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1.0 - 5.0 years
0 - 0 Lacs
karnataka
On-site
As a Trainer and Team Coach, you will be responsible for various key duties and responsibilities to ensure the efficient training and development of staff members. With 2-3 years of experience as a Quality Assurance (QA) professional and at least 1 year as a trainer, you will play a crucial role in shaping the skills and capabilities of the team. Your primary responsibilities will include conducting recruitment and hiring processes, focusing on evaluating candidates" communication skills and voice quality. You will be involved in creating training modules, delivering classroom training sessions, and re-auditing transactions to provide constructive feedback to QAs and implement corrective plans to avoid recurring errors. Additionally, you will be responsible for conducting customer handling assessments for new hires, managing training for production floor staff, and providing continuous coaching and feedback to enhance customer experience. Regular Training Need Analysis (TNA) will also be part of your responsibilities to ensure the ongoing development of the team. To excel in this role, you should possess excellent communication skills, both verbal and written, with a strong command over English and grammar. Your ability to provide feedback, coach effectively, and communicate persuasively will be crucial in gaining support and collaboration from team members and other departments. Proficiency in English and Hindi languages, along with strong customer focus and people management skills, will be essential for success. Desirable skills include leadership qualities and proficiency in at least one regional language. Other competencies such as willingness to learn, patience, confident speaking abilities, analytical skills, integrity, commitment, and a positive attitude are also highly valued in this role. This full-time position offers a competitive salary ranging from 4.5 to 5 LPA, with immediate joining opportunities. The work location is in person, and benefits include paid time off and Provident Fund. If you are enthusiastic about training and coaching team members to achieve their full potential, this role offers a rewarding opportunity to make a significant impact within the organization.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Total Rewards Analyst at Accenture, you will play a crucial role in understanding Compensation & Benefits processes, providing training and development to enhance team knowledge, administering satisfaction surveys, and offering general support to client employees. Your responsibilities will include analyzing client processes, executing tasks accurately, assisting team members with queries, escalating complex issues, ensuring high-quality written and verbal communication, creating logical plans, and maintaining process documentation. You will also be involved in root cause analysis, suggesting process improvements, participating in knowledge transfer, and engaging in internal or client initiatives related to processes. In terms of team support, you will be responsible for proper work allocation, supporting team leads or managers, resolving process-related issues, participating in team-building activities, conducting training needs analysis, ensuring quality checks, and maintaining the security and confidentiality of client data. To excel in this role, you should have knowledge of Compensation & Benefits management, strong MS Office and Excel skills, proficiency in written and verbal English, familiarity with business excellence practices, and SAP SuccessFactors experience. You are expected to demonstrate excellent interpersonal skills, customer orientation, resilience, organizational abilities, analytical skills, confidentiality, attention to detail, and the ability to handle customer complaints professionally. With 4-6 years of overall experience, including 3+ years in Compensation & Benefits and performance management processes, you should possess HR domain certification, SuccessFactors experience, and exposure to the BPO industry. Additionally, you should exhibit leadership and coaching skills, teamwork, self-motivation, flexibility to work in shifts, multi-cultural awareness, and effective client interfacing skills. In this role, you will primarily analyze and solve lower-complexity problems, interact with peers within Accenture, receive moderate-level instructions on daily tasks, and impact your own work as well as that of others. You will work as an individual contributor within a team, focusing on specific tasks. Please note that this position may require you to work in rotational shifts.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
kerala
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As an EY Assurance Assistant Manager, you will be the main point of contact from GDS for the tasks assigned by the global client serving assurance teams. Your role involves being responsible for the timeliness and quality of deliverables, as well as managing the day-to-day operations of those engagements. Your key responsibilities include leading an engagement from the GDS front, ensuring timely and high-quality work, demonstrating a strong understanding of EY Global Audit Methodology (GAM), developing relationships with key EY Global counterparts, embedding EY Quality and Risk Management procedures, managing work flow, and leading and motivating your GDS team members. To qualify for this role, you must be a Qualified Chartered Accountant (ICAI) / ACCA / CPA with 3-4 years post-qualification experience in a mid- or top-tier accounting firm focused on external or Assurance reviews, or in an MNC or larger domestic Indian companies within a Shared Service Environment. Proficiency in MS Office and Outlook is required, along with an interest in business and commerciality. Skills and attributes for success in this role include expert knowledge of Indian accounting and assurance standards, excellent communication skills, effective interpersonal and presentation skills, project management, leadership, coaching, and supervisory skills, logical reasoning skills, and the ability to spread positive work culture and live EY values. EY Global Delivery Services (GDS) offers a dynamic and truly global delivery network that provides fulfilling career opportunities across all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from around the world. Continuous learning, transformative leadership, and a diverse and inclusive culture are key aspects of the EY experience. Join EY in building a better working world, where diverse teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As an EY Assurance Assistant Manager, you will be the main point of contact from GDS for the tasks assigned by the global client-serving assurance teams. You will be responsible for the timeliness and quality of deliverables, along with managing the day-to-day operations of those engagements. We are looking for candidates who possess technical knowledge, including the ability to interpret reviews and accounting standards, strong project management skills, excellent communication, and leadership skills. GDS Assistant Managers would have Associate-level or Senior-level personnel to work with at GDS and get the tasks executed from them, along with performing a review as an Assistant Manager, as defined by the Global client-serving assurance teams. **Key Responsibilities:** - Lead an engagement from the GDS front and ensure the team delivers timely and high-quality work as per EY GAM and in line with the Global team expectations. - Demonstrate a strong understanding of GAM while performing reviews of procedures performed by GDS staff, along with knowledge of EY tools to make reviews more efficient and meaningful. - Develop and maintain productive relationships with key EY Global counterparts like Assurance executives based out of Americas or Europe. - Develop an understanding of EY Quality and Risk Management procedures and ensure these are embedded into the engagement team's work. - Proactively discuss workflow management with the assurance teams, allocating resources to the assigned work, and monitoring performance against standards. - Monitor utilization for one's team, budget to actuals, and other operational matters. - Demonstrate professionalism, competence, and clarity of communication when dealing with GDS and Global teams. - Establish expectations of value to be delivered to the respective GDS Global teams aligned. - Identify opportunities to improve the scope of work for GDS on one's own engagements. - Standardize review processes along with leveraging best practices across one's aligned engagements or beyond. - Motivate and lead one's GDS team members, identify and foster key talents, coach, and supervise team members. - Be responsible for various operational matters related to engagements aligned. - Conduct timely performance reviews and provide performance feedback/training. - Ability to Lead by example. **Skills and Attributes for Success:** - Expert knowledge of Indian accounting and assurance standards or knowledge of IFRS / UK GAAP / US GAAP and International review standards is an added advantage. - Excellent communication skills. - Effective interpersonal, risk management, facilitation, and presentation skills. - Ability to confidently lead conversations and discussions with key stakeholders. - Project management, leadership, coaching, counseling, and supervisory skills. - Robust logical and reasoning skills. - Ability to spread a positive work culture, teaming, and live EY values. - The ability to quickly form strong working relationships with colleagues in India and global teams. **To qualify for the role, you must have:** - Qualified Chartered Accountant (ICAI) / ACCA / CPA. - 3-4 years post-qualification experience with either a Mid-or top-tier accounting firm focused on external or Assurance reviews, MNC, or larger domestic Indian companies, preferably within a Shared Service Environment. - Semi Qualified with 6+ years of relevant Assurance work experience. **Ideally, you'll also have:** - Proficiency in MS Office and Outlook. - Interest in business and commerciality. **What we Offer:** EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
kanpur, uttar pradesh
On-site
As a Sales Manager for our International Sales division focusing on the Middle East, Brazil, and OEM Sales, based in Kanpur, your main responsibility will be to understand customer needs in the target market and provide competitive products from our portfolio. You will play a crucial role in supporting business development, sales, and relationship management efforts to drive sustainable revenue growth and customer satisfaction. Building a strong teamwork within the sales department is essential to enhance customer satisfaction and increase market share. The ideal candidate for this role should possess the following skills: - Active listening, effective communication, and interpersonal skills - Analytical and critical thinking skills - Leadership, delegation, and negotiations skills - Coaching and mentoring skills - Proficiency in MS Office (Word, Excel, PowerPoint), MS Project If you are a proactive and results-oriented individual with a passion for sales and customer satisfaction, we would like to hear from you.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
If you are interested in applying for the position of Manager - Operations at MarketStar in Hyderabad, this opportunity might be for you. MarketStar, a global leader in generating revenue for tech companies, is committed to creating growth for its clients, employees, and community. With a focus on career advancement and supporting its people through mentorship and development programs, MarketStar values its exceptional team. As a potential member of the MarketStar team, you will have the opportunity to contribute to the company's success and innovation. As a Manager - Operations, you will work closely with executive-level management to develop performance goals and operational plans. Your responsibilities will include setting strategic goals for operational efficiency, analyzing processes, collaborating across departments, and working on financial and budgetary plans. Key Responsibilities: - Develop, implement, and monitor operational systems and processes - Plan, monitor, and analyze key metrics for operational performance - Devise strategies for program growth and cost minimization - Evaluate business procedures and apply improvements - Oversee customer support processes to enhance satisfaction Qualifications: - Bachelor's degree in Business, Engineering, Marketing, or related field (MBA preferred) - 3-5 years of experience in a management role - Experience managing teams of 75 people or more - Hands-on budget management experience - Proficiency in Microsoft Excel and Google Suite - Strong communication skills - Familiarity with Lean and Agile methodologies - Experience implementing new tools and technologies Key Skills: - Excellent communication and interpersonal skills - Emotional intelligence and coaching abilities - People management and accountability - Decision-making and root cause analysis - Customer focus and teamwork What's in it for you - Continuous learning and growth opportunities - Comprehensive employee benefits plan - Fast-track growth for high-potential individuals - Work with leading global brands - Personalized training programs for development - Equal opportunities employer promoting a diverse workforce This job description provides an overview of the Manager - Operations role at MarketStar. If you are ready to take on this challenge, hit the Apply Now button and join our team!,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Regional Retail Trainer based in Hyderabad, you will play a crucial role in training and developing our retail workforce to enhance their skills and align their performance with the business goals. Your primary responsibilities will include collaborating with the Sr. Training Manager to design and implement impactful training programs, delivering engaging training sessions both in-person and remotely for retail teams, and conducting onboarding for new joiners while clearly communicating company policies, procedures, and product knowledge. You will be tasked with training teams on sales techniques, customer service, and negotiation skills, evaluating training effectiveness, and providing constructive feedback and coaching to ensure continuous improvement. Additionally, you will work closely with store and cluster managers to align training with store-specific needs and sales goals, while also ensuring that training content, curriculum, and documentation are kept up to date. To excel in this role, you should possess a Bachelor's degree or equivalent practical experience, along with at least 2-6 years of experience in a similar role as a Retail Trainer or Sales Trainer. A strong understanding of retail operations, sales techniques, and customer service principles is essential, along with excellent communication, facilitation, and presentation skills. Proficiency in MS Office and training tools/software is required, as well as strong interpersonal, coaching, and analytical skills. Flexibility to travel within the region as needed is a key requirement for this role, and fluency in Telugu and English is mandatory. If you are passionate about training and developing retail teams and have the required skills and qualifications, we encourage you to apply for this exciting opportunity.,
Posted 6 days ago
4.0 - 9.0 years
4 - 9 Lacs
Bengaluru, Karnataka, India
On-site
We are seeking an experienced Team Lead - OTC Order Management to join KVC Consultants Ltd. In this critical leadership role, you will be responsible for overseeing the entire order-to-cash (OTC) lifecycle, managing a team of O2C specialists and SMEs, and ensuring optimal team performance. You will play a key role in process ownership, mentorship, escalation management, and stakeholder collaboration to ensure efficient and accurate order fulfillment. Roles and Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs (Subject Matter Experts), ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management: Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Skills Requirement: Proven experience in Order-to-Cash (O2C) processes. Demonstrated team leadership and management capabilities. Strong understanding of the entire order lifecycle, from processing to invoicing. Excellent mentorship and coaching skills for team development. Proficiency in handling and resolving escalated issues. Strong collaboration and communication skills for working with cross-functional teams. Ability to ensure efficient and accurate process execution. QUALIFICATION: Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field, or equivalent practical experience.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You will be joining Zyla Health, India's leading AI-based healthcare management platform situated in Gurugram. As a Life Coach, your primary responsibility will be to offer coaching, training, and personal development assistance to clients. Your daily tasks will involve conducting coaching sessions, organizing training programs, and assisting clients in achieving their personal development objectives. To excel in this role, you should possess expertise in Life Coaching and Coaching skills along with strong communication abilities. Additionally, having proficiency in Training and Personal Development skills is crucial. Excellent interpersonal skills, empathy towards clients, and the ability to motivate and inspire others are qualities that will be beneficial in this position. A certification in Life Coaching or a related field would be advantageous for this role.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
At EY, you'll have the opportunity to build a career tailored to your unique strengths, with global support, an inclusive culture, and cutting-edge technology to help you reach your full potential. Your individual voice and perspective are essential in driving EY towards continuous improvement. Join us in creating an exceptional experience for yourself while contributing to a better working world for all. As an EY Assurance Assistant Manager, you will serve as the primary point of contact from GDS for tasks assigned by global client-serving assurance teams. Your responsibilities will include ensuring timely and high-quality deliverables, managing day-to-day operations of engagements, and overseeing a team of Associate and Senior level personnel at GDS. Key Responsibilities: - Lead engagements from the GDS front, ensuring timely and high-quality work aligned with EY Global Audit Methodology (GAM) and global team expectations. - Demonstrate a strong understanding of GAM while reviewing procedures performed by GDS staff and utilize EY tools effectively for efficient reviews. - Cultivate productive relationships with key EY Global counterparts and embed Quality and Risk Management procedures into engagement teams" work. - Manage workflow, allocate resources, monitor team performance, and address operational matters. - Uphold professionalism, clarity in communication, and competence when interacting with GDS and Global teams. - Identify opportunities for process improvement, standardize review processes, and motivate and develop GDS team members. - Conduct performance reviews, provide feedback, and lead by example. Skills and Attributes Required: - Expert knowledge of Indian accounting and assurance standards, IFRS, UK GAAP, or US GAAP. - Excellent communication, interpersonal, and presentation skills. - Strong project management, leadership, and coaching abilities. - Logical reasoning skills, ability to foster a positive work culture, and alignment with EY values. - Proficiency in MS Office and Outlook, with an interest in business and commerciality. Qualifications: - Qualified Chartered Accountant (ICAI) / ACCA / CPA with 3-4 years of post-qualification experience in external or Assurance reviews. - Alternatively, 6+ years of relevant Assurance work experience for semi-qualified individuals. EY offers a dynamic global environment through Global Delivery Services (GDS), where you can collaborate with diverse teams on exciting projects and work with leading businesses worldwide. Continuous learning, personalized success paths, transformative leadership opportunities, and an inclusive culture are the pillars of EY's commitment to building a better working world. Join a team of commercial-minded professionals at EY and contribute to market-leading initiatives across various industries, supported by a global network of talented individuals committed to creating long-term value and trust in the capital markets. EY - Building a better working world.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As the Training Manager at SPAR Hypermarkets in India, you will play a crucial role in enhancing the skills and knowledge of store employees to drive sales, improve cashier efficiency, achieve customer excellence, and ensure overall operational excellence. With over 80 years of history and a presence in 44 countries, SPAR is committed to values such as Freshness, Choice, Value, and Service. Your responsibilities will include conducting various types of training for store employees, from induction and on-the-job training for new hires to regular sales and customer service trainings. You will be tasked with identifying and grooming in-store trainers, conducting in-store training activities, and evaluating the effectiveness of training programs based on feedback received. Additionally, you will handle the Learning Management System (LMS), digital learning initiatives, and training dashboards to ensure continuous development and improvement. To excel in this role, you should possess excellent communication and interpersonal skills, coaching abilities, and proficiency in Excel and PowerPoint. Adaptability, collaboration, and execution excellence are key competencies required for this position. An MBA qualification, experience in the retail industry (preferably in food or hypermarkets), TTT certification, FSSAI certification, proficiency in multiple languages, and a willingness to travel are additional qualifications that would be advantageous. This is a full-time, permanent position with benefits such as cell phone reimbursement, a flexible schedule, provided food, and health insurance. The work schedule is in the morning shift with a performance bonus offered. To be considered for this role, candidates should have at least 2 years of experience in retail training and development and 1 year of experience in store training. The work location is in person, and the application deadline is 25/04/2022, with an expected start date of 03/07/2025.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
At EY, you have the opportunity to shape your future with confidence by joining a globally connected powerhouse of diverse teams that can take your career to new heights. EY is dedicated to building a better working world and is currently seeking an Assurance Senior Manager to become a key player in their team. As an Assurance Senior Manager at EY, you will be the primary point of contact from GDS for tasks assigned by global client serving assurance teams. Your responsibilities will include ensuring the timeliness and quality of deliverables, as well as managing the day-to-day operations of engagements. The ideal candidate for this role will have Assurance related experience in the Asset Management industry. You will be expected to support the management of service delivery for key clients, coach managers in the Asset Management segment, provide technical support, deliver industry training, and contribute to the growth of the Asset Management practice. Key Responsibilities: - Manage and develop people by empowering, monitoring, coaching, and motivating team members. - Identify development opportunities and training needs for high-performing managers. - Conduct performance reviews, serve as a leader and mentor, and play a significant role in team performance. - Develop and maintain strong relationships with key contacts in the Asset Management sector and support growth and quality initiatives. - Enhance connectivity between teams and identify opportunities for work. - Support quality service delivery and address issues as needed. - Establish best practice sharing within teams. Skills And Attributes Required: - Expert knowledge of Indian accounting and assurance standards. - Asset Management and assurance experience, particularly in Hedge Funds and Private Equity. - Strong interpersonal, risk management, facilitation, and presentation skills. - Project management, leadership, coaching, and supervisory skills. - Proficiency in English communication. - Qualified Chartered Accountant (ICAI) / CPA/ACCA with over 10 years of relevant experience. Qualifications: - Approximately over 10 years of Assurance relevant experience with well-known CA firms. - International experience of over 2 years is an added advantage. What We Offer: EY Global Delivery Services (GDS) provides a dynamic and global delivery network that offers fulfilling career opportunities across various business disciplines. You will have the chance to collaborate with EY teams on exciting projects and work with leading brands from around the world. Continuous learning, transformative leadership, and a diverse and inclusive culture are some of the benefits of being part of the EY team. Join EY in building a better working world and be part of a team that shapes the future with confidence while addressing the most pressing issues of today and tomorrow.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a member of ZS, you have the opportunity to be part of a team where your passion can truly make a difference in people's lives. ZS is a management consulting and technology firm dedicated to enhancing the quality of life and transforming the way we live. Our greatest asset is our people, and by joining us, you will collaborate with a talented group of individuals who are committed to developing innovative solutions that have a positive impact on patients, caregivers, and consumers globally. At ZS, we prioritize a client-first approach, working closely with our clients to create tailored solutions and technology products that drive value and yield measurable results in key areas of their business. At ZS, we recognize that our people are our most valuable asset. We celebrate the diverse elements that make up their identities, personal experiences, and belief systems, as these aspects shape who they are and what makes them unique. We believe that your individual interests, identities, and eagerness to learn contribute to your success within our organization. Learn more about our efforts in diversity, equity, and inclusion, as well as the supportive networks available at ZS to help our employees create community spaces, access necessary resources for growth, and amplify the messages they are passionate about. In this role, you will have the opportunity to: - Lead end-to-end projects leveraging cloud technologies to address complex business challenges - Provide technological expertise to optimize value for clients and project teams - Implement a robust delivery methodology to ensure projects are completed on time, within budget, and to the clients" satisfaction - Design technology solutions that are scalable, resilient, and cost-effective - Mentor and guide project team members to foster continuous learning and professional development - Demonstrate expertise, effective communication, and strong interpersonal skills in interactions with internal teams and clients - Collaborate with ZS experts to drive innovation and mitigate project risks - Engage with global team members to ensure seamless project delivery - Bring structure to ambiguous tasks in developing business cases with clients - Support ZS Leadership in business case development, innovation, thought leadership, and team initiatives We are looking for candidates who meet the following criteria: - Currently enrolled in the junior year of a Bachelor's program or the first year of a Master's program in Business Analytics, Computer Science, MIS, MBA, or a related field - Possess a minimum of 5 years of consulting experience in leading large-scale technology implementations - Strong communication skills to effectively convey technical concepts to diverse audiences - Demonstrated supervisory, coaching, and hands-on project management abilities - Extensive experience with major cloud platforms such as AWS, Azure, and GCP - Proficiency in enterprise data management, advanced analytics, process automation, and application development - Familiarity with industry-standard products and platforms like Snowflake, Databricks, Redshift, Salesforce, Power BI, Cloud - Experience in delivering projects utilizing agile methodologies Additionally, desirable skills include: - Ability to manage a virtual global team for the timely execution of multiple projects - Proficiency in analyzing and troubleshooting interactions between databases, operating systems, and applications - Willingness to travel to global offices as necessary to collaborate with clients and internal project teams ZS offers a comprehensive total rewards package that encompasses health and well-being, financial planning, annual leave, personal growth, and professional development. Our commitment to skills development, multiple career advancement options, internal mobility paths, and collaborative culture empowers you to excel both as an individual and as a global team member. We foster a flexible and connected work environment at ZS, enabling a blend of remote work and on-site presence at clients" offices or ZS locations for most of the week. The essence of ZS culture and innovation thrives in planned and spontaneous face-to-face interactions. Travel is an essential component of the role for client-facing ZS employees, as the needs of your project and client take precedence. While some projects may be local, all client-facing ZS staff should be prepared to travel as required. Travel opportunities provide a chance to strengthen client relationships, gain diverse experiences, and enhance professional growth through exposure to different environments and cultures. If you are interested in joining us at ZS, we invite you to apply even if you do not meet all the specified requirements. We are committed to building a diverse and inclusive company where individuals from all backgrounds can contribute their unique perspectives to create life-changing impact and drive better outcomes for all. ZS is an equal opportunity employer that strives to offer equal employment and advancement opportunities without regard to any protected class under applicable law. To complete your application, candidates must be able to obtain work authorization for their intended country of employment. An online application, along with a comprehensive set of transcripts (official or unofficial), is mandatory for consideration. For further information, visit www.zs.com.,
Posted 1 week ago
2.0 - 6.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
At EY, you will have the opportunity to develop a career tailored to your unique strengths, supported by a global network, inclusive environment, and cutting-edge technology to help you reach your full potential. Your individual voice and perspective are valued as we strive to continuously improve and make a positive impact in the world. As an EY Assurance Senior, you will serve as the primary contact for tasks assigned by global client-serving assurance teams at GDS. Your role involves ensuring the timely delivery and quality of work, as well as overseeing day-to-day operations of engagements. We are seeking candidates with strong technical expertise, project management skills, and effective communication and leadership abilities. In this position, you will lead engagements, review procedures, maintain relationships with key counterparts, and uphold EY quality and risk management standards. Key Responsibilities: - Lead engagements from the GDS front, ensuring timely and high-quality work in alignment with EY Global Audit Methodology. - Demonstrate understanding of engagements and EY GAM, reviewing procedures performed by GDS staff and leveraging EY tools for efficient reviews. - Develop relationships with key EY Global counterparts and embed quality and risk management procedures into engagements. - Manage workflow, allocate resources, monitor performance, and discuss operational matters with assurance teams. - Maintain professionalism and clarity in communication with GDS and Global teams. - Identify opportunities for process improvement, standardize review processes, and motivate and develop team members. - Conduct performance reviews, provide feedback and training, and lead by example. Skills and Attributes: - Knowledge of accounting and assurance standards, including IFRS, UK GAAP, and US GAAP. - Excellent communication, interpersonal, and presentation skills. - Project management, leadership, and coaching abilities. - Logical reasoning skills and ability to promote a positive work culture. - Proficiency in MS Office and Outlook, with an interest in business and commerciality. Qualifications: - Chartered Accountant (ICAI) with relevant work experience. - Articleship with a Big Four or mid-tier firm, or ACCA/CPA with 2+ years of experience. - Non-Qualified (B.Com) with 3+ years of relevant work experience in Assurance. By joining EY, you will have the opportunity to collaborate with a diverse and inclusive team, work on global projects, and contribute to building a better working world. Continuous learning, transformative leadership, and a supportive culture await you at EY Global Delivery Services, where you can make a meaningful impact and grow both personally and professionally. Join us in our mission to create long-term value for clients, people, and society while driving positive change in the world.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
maharashtra
On-site
The role of a Trainee Process Consultant-Non-Voice in Mumbai requires you to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As an associate, you are expected to possess basic knowledge of Claims Administration - Non Voice, along with good reasoning and analytical skills. You should be able to communicate fluently in the language necessary for the function/location, demonstrate active listening skills, and have a passion for learning. Your responsibilities will include acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per the process guidelines. It is essential to adhere to attendance and punctuality norms, meet assigned productivity goals, and understand and comply with quality standards and SLAs. Additionally, you must have influencing skills, the ability to comprehend process requirements well, and demonstrate exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Mandatory skills for this role include proficiency in using computers and software applications, as well as phone systems. You should be able to understand basic data and take appropriate action, drive individual and team efficiency through effective metric management, coach and motivate employees, and evaluate their performance. It is crucial to strategically lead and develop the team towards improved performance, delegate and manage workloads and projects across functions, and proactively solve problems and conflicts. Preferred skills for this position include proficiency in MS Office, typing skills, computer skills, effective communication in English, good analytical skills, and comprehending ability. By demonstrating these skills and qualities, you will contribute to the success of the team and organization in Mumbai, India.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
The role of a Team Leader Operations at Sagility is to assist in managing overall account performance and financial profits by coaching and developing Senior Process Consultants to deliver quality performance. You will be responsible for overseeing Senior Process Consultants to ensure successful day-to-day operations. As a Team Leader Operations for Apria Fax Intake (Non-Voice), you are required to have a minimum educational qualification of Any Graduate and at least 3+ years of experience in RCM-AP/AR (Non-Voice), including 12 months in a supervisor capacity. Experience in the healthcare industry is preferred. Your key responsibilities will include providing day-to-day leadership, coaching, and development support to direct reports (Senior Process Consultants). You will review operating statistics regularly to ensure that client and organizational goals are being met in areas such as service quality and timeliness. Identifying areas of process improvement and implementing resolutions will be crucial to increase client satisfaction and company profitability. Additionally, you will oversee enhancements to client programs and ensure process quality for all work performed by the team. It is important for you to participate in client visits and roundtables to provide insights on program performance or new programs being offered. Collaboration with the Manager Operations to balance the needs of individual teams with the entire organization is key. You should promote teamwork, provide growth development opportunities, and maintain a safe work environment while delivering the highest quality service to internal and external customers, in compliance with HIPAA regulations. Mandatory skills for this role include exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency in necessary technology, ability to drive efficiency and productivity, coach and motivate employees, strategically lead and develop teams, delegate and manage workloads, and drive continuous improvement efforts are essential. You should also possess advanced customer focus and service skills. Preferred skills for this position include basic financial analysis (cost-effectiveness, cost-benefit etc.). This position is based in Hyderabad, India.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a senior at EY, you will be required to manage a portfolio of clients and be responsible for the timeliness and quality of the work of the Global Delivery Services team serving that client. The role demands technical knowledge of Assurance and accounting standards, strong project management skills, as well as well-developed communication and leadership skills. Seniors work on increasingly challenging engagements to gain the experience and skills needed to manage a portfolio, typically leading small teams comprising Associates, Advanced Associates, and Lead Associates. The role offers a blended experience of EY's domestic and multinational clients for CAs looking to gain exposure to IFRS, ISAs, and multinational companies while retaining domestic client experience. In the role of a Senior, your primary responsibilities and accountabilities will include adapting the Assurance approach to the changing client environment, demonstrating a thorough understanding of complex accounting and Assurance concepts, developing people through effective delegation and guidance, fostering an efficient, innovative, and team-oriented work environment, utilizing technology for continuous learning and knowledge sharing, and maintaining an educational program to continually develop skills. Technical Competencies / Skills required for the role include Assurance Technical skills with good knowledge of IFRS, US GAAP standards, and ISAs, Accounting Standards with working knowledge of GAAP and financial performance concepts, Coaching skills to supervise and provide feedback to junior team members, Project Management skills to run multiple engagements and collaborate with onshore teams, Communication skills to build relationships and resolve problems effectively, and being a team player contributing to a positive team environment. The ideal candidate will have 1-4 years of post-qualification experience (CA) from midsized to Big 4 Assurance background or 2-5 years of post-qualification experience (ACCA) from midsized to Big 4 Assurance background. Competencies and skills required include a basic understanding of accounting and Assurance concepts, strong interpersonal and communication skills, proficiency in MS Office and Outlook, logical reasoning skills, interest in business and commerciality, ability to work under pressure, commitment to continuous learning, energy, enthusiasm, flexibility, attention to detail, among others. EY Global Delivery Services (GDS) is a dynamic and truly global delivery network offering fulfilling career opportunities across various business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands globally, while continuously learning and developing skills for your career growth. EY is committed to building a better working world, creating long-term value for clients, people, and society, and providing diverse and inclusive culture for its employees to thrive and make a meaningful impact.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
The Gymnastics Coach position is a full-time on-site role based in Delhi, India. As a Gymnastics Coach, your primary responsibilities will include conducting gymnastics and tumbling classes, communicating effectively with both students and parents, providing coaching and instruction, and overall sports coaching. To excel in this role, you should possess strong gymnastics and tumbling skills, effective communication and coaching abilities, prior experience in sports coaching, the capability to work well with children and teenagers, and a positive and motivational attitude. Additionally, having a certification in Gymnastics coaching would be considered a bonus. If you are passionate about gymnastics, have a knack for coaching, and enjoy working with young individuals, this role offers you the opportunity to make a positive impact through sports and mentorship.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
As a skilled API Development Lead, you will play a pivotal role in optimizing the API development lifecycle and enhancing efficiency. Your responsibilities will include identifying bottlenecks, coaching developers on best practices, and implementing tools to streamline processes. You will also be involved in translating business requirements into detailed designs, creating robust APIs, and driving hands-on leadership through code reviews and technical mentorship. Your expertise in promoting API versioning, documentation standards, and security practices will be crucial in ensuring quality and governance. Additionally, you will work on establishing automated quality gates, testing procedures, and CI/CD workflows for APIs. It is essential that you have experience in SAP Integration using Azure, with a focus on API development using .NET and Azure services, and familiarity with Azure API Management. Key Responsibilities: - Identify delivery bottlenecks and inefficiencies in the API development lifecycle. - Coach developers on industry-standard best practices for API design, testing, and deployment. - Introduce tooling, patterns, and accelerators to enhance efficiency. - Translate business requirements into clear detailed designs. - Design robust, scalable, and reusable APIs and integration patterns. - Contribute to code reviews, proofs of concept, and hands-on development. - Provide deep technical mentorship to enhance the team's capabilities. - Promote API versioning, documentation standards, and security practices. - Help establish automated quality gates, testing procedures, and CI/CD workflows. Requirements: - Excellent leadership, communication, and coaching skills. - 10+ years of experience in API development, particularly in enterprise integration contexts involving SAP & eCommerce platforms. - Deep knowledge of RESTful services, JSON, HTTP, authentication protocols, and API gateways. - Experience with event-driven architecture and asynchronous messaging. - Hands-on experience with API development tools and platforms. - Strong background in programming languages such as Node.js and .NET. - Familiarity with Azure Cloud services and related tools. Your role as an API Development Lead will be instrumental in driving innovation, enhancing team capabilities, and ensuring the seamless integration of APIs within enterprise environments.,
Posted 2 weeks ago
1.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As an EY Assurance Assistant Manager, you will be the main point of contact from GDS for the tasks assigned by the global client serving assurance teams. You will be responsible for the timeliness and quality of deliverables, along with managing the day-to-day operations of those engagements. We're looking for candidates who possess technical knowledge, including the ability to interpret reviews and accounting standards, strong project management skills, excellent communication, and leadership skills. GDS Assistant Managers would have Associate level or Senior level personnel to work with at GDS and get the tasks executed from them, along with performing a review as an Assistant Manager, as defined by the Global client serving assurance teams. **Key Responsibilities:** - Lead an engagement from the GDS front to ensure timely and high-quality work delivery, as per EY GAM and in line with Global team expectations. - Demonstrate a strong understanding of GAM while reviewing procedures performed by GDS staff, utilizing knowledge of EY tools for efficient and meaningful reviews. - Develop and maintain productive relationships with key EY Global counterparts like Assurance executives based out of Americas or Europe. - Understand EY Quality and Risk Management procedures and ensure their implementation in the engagement teams" work. - Discuss work flow management proactively with the assurance teams, allocate resources to assigned work, and monitor performance against standards. - Demonstrate professionalism, competence, and clarity of communication when dealing with GDS and Global teams. - Establish expectations of value to be delivered to the respective GDS Global teams aligned. - Identify opportunities to enhance the scope of work for GDS on engagements. - Standardize review processes and leverage best practices across aligned engagements or beyond. - Motivate and lead GDS team members, identify and foster key talents, coach and supervise team members. - Be responsible for various operational matters related to aligned engagements. - Conduct timely performance reviews and provide performance feedback/training. - Ability to lead by example. **Skills and Attributes for Success:** - Expert Knowledge of Indian accounting and assurance standards or knowledge of IFRS / UK GAAP / US GAAP and International review standards is an added advantage. - Excellent communication skills. - Effective interpersonal, risk management, facilitation, and presentation skills. - Ability to confidently lead conversations and discussions with key stakeholders. - Project management, leadership, coaching, counseling, and supervisory skills. - Robust logical and reasoning skills. - Ability to spread positive work culture, teaming, and live EY values. - The ability to quickly form strong working relationships with colleagues in India and global teams. **Qualifications:** - Qualified Chartered Accountant (ICAI) freshers. - 1+ years post-qualification experience with either CA / ACCA / CPA. - Mid- or top-tier accounting firm focused on external or Assurance reviews. - MNC or larger domestic Indian companies, preferably within a Shared Service Environment. - Semi Qualified with 6+ years of relevant Assurance work experience. **Additional Qualifications (Ideally):** - Proficiency in MS Office and Outlook. - Interest in business and commerciality. EY Global Delivery Services (GDS) is a dynamic and truly global delivery network with opportunities to work with leading businesses across a range of industries. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Continuous learning, success as defined by you, transformative leadership, and a diverse and inclusive culture are all part of the EY experience as we strive to build a better working world.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
kerala
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. GDS Assurance Senior Position Description Summary As a senior, you are required to manage a portfolio of clients and be responsible for the timeliness and quality of the work of the Global Delivery Services team serving that client. The role requires technical knowledge of Assurance and accounting standards and strong project management skills along with well-developed communication and leadership skills. Seniors work on increasingly challenging engagements to gain the experience and skills needed to manage a portfolio. Seniors typically manage small teams comprising Associates, Advanced Associates, and Lead Associates. The role will provide a blended experience of EY's domestic and multinational clients for CAs who want to gain exposure to IFRS/ISAs/multinational companies while retaining domestic client experience. Primary Responsibilities and Accountabilities in the role of a Senior: - Adapt the Assurance approach to the changing client environment. - Demonstrate a thorough understanding of complex accounting and Assurance concepts and apply them to client situations. - Develop people through effectively delegating tasks and providing guidance to staff. Provide performance feedback and training and conduct performance reviews. - Foster an efficient, innovative, and team-oriented work environment. Contribute ideas/opinions to the Assurance teams and listen/respond to other team members" views. - Use technology to continually learn, share knowledge with team members, and enhance service delivery. - Maintain an educational program to continually develop skills. Develop an understanding of EY's service lines and actively seek/encourage team members to contribute ideas and identify opportunities to apply the firm's services. Technical Competencies/Skills Required: - Assurance Technical skills: good knowledge of InDAAS standards. Working knowledge of ISAs is an advantage. - Accounting Standards: good working knowledge of GAAP and financial performance and measurement concepts. Working knowledge of IFRS is an advantage. - Coaching skills: Able to coach and supervise junior team members and give feedback. - Project Management skills: Able to run multiple (5-6) engagements and team members simultaneously and collaborate with the onshore engagement team to identify critical project outcomes, work products, barriers to success, and changes in expectations or scope. - Communication skills: Build relationships with on-site and overseas colleagues, explain issues clearly, escalate and resolve problems appropriately. - Team player: Contribute to a positive team environment by demonstrating consistent commitment and optimism toward work challenges. Experience: - 1-4 years of post-qualification (CA) experience from midsized to Big 4 Assurance background - 2-5 years of post-qualification (ACCA) experience from midsized to Big 4 Assurance background Competencies/Skills: - Basic understanding of accounting and Assurance concepts. - Strong interpersonal and good written & oral communication skills. - Proficient with MS Office and Outlook. - Robust logical and reasoning skills. - Interest in business and commerciality. - Team player, with the ability to multi-task, flexible, and can work under pressure. - Commitment to continuous learning and proactively implement new processes. - Energy, enthusiasm, and flexibility. - Empathy, patience, confidence, seeks continuous improvement. - Robust and assertive, able to handle conflicting demands and priorities. - Attention to detail. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. - Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. - Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way. - Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs. - Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a Total Rewards Specialist at Accenture, you will be responsible for leveraging your strong understanding of Compensation, Benefits, and Performance Management to solve issues in these areas. Your role will involve leading a team, sharing company goals, safety rules, and deadlines, and keeping the team motivated. You will monitor team performance, assist in hiring and training, and provide progress updates to managers. Additionally, you will facilitate communication of feedback and company policies between the team and management, ensuring adherence to defined processes. Your responsibilities will include understanding and improving process metrics such as SLA, OLA, and KPI, collaborating with the Service Management Team on client performance reporting, and planning and monitoring workload distribution for timely and accurate delivery. You will implement governance mechanisms to track and review performance, ensuring that services meet SLA standards and providing excellent customer service. Identify and escalate quality or scope issues affecting delivery, handle escalations, conduct root cause analysis, and apply corrective actions. Your role will also involve creating realistic project plans with accurate estimates and timelines, tracking progress, and maintaining proper documentation of issues and decisions. Building and maintaining strong client and stakeholder relationships will be essential, as well as keeping Business Continuity and Disaster Recovery plans updated. You will coordinate with the Business Continuity Management Team and IT for regular plan testing. In-depth understanding of Compensation and/or Benefits Admin processes to meet business requirements, acquisition of in-depth knowledge as required, and support in Knowledge Transfer of any process will be part of your expertise. You will liaise with the Business Excellence team to drive Operational Excellence, identify and implement improvement/innovative ideas, and ensure process controls are put in place and followed. Your qualifications should include extensive and demonstrable experience of HR Processes, especially Comp & Benefits and Performance management, a clear understanding of existing metrics in the process, Business Process Implementation, strong MS Office and Excel skills, and proficient client interfacing skills. A Bachelors degree in any discipline is essential, with additional HR Domain Certification, Knowledge, and experience of Success Factors Employee Central Module being desirable. You should possess excellent interpersonal skills, a strong customer orientation, resilience, good organizational and multitasking skills, analytical and problem-solving skills, high levels of confidentiality, focus on data accuracy and attention to detail, ability to deal with customer complaints professionally, basic leadership and coaching skills, teamwork, collaboration, self-drive, flexibility to work in shifts, and be results/target oriented with multi-cultural awareness. In this role, you will be required to analyze and solve moderately complex problems, create new solutions, understand the strategic direction set by senior management, and manage small teams and/or work efforts at a client or within Accenture. Please note that this role may require working in rotational shifts.,
Posted 2 weeks ago
5.0 - 10.0 years
4 - 7 Lacs
Pune, Maharashtra, India
On-site
Description We are seeking an experienced Assistant Manager for Learning & Development (L&D) to join our team in India. The ideal candidate will have a strong background in designing, implementing, and managing training programs that enhance employee performance and contribute to organizational success. Responsibilities Assist in the development and implementation of training programs to enhance employee skills and knowledge. Conduct needs assessments to identify training gaps and opportunities for improvement. Collaborate with department heads to ensure training aligns with business objectives. Monitor and evaluate the effectiveness of training programs and make recommendations for improvement. Maintain training records and prepare reports on training activities and outcomes. Support the Learning & Development Manager in planning and executing special projects and initiatives. Skills and Qualifications Bachelor's degree in Human Resources, Education, Business Administration, or a related field. 5-10 years of experience in Learning & Development or a related field. Strong knowledge of instructional design methodologies and learning theories. Proficiency in using Learning Management Systems (LMS) and e-learning tools. Excellent communication, presentation, and facilitation skills. Ability to analyze data and metrics to assess training effectiveness and ROI. Strong organizational skills and attention to detail. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
Posted 1 month ago
5.0 - 9.0 years
5 - 9 Lacs
Udaipur, Rajasthan, India
On-site
Key Responsibilities Team Leadership & Development: Recruit, onboard, train, and continuously motivate a team of Sales Managers and/or Sales Officers to achieve business targets. Conduct regular performance reviews and provide constructive feedback and coaching to enhance individual and team productivity. Foster a positive and results-driven team environment. Business Development & Portfolio Management: Develop and execute strategies to identify and penetrate potential market areas for business sourcing. Responsible for building and maintaining a healthy and profitable business portfolio within the assigned territory. Analyze market trends and competitor activities to identify new opportunities and challenges. Sales Productivity & Performance: Ensure the consistent productivity of the sales team, guiding them to meet and exceed sales objectives. Monitor and analyze sales performance data, implementing corrective actions as needed. Customer Experience & Service: Ensure a superior customer experience throughout the sales and service lifecycle. Oversee and actively manage customer service concerns, including collections, prepayments, and other service-related inquiries, ensuring timely and effective resolution. Collections & Recovery Management: Keep track of collections and recovery efforts, ensuring that delinquency rates remain below permissible limits. Implement strategies to minimize bad debt and optimize recovery processes. Skills: Proven track record of achieving sales targets and driving team performance. Excellent recruitment, training, and coaching skills. Strong analytical and problem-solving abilities. Exceptional communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite. In-depth knowledge of the local market and customer dynamics.
Posted 1 month ago
8.0 - 10.0 years
6 - 7 Lacs
Thiruvananthapuram
Work from Office
To lead and manage the sales team in achieving revenue targets, developing strategic sales plans, building strong customer relationships, and continuously improving sales processes and team performance.
Posted 1 month ago
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