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8.0 - 13.0 years
13 - 17 Lacs
Hyderabad
Work from Office
We are looking for an experienced and hands-on Snowflake Architect to lead and expand our data engineering capabilities. This role is ideal for a technically strong leader who can design scalable data architectures, manage a high-performing team, and collaborate cross-functionally to deliver reliable and secure data solutions. Responsibilities: Design and implement robust Snowflake data warehouse architectures and ETL pipelines to support business intelligence and advanced analytics use cases. Lead and mentor a team of data engineers, ensuring high-quality and timely delivery of projects. Collaborate closely with data analysts, data scientists, and business stakeholders to understand data needs and design effective data models. Develop, document, and enforce best practices for Snowflake architecture, data modeling, performance optimization, and ETL processes. Own the optimization of Snowflake environments to ensure low-latency and high-availability data access. Drive process improvements, evaluate emerging tools, and continuously enhance our data engineering infrastructure. Ensure data pipelines are built with high levels of accuracy, completeness, and security, in compliance with data privacy regulations (GDPR, CCPA, etc.). Partner with cloud engineering and DevOps teams to integrate data solutions seamlessly within the AWS ecosystem. Participate in capacity planning, budgeting, and resource allocation for the data engineering function. Bachelor s degree in Computer Science, Information Technology, or a related field. 9+ years of overall experience in cloud-based data engineering, with at least 4 years of hands-on experience in Snowflake.
Posted 1 month ago
8.0 - 13.0 years
13 - 17 Lacs
Hyderabad
Work from Office
We are looking for an experienced and hands-on Manager - Snowflake Data Engineering to lead and expand our data engineering capabilities. This role is ideal for a technically strong leader who can design scalable data architectures, manage a high-performing team, and collaborate cross-functionally to deliver reliable and secure data solutions. Responsibilities: Design and implement robust Snowflake data warehouse architectures and ETL pipelines to support business intelligence and advanced analytics use cases. Lead and mentor a team of data engineers, ensuring high-quality and timely delivery of projects. Collaborate closely with data analysts, data scientists, and business stakeholders to understand data needs and design effective data models. Develop, document, and enforce best practices for Snowflake architecture, data modeling, performance optimization, and ETL processes. Own the optimization of Snowflake environments to ensure low-latency and high-availability data access. Drive process improvements, evaluate emerging tools, and continuously enhance our data engineering infrastructure. Ensure data pipelines are built with high levels of accuracy, completeness, and security, in compliance with data privacy regulations (GDPR, CCPA, etc.). Partner with cloud engineering and DevOps teams to integrate data solutions seamlessly within the AWS ecosystem. Participate in capacity planning, budgeting, and resource allocation for the data engineering function. Bachelor s degree in Computer Science, Information Technology, or a related field. 9+ years of overall experience in cloud-based data engineering, with at least 4 years of hands-on experience in Snowflake.
Posted 1 month ago
11.0 - 14.0 years
12 - 17 Lacs
Pune
Work from Office
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Supply Chain Planning Job Sub Function: Demand Planning Job Category: People Leader All Job Posting Locations: Pune, Maharashtra, India Job Description: Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity. At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives. In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions. As pioneers in medical devices, we continually focus on elevating the standard of care working to expand patient access, improve outcomes, reduce health system costs and drive value. We create smart, people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly. Job Description: Johnson & Johnson Medical is recruiting for a Regional Planning Manager, located in Pune. The Regional Planner, ASPAC is responsible for carrying out regional demand & deployment planning processes for Medical business in the region. This individual will work in close collaboration with global plan and country/cluster supply chain teams to ensure attainment of aligned business goals and objectives. This position will be responsible for providing statistical forecast input, coordinating demand -supply handover with clusters Supply Chain teams, ensuring timely product and instrument availability by coordinating with global Plan team and weekly /monthly customer service updates. Key Responsibilities: The Planner is responsible for carrying out the demand & deployment planning for Medical business in ASPAC region. The position is responsible to:- -Provide statistical forecast input for country/cluster demand planning process and manage business forecasts over 12/24 months horizon for strategic planning and manufacturing / capacity planning. -Coordinate and Lead demand-supply handover with country/cluster plan teams. -Aggregate country/cluster demand to create regional demand overview and analyze business/financial plans (BP/FP) and demand plans (DP) gaps -Coordinate with Global Plan for timely product availability/service levels in the countries and communicate availability information on a weekly basis. -Ensure business continuity by managing the supply disruptions and demand surges by ensuring timely escalation for significant supply disruptions. -Manage the inventory and inventory health targets (slow and obsolete inventory). -Operate and coordinates the entire Network Planning process to ensure the product availability for the franchise-country -Run MRP, raise POs and Planning Parameter review for ensuring product availability for franchise-country -Support product portfolio optimization, asset reconfiguration projects, which has potential impact on product availability and business continuity in the region -Operates ERP and Advanced Planning Systems and Tools Qualifications - External Education: Essential: - Bachelors degree Desirable: - Master in Business Administration - Green Belt six-sigma certification - APICS Certification Knowledge - 3+ years of relevant experience - Experienced ERP & Planning Systems user - Supply chain experience in medical device or pharmaceutical industry. Skills - Fundamentals of Supply Chain - Strong analytical skills and an aptitude for planning. - Ability to use advance statistical techniques - Accuracy with attention to detail - Ability to collaborate with virtual teams
Posted 1 month ago
4.0 - 6.0 years
11 - 16 Lacs
Bengaluru
Work from Office
We are looking for a seasoned HPC Systems Engineer (Storage/DevOps) to join our team. The ideal candidate will bring more than five years of practical experience in designing, deploying, and managing scalable storage infrastructures, along with expertise in DevOps methodologies. This role is essential in supporting our expanding HPC infrastructure while driving automation initiatives. What you ll achieve: Design, configure, implement, test, document, and support Storage, Backup, Disaster Recovery (DR), and related infrastructure. Understand application requirements to define appropriate storage and backup environments. Collaborate with technical experts to support storage and backup processes and associated tools. Perform enterprise storage solutions performance analysis, tuning, and recommend industry best practices to customers. Generate storage and backup reports as needed. Design and implement Business Continuity (BC) and Disaster Recovery (DR) plans for critical business data. Ensure healthy backup, replication, Recovery Point Objective (RPO), and Recovery Time Objective (RTO). Expertise in monitoring and alerting tools such as Prometheus, SolarWinds, Grafana, and building dashboards. Create and maintain documentation for storage and backup technologies, ensuring a stable environment with 99.999% uptime. About you: Bachelor s or Master s degree in Computer Science or a related technical field. Experienced Senior Storage and DevOps Engineer with over five years of expertise in related field. Strong communication skills and a team player with a can do attitude. Extensive expertise in NAS storage systems such as NetApp, Vast, PowerScale, Isilon. Experience with backup technologies like Rubrik, Commvault, or equivalent. Advanced knowledge of storage and backup security best practices. Proficient in scripting languages such as Perl and Python. Good understanding of cloud technologies, Linux systems, and Windows environments. Ability to conduct performance analysis and communicate technical details clearly to teams and business partners. Participate in capacity planning related to storage infrastructure. Knowledgeable about disaster recovery (DR) and modern technologies including vaulting, airgap, ransomware protection, and anomaly detection.
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Application Development Senior Analyst - Performance Engineering - HIH - Evernorth Position Summary: The performance engineering team provides enterprise-wide performance evaluation and tuning recommendations to measure non-functional requirements for applications and infrastructure components. The performance engineer must have knowledge of performance testing tools such as Neoload, Loadrunner or Jmeter and Monitoring tools like Dynatrace, AppDynamics, Splunk. The performance engineer should have extensive experience measuring application response times, error rates, throughput, and resiliency behaviors. Also, the performance engineer should understand Middleware technologies, especially Java application server technologies. In addition, the engineer should have direct experience partnering with product vendors, applications teams, and support teams to resolve issues and achieve organizational goals. Job Description & Responsibilities: Work with developers to define non-functional requirements Work with data team to ensure the volume and integrity of the data will meet testing requirements Create and modify performance test scripts Test, measure, interpret application non-functional requirements Monitor the application and infrastructure during test Interpret infrastructure key performance indicators Diagnose application errors and slow performance Utilize DevOps tooling to automate testing Develop reports summarizing the results of testing Participate on calls or chat during load testing and go / no-go recommendations Engage various infrastructure and application teams to receive sign-off Lead Proof of Concepts (POCs) including working with application teams, consultant firms, and product vendors Provide knowledge transfer to team members Partner with application development and production support leaders Engage in capacity planning discussions, forecasts, solutions Qualifications Competencies / Skills: Customer Focus - is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; and establishes and maintains effective relationships with customers and gains their trust and respect Interpersonal Savvy - relates well to all kinds of people up, down and sideways, inside and outside the organization Learning and Applying Quickly - learns quickly when facing new problems; a relentless and versatile learner; and quickly grasps the essence and the underlying structure of anything Organizational Agility - knowledge about how the organization works; knows how to get things done both through formal channels and the informal network; and understand the culture of the organization Perspective - can discuss multiple aspects and impacts of issues and project them into the future; can think globally; and looks toward the broadest possible view of an issue/challenge Priority Setting - quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; and create focus / eliminates roadblocks Problem Solving - looks beyond the obvious and doesn t stop at the first answers; is excellent at honest analysis; and uses rigorous logic and methods to solve difficult problems with effective solutions Education: Bachelor s Degree or higher preferred or equivalent work experience. Experience Required: 3 - 5 years of experience working in an environment supporting enterprise applications Experience Desired: Experience with product vendor relationships Strong written and verbal communication skills Strong interpersonal and relationship skills Strong analytical and problem-solving skills Demonstrated Teamwork behaviors Experience utilizing DevOps tools. Experience managing large and complex end to end performance tests Shift - Require the resource to be available until at least 1 PM ET About Evernorth Health Services
Posted 1 month ago
1.0 - 3.0 years
27 - 30 Lacs
Gurugram
Work from Office
Product Operations is an emerging discipline designed to help product teams operate as effectively as possible. The role builds a foundation of excellence through business process excellence, proliferation of best practices, and reporting. Product ops can be looked at as the backbone of product-led growth and is ultimately responsible for ensuring product teams are set up to scale consistently and with low friction. When done right, Prod Ops has the power to transform the efficiency of the entire product team by streamlining critical processes and facilitating better communication across the whole organization. Moreover, these steps, in turn, help product teams to build even better products that deliver success to organizations. This Product Ops leadership role devotes full attention to the bigger picture by applying operational focus & discipline to the entire Product Development team. This role will enable & ensure the rest of the team Product Managers, Product Owners and Product Delivery Managers can perform under the best possible circumstances. Responsibilities Streamlining core foundational processes, for example Product Design & Development, E2E Testing, logging, Release Management practices, Documentation and much more Finding breakdowns and optimizing business/operational processes to streamline product development PI Planning, Continuous Delivery, Fast Track Tracking and improving the Product Health across multiple functional areas within Risk Product Development team Drive focus and prioritization of non-functional backlog by working with Journey and platform product teams. Cordinate prioritization and communication with Band 40+ product leaders across RPDS Product Development teams. Release Management Ensure timely execution of release via release managers in US and India. Provide thought leadership to improve release processes and work-life balance of colleagues. Drive significant productivity gains in Product Management by tracking throughput & efficiency metrics & finding opportunities to improve. Help sustain optimal work-life balance across a global team Optimize Colleague Experience by designing relevant trainings, gathering feedback via roundtables, surveys etc Strategic Planning & Communication - Product & Tech scrum team capacity planning & location strategy, Communication Strategy across product teams, Trackers/Dashboards for Product Development. Qualifications The successful candidate will have: 1-3 years of experience in operations areas, product management, or project/program management. Experience in process excellence/leadership role in a product or operations organization. Solid understanding of the needs of product management is key, as we'll as a strong process orientation and the ability to look ahead and think critically about where disconnects and breakdowns happen and avoid those outcomes. A good balance of technical knowledge and business acumen with a proven track record of driving innovation and business metrics with a customer-first mindset; Loves dealing with fast pace, changing needs, and limited resources. The ability to set a high bar for your team and empower them to achieve great results A driver personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration. Enthusiasm and passion for great platforms, products and services and an ability to articulate platform functionality; User-centricity - examples from your past of product challenges that you powe'red through because you we're unwilling to make your problems your users problems. Excellent communication skills with the ability to engage, influence and inspire partners to drive collaboration and alignment; High degree of organization, individual initiative and personal accountability; An ability to solve complex problems and a highly analytical approach Engineering degree and/or MBA or a related technical discipline required Compliance Language Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 1 month ago
15.0 - 20.0 years
20 - 25 Lacs
Gurugram
Work from Office
Managing Vice President, Global Service Operations About this Role: As the Managing Vice President of Global Service Operations, you will lead a global team of 200+ associates to enhance client retention and maximize the value of Gartner contracts and maximizing client value from Gartner contracts through enhanced service delivery and retention strategies. Your focus will be on improving service delivery efficiency and effectiveness, directly engaging with clients, and spearheading global programs to boost service outcomes Based in Gurgaon, India, you will spearhead strategic initiatives, oversee cross-functional teams, and drive operational excellence to support Gartners Global Service & Delivery (GS&D) function. This role reports to the SVP, Global Strategy & Operations. Competencies: Strategic Leadership: Develop and implement global strategies to enhance service delivery and client retention. Lead initiatives to improve the efficiency and effectiveness of service operations, including the integration of advanced analytics and data science to inform decision-making. Analytical Problem Solving: Utilize data science and analytics to inform decision-making and enhance client engagement and retention strategies. Collaborate with technology teams to develop personalized content and tools that enhance service delivery effectiveness and client engagement Change management and transformation: Be a change champion continuously looking for new ways to make overall GS&D service delivery associates more effective and efficient. Partner with Service delivery leadership for effective change management as we continuously improve the way we service clients Operational Excellence: Drive process excellence, automation, and innovation in service operations to support core business functions, continuous improvement across all functions, focusing on process excellence and innovation. Implement key performance indicators to measure and improve operational outcomes. Cross-Functional Collaboration and Stakeholder Management: Partner with various business units to align on strategic objectives and enhance connectivity. Lead program management for key GS&D priorities, ensuring effective problem-solving, stakeholder alignment, and execution. People Management: Leadership Mindset: Develop and inspire a high-performing global team, fostering a culture of excellence and continuous improvement. Strengthen the Service Operations team by developing next-in-line leadership at the VP/Director level. Capacity Planning: Manage resource allocation and budget to optimize team performance and service delivery. Lead the capacity planning for the team, ensuring efficient service delivery and operational success. Key GS&D Initiatives: Client Insights Support: Lead efforts to provide client insights for Executive Partners (EPs), enabling the creation of client value plans and impactful consultations. Events Recruitment: Drive client registration for conferences, webinars, and executive retreats through targeted campaigns and associate enablement. Email-Led Engagement: Leverage email campaigns to drive client engagement with Gartner content, focusing on specific client segments. Client Response Team: Oversee operations to triage, route, and address customer service-related issues, ensuring timely and effective resolution. IPW and EP POC Operations: Manage operations for scheduling Gartner.com demos and assigning EPs during the sales process, optimizing fulfilment time and resource allocation. Program Management of Strategic Initiatives Program manage cross-functional initiatives like Conference Attendance, Improving Client Onboarding, Improving IPW impact, Improving EP POC impact, etc. What you ll need: 15+ years of progressive experience in strategy, operations, or business consulting, with a strong track record in leading global teams. Consulting experience highly preferred MBA preferred, with a background in engineering or mathematics. Strong knowledge of operations practices, with the ability to establish trusted business relationships, gain consensus, and drive action across diverse global constituents Results-oriented with excellent business vision and strategic thinking, demonstrating a track record of solving complex problems creatively and effectively What you ll need to be Good at: Leading high-performance teams and managing complex operations. Solving business problems with analytical and strategic approaches. Engaging and collaborating with a variety of global stakeholders Engaging with technology teams to enhance service delivery and client engagement. Driving change management and transformation initiatives. Switching context between a variety of topics and initiatives Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? What do we offer? Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Posted 1 month ago
4.0 - 8.0 years
13 - 18 Lacs
Bengaluru
Work from Office
At Standard Chartered Group Internal Audit (GIA) people are at the heart of everything we do and are a key factor of our success in meeting our objectives and delivering on our mandate. Standard Chartered GIA offers a truly global working environment where our people get to collaborate with diverse people across geographies and backgrounds. People who join us get to enjoy a learning culture that supports continuous development and provides access to a wide spectrum of career growth opportunities. We have relaunched our people strategy in 2024 to create world leading audit experience, to support the Bank s and GIA s vision we need valued, engaged, and motivated, qualified auditors and SME s who help us to be world leading audit team. This role is driven by the need of the organisation being a skills-based organisation. To manage the resourcing and quarterly scheduling of audit engagements across the Group Internal Audit and Investigations (GIAI) function. This role ensures alignment between audit requirements and internal resource availability, matching the right skills to the right audits to deliver an effective and efficient audit plan. You will work as part of the GIA People, Planning, Delivery, and Insight team under the COO group for internal audit. You will be involved in managing and providing support to GIA on Monitor audit resourcing metrics such as utilization, skills deployment, and resourcing gaps. Provide regular dashboards and insights to senior leadership on resourcing efficiency and challenges. Support quarterly talent reviews with data on resource deployment and capacity planning. Key Responsibilities Audit Resourcing: 1. Partner with Audit Heads and Managers to understand audit requirements and identify skill needs. 2. Allocate internal auditors to audit engagements based on availability, skill set, and development goals. 3. Maintain and regularly update the internal skills inventory database. 4. Identify skill gaps and escalate where external resourcing or upskilling is required. Scheduling and Planning: Develop and maintain a quarterly audit schedule in alignment with the approved audit plan. Coordinate with audit leads to confirm resource assignments and scheduling dependencies. Manage changes to the schedule in response to audit deferrals, regulatory demands, or ad-hoc requests. Ensure timely communication of the schedule to key stakeholders. Data Reporting: Monitor audit resourcing metrics such as utilization, skills deployment, and resourcing gaps. Provide regular dashboards and insights to senior leadership on resourcing efficiency and challenges. Support quarterly talent reviews with data on resource deployment and capacity planning. Stakeholder Engagement Act as a key point of contact between Audit Leadership, HR, and Learning teams for resource-related matters. Engage with Audit staff to align assignments with development needs and career aspirations. People Talent Additionally, you will also from time to time be involved in other people and learning initiatives to ensure broader experience is acquired. Work closely on strategic people priorities to create motivated, engaged and valued professionals. Risk Management Support the GIA COO in management or relevant people risks including Conflict of Interest. Governance Provide data and insights from the recruitment monitoring activities and exit interviews for feedback to GIA governance forum on a regular basis. Regular data insights from the Skills register to be reported to the Head of PPDI. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Head of PPDI, GIA COO, GIA AET; GIA Staff Other Responsibilities As part of the wider COO team, you will be expected to support the delivery of the function s priorities with ad hoc project work as need arises. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures where relevant. Skills and Experience Effective Communication Relationship Management Knowledge of the Organization Business Ethics Business Acumen Understanding of the Audit and Compliance Function Data Analytics Understanding of HR processes Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29695
Posted 1 month ago
7.0 - 12.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Act as Scrum Master for Agile teams delivering data and analytics solutions for manufacturing and supply chain operations. Work closely with Product Owners to align on business priorities, maintain a clear and actionable backlog, and ensure stakeholder needs are met. Facilitate core Agile ceremonies: Sprint Planning, Daily Standups, Backlog Refinement, Reviews, and Retrospectives. Guide the team through data-focused sprints, including work on ingestion, transformation, integration, and reporting. Track progress, remove blockers, and drive continuous improvement in team performance and delivery. Collaborate with data engineers, analysts, architects, and business teams to ensure high-quality, end-to-end solutions. Promote Agile best practices across platforms like SAP ECC, IBP, HANA, BOBJ, Databricks, and Tableau. Monitor and share Agile metrics (e. g. , velocity, burn-down) to keep teams and stakeholders aligned. Support team capacity planning, identify bottlenecks early, and help the team stay focused and accountable. Foster a culture of collaboration, adaptability, and frequent customer feedback to ensure business value is delivered in every sprint. Guide the team to continuously break down efforts to smaller components. Smaller workpieces result in better flow. Having 8 stories/tasks of day each is better than having 1 story/task of 4 days. Guide the team to always provide clarity on the stories/tasks by using detailed descriptions and explicit acceptance criteria. Bring the team s focus in the daily standup meetings to completing things instead of working on things. Job Location: Remote
Posted 1 month ago
9.0 - 12.0 years
16 - 18 Lacs
Mumbai
Work from Office
Job Description: For Linux L2 resource, please find below JD: Linux Technical Experience: 6+ yrs Total IT Experience: 8+ yrs Academic: Engineering or IT Academic. 1. Carry out the advance level of troubleshooting on Linux OS and application 2. Work in a 24 X 7 Environment. 3. Extend technical support the Clients over email and phone. 4. Good communication written and verbal. 5. Responsible for the uptime of the various client projects being managed / monitored. 6. Ensure that tickets raised per shift are closed as per SLA if not escalate per escalation Matrix. 7. Raise technically update the tickets in ticketing system for all the issues handled/worked upon. 8. Shift report generation on daily issues handled / escalated in the form of Daily reports. 9. Work on the change request. 10. Apply patches to the OS or upgrade the OS as and when required, as per the approval from the respective Team Leaders. 11. Monitoring management of agents like Deep security, SIEM BMC TSA/TSOM, Commvault. 12. Ensure earlier resolution to the issues to meet SLA. 13. Following up with Vendors or other teams - hardware software whenever required resolve issues by minimizing downtimes. 14. Commissioning and Decommissioning of servers. 15. Installation of infra applications as applicable. 16. Working on project work as applicable. 17. Driving initiatives as applicable. 18. Proactively maintain develop all Linux infrastructure to maintain a 24x7x365 uptime service. 19. Maintain best practices on managing systems and services across all environments. 20. Fault finding, analysis and of logging information for reporting of performance exceptions. 21. Proactively monitoring system performance and capacity planning. 22. Manage, coordinate, and implement software upgrades, patches on servers. 23. Create and modify scripts to perform daily operational tasks. 24. Provide input on ways to improve the stability, security, efficiency, and scalability of environment. 25. Collaborate with other teams members to develop automation strategy deployment processes. 26. Linux server administration in virtualized environment. 27. Knowledge of Linux: RHEL 8 9. 28. Installing maintaining Linux native services as well as Bind, Apache, postfix, MTA, squid, nginx. 29. Familiarity with load balancing, firewalls, etc. 30. Knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP 31. Proficient with network tools such as iptables, tcpdump, HA-Proxy, etc. 32. Experience with virtualization technologies, such as VMware, KVM, etc. 33. Experience with Nagios or any other monitoring tools. 34. Additional Linux certifications (RHCE and RHCA) will be considered an advantage. 35. Experience in RHEL patching activity to close VA observations. 36. LVM (logical volume manager) administration User administration. 37. SCD, VAPT OS Hardening 38. Minor Major version upgrade Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 1 month ago
1.0 - 6.0 years
14 - 15 Lacs
Bengaluru
Work from Office
Description Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries. We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun, and full of exciting new projects. If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase! We are seeking a Commodity Specialist. - NPI Project Management SPOC for sourcing Activities for Assigned NPI project Ensure sourcing Project deliverables such as Quality, Delivery, Cost & Service deliverables are met for assigned project Active involvement in project planning Drive cross functional team to ensure sourcing process are followed. Product Cost Management at BOM level for all Commodities for the assigned project. Risk Mitigation -EOL/NRND /Globalization/Single source elimination/PSL adherence NPI Commodity Management: Support Assigned mechanical/Electronics commodities to all NPI projects. Capacity planning and Single source risk mitigation at NPI stage. Represent Enphase s needs to the industry and drive supplier partnerships to enable aligned investments Work with Enphase technical expert to define target candidate suppliers of Enphase NPIs based on Enphase commodity strategy Lead commercial related activities including RFI/RFQs, cost finalization etc, and perform commodity management role in activities leading by other functions to support NPI. Collaborate with Enphase Commodity experts and commodity team members drive best sourcing decisions based on TCO Understand current market pricing and dynamics of competitive landscape Define cost drivers, establish should cost and work with engineers to achieve Design-to-Cos Escalation point for NPI team on assigned commodity related issues, including delivery, quality, supplier support, etc. Strategy Development and Implementation Collaborate with Enphase Global Commodity Manager -Sustaining and other commodity team members to define Enphase sourcing strategy. Implement commodity strategy during whole NPI lifecycle. Managing sourcing risks and create mitigation plan during whole NPI lifecycle. Contribute valuable inputs to supplier scorecard and business review, follow up responsible action points and drive supplier improvement continuously. Technology Management Align suppliers and Enphase technology roadmaps through understanding of market trends, Enphase future requirements and suppliers technology value proposition Develop suppliers to enable innovative products/solutions to align with Enphase roadmap Be trusted partner and thought leader to Enphase product and development team Who You Are and What You Bring Demonstrated ability to drive and close cross-functional project initiatives with great skill of project management Minimum BE (Preferable Engineering, ME Engineering and/or MBA) 1+ years NPI/Global Commodity Management, Manufacturing or Management experience in a industry. Strong background on NPI management will be a plus. Direct Experience in Assigned commodity Possesses strong technical and commercial knowledge on cost drivers Demonstrated leadership, collaboration and influencing skills Strong, positive, can-do attitude, self-motivated and directed.
Posted 1 month ago
3.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Provides technical support to engineers and scientists in areas such as production, operations, maintenance, safety, testing, process improvement or product development. Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems. Gathers, maintains, formats, compiles, and manipulates technical data using established formulae and procedures, and performs detailed mathematical calculations. Develops and understands network solutions considering the hardware and system objectives. Understands the technical needs of the business. Under limited supervision, manage public and/or private network such as Internet protocol (IP) networks, wide area networks (WANs), and public switched telephone networks. Under limited supervision, Installs, monitors, maintains upgrades and supports network communications systems to provide maximum performance and availability following established procedures using expertise and knowledge. Under limited supervision, reviews network traffic data to support capacity planning, routing, switching and load balancing, and supports the day-to-day provisioning and maintenance of network services. Education Required: Degree qualified in Computer Science, MIS or other related discipline, or equivalent work experience in Desktop Support or Computer Operations. Experience Required: At least 3 years. Special Qualifications:
Posted 1 month ago
3.0 - 5.0 years
1 - 4 Lacs
Mumbai
Work from Office
Communication Good Email Good Experience Range 3-5 Years Required Skills Set Perform SoD and EoD of NSDL/CDSL/RTGS/SFMS/CCIL/Cash & other banking applications.., Process batch jobs including uploads and downloads required to be performed on various applications as a process or on need basis based on the SOP, SOD/EOD activities based on the SOP provided and as per cut off time on daily basis except when informed by regulator / application teams on account of national holidays & Sundays., Perform Backup support as per SOP, Schedule processes including the processes that need to be executed on a daily, monthly and yearly basis on applications and its databases, Execute the monthly and yearly processes as per schedule , Hand and Feet Support for the devices hosted in PDC, Manage File Transfer jobs- Schedule the given Scripts for file transfer and monitor, Backup Media management - Hands and feet support for . Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question Can you describe your experience with data center infrastructure components such as servers, storage systems, networking equipment, and cooling systems? What monitoring tools have you used to oversee data center operations? How do you use these tools to ensure up-time and performance? How do you manage and maintain power distribution units (PDUs) and uninterruptible power supplies (UPS) in a data center? What are the key considerations when planning and implementing cable management in a data center? Can you explain the importance of environmental controls (temperature, humidity) in a data center, and how do you ensure optimal conditions? Can you describe your experience with data center infrastructure components such as servers, storage systems, networking equipment, and cooling systems? What monitoring tools have you used to oversee data center operations? How do you use these tools to ensure up-time and performance? How do you manage and maintain power distribution units (PDUs) and uninterruptible power supplies (UPS) in a data center? What are the key considerations when planning and implementing cable management in a data center? Can you explain the importance of environmental controls (temperature, humidity) in a data center, and how do you ensure optimal conditions? How do you prioritize and manage tasks in a high-pressure data center environment? Can you describe your approach to managing change requests and implementing updates in a live data center? What procedures do you follow for routine maintenance and inspections of data center equipment? How do you handle capacity planning and scalability in a data center? What steps do you take to ensure compliance with operational standards and best practices in a data center? Describe a critical incident you managed in a data center. What was the issue, and how did you resolve it? How do you prepare for and respond to power outages or cooling system failures in a data center? What protocols do you follow in the event of a fire alarm or other emergency situation in a data center? Can you explain your approach to disaster recovery planning and testing? How do you conduct root cause analysis for data center incidents, and what steps do you take to prevent recurrence? How do you communicate operational status and issues to stakeholders and management? Describe a time when you collaborated effectively with other teams (IT, facilities, security) to resolve a data center issue. How do you handle conflicts or disagreements within your team or with other departments? What strategies do you use to ensure effective communication and coordination during maintenance or upgrades in a data center? A critical server in the data center is experiencing performance issues. Walk me through your troubleshooting approach. You receive a notice of an impending power outage due to external factors. What steps do you take to ensure data center up time and safety? A new equipment upgrade needs to be deployed urgently in the data center. How do you plan and execute this without disrupting ongoing operations? You notice an unusual spike in temperature readings from one section of the data center. How do you investigate and address this issue? During a routine inspection, you discover a security vulnerability in the data centers physical access controls. How do you respond and mitigate this issue?
Posted 1 month ago
7.0 - 12.0 years
5 - 8 Lacs
Pune
Work from Office
We are looking forward to hire SCM Professionals in the following areas : Sr. Solution Consultant/Solution Consultant Design and developing solutions to complex supply chain problems for large enterprises using Kinaxis Rapid Response solutions. Owns the overall design of Kinaxis Rapid Response for Demand and Supply Planning to meet customer requirements. Guides the template design considering best practices, high usage of standard functionality, repeatability with efficiency, scalability, and sustainability. Leads Supply Planning process and technical design, build, testing and training. Documents all external interface requirements. Supports Business Integration team in writing of Functional Designs (FDs) , Field Mapping Documents (FMDs) , Technical Designs (TDs). Defines Supply & Inventory Planning data requirements, test scenarios/ cases and associated to data requirements. Reporting issues / bugs to Kinaxis and tracking their resolution. Take decisions independently and interact directly with customers. Demonstrate conference room pilots with SMEs. Leading a team of solution developers in complex supply-chain solution design, development, and testing Guiding and mentoring the team; ensuring implementation of best practices Skills: 1. 7+ years of relevant experience in supply chain management solutioning (Sr Solution consultant) 5-7 Years for Solution consultant 2. Hands-on experience on Kinaxis Rapid Response 3. At least one full lifecycle implementation of Kinaxis Rapid Response for a client 4. Good experience in functional supply chain solutions such as Sales and Operations Planning, Demand Planning, Aggregate 5. Supply Planning, Order Fulfilment, Capacity Planning, Inventory Management 6. Very good understanding of concepts of RDBMS and SQL queries Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 month ago
7.0 - 12.0 years
9 - 13 Lacs
Pune
Work from Office
We are looking forward to hire Supply Chain Planning Professionals in the following areas : 7+ years of relevant experience in supply chain management solutioning (Sr Solution consultant) Hands-on experience on Kinaxis Rapid Response Good experience in functional supply chain solutions such as Sales and Operations Planning, Demand Planning, Aggregate Supply Planning, Order Fulfilment, Capacity Planning, Inventory Management Design and developing solutions to complex supply chain problems for large enterprises using Kinaxis Rapid Response solutions. Owns the overall design of Kinaxis Rapid Response for Demand and Supply Planning to meet customer requirements. Guides the template design considering best practices, high usage of standard functionality, repeatability with efficiency, scalability, and sustainability. Leads Supply Planning process and technical design, build, testing and training. Documents all external interface requirements. Supports Business Integration team in writing of Functional Designs (FDs) , Field Mapping Documents (FMDs) , Technical Designs (TDs). Defines Supply & Inventory Planning data requirements, test scenarios/ cases and associated to data requirements. Reporting issues / bugs to Kinaxis and tracking their resolution. Take decisions independently and interact directly with customers. Demonstrate conference room pilots with SMEs. Leading a team of solution developers in complex supply-chain solution design, development, and testing Guiding and mentoring the team; ensuring implementation of best practices Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 month ago
1.0 - 6.0 years
16 - 18 Lacs
Noida
Work from Office
We are seeking a detail-oriented WFM and MIS Analyst to join our team. The ideal candidate will optimize staffing levels, manage service levels, and drive operational excellence through data-driven decision making. Manage queue, skill, and profile configurations to optimize staffing alignment with volume de-mands Monitor and analyze real-time service levels, making necessary adjustments based on arrival pat-terns, scheduling, and productivity metrics Conduct thorough root cause analysis on SLA misses through comprehensive data analysis Contribute to the development and implementation of new performance metrics and tools Lead change management initiatives related to workforce optimization Manage escalation protocols for major operational issues Maintain effective communication across all levels of organization, particularly regarding adher-ence issues Develop and maintain daily, weekly, and monthly performance reporting Bachelors degree Experience with Microsoft Office products and applications 1+ years of capacity planning, operations planning, business analysis or similar experience Experience with Workforce Management Planning Knowledge of SQL and Excel at a moderate or advanced level Experience with Workforce Management Planning and Forecast Planning
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Account Health Support (AHS) is looking for an experienced Sr. Program Manager of Workforce Management (WFM). This role will oversee all aspects of WFM globally to include forecasting, capacity planning, scheduling and real time management. The AHS Sr. PM will support operations around the world, and across multiple lines of business. They will be responsible for establishing mechanisms and standards as well as shaping the organization structure of the WFM function on a growing team. This role will lead a team of Program Managers, capacity planners, real time analysts and schedulers. Responsibilities: Monitor, manage, and control the production environment for WW AHS. Balance global business requirements with regional and operational realities to maximize efficiency, customer experience and employee experience. Work with Operational Management to design and agree service protection strategies, ensuring buy in and commitment at all levels allowing the Workforce Management team to support the seller experience at all times. Constantly review existing processes and research new ones for possible automation improvements or enhancements, designing and installing special project improvements or enhancements whenever necessary. Develop a team of managers who will be leading a diverse set of functions. Provide industry leading standards to create best in class workforce expertise. Manages businessand executive-level escalations, including reporting to senior-level leadership. Scopes out the requirements for new metrics and tools. 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of team management experience 5+ years of cross functional project delivery experience 5+ years of program or project management experience Experience defining program requirements and using data and metrics to determine improvements 5+ years experience in Workforce Management position required. Experience managing, analyzing and communicating results to senior leadership Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level Preferred qualifications Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. Ability to build and leverage relationships with senior leadership to effectively drive change on major, complex and long lasting initiatives. Experience defining program requirements and using data and metrics to determine improvements Strong contact center industry knowledge gained from roles within complex fast-paced multi-skilled & multi-site environments.
Posted 1 month ago
4.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
Install Configure the Red Hat Centos, Ubuntu above operating system Create, change and delete user accounts as per request from Thomas Cook. Manage Maintain the Apache, postfix, kickstart, Grafana Nagios. Apply OS patches and upgrades on a regular basis, and configure new services as necessary. Bash scripts must have sound knowledge. Having a knowledge of Foreman and Manage Engine for patching the servers. Maintain operational, configuration and other procedures Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resources optimization as required. Configure CPU, memory and disk partitions as required. Maintain datacentre infrastructure as per security policy applying access control matrix on all servers. Should have ability of solving complex problem of servers. 24*7 support in emergency situation. Maintain the change management process. Maintain the inventory of all O/S DB licenses. Implement and Manage the Automation tool i.e Ansible Need to maintain an SOP. Hardening documents will be followed and implement on all servers. Mitigate the VAPT points. Managing License of Linux servers. New recommendation and Suggestion for security enhancement of Linus servers Automate system tasks using shell scripting. Restoration of Backup of all Critical servers. System Configuration Documentation outlining the architecture, configurations, and settings of Linux systems and services. Incident Reports for any significant incidents or outages, including root cause analysis and remediation actions. Maintain, Track and publish dashboard of backup of all critical servers with the help of L1 resources
Posted 1 month ago
7.0 - 12.0 years
10 - 18 Lacs
Noida
Work from Office
You will be responsible for • Performance feedback session to be provided to agents. • Primary focus on CPM/SLA. • One to one relation building. • Analyze various reports including process dashboards & team performance reports. • Motivating associates through effective management, career development & implementation of reporting mechanism. • Timely Submission of Operations Review • Manage attendance and attendance incentive for the team • Attain SLA through effective management of the daily operations of the team • Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback. • Conduct audits & share feedback with team members • Will be responsible for managing the portfolio of clients. Valid US Visa is required for this role. Note: Only back office experience candidates are eligible for this role. Background: Insurance, Underwriting, Mortgage, property & casualty. No chat and email experience only back office would be considered. Requirements • Graduation is a must. • Proven experience of min. 2 years as Operations Manager or Deputy Manager on papers. • Should be willing to work in 24*7 working environment. • Excellent verbal / written communication skills. • Good with Analytical skills / MS Excel / presentation skills • Leadership quality and organizational awareness
Posted 1 month ago
5.0 - 9.0 years
16 - 20 Lacs
Pune
Work from Office
Company Overview Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more atwww.ukg.com/careers #WeAreUKG Description & Qualifications Description Site Reliability Engineers at UKG are team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an automate everything mindset, helping us bring value to our customers by deploying services with incredible speed, consistency and availability. Primary/Essential Duties and Key ResponsibilitiesEngage in and improve the lifecycle of services from conception to EOL, includingsystem design consulting, and capacity planning Define and implement standards and best practices related toSystem Architecture, Service delivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response. Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Identify and eliminate operational toil by treating operational challenges as a software engineering problem Actively participate in incident response, including on-call responsibilities Qualifications Engineering degree, or a related technical discipline, or equivalent work experience Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Ability to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon them Working experience with industry standards like Terraform, Ansible. (Experience, Education, Certification, License and Training) Must have at least 5 years of hands-on experience working within Engineering or Cloud. Minimum 2 years' experience with public cloud platforms (e.g. GCP, AWS, Azure) Experience in configuration and maintenance of applications & systems infrastructure. Experience with distributed system design and architecture Experience building and managing CI/CD Pipelines EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. ViewThe EEO Know Your Rights posterand itssupplement. View thePay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify postershere.
Posted 1 month ago
10.0 - 13.0 years
20 - 25 Lacs
Pune
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And were only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. Site Reliability Engineers at UKG are team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an automate everything mindset, helping us bring value to our customers by deploying services with incredible speed, consistency and availability. Primary/Essential Duties and Key Responsibilities: Proficient in Splunk/ELK, and Datadog. Experience with observability tools such as Prometheus/InfluxDB, and Grafana. Possesses strong knowledge of at least one scripting language such as Python, Bash, Powershell or any other relevant languages. Design, develop, and maintain observability tools and infrastructure. Collaborate with other teams to ensure observability best practices are followed. Develop and maintain dashboards and alerts for monitoring system health. Troubleshoot and resolve issues related to observability tools and infrastructure. Engage in and improve the lifecycle of services from conception to EOL, includingsystem design consulting, and capacity planning Define and implement standards and best practices related toSystem Architecture, Service delivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response. Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Identify and eliminate operational toil by treating operational challenges as a software engineering problem Actively participate in incident response, including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomes Guide junior team members and serve as a champion for Site Reliability Engineering Engineering degree, or a related technical discipline, and 10+years of experience in SRE. Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Ability to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon them Working experience with industry standards like Terraform, Ansible. (Experience, Education, Certification, License and Training) Must have hands-on experience working within Engineering or Cloud. Experience with public cloud platforms (e.g. GCP, AWS, Azure) Experience in configuration and maintenance of applications & systems infrastructure. Experience with distributed system design and architecture Experience building and managing CI/CD Pipelines Where were going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet its our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
Posted 1 month ago
5.0 - 9.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Qradar Design, implementation, SIEM administration and setting up SOC support from global security operation center Operation Support Installation, configuration management using SIEM product/tool Dashboard reports, Use cases creation, parser development Complete Life-cycle management with event source system administrators/owners Including coordination and planning for system upgrades, new systems, as well as maintaining current operational event flows Provide optimization of connector interfaces, aggregation, and data normalization Experience on Writing and debugging correlation rules, reports, filters, dashboards queries Alert simulation for detecting new threats and vulnerabilities Capacity planning, change management and process enhancement Apply Configuration Management disciplines to maintain hardware/software revisions, SIEM Content (default and custom), security patches/hardening, and documentation
Posted 1 month ago
9.0 - 14.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore ReSource Pro About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 10,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact Scope HR Karthik - 9008042208 DIRECT EMAIL -Karthik_Venkat@resourcepro.in Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Assistant Manager Minimum 9 years experience, 3-5 years management experience Experience for Operations Manager Minimum 14 years experience, 7-10 years management experience Experience for Director Minimum 20 years experience, 10-15 years management experience Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -Karthik_Venkat@resourcepro.in
Posted 1 month ago
9.0 - 14.0 years
6 - 13 Lacs
Mohali
Work from Office
Take ownership of the accuracy and timeliness of WFM reports that are published for eg. Login Details Schedule Break Patterns Overtime planning Hiring plan Identifies the need to escalate specific issues related to WFM and follow through where necessary Maintain the confidentiality security privacy and integrity of the operations WFM in accordance with the requirements of the business Achieves department objectives by managing staff planning and evaluating department activities Critical Competencies Information Assist other team members who are new to the process. Provide inputs through forums to improve work procedures that can enhance overall team performance processes product and team culture Works on feedback shared by Operations Clients for Self and team Strong communication skills in English with Good Analytical skills Ability to work well in and promote a team environment, excellent understanding Computer knowledge - Knowledge of MS Office (Word, Excel, Power Point) Proficient in using email (Email Etiquettes) Work effectively and cohesively in a team environment with all departments and foster a positive work culture Takes accountability of individuals performance and improvement measures Support management focus on review of key drivers metrics and operational processes that drive KPI results Interacting with multiple level of leadership across functions verticals Demonstrate commitment to program internal customer satisfaction Interested candidates can share their application on diksha.gupta1@teleperformance.com
Posted 2 months ago
5.0 - 10.0 years
40 - 45 Lacs
Hyderabad
Work from Office
At Astronomer, our RD team is dedicated to providing an exceptional experience in managing Apache Airflow at scale. As a leading player in the industry, we welcome an experienced Software Engineer to work on the infrastructure team of our flagship Enterprise product, Astronomer Software. This role is DevOps-focused and ideal for candidates with a strong software engineering foundation who are eager to apply their skills in building, operating, and optimizing infrastructure and deployment platforms. The work location for this role is in Hyderabad. Your goal will be to enhance scalability, performance, and reliability while minimizing operational overhead by leveraging your deep understanding of container orchestration (Kubernetes) and cloud platforms (AWS, Azure, GCP, Openshift, etc); you will streamline our infrastructure to support seamless on-premise installations. You will collaborate closely with cross-functional teams, including CRE, Platform, and QA, to drive continuous improvement initiatives. Your technical guidance and support will enable teams to adopt best practices and implement efficient infrastructure solutions. Upholding the highest standards of security and compliance, you will implement robust measures to protect our infrastructure and customer data. Your proactive approach to security will ensure that Astronomer Software remains resilient against potential threats. Utilizing monitoring tools and performance metrics such as ELK and Prometheus, you will identify areas for optimization and implement strategies to enhance system performance and resource utilization for a customers on-premise installation. What you get to do: Serve as a primary point who is responsible for the overall health, performance, and capacity of our platform. Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and growth. Develop tools to improve our ability to rapidly deploy and effectively monitor applications in a large-scale environment. Work closely with development teams to ensure the platform is designed with operability in mind. Identify and lead efforts to improve automation. Perform root cause analysis and document results in the form of post-mortems. Write and maintain documentation around key systems and processes. Participate in an on-call rotation with some of our customers. Function we'll in a fast-paced, rapidly changing environment. What you bring to the role: 5 years of hands-on experience operating Kubernetes clusters in a production environment. 5+ years of software development experience in Python/Golang Strong experience with at least one Continuous Integration system, such as CircleCI or Jenkins. Automation/Scripting experience with Shell, Python, or similar. Familiarity with Infrastructure as Code (IaC) tools (Terraform, Cloudformation, etc) Experience in managing and scaling distributed systems in one of the three major cloud providers (AWS, Azure, GCP). Understanding of the Linux Operating System, standard networking protocols, and components. Experience with deploying, supporting, and monitoring new and existing services, platforms, and application stacks. Strong troubleshooting and problem-solving skills. Bonus points if you have: Experience with scale testing, disaster recovery, and capacity planning. Experience in Service Mesh like Istio/Envoy etc Familiarity with Apache Airflow. Experience with Openshift and the Red Hat marketplace. Experience with the Prometheus/Grafana and ELK stacks.
Posted 2 months ago
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