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CRM Executive

1 - 3 years

1 - 2 Lacs

delhi

Posted:3 hours ago| Platform: GlassDoor logo

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Skills Required

crm ads service engagement management strategies retention analyze data marketing drive outreach support resolve integrity compliance reporting metrics salesforce hubspot communication training development

Work Mode

On-site

Job Type

Full Time

Job Description

Company Name : ADS SERVICE TECH
Job Role: CRM EXCUTIVE ( FEMALE /MALE)

Location: Delhi
Job Type: Full-Time / Part-Time
Experience: 1 – 3 years

About Us

ADS SERVICE TECH is a fast-growing organization dedicated to enhancing customer relationships and delivering personalized experiences. We believe that strong customer engagement is the backbone of business growth, and we are looking for a passionate CRM Executive to help us build lasting connections with our clients.

Key Responsibilities

  • Manage and update customer relationship management (CRM) tools to track client interactions and leads.
  • Develop and implement CRM strategies to enhance customer retention and satisfaction.
  • Analyze customer data to identify trends and provide actionable insights.
  • Collaborate with marketing and sales teams to drive campaigns and outreach activities.
  • Provide customer support and resolve queries through CRM platforms.
  • Maintain data integrity and ensure compliance with privacy regulations.
  • Assist in reporting and presenting CRM metrics to management.

Skills & Qualifications

  • Bachelor's degree in Marketing, Business Administration, or related field (preferred).
  • Hands-on experience with CRM tools like Salesforce, HubSpot, Zoho, etc.
  • Strong communication and interpersonal skills.
  • Analytical mindset with the ability to interpret data.
  • Detail-oriented and organized with good time management skills.
  • Ability to work independently and as part of a team.
  • Proactive attitude and problem-solving ability.

What We Offer

  • Opportunity to grow with a dynamic team.
  • Work on impactful projects and client-facing initiatives.
  • Training and development programs.
  • Flexible work environment and performance incentives.
  • Supportive and inclusive workplace culture.

Job Types: Full-time, Part-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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ADS Service Tech ( Movement Bazar )

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