SME is responsible for providing expert-level support, configuration, and strategic guidance for the OpsRamp IT operations management platform. This role involves deep technical knowledge of OpsRamps capabilities, including monitoring, automation, service mapping, and integrations, to ensure optimal performance and alignment with business goals. Serve as the primary expert on OpsRamp platform capabilities, architecture, and best practices. Design and implement monitoring solutions using OpsRamp for infrastructure, applications, and cloud environments. Configure and manage alerting, dashboards, and automation workflows. Integrate OpsRamp with ITSM tools (e.g., ServiceNow, BMC Reme...

Role: Senior Program Manager (L5) Workday Time Implementation & Non-HCM Apps Responsible for leading & managing a team Workday Time & application development teams within T4P India The team portfolios include: Workday Implementation & management of Time & Absence management Software Engineering: Development & maintenance of software products facilitating HR process. 1. Communication and Stakeholder Interaction The role requires constant, frequent, and occasional communication with internal and external stakeholders, including managers, employees, team members, corporate functions (Finance, HR, Facilities), MBRDI suppliers, and candidates. Communication aims to ensure alignment with business ...

The Senior OpsRamp practitioner who is responsible for designing, implementing, and maintaining enterprise-grade tools that support IT operations, development, and business processes. This role involves strategic planning, architecture design, integration, and governance of tools across the organization. Key Responsibilities Define and maintain the enterprise tool architecture roadmap. Evaluate, select, and implement tools for ITSM, DevOps, monitoring, automation, and analytics. Lead tool integration efforts across platforms (e.g., CheckMK, OpsRamp, Dynatrace, Splunk). Collaborate with stakeholders to understand business needs and translate them into tool capabilities. Ensure tools align wit...

Role: Senior Program Manager (L5) HR Data, Planning & Reporting (Responsible for leading & managing a team of Data professionals for HR Data, Planning & Reporting function within T4P India) The team portfolios include: HR Data Factory products HR Planning & Reporting products 1. Communication and Stakeholder Interaction The role requires constant, frequent, and occasional communication with internal and external stakeholders, including managers, employees, team members, corporate functions (Finance, HR, Facilities), MBRDI suppliers, and candidates. Communication aims to ensure alignment with business strategies, project updates, and stakeholder satisfaction. 2. Key Responsibilities and Task ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :F5 Expert - The L2 Security Engineer needs to have specialization in firewall management and load balancer administration. Candida...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :LAN, Wi-Fi, IPAM, DHCP EXPERT - The Level 2 Network Support Engineer needs to have specialization in LAN, Wi-Fi, IPAM, DHCP, and Cisco...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Zscaler Digital Transformation Admin – Level 2 will have hands-on expertise in managing and administering Zscaler Internet Acc...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Fortinet FortiGate - The Engineer will have hands-on experience in network security, particularly Fortinet security appliances, an...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Zscaler Digital Transformation Admin – Level 2 will have hands-on expertise in managing and administering Zscaler Internet Acc...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :FW Forti, Palo Expert - The L2 Security Engineer needs to have specialization in firewall management and load balancer administra...

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Infrastructure Planning, AWS Administration, Cloud Data Migration, Microsoft Azure Infrastructure Architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a highly skilled Infrastructure Engineer with strong technical expertise in Datacenter Infrastructure and Cloud (IaaS/PaaS/SaaS), primarily on Microsoft Azure & AWS. The candidate will play a critical...

ResponsibilitiesProcess and Continuous ImprovementDrive the strategy for R1 RCMs IT Asset Management (Hardware and Software) practiceCreate partnerships with IT Platform Owners, End user support, ITSM, Sourcing and other relevant areas within/outside of IT Ensure quality control through the lifecycle of IT assets by developing and implementing appropriate procedures to track and manage the IT Assets Safeguard a detailed inventory of hardware and software assets and apply the information gathered to enable immediate corrective action on vulnerabilities, strengthen policy/governance, support audits, understand the software spend and manage end of life/end of services risk avoidance Maintain th...

About the Job The Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the support they require. The role is a combination of general management, service operations, and special projects. The Service Desk Manager will wear many hats - in addition to managing a potentially large team of support agents, they will also monitor operations to make sure issues and service requests are addressed on time, and ensure the staff are meeting and exceeding expectations in regards to performance, defined metrics/benchmarks, and ensure that standards and pro...

Only 7+ years of experience candidates contact this number : 9491667721 will screen your profile and schedule the interview Virtual mode WFO(5 Days) No hybrid and Remote option Note: Please don't call below 5+ years experience candidates Skill Required : Digital : ServiceNow_IT Service Management~Digital : ServiceNow_Customer Service Management Experience: 6 to 10 years Job Description: Release Mangement: Technical Implementation: implementation, configuration, and deployment of the ServiceNow DPR module, ensuring alignment with enterprise release management processes and ITIL standards. Workflow Development: Design, configure, and customize DPR workflows, release templates, and release poli...

As a Systems Engineer Digital Collaboration, you will be responsible for the administration, support, and optimization of Microsoft 365 services, email security gateways, migration tools, and IT service management platforms The role ensures seamless collaboration, secure communication, and efficient service delivery across the organization s digital ecosystem Key Roles and Responsibilities: Administer and manage all Microsoft 365 tenant services, including Exchange Online, Teams, SharePoint, OneDrive, Power Platform, and security/compliance center Monitor service health, capacity, performance, and incidents through the Microsoft 365 Admin Center and Service Health Dashboard Implement identit...

Excellent knowledge and experience in ITSM, Service portal, integration, API, reporting Excellent knowledge and experience in ServiceNow Portal, Javascript, Angular JS, HTML/CSS, etc Proven ability to gather business requirements and translate them into functional and technical solutions Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish tasks Proven ability to maintain focus and work effectively with multiple demands Excellent analytical and time management skills Excellent communication skills both verbal and written in English Strong stakeholder relationship building skills Certifications: CAD/ CSA, Relevant certification...

Key Skills: ServiceNow, Integration, itsm Roles and Responsibilities: Collaborate with business partners to gather and interpret requirements for ServiceNow-based solutions. Design, develop, and implement solutions using ServiceNow best practices. Create and maintain solution architecture, technical design documents, and process workflows. Develop using Script Includes, Business Rules, UI Policies, Client Scripts, and Flow Designer. Build ServiceNow portals leveraging AngularJS and integrate external systems via SOAP and REST APIs. Work on modules such as HRSD, ITSM, and Employee Center. Ensure code quality, performance, and scalability through testing and optimization. Participate in Agile ...

Primary Duties & Responsibilities Provide highly effective and quality incident response and technology services for the Service Management solution. Collaborate with other Information Technology and Service Delivery technology leaders to effectively design, implement and support ITSM enhancements. Develop and maintain strong working knowledge of the Freshservice Service Management cloud solution. Continuously assess new feature releases for impact to current processes and opportunity for improvements. Manage and support the data accuracy and completeness of the Service Management user data; adhere to and promote data compliance and best practices. Effectively managing and supporting the ITS...

Job Description: Should have 5 7 years of relevant experience i. e. , ServiceNow experience with HRSD Module Should be familiar with IT Service Management processes. Should be well versed with technical aspects of ServiceNow like UI Scripts, client scripts, UI Policies , Server scripts , Business Rules , Script includes , Widgets etc . Strong experience in ServiceNow Development with ServiceNow Modules like HRSD Expertise in HR domain Develop custom integration components (SSO, CMDB, SAS connectors etc. ) and integrate legacy systems with ServiceNow using mid-server, web services, chatops, email and other relevant technologies. Ability to apply business concepts into a technical solution Dev...