Category Manager

Job Title: Senior Manager / Director / Associate Director Location: Bangalore Experience: 4+ Years for SM and 8+ years for AD/D Education: Tier 1 or Tier 2 College (IIT/IIM/NIT/BITS/ISB/SPJIMR/FMS/IIFT/Top Govt. or Private Institutes) Industry: Fintech / NBFC / Financial Services About the Role: We are looking for a highly analytical and strategic Category Manager / Financial Product Manager to lead our gold loan product vertical. This role is critical in driving product strategy, improving customer experience, managing cross-functional initiatives, and supporting business growth through data-driven decision-making. You will work closely with leadership, product, technology, operations, risk, and marketing teams to shape the future of gold loan offerings and optimize the overall customer journey. Key Responsibilities: Category Ownership: Lead the gold loan product category—owning P&L, customer journey, funnel optimization, and product innovations. Strategy & Planning: Identify growth opportunities, create business plans, and implement GTM strategies for new offerings or regions. Business Analysis: Use quantitative and qualitative data to identify trends, assess performance, and recommend actionable insights. Data Visualization & BI: Build dashboards, reports, and visualization tools using platforms like Tableau, Power BI, or similar to track KPIs and present insights to leadership. Program Management: Drive cross-functional projects with product, tech, operations, and marketing teams, ensuring timely delivery of strategic initiatives. Market Intelligence: Conduct competitive benchmarking, customer research, and regulatory analysis to stay ahead in the gold loan market. Customer-Centric Solutions: Constantly optimize the user experience by mapping the journey, identifying friction points, and recommending improvements. Stakeholder Management: Collaborate with internal teams and external partners, ensuring alignment across functions. Requirements: 4+ years of relevant experience in product management, category management, or program management roles. Proven experience in a fintech, BFSI , or lending environment. Strong background in business analysis , data visualization , and business intelligence tools (Excel, SQL, Tableau, Power BI, etc.). Excellent problem-solving, communication, and project management skills. Demonstrated ability to work in cross-functional teams and manage multiple stakeholders. Strong academic background from a Tier 1 or Tier 2 institution . Preferred Skills: Knowledge of financial services regulations related to lending. Experience in agile project management or product lifecycle development. Exposure to rural or semi-urban lending segments is an added advantage. Why Join Us? Be part of a rapidly growing and tech-enabled gold loan company shaping the future of asset-backed lending. Lead strategic initiatives that directly impact business growth and customer experience. Work with top-tier professionals and gain exposure to the full spectrum of financial product management. Show more Show less