Job Summary The CRM Executive/Manager will be responsible for managing customer relationships, enhancing customer satisfaction, and improving retention through effective CRM strategies, data management, and communication. The role involves handling customer queries, coordinating with internal teams, and ensuring smooth execution of CRM processes. Key Responsibilities1. Customer Relationship Management Maintain strong relationships with existing customers and ensure timely follow-ups. Act as the primary point of contact for customer queries, complaints, and support. Ensure customer satisfaction and resolve issues promptly. 2. CRM System Management Manage and update the CRM software with accurate customer data. Track sales leads, follow-ups, opportunities, and customer interactions. Generate CRM reports for management review (daily/weekly/monthly). Ensure data hygiene and system accuracy. 3. Communication & Coordination Coordinate with Sales, Marketing, Service, and Operations teams for customer requirements. Send regular updates, reminders, and follow-up communications to customers. Support sales team with customer insights, history, and purchase patterns. 4. Customer Engagement Activities Execute customer feedback surveys, NPS, and satisfaction analysis. Plan and run customer engagement campaigns, loyalty programs, and retention initiatives. Monitor customer lifecycle and propose engagement strategies to improve repeat business. 5. Reporting & Analytics Analyze customer data and trends to support business decisions. Prepare dashboards on customer interactions, complaints, resolutions, and retention. Track lead conversions and performance metrics. Required Skills Good communication and interpersonal skills. Strong knowledge of CRM tools (Zoho, HubSpot, Salesforce, or company-specific software). Data analysis and reporting skills (Excel, Google Sheets, CRM dashboards). Problem-solving abilities and customer-centric approach. Ability to multitask and follow processes accurately. Qualifications Graduation in any field (MBA preferred—Marketing/CRM). 3–7 years of experience in Customer Relationship Management. Experience in CRM software and customer handling is mandatory. Key Competencies Customer-first mindset Attention to detail Time management Team coordination Process-oriented approach Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Job Summary: We are seeking a dynamic and creative Digital Marketing Executive to manage our Google and Meta (Facebook & Instagram) marketing campaigns, handle account management, and oversee post creation and digital content strategy. The ideal candidate will have hands-on experience in running paid ad campaigns, analyzing performance metrics, and creating engaging social media content that drives results. Key Responsibilities: 1. Google & Meta Marketing Plan, create, and manage Google Ads (Search, Display, YouTube) and Meta Ads (Facebook & Instagram). Conduct keyword research, audience targeting, and competitor analysis. Optimize ad campaigns for ROI, lead generation, and conversions. Monitor campaign performance and prepare weekly/monthly reports. Manage ad budgets and ensure efficient spending. 2. Account Management Manage multiple brand accounts across Google and Meta platforms. Coordinate with clients/teams for campaign objectives and approvals. Conduct regular performance reviews and strategy discussions. Maintain brand consistency across all digital channels. 3. Content & Post Creation Create and schedule engaging social media posts, stories, and reels. Develop creative copies, captions, and hashtags aligned with brand tone. Collaborate with designers for visual content (images, videos, GIFs). Maintain a content calendar and ensure timely posting. 4. Reporting & Optimization Track KPIs such as reach, engagement, CPC, CTR, and conversions. Analyze campaign insights and implement improvements. Stay updated with digital marketing trends and platform algorithm changes. Required Skills & Qualifications: Bachelor’s degree in Marketing, Communications, or related field. 1–3 years of experience in Digital Marketing or Social Media Marketing. Strong knowledge of Google Ads, Meta Ads Manager, and Analytics Tools. Proficiency in Canva, Meta Business Suite, and Google Analytics. Excellent communication and copywriting skills. Creative mindset with attention to detail and data-driven thinking. Preferred Skills: Experience with SEO/SEM, email marketing, and remarketing campaigns. Knowledge of tools like Hootsuite, Buffer, or Later for scheduling. Basic understanding of video editing or design tools is a plus. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
1. Job Overview The Sales & Marketing Manager will be responsible for developing and implementing strategic sales and marketing plans to achieve business growth, lead generation, brand visibility, and revenue targets. The role requires strong leadership, analytical skills, and the ability to build long-term customer relationships. 2. Key ResponsibilitiesSales Responsibilities Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets. Identify new business opportunities, generate leads, and convert them into sales. Manage and guide the sales team, ensuring high performance and productivity. Conduct market research to identify customer needs, market trends, and competitor analysis. Build and maintain strong relationships with key clients and channel partners. Prepare and present sales forecasts, reports, and performance analysis. Negotiate and close high-value deals with clients. Marketing Responsibilities Develop and execute marketing plans to increase brand awareness and lead generation. Plan and manage promotional campaigns, digital marketing, events, and product launches. Oversee content creation for social media, brochures, website, and other marketing materials. Coordinate with the design and advertising teams for marketing collaterals. Monitor marketing campaign performance and optimize for maximum ROI. Conduct customer satisfaction surveys and track feedback. 3. Required Skills & Competencies Strong communication, presentation, and interpersonal skills. Ability to lead and motivate a sales & marketing team. Excellent negotiation and client handling skills. Proficiency in CRM tools, MS Office, and digital marketing platforms. Strategic thinking and problem-solving abilities. Good understanding of market dynamics and customer preferences. 4. Key Performance Indicators (KPIs) Achievement of monthly and annual sales targets. Growth in customer base and new business acquisition. Marketing campaign effectiveness & ROI. Customer satisfaction and retention rate. Team performance and productivity. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
Position Summary: We are seeking an experienced and results-driven Project Manager to lead and manage the execution of power plant, preference will be given to candidates having knowledge of Biomass Gasification Projects from initiation through completion. This role will oversee all aspects of project planning, execution, monitoring, and closure to ensure timely delivery within scope, budget, and quality requirements. The ideal candidate will possess strong leadership skills, technical knowledge of power plant systems, and proven experience managing complex, large-scale infrastructure projects in the energy sector. Key Responsibilities: Plan, coordinate, and execute power plant projects including construction, modernization, maintenance, or decommissioning. Develop comprehensive project scopes, schedules (using tools such as MS Project or Primavera), budgets, and risk assessments. Lead cross-functional project teams including engineering, procurement, construction, commissioning, and safety personnel. Interface with stakeholders such as utility companies, regulatory bodies, EPC contractors, consultants, and internal leadership. Ensure compliance with applicable safety standards, environmental regulations, and industry best practices. Track project performance using KPIs and regularly report on progress, costs, and issues to senior management. Manage project documentation, contracts, change orders, and procurement activities. Proactively identify and mitigate project risks and resolve issues to avoid delays or budget overruns. Support commissioning and handover activities, ensuring systems are delivered to operational standards. Qualifications: Bachelor’s degree in Mechanical, Electrical, or related field. PMP certification or equivalent project management accreditation is strongly preferred. Minimum 7–10 years of project management experience in the power generation or energy industry. Proven track record in managing medium-scale industrial projects. Strong understanding of power plant systems (e.g., turbines, boilers, generators, electrical infrastructure). Proficient in project management tools such as MS Project, Primavera P6, or similar. Excellent leadership, communication, negotiation, and organizational skills. Knowledge of applicable safety, environmental, and regulatory requirements (e.g., OSHA, EPA, NERC). Preferred Experience: Experience with EPC (Engineering, Procurement, Construction) contract structures. Background in conventional (thermal/gas/nuclear) or renewable (Biomass Gasification) power projects. Familiarity with permitting processes and regulatory compliance in the energy sector. Working Conditions: Role may require travel to project sites, including remote or high-risk environments. Ability to work in outdoor, industrial environments, as project demands. How to Apply: Please submit your CV and cover letter to hr@nsenergygroups.com. Only shortlisted candidates will be contacted & called for interview at Ghaziabad (U.P) Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Work Location: In person
Key Responsibilities: Install, maintain, and service industrial machinery and equipment at client sites Diagnose technical issues and perform troubleshooting to minimize downtime Conduct preventive and corrective maintenance as per schedule Prepare service reports, maintenance logs, and documentation Provide technical training and guidance to client operators and maintenance teams Ensure compliance with safety standards during servicing and operations Handle customer queries and ensure high levels of client satisfaction Skills Required: Strong knowledge of mechanical systems, hydraulics, pneumatics, and electrical basics Hands-on experience with troubleshooting and repair of machinery Ability to read and interpret technical drawings and manuals Good communication and client-handling skills Problem-solving and analytical mindset Willingness to travel for onsite service and support Note :- Candidates only his own vehicle will be preferred Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person
Job Summary: We are seeking a skilled and experienced Senior Design Engineer with a strong foundation in mechanical design principles and hands-on experience in machine manufacturing . The ideal candidate will have in-depth knowledge of design fundamentals, assembly processes, and proven experience working with industrial machines we are into design fabrication, assembly and manufacturing of machine such as straightening machines, rolling machines, boling press, hydraulic press and power press . Key Responsibilities: Lead and execute the design and development of industrial machinery and equipment. Create detailed 3D models and 2D drawings using SolidWorks, AutoCAD , Inventor). Review and validate designs for manufacturability, performance, and cost-effectiveness. Oversee assembly design and ensure part compatibility and accurate fits. Collaborate with production, quality, and R&D teams to ensure smooth manufacturing and assembly. Conduct design calculations, tolerance analysis, and material selection. Prepare and maintain Bill of Materials (BOM) and related technical documentation. Analyze and resolve design issues during the prototype and production stages. Continuously improve existing designs for performance, reliability, and efficiency. Support the installation, testing, and commissioning of machines at customer sites when required. Required Skills & Competencies: Strong understanding of mechanical design fundamentals and manufacturing processes. Hands-on experience in machine manufacturing and assembly . Proficiency in 3D/2D CAD tools (SolidWorks, AutoCAD, etc.). Knowledge of GD&T, welding, fabrication, machining, and assembly processes. Experience designing straightening, rolling, bending , or power press machines is preferred. Good analytical, problem-solving, and project management skills. Ability to work independently and lead small design teams. Excellent communication and documentation skills. Preferred Experience: Exposure to heavy machine design and fabrication industries. Experience working in custom machine design and development environments. Understanding of hydraulic, pneumatic, and mechanical systems integration . Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Work Location: In person