Contractor - CRM

Experience

8-10 Years

SKILLS & KNOWLEDGE

Minimum Qualifications:

• 8+ years of experience in web application design and development working with Visual Studio, C#, MVC, and ASP.NET.
• 4+ years of experience developing Microsoft Dynamics 365 CE customizations including plugins, JavaScript, workflows.
• Must have strong back-end development skills.
• WebAPI and Azure Functions experience is best.
• Significant experience with C# in a MVC environment.
• Able to diagnose and visualize changes necessary for certain problems and understand impacts and articulate Design Patterns and when they should be used.
• Be well-read in industry-standard books and blogs.
• Active in writing and running unit tests.
• Must have experience building cross browser applications in an object-oriented environment using application development technologies including web services, JavaScript, DHTML, XML, Rest and CSS.
• Relational Databases developing against SQL Server.
• Ability to work in a deadline-driven, demanding environment.
• Ability to work as part of a highly cohesive and collaborative team.
• Ability to manage multiple priorities at one time.
• Strong written and verbal communication skills.

Required Technical/ Functional Competencies

Requirement Gathering and Analysis:

• Extract requirements for complex scenarios and prototype independently.
• Identify impacted modules/features/functionalities and provide high-level estimates.
• Develop traceability matrix and identify transition requirements.

Application Design:

• Good knowledge of design principles and performance engineering concepts.
• Able to create UI/Design and business logic elements, navigation, screen flow, and layout based on applicable criteria and constraints.
• Identify and apply design standards following applicable criteria and constraints.

Architecture tools and frameworks:

• Familiarity with industry tools and frameworks, analyze and use them based on customer requirements.
• Work with SMEs to explore and implement new tools/frameworks.

Estimation and Resource Planning:

• Identify and assign resources required to complete tasks.
• Use appropriate estimation models for medium-high complexity scenarios.
• Track and report gaps between budgeted and actual spending.

Product/ Technology Knowledge:

• Implement code or configure/customize products, drive adoption of industry standards and practices, contribute to development of reusable assets and innovative solutions.
• Analyze frameworks/tools and present recommendations, develop of training and certification material, and demonstrate thought leadership through whitepapers and webinars.

Test Management:

• Create iteration and system integration test plan. Develop and review test cases, conduct unit testing, define metrics, and support testing processes.
• Able to conduct RCA, verify system builds and test environments, and create business scenario test cases/automation test scripts.

Customer Management:

• Has working knowledge of customer's business domain and technology suite.
• Use latest technology, proactively suggest solutions to increase business, and understand customer's business.

Project Management:

• Working knowledge of project management process, tools, and templates.
• Execute medium projects effectively, create/ review milestone/metric reports, project status, closure reports, create continuous quality improvement plan, and provide inputs for organization-wide process assets.

Domain/ Industry Knowledge:

• Apply industry standards and practices, creating complex business models in line with customer requirements independently.
• Analyze current-state and define to-be processes in collaboration with SMEs, present recommendations with tangible benefits.
• Drive process improvement initiatives, ROI analysis through innovation.

Marketing:

• Basic knowledge of Marketing, understand Market Trends and Conduct Market Research.
• Source relevant Market Data and Prepare Report.
• Write Blogs and Participate in External Forums.

Pre-Sales:

• Good knowledge of bid process and understanding of RFP/RFI’s.
• Prepare Response documents to Medium Scale Bids.
• Work with Sales Team to ensure successful closure of sales process.
• Attend to customer requests for information on RFI’s and assist Technical Team with sales enquiries.

Required Behavioral Competencies

Accountability:

• Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration:

• Shares information within team, participates in team activities, asks questions to understand other points of view.

Agility:

• Demonstrates readiness for change, asking questions and determining how changes could impact own work.

Customer Focus:

• Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

• Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results:

• Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Resolves Conflict:

• Displays sensitivity in interactions and strives to understand others’ views and concerns.

Certifications