Cisco SAM Licensing Specialist

Summary

Cisco SAM Licensing Specialist

independently in a client-facing role

Responsibilities

Cisco Licensing Expertise (Primary Responsibility)

• Serve as the

  primary expert

  for Cisco licensing models, agreements, and entitlement structures.
• Manage and optimize Cisco Enterprise Agreements (EAs), including consumption tracking and renewal preparation.
• Interpret Cisco’s current and historical

  Product Terms

  and translate them into actionable licensing rules.
• Support clients in managing

  Cisco Smart Accounts

  , license activation, and entitlement reconciliation.
• Conduct usage and entitlement analysis for Cisco products such as

  Webex, Splunk, security suites, networking software

  , and related services.
• Provide guidance on Cisco

  BYOL models

  for cloud environments and associated requirements.
• Use Cisco licensing portals and tools to collect critical usage and entitlement data.
• Advise clients on Cisco renewal, negotiation strategies, and optimization opportunities.

Software Licensing Management (Secondary Responsibility)

• Manage licensing and compliance for

  multiple publishers

  beyond Cisco (e.g., Microsoft, Adobe, VMware, Oracle).
• Interpret license agreements, product use rights, and contract terms across various vendors.
• Ensure compliance with licensing rules and contractual obligations.
• Provide optimization recommendations and remediation actions based on usage and entitlement analysis.

Client Engagement & Advisory

• Act as a trusted advisor in a

  client-facing capacity

  , leading discussions, workshops, and presentations independently.
• Provide clear guidance on licensing strategy, contract structures, indirect usage scenarios, and optimization opportunities.
• Support negotiation preparation with well-researched insights and usage-based recommendations.

Data & Usage Analysis

• Extract, validate, and analyze licensing and usage data from SAM tools (e.g.,

  ServiceNow

  ,

  Flexera

  ) and vendor portals.
• Conduct detailed indirect usage analysis and propose optimal licensing options.
• Build clear, data-driven reports that outline compliance status, usage trends, risk areas, and cost savings opportunities.

Operational Excellence

• Maintain accurate inventories, documentation, and licensing records.
• Support SAM process improvement initiatives.
• Collaborate with procurement, IT, operations, and vendor management teams.

Qualifications

Required Qualifications

• 3+ years of hands-on experience with Cisco licensing

  , including Enterprise Agreements, Smart Accounts, and Cisco Product Terms.
• Experience across

  multiple software publishers

  in a SAM or licensing role.
• Strong skills in interpreting complex licensing documentation and mapping it to real usage data.
• Client-facing experience with the ability to work independently.
• Proficiency using

  ServiceNow

  ,

  Flexera

  , or similar SAM platforms.
• Strong analytical skills with experience working with large datasets.
• Excellent communication, reporting, and stakeholder management abilities.

Preferred Skills

• Experience with Cisco Webex, Splunk licensing, networking software, and security suites.
• Familiarity with Cisco’s cloud and hybrid licensing, including BYOL models.
• Exposure to contract negotiation and renewal strategies.
• Vendor licensing certifications or SAM-related certifications (e.g., ITIL, CSAM, CAMP).