Posted:4 hours ago|
Platform:
Work from Office
Full Time
Hyperlocal/Quick-Commerce Network Expansion: Launch and scale the operations across cities from scratch including hub setup, staffing, and training. Plan and execute city-level ramp-ups, pilot projects, and cost modeling exercises.
Operational Excellence: Ensure adherence to SLAs and quality metrics (GM/CM%, RTO, etc.). Drive performance audits and implement SOPs to optimize cost-per-order and improve customer experience.
Cost Strategy & Profitability: Develop and own the P&L for assigned zones; implement cost-effective strategies in manpower, infra, and routing. Partner with finance to ensure accurate reconciliation, cash management, and profitability at the micro-hub level.
Team Management & Grooming: Hire, train, and groom delivery personnel and on-ground operation leads via structured OJT and performance tracking mechanisms. Drive a high-performance culture through regular reviews, productivity benchmarks, and upskilling.
Stakeholder Management: Coordinate closely with client partners to align on daily ops, performance expectations, and escalation handling. Support inter-city ops alignment, especially in expanding geographies.
Experience: 5–8 years in hyperlocal/Quick-commerce logistics; must have led operations and 3P logistics in a leadership role.
Industry Exposure: Hyperlocal delivery, ecommerce logistics, food/grocery delivery, or quick commerce.
Strong command over ground operations and supply chain mechanics (Last Mile).
Analytical mindset with a focus on cost vs. performance.
Excellent team handling, stakeholder engagement, and communication skills.
Loadshare Networks
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