4813 Contract Management Jobs - Page 21

Job Description The Strategic Sourcing Specialist is responsible for developing and executing sourcing strategies that optimize value across Freshworks supply chain. This role involves identifying, evaluating, and selecting suppliers, negotiating contracts, and driving continuous improvement in supplier performance. The Strategic Sourcing Specialist will collaborate with cross-functional teams to align sourcing activities with business objectives and ensure a reliable, cost-effective supply of goods and services. Responsibilities: Sourcing Strategy Development and Execution: Develop and implement comprehensive sourcing strategies for assigned categories (specifically Go-To-Market (GTM)), aligning with overall business goals and objectives. Conduct market research and analysis to identify potential suppliers, assess industry trends, and understand cost drivers. Evaluate supplier capabilities, financial stability, and performance history to inform sourcing decisions. Supplier Relationship Management: Build and maintain strong relationships with key suppliers, serving as the primary point of contact for strategic sourcing matters. Monitor supplier performance, track key metrics, and conduct regular business reviews to ensure adherence to contractual obligations and performance standards. Collaborate with suppliers to identify opportunities for continuous improvement, innovation, and cost reduction. Contract Negotiation and Management: Lead the negotiation of contracts, agreements, and pricing terms with suppliers, ensuring favorable terms and conditions that minimize risk and maximize value. Develop and manage the contract lifecycle, including contract drafting, review, execution, and administration. Ensure compliance with company policies, legal requirements, and ethical standards in all sourcing and procurement activities. Cost Management and Value Creation: Identify and pursue cost-saving opportunities through strategic sourcing initiatives, competitive bidding, and negotiation. Analyze total cost of ownership (TCO) to evaluate sourcing options and make informed decisions. Drive value creation by optimizing supplier performance, improving efficiency, and reducing waste across the supply chain. Cross-Functional Collaboration: Partner with internal stakeholders, including Go-to-market (GTM), operations, finance, and engineering, to understand their needs and align sourcing strategies with business requirements. Collaborate with cross-functional teams to manage sourcing projects, ensure timely delivery of goods and services, and resolve any supply chain issues. Communicate sourcing plans, activities, and results to key stakeholders, providing regular updates and reports. Risk Management: Identify and mitigate potential risks in the supply chain, including supplier financial instability, single-source dependencies, and geopolitical factors. Develop and implement risk mitigation strategies to ensure continuity of supply and minimize disruptions. Monitor supplier compliance with quality, environmental, and social responsibility standards. Qualifications Bachelors degree in Supply Chain Management, Business Administration, or a related field. 5+ years of experience in strategic sourcing, procurement, or supply chain management or a

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil s affiliates in India ExxonMobil s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India . What role you will play in our team Owns end-to-end coordination of respective Global Business Unit (GBU) Annual Contracting Plan (ACP) process. Job location is based out of Bangalore, Karnataka What you will do Coordinates the GBU ACP process, facilitating the development and execution of GBU sales contracts. Initiates the input of commercial contracts into the Chemical Contract Management tool and cross-checks entries made by Sales Representatives and Sales Managers. Secures Corporate Separateness Letters when necessary. Guides contracts through functional reviews, endorsements, and execution. Prepares data and analytics to support effective and efficient reviews by Senior Management. Ensures contract compliance and stewardship by monitoring key dates, renewals, and expirations. Maintains master data in the Chemical Contract Management system. Acts as the primary contact for the Rebate Specialist to validate payouts, including verifying missing invoices and reconciling data, and populates accrual forms. Serves as the primary contact for GBU audits and Unit Internal Assessments on contracting topics. About You Skills and Qualifications Bachelors or Masters degree in commerce with good experience in contracting, buying, and sourcing. Hands-on experience working with contracts. Proven ability to demonstrate process excellence and take ownership. Eager to learn and adapt to diverse cultural environments. Detail-oriented with a strong control s mindset. Effective communication skills (both written and oral) and strong interpersonal abilities. Commitment to service excellence, high accountability, and dedication. Excellent collaboration skills and a team-oriented approach. Adaptable, quick learner, and open to continuous learning. Strong analytical and problem-solving capabilities. Minimum 3-year work experience with contracting. Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company s eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Job Description The Procurement Operations Specialist will support the day-to-day procurement activities across all business units with a strong emphasis on indirect spend categories. This role is critical to ensuring a streamlined source-to-pay (S2P) process, compliance with procurement policies, supplier onboarding, PO management, and operational excellence. You will work closely with cross-functional stakeholders, including strategic sourcing, finance, IT, legal, and internal business partners, to execute purchasing requests, maintain procurement data integrity, and support continuous improvement initiatives. Key Responsibilities: Procure-to-Pay (P2P) Execution Process purchasing requests and convert them into Purchase Orders (POs) accurately and promptly. Ensure compliance with procurement policies, approval hierarchies, and budget validations. Manage PO lifecycle, including changes, closures, and confirmations. Operational Procurement Support Support sourcing and procurement activities for all indirect categories such as IT, marketing, professional services, facilities, and HR services. Collaborate with internal stakeholders to clarify requirements and ensure smooth ordering processes. Provide guidance on procurement processes and systems to end users. Supplier Management & Enablement Assist with new supplier onboarding, including due diligence, documentation, and system set-up. Maintain accurate supplier records and support vendor master data management. Serve as a liaison between stakeholders and suppliers to resolve operational issues (invoices, delivery, system-related queries). Process Improvement & Compliance Identify opportunities to streamline procurement workflows and reduce cycle times. Support automation initiatives and tool implementations (e.g., NetSuite, Graphite, Coupa). Ensure adherence to ethical sourcing practices, internal controls, legal and external (SOX, SEC reporting) obligations. Data Management & Reporting Maintain accurate procurement data, including spend analytics, compliance metrics, and PO tracking. Generate reports and dashboards to monitor procurement KPIs and drive insights for optimization. Support audit and compliance requirements with appropriate documentation and process records. Qualifications Bachelors degree in Supply Chain Management, Business Administration, or a related field. 5+ years of experience in strategic sourcing, procurement, or supply chain management or a

Job Purpose Job Purpose Description Job Context & Major Challenges Alupuram Works established in 1943 as an Aluminium Smelter at Cochin in the State of Kerala. Presently the Extrusion Plant has two presses and Cast House has hot top casting and conventional casting facility. Extrusion presses were installed in 1955 and 1965 respectively. Annual production capacity of the plant is about 13800 tons of extrusions per annum. Though the technology is outdated, the press was make to perform efficiently through certain upgradations and modifications made to the machinery over the years. Casting Plant supply the raw materials in the form of billets for the extrusion requirement. The competition in the extrusion business is extremely severe, since the installed capacity is double than the market demand. Plant offers wide range of alloys and shapes in India. Business concentrates on value added applications such as Defence, Bridges, Automobile, Marine and other electrical applications. Since the market is very much cost sensitive, it is inevitable to produce the extrusions at an affordable cost to the customers. Through various cost reduction initiatives, the cost was kept under control over the years and the time has come now to expand the facilities in order to increase the volume as well as to bring down the overall cost. Also in India, this plant is the only plant, which supplies speciality, and complex profiles to all sectors. Considering the potential for large volume of value added and speciality products in India as well as in the overseas market, additional presses being proposed to increase the production from 13800 TPA to 25800 TPA. Being a Brown field expansion, the project is very critical in terms of making suitable lay out and installation of machinery solely imported, coordination with the overseas supplier including organizing for inspection or organising for dismantling in case if it is a second hand press. Since most of the components of equipment are imported, Materials deparment plays a major role for sourcing materials from different corners of the world. Also the Materials Management plays a major role in getting the imported raw materials from time to time in the form of scrap or billets. Some of the major material area are: The Die steel, which required for making dies, different kinds of packing materials required for operation and all kind of cutting tools required for operation Die shop, which posses all kind of tool room machine. Attitude of the workforce have undergone considerable change and the quality culture is entrenched in the works through continual improvements and team working. Major challenges: Conceptualize, plan, procure and implement return based and major non-return based capex projects within the approved time and cost including getting legal and other permissions. Materials management includes, purchase , stores, imports of spares, dismantling/disposal of assests and scrap, clearance of goods from customs for efficient running the production of cast house and extrusion press. Meeting all the statutory requirements and legal clearance which are required for the smooth installation and commissioning of the project. Freezing the technical specification, lay out and implementation of new extrusion press, handling system, down stream equipments like furnaces and stretchers and utilities like water and Pneumatic system including getting legal and other permissions. Effective and time bound plan for procuring items pertaining to the new press and down stream equipment/capital goods without cost and time over run. As a Management Representative and WCM coordinator, it is required toPlan, Coordinate, Implement & Review IMS (Integrated Management Sysem) and WCM activities for the efficeint running of the Plant. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Capex Planning - Project Engineering Prepare Annual & Rolling Capex Plan of the Unit. Ensure Monthly Capex Reviews Analyze Capex account statements and plan & implement corrective actions Prepare the design, drawings and schedule of quantities for the project related work including building Liaison with Factory Inspectorate and Municipality/Government Officials for getting the permit for the project related job Preparation of capital proposals (RFA) as per approved Capex plan Freez the technical specification of the equipments Energy conservation aspect in the project conceptualization/evaluation Prioritise and implement the energy saving projects KRA10 Cost Management Develop new vendors for better cost advantage and achieving the organizational target Ensure the successful implementaion JIT projects Effetives Negotiate with vendors for better cost advantage and acheiving the organizational target Ensure the cost effective method for transportation of materials KRA11 WCM Coordinator Ensure and establish the WCM activities of the Plant Propagate WCM concepts through traininig, team competitions, awards (5S, kaizen awards etc). To facilitate the WCM team in implementing in actions, motivate the teams to acheive WCM targets. Ensure the WCM steering committee meeting and Audits. Liaisoning with Corporate WCM. To facilitate tje Unit for Chairmans WCM awards-Conducting Pre assessments, Position paper preparations etc. , . To encourage the culture of WCM in the department. To coordinate activities connected with implementation of JIT concepts with projects. To provide awareness on WCM related concepts. Implementation and minitoring of spefici KMFAs under WCM movement. KRA2 Vendor Development & Project Scheduling Developing new Vendors and assessing existing vendors for projects related job. Get the quotation of New Press, handling system and freeze specification. Procurement of equipments, materials, consumables and capital goods within the approved amount. Ensure reliable, consistant suppliers and equipments through proper sourcing within the budgeted cost Negotiate and place the order for the new press Import clearance of the press and accessories (strategic project) Transportation/shipping of Project materials Get the quotation of New Press, handling system and freeze the specification Procurement of equipments, materials, consumables and capital goods within the approved amount Ensure reliable, consistant suppliers and equipments through proper sourcing within the budgeted cost Negotiate and place the order for the new press Import clearance of the press and accessories(strategic project) Transporation/shipping of Project materials KRA3 Project Implemention, monitoring & Review Plan, identify the resrouces required and place order for implementing the project Prepare the time bound implementation plan for projects Implementation and monitoring of Environment related aspects related with projects Monitoring and evaluating the progress of the projects and take corrective actions whenever required Erection and commissioning of new press Stream lining of the press and auxiliary equipments and handing over for production Plan and implementation of return based capex projects within approved budget and time frame KRA4 Project Safety Management Monitor and eliminate the unsafe acts and conditions for zero accidents and incidents in the Project related job Ensure the work permit system Ensure the contract workers, especially working at heights for Medical check up Ensure the safety practices in materials handling, availablility and usage of PPEs for project work KRA5 Materials Management Developing new Vendors and assessing existing vendors for an existing Store Material supply Getting competitive quotation Effective functioning of Purchase Committe Effectively Negotiate with vendors for better cost advantage and achieving the organizational target. Finalizing the offer Order placement and follow up Import of Materials Liaison with the ITD-Kolkata Liaison with Accounts for Insurance Disposal of retired assets with the help of E-Auction/advertise in news papaer Sale of sawings and dross Sale of scrap/retired assets items Maintain the inventoy within budget Ensure no production loss due to stock out Ensure the availability of vital and critical spares Dismanting and disposal of retired assests Liaison with Accounts for insurance Clearing of import Logistics for incoming materials MRR approval/Bill processing Accounting of raw materials like billet and ingot and alloying elements Ensure the meeting of internal and external customers as per plan Ensure the inventory Analysis. KRA6 Contract Management Managining the contract/contract workers for better resource utilization Ensure the terms and conditions will be issued to suppliers as per corporate guidelines Contracts will be issued to Approved /authorised contractors Ensure contractor meets all the statutory obligations KRA7 Management Representative (MR) of the Plant Plan, coordinate and implementy IMS (Intergrated Management Sytstem-ISO 9001, ISO 14001, OHSAS 18001 activities and maintain the certification of the Unit KRA8 Get Certification & Audit Management Ensure the AUdit, Progress review of the Management programmes and MRC as per Plan KRA9 Conduct Management Review Committee & HRM Activity To maintain all the documents of ISO 9001-2000, ISO-14000, OHSAS-18000 relevant to projects Department To amend necessary changes in documents, procedure and others if required Close and take corrective action for all the NCRs during external or internal audits Monitor and take corrective actions on the specific management programmes for EMS and OSHAS To educate, motivate and involve employees in the department in fullfiiment of departmental objetives, prepare annual training plan Maintain the administration of the projects and Materials department Evaluate the training needs of Project and materials team and organize the training Managining the contract workers for bettet resource utilization

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

Assist in the development and maintenance of project schedules, budgets, and plans. Organize and maintain project documentation, including contracts, drawings, and reports. Assist in the preparation of project cost estimates and forecasts. Required Candidate profile Ensure that all documentation is up-to-date and accessible to relevant parties. Track project progress against timelines and deliverables, providing regular updates to management.

You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Infrastructure team provides AWS and Amazon.com with the compute, network and datacenter capacity that are the foundations of the retail and cloud business. We are seeking a Procurement professional to support the APAC data center procurement space in India. As a Procurement Category Manager, you will create and implement sourcing strategies for at least one complex services category and collaborate with internal business partners and suppliers to reduce risks and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. Additionally, you will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. You will also create global Procurement processes and tools to drive innovation across teams. Manage General Contractor and Construction Procurement categories for India Construction material supply chain sourcing and program management Achieve cost savings through negotiations, value engineering through the supply chain, and strategic initiatives Analyze category data and metrics to establish and implement procurement category strategies Understand trends in customers needs and concerns across categories and regions to influence customers priorities Provide in-depth knowledge about the supply market and supplier capabilities, technically and geographically, to the business. Develop mechanisms and metrics to track supplier performance related to delivery, quality, and cost Create supplier scorecards to measure and track supplier performance Lead business reviews to discuss best practices and issues and to ultimately improve supplier performance and strengthen business partnerships Innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Lifecycle Provide support throughout the contracting process, as well as management of contracts post-execution Some travel may be required, up to 25%. About the team . Inclusive Team Culture Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional 8+ years of relevant construction industry experience performing RFP documentation and bidding. Several years in contract negotiation, contract management, and cost analysis experience. Experience driving category strategies, develop pricing models, and has influence across all levels of an organization Experience in mission critical/data center, engineering, an infrastructure service provider or similar technology company. Degree in Business Administration, Commerce, Supply Chain Management or relevant business discipline from an accredited university. Ability to communicate and report on market intelligence data, including commodity trends and labor indexes. Developing market intelligence and analyzing market trends. Experience with creating Procurement systems and tools. Experience with Tableau, Salesforce, Quicksight, PowerBI, Procore, is beneficial.

SME with Expert Knowledge in SAP SD/OTC functionalities across all Order to Cash areas, including Billing, Collections, Revenue, and Contract Management. 10+ years of experience as a Senior SAP SD Business Analyst, leading SAP ECC 6.0 / S/4HANA projects. Additional experience in OTC functional areas such as Collections, Revenue, and Project Systems (PS) is a plus. Proven hands-on experience in SAP project implementation and support activities. Strong communication skills, with the ability to articulate technical concepts to both technical teams and business users at all levels, including executives. Self-motivated with high attention to detail and ability to multi-task effectively. Exposure or experience working in the SaaS industry is advantageous. Expertise in Contract Management, Billing Plans, Billing, and Collections processes. Otc, Sap Ecc 6.0, Sap Otc, Sap Sd

Director, Technical Services Onit Professional Services Group Pune, Maharashtra, India Full time Onit is looking for a dynamic and strategic leader to lead our post sale Technical Services team. As the Director, Technical Services, you will play a pivotal role in leading our global team of approximately 100 professionals across Professional Services team including, business analysts, app builders, report developers, integration engineers, migration engineers and our quality assurance team. Reporting directly to the VP of Professional Services. You will be responsible for driving technical excellence, innovation and quality, ensuring operational efficiency, and fostering a culture of continuous improvement within the Technical Services team. The Role: Leadership: Provide strategic direction and leadership to the Technical Services team, fostering a collaborative and high-performance culture, ensuring that it aligns with overall customer experience goals. Team Management: Oversee the performance and development of the team, workforce planning, resource allocation and talent acquisition efforts. Drive the team towards excellence, ensuring alignment with company goals, and maintaining high morale and service delivery standards within the team. Customer Satisfaction: Partner with Customer Experience teams, mainly our Project Management teams, Principle Business Consultants and Busienss Analsyts teams to ensure smooth execution of projects and timely resolution of customer issues and escalations, driving customer satisfaction and retention. Act as a key escalation point for complex technical issues, providing guidance and support to resolve critical customer challenges. Process Improvement: Continuously review and improve technical services processes and workflows to optimize efficiency, reduce time to value, and enhance the customer experience. Technical Excellence: Drive the development and implementation of best practices, standards, processes and quality all functions that report to you. Collaborate closely with other customer facing teams to ensure the delivery of high-quality, consistent, scalable, and innovative solutions to meet customer needs. Champion a culture of innovation and continuous learning, encouraging experimentation and exploration of emerging technologies and methodologies. Operational Efficiency: Optimize service delivery processes and workflows to enhance efficiency, scalability, and customer satisfaction. Implement metrics, KPIs, and performance indicators to monitor and measure the effectiveness of Technical Services operations. Identify areas for improvement and drive initiatives to streamline operations, reduce costs, and improve overall service delivery. Cross-functional Collaboration: Collaborate with other Customer Experience teams and other functional departments, such as Product, Engineering, Sales, and Marketing, to align Technical Services initiatives with broader company objectives and drive customer feedback into product improvement. Serve as a trusted advisor to senior leadership, providing insights and recommendations on technical trends, market opportunities, and competitive threats. Global Coordination: Coordinate Technical Services efforts across multiple geographies to ensure follow the sun coverage and a seamless global customer experience. Requirements: Overall 15+ years of experience in the IT industry with a proven track record for at least last 10 years building and managing large global Services teams for Product companies with B2B SaaS offerings. Strong experience in managing complex implementations collaboratively. Demonstrated ability to leverage data and delivery metrics to gain insight into project implementations, delivery and to apply performance and operational improvements. Strong understanding of SaaS architecture, software development methodologies, and quality assurance processes. Exceptional leadership and management skills, with a track record of leading high-performing global teams. Understanding of business strategy and how technology and innovation can drive business outcomes. Strong understanding of end-to-end Service Design, Service Integration, and Project Management. Proven experience in restructuring and reorganizing teams to meet business objectives. Experience in understanding cost structures and profitability metrics. Proven experience in enhancing client satisfaction and employee engagement Significant experience in implementing automation and DevOps practices . Demonstrated ability to drive operational excellence, implement best practices, and deliver results in a fast-paced, dynamic and global environment. Strategic thinker with a customer-centric mindset and a passion for driving innovation and continuous improvement. Strong analytical and problem-solving abilities, with an emphasis on data-driven decision-making. Operate with a high clock speed and a buck stops here mentality. Excellent communication and interpersonal skills to foster collaboration and inclusiveness within and across teams at all levels of the organization. Experience in legal workflow softwares and legal tech would be a big plus. Education: Bachelors degree in Computer Science, Engineering, Business, Management, Technology, or a related field. What We Offer: Competitive compensation package. Comprehensive benefits package. Professional development and growth opportunities. A collaborative and innovative work environment. The opportunity to make a significant impact on our technical services and overall customer experience. A growing company that is innovating and continuing to expand as a leader in the market If you are a dedicated, results-driven leader with a knack for technical problem solving and a passion for customer satisfaction, we encourage you to apply for the Senior Director of Technical Services role at Onit! About Onit: Onit is a global leader of enterprise workflow solutions for legal, compliance, sales, IT, HR and finance departments. Our solutions transform best practices into smarter workflows, better processes, and operational efficiencies. With a focus on enterprise legal management, matter management, spend management, contract management and legal holds, we operate globally and help transform the way Fortune 500 companies and billion-dollar legal departments bridge the gap between systems of record and systems of engagement.

Role Overview: Location- NOIDA CTC- 11-12 Lacs including 10% variable Manager/Sr. Manager -Legal - The person should have extensively worked on commercial contracts and carry about 10 - 12 years of legal work experience. The candidate should have a problem-solving approach and should be able to efficiently connect with business and other functional team members to receive needed information and support for closure of matters. Key Responsibilities: Work on the Companys: i) Commercial contracting requirements (70% weightage) and ii) support on litigation matters and interface with police agencies as required( 30% weightage). Required Qualifications: i) LL.B from reputed academic institutions. ii) The person should be a seasoned resource from corporate legal background and should have worked on contracts in regulated industries such as bank, insurance company, NBFC etc. iii) Some work on police related matters, handling complaints will be an advantage.