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Cluster Leader

Cluster Leader

Zenplus

3 - 7 years

2 - 3 Lacs

noida

Posted:4 days ago| Platform:

Apply

Skills Required

cluster fleet medical medicines dispatch fuel shift logistics emergency roasters inventory tracking coordination executive operations vendor safety area workshop staff ambulance transport roots planning site field driver attendance supervisor customer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Act as a single point of contact for field staff management.

Activities & Responsibilities:

Daily Checks:

Contact every ambulance for availability in each shift.
Contact the call center to track ambulance locations.
Take corrective action as required and maintain records.

Fleet Staff Management:

Manage and confirm daily attendance reports to CDC.
Coordinate with the Manager for reliever staff deployment.
Inform field staff about overtime.
Resolve field staff issues, monitor, and guide them to meet performance targets.
Conduct field visits and audits to assess staff performance.

Adherence to Norms & Policies:

Monitor fuel expenses and ensure adherence to refueling policies.
Record and investigate disparities in fuel consumption.
Track ambulance-wise maintenance and inventory.
Ensure availability of necessary supplies with field staff.

Issue & Complaint Management:

Gather complaints and feedback from CDC and clients.
Discuss issues with field staff and take corrective actions.
Maintain detailed complaint records for each ambulance.

Medicines & Ambulance Audit:

Track expired medicines and ensure proper disposal.
Work with ambulance audit teams to resolve non-compliance.

Preventive Maintenance & Upkeep:

Coordinate with

Maintenance Executives

for scheduled servicing.
Ensure ambulances undergo

preventive upkeep

as per plan.
Monitor

vendor performance, review invoices, and control expenses.

Performance & Reporting:

Meet all defined targets and performance metrics.
Raise invoices for clients and follow up on payments.
Do not depend on recruiters for driver hiring ensure proactive staffing.
Maintain daily records and share reports with the MIS Team.

Preferred candidate profile

Experience in Ambulance operations is preferred

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