Center Manager

Business Development Executive – A&D Specification

BORA, a revolutionary built-in kitchen appliances brand from Germany, manufactured in Austria & Germany, has a global presence in 60+ countries. BORA had launched their operations in India, through CREADORA INDIA PVT LTD in the year 2019. BORA is an uber-luxury brand that beamingly partners with all the major International & a few Indian Kitchen brands. BORA has two experience centers in India in Bengaluru & New-Delhi.

BORA INDIA (CREADORA INDIA PVT LTD) is seeking applications from young professionals for the role of ‘Business Development Executive – A&D Specification’, who could manage a world class brand’s engagement & specification through Key Account Management of Architects & Designer firms.

• Position:

  Business Development Executive – A&D
  Specification {PERMANENT ROLE}

• Job Location:

  Bora Experience Center, Langford Road, Bangalore. 560025

• Work Timings: Tuesday

  to Saturday

• Reporting Manager:

  Manager - Experience Center Operations

WHAT ARE YOUR RESPONSIBILITIES?

• Building and maintaining strong relationships with members of architect and designer firms.
• Organizing planned and cold-call visits to the A&D community and their specified leads, scheduling and following up on calls and upselling to existing customers.
• Sourcing and managing customer referrals.
• Continuously self-training using the company's eLearning platform and attending mandatory training sessions.
• Providing accurate answers to customer queries, prioritizing and escalating designer's and customer questions when necessary.
• Conducting cost-benefit analysis for prospective customers and advising on appropriate purchase options.
• Promoting specific products as directed by management.
• Informing leads and customers of current promotions and discounts.
• Cultivating positive business relationships to extend the engagement lifetime value of architects and designers.
• Developing sales strategies, both individually and as part of a team.
• Thoroughly tracking all appointments, sales, complaints, and status reports for manager review.
• Continuous self-improvement through experience and manager feedback.
• Meeting sales targets with a focus on value-driven results.

WORK EXPERIENCE:

Candidates should have 1 to 4 years of experience in handling premium or luxury electronic goods, building materials, home décor, or modular kitchen brands.

KEY PERFORMANCE INDICATORS

• Conduct a minimum of 2 training and cooking sessions per month with 4-8 members from each architect firm at the BORA EXPERIENCE CENTRE.
• Key Accounts (Architect Firms) Contribution: Ensure that a minimum of 50% (30 firms) out of 60 architect firms contribute to BORA's business in a fiscal year (January to December).
• Generate a minimum of 14 qualified leads (projects) per month, totaling 168 leads per year.
• Achieve a minimum conversion ratio of 30% for all generated leads (i.e., 30% of 168 leads, which is 50 leads, must be converted into order confirmations).
• Conduct a minimum of 3 meetings per day for at least 20 working days, totaling 60 meetings in a month, specifically with architects, designers, their end-consumers, BORA dealers, and Project Management Consultants.

WHO IS AN IDEAL CANDIDATE:

• Well-groomed with strong business etiquette and a high level of ownership.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to work on projects involving multiple stakeholders and willingness to participate in company assigned courses.
• Strong negotiation and networking skills.
• Existing professional relationships with top architects and designers in the city.
• Quick learner when it comes to technical products.
• Ability to understand 3D layouts, plans, and elevations of consumers' construction sites and kitchens and propose viable technical solutions.