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For Employers

CRM Executive

ADS Service Tech ( Movement Bazar )

1 - 3 years

1 - 2 Lacs

delhi

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

crm ads service engagement management strategies retention analyze data marketing drive outreach support resolve integrity compliance reporting metrics salesforce hubspot communication training development

Work Mode

On-site

Job Type

Full Time

Job Description

Company Name : ADS SERVICE TECH
Job Role: CRM EXCUTIVE ( FEMALE /MALE)

Location: Delhi
Job Type: Full-Time / Part-Time
Experience: 1 – 3 years

About Us

ADS SERVICE TECH is a fast-growing organization dedicated to enhancing customer relationships and delivering personalized experiences. We believe that strong customer engagement is the backbone of business growth, and we are looking for a passionate CRM Executive to help us build lasting connections with our clients.

Key Responsibilities

Manage and update customer relationship management (CRM) tools to track client interactions and leads.
Develop and implement CRM strategies to enhance customer retention and satisfaction.
Analyze customer data to identify trends and provide actionable insights.
Collaborate with marketing and sales teams to drive campaigns and outreach activities.
Provide customer support and resolve queries through CRM platforms.
Maintain data integrity and ensure compliance with privacy regulations.
Assist in reporting and presenting CRM metrics to management.

Skills & Qualifications

Bachelor's degree in Marketing, Business Administration, or related field (preferred).
Hands-on experience with CRM tools like Salesforce, HubSpot, Zoho, etc.
Strong communication and interpersonal skills.
Analytical mindset with the ability to interpret data.
Detail-oriented and organized with good time management skills.
Ability to work independently and as part of a team.
Proactive attitude and problem-solving ability.

What We Offer

Opportunity to grow with a dynamic team.
Work on impactful projects and client-facing initiatives.
Training and development programs.
Flexible work environment and performance incentives.
Supportive and inclusive workplace culture.

Job Types: Full-time, Part-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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