Chief Administrative Officer (CAO)

Role & responsibilities

Chief Administrative Officer (CAO)

Venus Remedies Limited

Purpose & Vision Alignment

The Chief Administrative Officer serves as the administrative visionary of Venus Remedies,

transforming our operational backbone from functional execution to strategic enablement. As the architect of our administrative excellence across seven critical departments, you will cultivate an ecosystem where every administrative touch point reflects our commitment to leaving a positive footprint on human health creating an institution that transcends the mortal being through exceptional operational experiences.

Our Administrative Reality Venus Remedies operates a complex multi-unit ecosystem spanning Panchkula, Baddi, TVC, Dappar,and future facilities, with administrative operations touching every aspect of our organizational life serving our current team of 1300+ people, growing rapidly toward 2000+ team members. From maintaining pharmaceutical-grade cleanliness standards to orchestrating international travel logistics, from ensuring security protocols across all facilities to creating beautiful, welcoming environments our administrative functions form the invisible foundation that enables our mission-critical pharmaceutical operations for over 1000+ people who depend on seamless administrative excellence daily.

The Opportunity

This role offers the unique opportunity to architect the administrative future of a rapidly growing global pharmaceutical leader while joining our elite Navratna leadership team. You will:

Orchestrate Excellence: Transform seven distinct departments (Administration, Security,

Hospitality, Housekeeping, Horticulture, DOTC, and Transport) into an integrated ecosystem of

operational excellence.

Scale with Impact: Lead administrative operations for our current 1300+ team members while

building systems to seamlessly scale to 2000+ people and beyond—your systems will touch the

daily experience of over 1000+ people who depend on administrative excellence

Lead Transformation: Guide our journey from experience-based to systems-based administrative

operations while maintaining the personal touch that defines Venus culture Drive Innovation: Implement digital transformation initiatives including fixed assets management,

QR coding systems, and cross-departmental coordination platforms that enhance efficiency while preserving our human-centric approach.

Administration Department

Infrastructure Management: Complete oversight of furniture, equipment, seating arrangements,

and facility optimization across all units

Fixed Assets Management: QR coding, tracking, and software-based management of all

administrative fixed assets including furniture and equipment

Material Management: Scrap disposal, recycling coordination, vendor management for material

movement.

Facility Operations:

tailoring services

Cultural Integration: Temple facility management, event organization (Annual Raising Day,

festivals, cultural celebrations)

Meeting Infrastructure: Conference room management, booking systems, and meeting support

services

Security Department

Personnel Management: Leadership of 20-25+ security professionals, primarily ex-military

personnel across all facilities

Access Control: Material and personnel entry/exit logging, software-based gate entry systems

Emergency Preparedness: Fire safety, emergency response protocols, security drill coordination

Surveillance Operations: Security camera systems management and monitoring

Compliance Support: Material movement tracking, safety protocol enforcement

Hospitality Department

Food Services:

scaling toward 1000+ daily meals as we grow to 2000+ team membersCulinary Excellence: In-house chef operations, menu planning, North Indian cuisine specialization

Facility Management: Guest house (Aashiana) operations, management dining rooms, staff

facilities.

Housekeeping Department

"Swachh Venus" Initiative: Implementation of extreme cleanliness standards aligned with

pharmaceutical requirements

Multi-Unit Operations: Housekeeping across all facilities, including management residences

Equipment Management: Cleaning equipment inventory, maintenance, and optimization

Standard Setting: Achievement of "not even one dust particle" cleanliness standards

Professional Services: Confidential housekeeping services at management residences

Horticulture Department

Indoor Environment:

Special Projects: Auditor tree repository maintenance, guest tree planting coordination

Landscaping: Lawn area management, nursery operations, plant procurement

Equipment & Materials: Gardening equipment, fertilizers, maintenance tools management

Department of Travel Concierge (DOTC)

Domestic Travel: Inter-state and local travel coordination, taxi rentals, transportation logistics

International Operations: Flight bookings, hotel reservations, visa processing, itinerary

management

Cost Optimization:

Executive Support: Management travel coordination, conference arrangements, audit travel

System Management: Travel dashboards, reporting systems, booking portals

Transport Department

Vehicle Operations:

Maintenance Coordination:

protocols

Resource Optimization:

Event Support: Airport pickups, special event transportation, external vendor coordination during, high-load periods,Leadership Impact Expectations, Strategic Elevation

Transform administrative functions from cost centers to strategic enablers of organizational

excellence,Develop integrated systems that create seamless administrative experiences across all Venus touchpoints.

Achieve and maintain pharmaceutical-grade standards across all administrative functions

Implement "Swachh Venus" initiative to establish industry-leading cleanliness benchmarks

Develop self-starting capabilities across all six departments while maintaining guidance and quality control Create scalable systems that anticipate growth requirements for new facilities and operations Integration & Collaboration Coordinate seamlessly with Corporate Regulatory Affairs (CRA) for compliance requirements Partner with Commercial Department for vendor management and procurement optimization Collaborate with Plant Operations to ensure administrative support aligns with manufacturing needs Work with other Navratna leaders to ensure administrative functions enable strategic initiatives Innovation & Technology

Implement digital transformation initiatives that enhance administrative efficiency

Develop automated systems for booking, scheduling, and resource management

Team Development & Culture

Transform department teams from guidance-dependent to self-starting operations

Implement professional development programs, particularly for transport and security teams

Create career development pathways within administrative functions

Foster collaborative culture across six departments while maintaining functional excellence

Decision-Making Authority.

Policy development authority for administrative procedures, with alignment to Venus values

Emergency response authority for facility-related incidents and administrative crises.

Near-Term (1-2 Years)

Implementation of integrated administrative systems across all seven departments

Achievement of "not even one dust particle" cleanliness standards organization-wide

Development of self-starting capabilities in Administration, Security, and Hospitality teams

Standardization of processes across all units with appropriate local flexibility

Implementation of digital systems for travel, booking, and administrative management

Medium-Term (2-3 Years)

Establishment of administrative cost optimization benchmarks and achievement targets Implementation of predictive maintenance systems for all administrative equipment and facilities Development of scalable administrative frameworks for new facility integration

Creation of administrative innovation initiatives that enhance operational efficiency

Achievement of industry-leading standards in hospitality and facility management

Long-Term (3-5 Years)

Position Venus Remedies as pharmaceutical industry benchmark for administrative excellence

Development of administrative systems capable of supporting 100+ country operations

Creation of a learning organization where administrative teams continuously evolve capabilities

Implementation of sustainable administrative practices aligned with global expectations

Establishment of administrative functions as competitive advantage in pharmaceutical industry

Beyond Traditional Metrics

Experience & Knowledge

Minimum 20+ years of experience in multi-unit administrative leadership roles, preferably in

pharmaceutical, healthcare, or regulated manufacturing environments

Educational qualifications: Bachelor's degree + MBA in Operations/Administration or equivalent

executive leadership program.