1062 Servicenow Development Jobs

Total exp: 5 to 7 years Relevant exp: 4+ years of exp in Service Now Development (Service now developer) Java script is must Expertise in the ServiceNow platform, including security implementation and building scripted REST APIs, HTML/CSS, AJAX, JSON, AngularJS is must Good analytical and troubleshooting skills is must Virtual Agent, Predictive Intelligence, Playbook good to have

ServiceNow developer Experience- 3-15 years Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNoaw-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow

ServiceNow developer Experience- 3-15 years Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNoaw-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow

ServiceNow developer Experience- 3-15 years Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNoaw-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow

To support our extraordinary teams who build great products and contribute to our growth, were looking to add a ServiceNow Associate Developer - IT in Chennai. What a typical day looks like: The ideal candidate should be well-versed in ITSM principles and configuration management. Responsible for designing and developing ITSM-related configurations and customizations. Engage with various stakeholders to gather requirements and information effectively. Able to work independently and contribute productively as part of a project team. Oversee the technical specification and implementation of ServiceNow integrations. Provide expertise on technical questions related to ServiceNow development. Develop, implement, and conduct component integration testing of technical solutions. Understand the business needs, standardize processes, and incorporate them into the design. Demonstrate a broad perspective and approach to ensure project success. Display an advanced understanding of ServiceNow. Experience we’re looking to add to our team: 4 – 7 years of experience as a ServiceNow Developer. Proven track record in ITSM technologies with self-motivation and the ability to work in a dynamic environment. Strong communication, presentation, and writing skills. Excellent troubleshooting capabilities and consultative influence with stakeholders. Experience in implementing ITSM modules such as Incident Management, Problem Management, Change Management, and Knowledge Management. Proficient in server-side scripting, integrations, and workflows, with experience in flow designers. Preferred Technical Skills: Proficiency in scripting languages like JavaScript. Basic understanding of ITSM, ITIL, or CMDB. Hands-on experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs. Experience with ServiceNow client/server-side JavaScript and APIs. Knowledge of AJAX, SOAP, REST, and SSO-SAML setups. Customizing UI Pages, UI Macros, and CMS using HTML, CSS, Jelly. Proficiency in making DOM and HTML changes for UI customization.

Preferred candidate profile Immediate to 15Days of notice period or serving notice period Exp: 7+years Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Kolkata, Delhi Role & responsibilities Description: Responsibilities *Portal development: Design, develop, and maintain custom Service Portals and Employee Centers on the ServiceNow platform, creating a seamless and user-friendly experience. *Front-end development: Build and configure custom widgets, pages, and components using modern web technologies, including HTML, CSS, Bootstrap, and JavaScript frameworks like AngularJS. *User experience: Translate business requirements and UI/UX designs into functional and engaging portal features that are responsive and accessible on various devices. *Service Catalog development: Implement and enhance the Service Catalog by building request forms, dynamic catalog items, and workflows within the Service Portal. *Scripting: Write, test, and debug both client-side and server-side scripts to enhance portal functionality and automate processes, including Business Rules, Script Includes, and UI Policies. *Testing and QA: Conduct thorough testing of portal components and new features, including writing Automated Test Framework (ATF) tests to ensure quality and prevent regression. *Collaboration: Work closely with business stakeholders, solution architects, and other developers to gather requirements, provide technical solutions, and adhere to Agile development methodologies. *Documentation: Create and maintain technical documentation for all portal development and configuration. *Required skills and qualifications *Experience: 3 to 5 years of hands-on experience in ServiceNow development, with a strong focus on Service Portal, Employee Center, or Agent Workspace. *Technical skills: *Proficiency in web development technologies, including HTML, CSS, JavaScript, and Bootstrap. *Strong experience with the ServiceNow platform, including the Service Portal framework, widgets, and UI pages. *Experience with JavaScript frameworks, such as AngularJS. Experience with ServiceNow server-side and client-side scripting (Glide API, Business Rules, Client Scripts). *Solid knowledge of REST/SOAP API integrations.

Expected start date tentative Immediate Mandatory Skill - Service now and Tablue. Key Responsibilities: Develop, maintain, and enhance standard and custom reports within ServiceNow, including Performance Analytics and dashboards. Build SQL queries and scripts to extract, manipulate, and analyze data from multiple sources, including ServiceNow and external systems. Design and publish Tableau dashboards that visualize trends, KPIs, and operational performance for stakeholders at various levels. Work with stakeholders to gather reporting requirements and align deliverables with business objectives. Ensure data quality, accuracy, and consistency in all reporting artifacts. Monitor performance of dashboards and reports, making necessary improvements to ensure optimal performance. Support regular audits, compliance tracking, and executive reporting activities. Collaborate with developers, process owners, and business analysts to align reporting strategy with process enhancements. Required Skills & Qualifications: 2+ years of experience in ServiceNow reporting (including Report Designer, Performance Analytics, Dashboards). Proficiency in SQL for querying, transforming, and analyzing data. Hands-on experience with Tableau for creating visually compelling dashboards and reports. Understanding of ITSM processes and ServiceNow data architecture. Strong analytical, troubleshooting, and problem-solving abilities. Excellent written and verbal communication skills, with the ability to clearly explain data insights to non-technical stakeholders. Ability to work both independently and collaboratively in a fast-paced environment. Mandatory Skills: ServiceNow DevOps Deployment. Experience: 3-5 Years.

Resolve Tech Solutions is looking for ServiceNOW Consultant to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Job Summary: We are seeking a highly skilled Senior ServiceNow Developer to join our team. The ideal candidate will have extensive experience designing, developing, and implementing ServiceNow solutions to optimize IT Service Management (ITSM), IT Operations Management (ITOM), and other business workflows. This role involves collaborating with cross-functional teams to understand business needs and deliver scalable, efficient ServiceNow solutions while adhering to best practices. Key Responsibilities: Design, develop, and implement ServiceNow modules, including ITSM, ITOM, HRSD, CSM, and other platform functionalities. Collaborate with business analysts, stakeholders, and process owners to gather and analyze requirements. Customize and configure ServiceNow applications, including workflows, UI policies, client scripts, and business rules. Integrate ServiceNow with third-party tools and platforms using APIs, web services, and other technologies. Perform advanced scripting of Business Rules, Script Includes, UI Actions, UI Pages, Client Scripts, and Glide Record Queries. Develop and manage ServiceNow system integrations using MID Servers, REST/SOAP, and other protocols. Ensure data integrity, platform security, and compliance by implementing robust access control lists (ACLs). Perform upgrades, patching, and troubleshooting to ensure the stability and performance of the platform. Create and maintain detailed technical documentation for implemented solutions. Mentor junior developers and provide guidance to the development team on best practices and technical solutions. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of experience as a ServiceNow Developer, including hands-on experience with ITSM, ITOM, or custom modules. Proficiency in JavaScript, HTML/CSS, AngularJS, and other front-end technologies. Strong understanding of ServiceNows data model, table structure, and platform architecture. Experience with ServiceNow platform upgrades and migrations. Knowledge of ServiceNow development best practices, including code review, version control, and testing. Expertise in ServiceNow integrations with external systems (e.g., LDAP, SCCM, Azure, and AWS). ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist). Preferred Qualifications: Experience in implementing ServiceNow HRSD, CSM, or SecOps modules. Knowledge of Agile and DevOps methodologies. Familiarity with ITIL processes and frameworks. Experience with Performance Analytics, Virtual Agent, or Mobile Studio. Strong problem-solving skills and attention to detail. Soft Skills: Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Strong analytical and critical thinking abilities. Self-motivated and proactive in delivering high-quality results.

Job Title: ServiceNow Architect Department: IT / Enterprise Applications Reports To: IT Director / Head of Digital Transformation Location: Hyderabad, India Role Summary The ServiceNow Architect is responsible for designing, developing, and leading scalable and secure ServiceNow solutions that align with business goals. The role involves application development, system integration, automation, and mentoring development teams while ensuring the platform's performance, reliability, and compliance. Key Responsibilities Architecture & Design Design scalable and high-performance ServiceNow solutions tailored to business needs and growth. Application Development Develop and customize applications, workflows, modules, and user interfaces on the ServiceNow platform. Process Automation Analyze existing business processes and implement automation to improve efficiency and reduce manual effort. Systems Integration Manage integrations with both cloud-based and on-premise legacy systems using SOAP/REST APIs. Quality Assurance Ensure high-quality solution delivery through rigorous testing, performance tuning, and documentation. Leadership & Collaboration Lead development teams, mentor junior developers, and collaborate with key stakeholders across business units. Required Qualifications & Skills Education: Bachelors or Masters degree in Computer Science, Software Engineering, or a related field. Experience: 5+ years of hands-on experience in ServiceNow development and architecture. Certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) preferred Technical Proficiency: Strong command of JavaScript, HTML, and CSS Experience with web servicesSOAP and REST Familiarity with Agile/Scrum development methodologies Proven ability to develop robust, reusable solutions within the ServiceNow ecosystem Soft Skills Strong problem-solving and analytical capabilities Effective leadership and team mentoring skills Excellent communication and interpersonal abilities Adaptability in fast-paced, evolving environments Stakeholder engagement and business acumen Preferred Qualifications Experience with ITSM, ITOM, HRSD, or other ServiceNow modules Exposure to ServiceNow Governance, Risk, and Compliance (GRC) or Security Operations Experience with integration tools (e.g., MuleSoft, Dell Boomi) Key Relationships Internal: IT Operations, Business Process Owners, Development Teams, Security and Compliance Teams External: ServiceNow Partners, Third-party vendors, Consultants Role Dimensions Strategic ownership of ServiceNow architecture Lead complex development initiatives and cross-functional platform implementations Responsible for technical leadership, code quality, and architectural governance Success Measures (KPIs) Timely delivery of ServiceNow projects and enhancements User adoption and satisfaction metrics post-implementation Reduction in manual processes through automation System uptime, performance, and reliability Number of successful integrations and streamlined workflows Competency Framework Alignment Technical Expertise: Deep understanding of ServiceNow architecture, scripting, and integrations Strategic Thinking: Ability to align platform capabilities with business strategy Execution & Delivery: Ownership of end-to-end implementation and release management Leadership: Mentoring team members, driving best practices, and stakeholder alignment Continuous Improvement: Identifying opportunities for optimization and platform expansion

As a Sr Software Engineering Manager, you will be focused on guiding and managing a team of software engineers to deliver high-quality products and solutions. This involves technical oversight, team development, and strategic planning to ensure the team's success in aligning with the company's goals. We are looking for a team member who is innovative, eager, driven and motivated to rise to the challenges of a continuously evolving technological industry, and who wants to make an impact on the user experience of the businesses globally. What You Will Do: Lead, mentor, and manage direct reports fostering a collaborative and innovative work environment Oversee the planning, execution, and delivery of software development projects, ensuring they meet quality standards, deadlines, and budget constraints Collaborate with the development teams to design, develop, and deploy solutions that enhance our platforms functionality and performance Contributes strategic vision and integrates a broad range of ideas regarding applications development Stay updated with the latest industry trends and technologies, applying this knowledge to improve our platform and the user experience of our stakeholders Evaluate and make recommendations on techniques, practices or technologies that would enhance our needs Work closely with other functional groups and digital teams to align software development projects with business goals and customer needs. Problem-solving for complex and multi-dimensional challenges Communicate with executive leadership on matters of strategic importance Assigns personnel to various projects and directs their activities; reviews and evaluates their work and prepares performance reports Minimum Requirements: Bachelors degree in computer science or related field 8+ years of IT work experience 5+ years hands-on experience in ServiceNow with good knowledge of ITSM and ITOM processes, including Request Management, Change Management, Configuration Management (CMDB), Event Management, Incident Management and Problem Management 3+ years of experience working with key business partners for business requirements gathering 2+ years of experience with scripted REST APIs Experience educating internal or external customers in best practice design Experience working in an Agile environment with focus in SCRUM methodologies. Experience in ServiceNow Administration and Production support Ability to execute a project based on our priorities, context, risks and desired outcomes Ability to work independently or with team Demonstrate strong initiative and self-starter Preferred Requirements: Certified ServiceNow System Administrator

Design, develop, and configure ServiceNow applications, modules, and custom solutions across ITSM, ITOM, CSM, OMT, Custom/Scoped Applications and other business areas. Develop scripts, business rules, UI policies, script includes, and workflow.

ITOM Senior Technical Consultant NTT DATA, is looking for a Senior ServiceNow Technical Consultant who is passionate about ServiceNow and wants to continue to learn and grow with the platform every day. As a Senior ServiceNow Technical Consultant you will have direct access to some of the most accomplished individuals within the ServiceNow ecosystem. You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades with clients of various sizes, including some of the top Enterprise companies in the world. Our commitment to learning and development give the Senior ServiceNow Technical Consultant a unique opportunity for growth with individualized roadmaps and training to help elevate you to the future you want. Why we think this position is great: Senior ServiceNow Technical Consultants work on dynamic teams to deliver the most challenging and complex solutions on the ServiceNow platform. Looking for someone who will build trust through responsiveness, preparedness, punctuality, and accountability on all aspects of a project. You will attend and contribute to discussions within workshops, meetings, and conduct calls with customers independently. This role performs system administration support clients, including but not limited to: form configuration, simple scripting, Service Catalog configuration, and Custom Homepages, Dashboards, etc. Have a love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people. Primary Responsibilities: Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables Contribute on multiple Agile engagements, utilizing the NTT methodology and tools to enhance project efficiency Basic Qualifications: 3+ years of hands on ServiceNow experience 3+ years ITOM experience Preferred Qualifications: ServiceNow Certified System Administrator Certification ServiceNow Certified Implementation Specialist Certification in additional practice areas such as ITBM or SPM, WSD, GRC, IRM, HSRD, CSM, ITAM, ITSM, Service Portal (UX Deign), etc. Location - Noida,Bengaluru,Hyderabad,Pune,Chennai,Gurugram

SUMMARY Job Title: ServiceNow Developer / Platform Engineer Location: [Hybrid] Experience: 7+ Years Employment Type: Full-time About the Role We are seeking an experienced ServiceNow Developer with Platform Engineering expertise to design, build, and enhance enterprise solutions on the ServiceNow platform. The ideal candidate will have strong development skills, hands-on experience with ServiceNow modules, and a deep understanding of platform engineering concepts to ensure scalability, automation, and seamless integrations. Key Responsibilities Design, develop, configure, and customize applications and workflows on the ServiceNow platform . Implement solutions across modules such as ITSM, ITOM, HRSD, CSM, or GRC . Develop and maintain catalog items, workflows, business rules, UI policies, client scripts, and integrations . Collaborate with platform engineering teams to ensure scalability, reliability, and automation of ServiceNow applications. Work on integration of ServiceNow with external systems using REST, SOAP, APIs, and MID Servers. Build and maintain custom applications on ServiceNow App Engine. Ensure adherence to best practices, coding standards, and security guidelines . Conduct unit testing, peer code reviews, and support QA and UAT activities. Troubleshoot issues, perform root cause analysis, and implement permanent fixes. Contribute to DevOps practices , including CI/CD automation for ServiceNow development and deployments. Stay up to date with ServiceNow releases and recommend adoption of new features. Required Skills & Qualifications 7+ years of experience in IT with strong focus on ServiceNow development and platform engineering . Proven experience in ServiceNow development , including scripting (JavaScript, Glide API), workflows, and integrations. Strong knowledge of ServiceNow data model, ACLs, and security . Hands-on experience in ServiceNow modules (ITSM, ITOM, HRSD, CSM, or others). Proficiency with REST/SOAP APIs, JSON, XML, and integrations . Experience with platform engineering concepts : automation, cloud (Azure/AWS), CI/CD pipelines, Git, and containerization. Familiarity with Agile/Scrum methodology and ITIL processes. Strong problem-solving skills, attention to detail, and ability to work in cross-functional teams. Good to Have ServiceNow Certified System Administrator (CSA) and advanced certifications (CAD, CIS in ITSM/ITOM/HRSD). Exposure to ServiceNow Discovery, Service Mapping, Event Management, or Orchestration . Knowledge of Infrastructure as Code (Terraform, Ansible) and monitoring tools. Experience with microservices architecture and cloud-native solutions. Education Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Expert knowledge of ServiceNow CMDB, integreation , ITSM applications with at least 5+ years of hands-on experience.7+ years of experience working as a ServiceNow Developer5+ years of experience working in the Discovery module of ServiceNowProficiency with API development (SOAP OR REST)Proficient in core tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and development methodologiesExpertise in ServiceNow development, JavaScript, Angular JS or React JS Mandatory Skills: Servicenow-Development . Experience: 5-8 Years .

Role Purpose Wipro is seeking an experienced, ServiceNow ITOM. Primary role for this position is the delivery of current services for our customers as well as enhancing and growing service delivery capabilities within our company Requirement gathering and analysis - Understand business requirements and translate them into ITOM solutions. Analyze existing IT operations processes to identify opportunities. Implementation of ITOM Solutions - Configure and implement ServiceNow ITOM modules, such as Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management. Design and deploy Configuration Management Databases (CMDB) to ensure accurate and reliable asset and configuration data. Technical expertise - Use best practices for ITOM implementations, troubleshoot and resolve technical issues. Continuous improvement - Stay updated with ServiceNow releases and leverage new features to be able to enhance ITOM capabilities, review and optimize ITOM implementations to improve performance. Client relationship - Build strong relationships with clients by understanding their business challenges and delivering impactful solutions. Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management). Develop custom software solutions as required through scripting and software development. Prepare technical documentation as specified in customer contracts and as internally required. Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software. Excellent verbal and written communication skills required. Qualifications Expertise and experience with ServiceNow ITOM products are required. ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is crucial. Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM. Certified System Administrator, CIS-ITSM & CIS-ITOM certification is a Must. 2-5 years in a consulting position, delivering software implementation engagements. Experience in multiple application architectures and supporting technologies. Expertise with scripting languages such as PERL, JavaScript, Python, or Shell. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Thorough knowledge and/or experience working with Operating Systems (Linux, Windows). Knowledge of networking concepts such as IP Addressing, Firewalls, ports. Knowledge of relational databases (MySQL, MSSQL, Oracle). Experience with ROI / value propositions for customers software implementation. Mandatory Skills: ServiceNow - System Administration. Experience: 5-8 Years.

Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: As a ServiceNow Expert, youll contribute to the design, development, and maintenance of business-critical applications on the ServiceNow platform. Youll work on projects that enhance internal services and automation, gaining exposure to global-scale operations while collaborating with senior developers and architects. Key Responsibilities: Develop, configure, and enhance ServiceNow modules like ITSM, HRSD, and custom apps using best practices. Implement business logic using scripting (client/server side), Flow Designer, and UI policies. Participate in design reviews, peer coding sessions, and sprint planning activities. Support integrations using REST APIs and MID Servers with external enterprise systems. Contribute to testing and deployment activities, including ATF and CI/CD pipelines. Create documentation, user guides, and support materials. Technical Skills & Tools: JavaScript, Glide API, Flow Designer ServiceNow Studio, App Engine Studio ITSM, HRSD, CMDB, Service Catalog, Knowledge Management REST/SOAP integrations Agile tools (JIRA), Git, Jenkins (optional but nice to have) Possesses prior development experience in other programming languages such as Java, C++, and Python, demonstrating versatility and adaptability across different technology stacks Ideal Candidate Profile: 5-7 years of hands-on ServiceNow development experience in a professional setting Strong understanding of platform configuration and customization At least one active ServiceNow certification (CSA mandatory, CAD) Solid problem-solving, communication, and debugging skills Motivated to grow toward a senior developer or architect track Core Competencies: Ownership and delivery mindset Technical curiosity and willingness to learn\ Quality and detail-oriented Team player with effective collaboration skills Good to have Skills : Excellent customer interfacing skills. Excellent written and verbal communication skills. Participating in Daily Standups and weekly reviews Strong attention to detail and outstanding analytical and Problem-solving skills. Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization. Skills: ServiceNow Core System ServiceNow Development Continuous Integration Python

SUMMARY Key Responsibilities: Design, develop, and implement Platform Performance Analytics solutions in ServiceNow. Configure data sources, indicators, breakdowns, and widgets in the PA module. Develop interactive dashboards, scorecards, and reports aligned to stakeholder needs. Optimize data collection jobs and ensure the accuracy and timeliness of analytics data. Work with process owners and business analysts to translate business goals into measurable KPIs. Maintain data governance standards and enforce best practices in analytics modelling. Support ongoing enhancement, troubleshooting, and optimization of existing PA solutions. Participate in sprint planning, code reviews, and agile ceremonies as part of a development team. Collaborate with integration teams for cross-platform data modelling (e.g., CMDB, Incident, Change). Provide mentorship to junior developers as needed. Required Skills & Experience: 5+ years in ServiceNow development, with 2+ years in Performance Analytics. Strong knowledge of ServiceNow PA components: indicators, time series, breakdowns, etc. Hands-on experience with JavaScript, Glide APIs, and ServiceNow REST APIs. Expertise in ServiceNow modules: ITSM, CMDB, and Incident/Change Management. Familiarity with data visualization and storytelling best practices. Certified Implementation Specialist Performance Analytics preferred. Desirable: ITIL v4 Foundation certification. Experience with ServiceNow Reporting, CMDB Health, or ITOM integrations. Background in data modelling, ETL, or BI platforms a plus.

About The Role The ESM Consultant focuses on all of the Service Integration and Service Management lifecycle stages and associated processes. They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in related areas such as governance, industry standards or regulatory compliance. About The Role - Grade Specific The ESM Consultant focuses onall ofthe Service Integration and Service Management lifecycle stages and associated processes.They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in relatedareas such as governance, industry standards or regulatory compliance. This role mentors and builds strong delivery teams andmanages the customer relationships. They also assist sales in solutions and pre-qualification efforts and oversees multipledelivery areas.

About The Role Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. They install, maintain, patch, upgrade and continuously improve the operating environment. About The Role - Grade Specific Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. Providesmaintenance and support for all system in scope, installs, configures, and tests operating systems, troubleshoots and conductsincident resolution, liaise with other IT teams and 3d party vendors Develops and executes plans for patching, maintainssecurity, backup, and redundancy strategies, Develops capabilities on emerging technologies, defines processes, conducts complianceand quality checks, and identifies opportunities for improvements and efficiencies Skills (competencies)

About The Role - Grade Specific YourRole: Weareseekingaskilled ServiceNowDeveloper todesign,develop,andimplementsolutionsontheServiceNowplatform.Theidealcandidatewillhavehands-onexperiencewithcoremodulesincluding ITSM,CSM,FSM,andHRSD ,andastrongunderstandingofServiceNowbestpracticesandarchitecture. Inthisrole,youwillplayakeyrolein: DevelopandconfigurecustomapplicationsandworkflowsontheServiceNowplatform. Implementandmaintainmodulessuchas ITSM(Incident,Problem,Change),CSM(CustomerServiceManagement),FSM(FieldServiceManagement),andHRSD(HRServiceDelivery) . Collaboratewithstakeholderstogatherrequirementsandtranslatethemintotechnicalsolutions. IntegrateServiceNowwithexternalsystemsusingREST/SOAPAPIs. Performsystemanddataanalysis,troubleshooting,andissueresolution. Maintaindocumentationandensurecompliancewithdevelopmentstandards. Required Skills: Strongproficiencyin ServiceNowdevelopment includingscripting(JavaScript),UIpolicies,businessrules,andflowdesigner. Experiencewith ITSM,CSM,FSM,HRSD modules. KnowledgeofServiceNowarchitectureanddatamodel. FamiliaritywithAgile/Scrummethodologies. Excellentproblem-solvingandcommunicationskills. Skills (competencies)

Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB). Customize workflows, business rules, UI policies, client scripts, and integrations. Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions. Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools). Perform upgrades and patches, ensuring platform stability and performance. Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions. Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines. Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of ITSM best practices and a track record of delivering scalable, enterprise-grade solutions. What will you love working at Capgemini Work with the latest ServiceNow tools and practices aligned with its roadmap for innovative solutions. Collaborate with cross-functional teams including architects, business analysts, and client stakeholders. Contribute to large-scale rollouts and multi-country implementations of ITSM modules. Location - Bengaluru,Chennai,Coimbatore,Gurugram,Hyderabad,Mumbai,Noida,Pune

Job Description for Major Incident Management: Manages incidents for Client production systems Responsible for the efficiency & effectiveness of Incident process within the Organization Classification and Prioritization of all incidents based on impact and urgency Engage resources to resolve the major incidents and thus avoid customer/business impact Provides immediate response and coordination aimed at minimizing the duration of service interruptions. Make decisions regarding real-time incident resolution activities and management escalation updates. Acts as a liaison between the business and technology teams for high severity incidents (priority 1, 2 and 3 spanning across the entire enterprise) and escalates as appropriate. Compiles the enterprise post-incident report (RCA) Support software engineering, technical operations, Information Technology, Information security, and customer support teams, and others who are responsible for assessing and triaging incident escalations Send communication updates for all incidents until incident resolution Manage communications to internal stakeholders, leadership – Communication process is internal only Proactively using monitoring and alert applications to identify incidents Perform minor incident remediation actions based on runbooks and SOPs Perform minor change activities after hours based on runbooks and SOPs Work schedule model is shift work - Work in one of 2 night shifts Sunday – Tuesday / Every other Wednesday 8pm – 8am central Thursday – Saturday / Every other Wednesday 8pm – 8am central

Job Summary: We are seeking a highly skilled ServiceNow Developer UI Specialist with expertise in creating intuitive and visually appealing user interfaces within the ServiceNow platform. The ideal candidate will possess a strong background in HTML, CSS, JavaScript, and ServiceNow's UI capabilities, and will be responsible for designing, developing, and customizing user-centric solutions that enhance the ServiceNow user experience. Key Responsibilities: UI/UX Development: Design and develop user interfaces within the ServiceNow platform, ensuring seamless navigation and functionality. Leverage ServiceNow Studio and UI tools like Service Portal, Workspace UI, or UI Builder to create interactive applications. Customization and Configuration: Customize and configure ServiceNow modules to meet client requirements. Develop and implement custom widgets using HTML, CSS, and JavaScript in the ServiceNow platform. Build reusable code libraries and components to support scalability and maintainability. Integration and Testing: Collaborate with back-end developers to integrate UI components with ServiceNow workflows and data. Conduct unit and integration testing to ensure high-quality deliverables. Collaboration and Documentation: Work closely with stakeholders to understand UI requirements and provide best-practice recommendations. Document design specifications, development processes, and test plans. Performance Optimization: Optimize the UI for speed, responsiveness, and scalability. Troubleshoot and resolve UI-related issues to enhance the user experience. Required Skills and Qualifications: Technical Expertise: Strong hands-on experience with ServiceNow UI tools including Service Portal, UI Builder, and Workspace customization. Proficiency in HTML, CSS, JavaScript, and frameworks such as Bootstrap. Experience in building responsive and interactive UI elements and pages. ServiceNow Knowledge: Deep understanding of ServiceNow platform architecture and core modules. Knowledge of Scoped Applications and ServiceNow best practices for UI development. Problem-Solving Skills: Ability to troubleshoot, debug, and optimize UI components and customizations effectively. Communication: Strong collaboration and communication skills to interact with cross-functional teams and stakeholders. Preferred Skills: Familiarity with AngularJS, React, or other front-end frameworks. Experience with Agile development methodologies. Knowledge of REST APIs and their integration with ServiceNow. Locations : Mumbai, Delhi NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune Mandatory Key Skills platform architecture,bootstrap,react.js,angularjs,ui,rest,agile,ui development,servicenow development,software testing,debugging,troubleshooting,integration testing,ad operations,dfp,campaign management,javascript*,html*,css*,servicenow*,ui tools*

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Remote Mandatory Key Skills itil,system administration,itsm,active directory,patch management,cmdb,remedy developer,bmc remedy,html,css,incident management,servicenow development,change management,itil processes*,servicenow itsm*,itsm modules*,servicenow*,javascript*