1470 Capacity Planning Jobs - Page 46

We help the world run better What youll do: As a COE Consultant, you will support our global customers transform SAP solutions to SAP S4HANA, SAP BTP, SAP BDC, AI and implement latest SAP innovations. You will need to present the results of your assessment findings and recommendations to customer IT and executive management. You have the chance to design, size, optimize & transform complex SAP landscapes, on which our largest customers run their businesses, to Intelligent ERP on-prem or to RISE with SAP or GROW with SAP. Your area of responsibility will extend to AI, BTP, Technical architecture, capacity planning, deep technical root cause analysis and introduction of best practices for design, build, deployment and run phases. You can grow fast becoming an expert on new technologies, troubleshooting, root cause analysis & optimization secrets. You ve to be a good team player as we work as a global team across the globally distributed COEs and Mission Control Centres. You also need the ability to drill down into technical issues and resolve complex problems across SAP products including SAP SaaS & PaaS solutions. As our customers are globally present so a fluency in English is needed and limited travel of course, is part of the role subject to prevailing situations. What you bring: 3-14 years of experience in the areas of SAP AI, system upgrades, S/4H conversions, DB migration, BTP & managing operations of large SAP Landscapes. Experience of SAP version upgrades, OS/DB migrations, Unicode conversion, HANA & ASE migration, S/4H Conversion along with DC relocation or Cloud migration. Familiar with SUM-DMO optimization techniques. You ve done system monitoring, troubleshooting of performance issues, backup, restore & recovery and HANA replication. Good if you have done SAP IAS/SSO setup, Tricentis, Workzone, AD integration, Web Dispatcher setup, SAP cloud connector integration etc. Experience in SAP landscape design, system sizing, roadmap & migration planning to S4HANA, SAP BTP, data volume management, UI and Fiori.

Key Responsibilities: Manage and optimize Oracle Exadata and SQL database environments for high availability, scalability, and peak performance. Configure, fine-tune, and secure databases to ensure reliability and efficiency. Monitor, diagnose, and resolve complex database issues in a high-traffic 24x7 production environment. Design and implement backup and disaster recovery solutions to safeguard data integrity. Optimize database queries, indexes, and performance to enhance operational efficiency. Collaborate with application developers to align database structures with business requirements. Plan and execute database upgrades, capacity planning, and storage management. Enforce security best practices, access controls, and compliance standards. Maintain detailed documentation of configurations, policies, and best practices. Stay ahead of industry trends and advancements in database technologies. Career Level - IC2 Required Qualifications: Hands-on experience with database monitoring tools and automation. Expert-level expertise in Oracle Exadata administration, including performance tuning, storage optimization, and security. Strong proficiency in SQL Server, with experience in high availability solutions (Always On, clustering, replication, etc.). Deep understanding of SQL, Database, indexing strategies, query optimization, and transaction management. Strong troubleshooting skills with a focus on reliability, resilience, and scalability. Experience designing and implementing backup/recovery strategies and disaster recovery planning. Ability to work in a fast-paced, high-stakes environment with a proactive and solution-driven mindset. Excellent communication and collaboration skills, with the ability to work across teams. This is an exciting opportunity to work on cutting-edge database technologies and solve complex challenges in a dynamic, mission-critical environment. If you have the technical expertise and problem-solving mindset to drive database excellence.

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Job Title Senior Data Engineer Grade 2C Level Manager - Data & Analytic Job Function Digital Transformation Job Sub Function Azure Data Engineering & DevOps & BI Reports to 2B Location Mumbai Business Area M&G Global Services Overall Job Purpose To implement data engineering solutions on Enterprise Data Platform using latest technologies available in Azure Cloud space conforming to the best in class design standard & agreed requirements to achieve business objective Accountabilities / Responsibilities Build and operationalize data solutions for business using Azure services in combination with custom solutions - Azure Data Factory, Azure Data Flows, Azure Databricks, Azure Data Lake Gen 2, Azure SQL etc Experience in migrating on-premise data warehouses to data platforms on AZURE cloud Designing and implementing data engineering, ingestion and transformation functions using ADF, Databricks Proficient in Py-Spark Experience in building Python based APIs on Azure Function Apps Experience on Azure Logic apps Experience in Lakehouse/Datawarehouse implementation using modern data platform architecture Capacity Planning and Performance Tuning on ADF & Databricks pipelines Support data visualization development using Power BI Exposure across all the SDLC process, including testing and deployment Experience in relational and dimensional modelling, including big data technologies Experience in Azure DevOps - Build CI/CD pipelines for ADF, ADLS, Databricks, Azure SQL DB etc Experience of working in secured Azure environments using Azure KeyVaults, Service Principals, and Managed Identities Understanding of data masking, encryption and other practices used in handling sensitive data Ability to interact with Business for requirement gathering and query resolutions Working on off shore office based development teams, collaborating within a team environment and participating in typical project lifecycle activities such as requirement analysis, testing and release Develop Azure Data skills within the team through knowledge sharing sessions, articles, etc. Adherence to organisations Risk & Controls requirements Participate in various initiatives/forums/groups and contribute effectively from idea creation to proto-type development. Support Strategic programs Good to have knowledge on Apigee (Googles API Management) Business Teams Project Manager Tech Lead Data Scientists Knowledge, Skills, Experience & Educational Qualification Knowledge & Skills: Azure Data Factory, Azure Data Lake Storage V2 Azure SQL Azure DataBricks Pyspark Azure DevOps Power BI Report Confidence & excellent communication Experience: Overall 6-8 years of experience in Azure Data Engineering Educational Qualification: Graduate/Post-graduate. Preferably with specialisation in Computer Science, Statistics, Mathematics, Data Science, Engineering or related discipline Microsoft Azure certification (good to have) We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Job Description Key Responsibilities Technical Leadership: Provide strategic technical direction and mentorship to DBRE and engineering teams. Drive best practices in database architecture, observability, and reliability engineering. Database Architecture & Reliability: Design and implement scalable, fault-tolerant database systems. Lead optimization efforts across multiple database platforms to ensure uptime, performance, and resilience. Infrastructure as Code & Automation: Architect and build robust automation pipelines for database provisioning, upgrades, backups, and disaster recovery using tools like Terraform, Ansible, or Kubernetes Operators. Cloud-Native & Kubernetes Expertise: Define and implement strategies for running databases on Kubernetes (e.g., via Vitess, CrunchyData, or KubeDB). Champion adoption of operators, Helm charts, and CI/CD for DB deployments. Incident Management & RCA: Own and lead complex incident investigations, blameless postmortems, and deep root cause analysis. Drive systemic fixes and reliability improvements. Observability & Capacity Planning: Define SLOs/SLIs for database systems. Lead initiatives to build and maintain robust observability using Prometheus, Grafana, Datadog, or equivalent tools. Security and Governance: Establish and enforce security controls, data access policies, and compliance procedures. Lead security reviews and collaborate closely with compliance and infosec teams. Cross-Team Collaboration: Serve as a subject matter expert and collaborate with product, platform, and SRE teams to influence technical direction and architectural decisions related to data infrastructure. Qualifications Technical Skills & Experience Extensive hands-on experience of 7-12 Years with relational databases (e.g., MySQL, PostgreSQL, SQL Server) and distributed NoSQL systems (e.g., Cassandra, MongoDB, DynamoDB). Proven track record of designing and operating databases in large-scale cloud-native environments (AWS, GCP, Azure). Strong programming skills in Python, Go, or Bash for building infrastructure tooling and automation frameworks. Expertise with Infrastructure as Code (Terraform, Helm, Ansible) and Kubernetes for managing production database systems. Deep knowledge of database replication, clustering, backup/restore, and failover techniques. Advanced experience with observability tooling (Prometheus, Grafana, Datadog, New Relic) for monitoring distributed databases. Strong communication skills and ability to influence across teams and levels.

Job Description: Value Preposition Drive the execution of a risk-based cyber security strategy, Execution & Enablement by leading key business enablement functions such as reporting, planning, cost analysis, and vendor management. Influence strategic decisions by enabling business critical functions like accounting, executive reporting, workforce planning, and vendor management. Job Details Position Title: Principal Analyst - Infosec Business Enablement Career Level: P4 Job Category: Assistant Vice President Role Type: Hybrid Job Location: Bangalore About the Team: The ECSO (Enterprise Cyber Security Office) Strategy, Execution, and Enablement (SEE) team is responsible for operationalizing First Citizens Bank s enterprise cyber strategy. The team collaborates closely with security leadership and cross-functional partners to support investment planning, workforce governance, executive reporting, and vendor oversight. Impact This role enables business-critical functions that support the success of First Citizens Bank s cybersecurity program. It ensures proper financial oversight, strategic alignment of vendor tools, visibility into headcount and planning needs, and automation of executive reporting. This individual will be central to translating cybersecurity goals into measurable, data-backed business operations. Key Deliverables Business Enablement - Drives plans, processes, and requirements that support the enterprise risk-based cyber security strategy by enabling key business enabling functions. Working closely with the team, provides a tactical "follow the sun" model of support for the following functions: Accounting and Financial Variance Analysis Invoice Processing Cost validations and storytelling Tool/Vendor rationalizations and Return on Investment (ROI) Analysis Responsibility Center Audits and Maintenance and organizational level updates Vendor Management Contract renewal tracking and reporting. Quarterly vendor relationship reporting Workforce management including hiring governance and capacity planning. Hiring Governance validations Capacity Planning data analysis Headcount and turnover analysis User Access Reviews Executive Reporting & Automation - Produces reports based on analysis, industry trends, and process capabilities. Identifies patterns, problems, and areas of improvement, and tracks effectiveness of implemented enhancements. Creates specifications, action plans, and other documentation in support of business initiatives. Executive Dashboard Key Initiative Tracking Quarterly third-party supplier reporting Quarterly Enterprise Cyber Security Health Check inputs Definition and maintenance of SEE Operational metrics catalog. Business Strategy - supports the execution of the enterprise risk-based cyber security strategy by delivering tactical solutions to processes with a bias towards efficiency, automation, and cost savings. Relationship Building - Build strong relationships with all levels of the organization, external stakeholders, and partners to execute the cyber security strategy. Act as a liaison between business stakeholders and centralized enterprise functions including Global Finance Office, Enterprise Project Office, Enterprise Change Management, Sourcing/Procurement, Enterprise Strategy, Enterprise & Technology Strategic Roadmaps, Human Resources, and Enterprise Risk Management. Work with stakeholders to understand requirements and recommend solutions. Supports and leads business enabling initiatives. Utilizes expertise to provide guidance, feedback, and direction on complex matters. Aids in the communication of performance results and expected behaviors. Skills and Qualification Preferred Qualification Bachelors Degree and 5-7 years of experience in Business Strategy, Project Planning, and Financial Services industry OR High School Diploma or GED 12+ years of experience in Business Strategy, Project Planning, and Financial Services industry Core Competencies Strong proficiency in MS Office Analytical Skills Business Acumen Relationship & Collaboration Build strong relationships with stakeholders across cybersecurity, finance, HR, procurement, and strategy Foster collaboration and communication with the Strategy, Execution, and Enablement (SEE) team, ECSO security and technology teams and other stakeholders, promoting a culture of transparency and data-driven risk reduction to the enterprise. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a start-up, and tackling some of the world s most interesting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for software engineers who like to innovate and solve complex problems. You want to belong to a firm that recognizes strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. With over USD $11 trillion of assets, we have a unique responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial wellbeing. What is Aladdin and your team in Aladdin Engineering ? You will be working on BlackRocks investment operating system Aladdin. Aladdin is used both internally and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading and operations tools on a single platform to power informed decision-making and create a connective tissue for thousands of users investing worldwide. Our development team Aladdin Channels and Experience sits inside Aladdin Engineering and caters to various channels like desktop, mobile and web. Our products are the front door to Aladdin, the journey to all Aladdin application begins from Aladdin Hub (aka Aladdin Client Sites) and Genie (in future the App Launcher) which is a launching tool for hundreds of applications that are part of Aladdin Investment Operating System. To achieve our goal, we work closely with other teams, including UX, Enterprise Architecture, SRE, InfoSec, application development and Aladdin Client Business (ACB) team. Qualifications: Passionate about building quality software and scaling technology to meet the needs of tomorrow. 5+ years of hand on front-end development experience using Angular/Typescript/HTML/CSS/JS Good to have some experience in backend using Java8+ Goot to have some Reach experience but not must Experience working with an agile/scrum team. Excellent written and verbal communication skills; presents ideas in a clear, concise, and constructive manner to a diverse audience. An ability to translate real business problems into technical solutions. A track record of forging strong relationships and building trusted partnerships through open dialogue and continuous delivery. Conducts performance monitoring, capacity planning, workload modelling and predictive analyses to identify and resolve potential issues. Planning and administering web systems hardware and operating system server software, while maintaining and monitoring website functionality and website security. Responsibilities: Develop and maintain the User Portal that will be used to onboard users to Aladdin Platform. Help design and build the next generation of the world best investment platform. Build front end applications that will be deployed across a wide range of platforms and environments. Contribute to an agile development team working with designers, analysts, users and leads. Apply quality software engineering practices through all phases of development and into production. Collaborate with team members in a multi-office, multi-time zone environment. Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, dev ops and level two production support. Our benefits . Our hybrid work model . About BlackRock . This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

Job Description for MongoDB Lead Job Title: MongoDB Lead Company: Mydbops About us: As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Our Customer Account Management team is vital in ensuring client satisfaction and loyalty. Role Overview: We are seeking a skilled MongoDB Lead to manage high-performance MongoDB environments, drive operational excellence, and lead a team of engineers. The role involves proactive monitoring, incident management, and continuous process improvement. Strong leadership and client engagement skills are essential. Roles and Responsibilities Operational Excellence Ensure high availability and optimal performance of client-managed MongoDB clusters through proactive monitoring and timely response to alarms. Drive the team to deliver clean, well-documented resolutions with strong post-incident learning and RCA practices. Utilize and enhance internal tools like alarm templates; actively monitor their effectiveness and take initiative to improve alerting mechanisms regularly. Team Leadership & Culture Lead by example: work and think like a team player, while promoting a culture of shared ownership and accountability. Encourage and mentor team members to think like engineers solving problems with root cause analysis, structured approaches, and long-term solutions. Foster collaboration across shifts and locations to maintain consistency in support delivery and knowledge transfer. Engineering & Process Development Develop and document best practices for day-to-day MongoDB operations including backup, restore, performance optimization, patching, access management, and capacity planning. Continuously improve internal operational processes by introducing automation, repeatable runbooks, and real-time metrics dashboards. Conduct periodic reviews of incident trends, SOP effectiveness, and process bottlenecks to suggest and implement improvements. Client Success & Engagement Act as a primary technical escalation point for critical MongoDB issues and collaborate with stakeholders to ensure timely resolution. Maintain a high standard of client communication and technical reporting, focusing on clarity, transparency, and value delivery. Participate in client reviews and audits, showcasing the operational excellence and proactive initiatives undertaken by the MDS team. What We Offer: Competitive salary and benefits package. Opportunity to work with a dynamic and innovative team. Professional growth and development opportunities. Collaborative and inclusive work environment. Job Details: Work time: General shift Working days: 5 Days Mode of Employment - Work From Home Experience - 4-5 years

TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you re working in our four global Home Offices, Distribution Centers or Retail Stores TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family a Fortune 100 company and the world s leading off-price retailer. Job Description: About TJX: At TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a workplace where our Associates contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. At TJX India, we take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates. What you will discover: Inclusive culture and career growth opportunities A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia, click here to learn more Challenging, collaborative, and team-based environment What you will do: The Infrastructure and Operations (I&O) organization embodies the hub of lifecycle engineering at TJX, delivering, maintaining, and optimizing our technology portfolio at rapid scale. We are a service-oriented team aimed at providing extraordinary experiences to thousands of TJX associates, business partners, and application delivery teams across the portfolio.? What you will need : An experienced Staff Engineer with deep expertise in AIX OS 7.2, 7.3+ , VIOS 3.x , Linux OS (RHEL 7,8,9) and IBM Power Systems (P8, P9, and P10 hardware). As a key member of our IT Infrastructure team, you will be responsible for the installation, configuration, and maintenance of AIX & Linux systems and IBM Power hardware in a complex enterprise environment. The ideal candidate will have strong troubleshooting skills, automation experience, and a deep understanding of AIX & Linux -based technologies to ensure optimal system performance, reliability, and availability. Key Responsibilities: AIX/Linux Systems Administration : Install, configure, and maintain AIX OS 7.2, 7.3+ on IBM Power Systems (P8, P9, and P10) & RHEL OS on Linux Servers Perform system upgrades, patches, and security enhancements on AIX/Linux servers and ensure optimal system health. Manage system-level diagnostics, issue resolution, and root cause analysis for AIX/Linux-related problems. Oversee AIX/Linux system performance and ensure high availability for business-critical applications. Virtual I/O Server (VIOS) Management : Administer and configure VIOS 3.x to support virtualized environments, including virtualizing storage, networking, and other resources. Optimize and manage VIOS configuration to ensure efficient resource allocation across multiple AIX and virtual machine workloads. IBM Power Systems Hardware Administration : Configure and maintain hardware platforms including IBM Power 8, 9, and 10 . Perform hardware diagnostics, firmware updates, and hardware health checks for IBM Power servers. Manage and configure Virtual LANs (VLANs), storage devices, and other hardware components in a Power environment. Performance Tuning & Capacity Planning : Perform performance tuning for AIX/Linux systems, including memory, CPU, disk, and network optimization. Conduct capacity planning and forecasting to ensure systems are scaled for business growth. Utilize performance monitoring tools to identify potential bottlenecks and optimize AIX/Linux resource utilization. Disaster Recovery & Backup : Design and implement disaster recovery strategies for AIX/Linux and IBM Power Systems using industry-standard tools. Configure and manage backup solutions, ensuring that data integrity and availability are maintained. Automation & Scripting : Develop automation scripts for routine system administration tasks using Shell, Python, or Perl. Implement automated workflows for provisioning, monitoring, and patch management to improve efficiency. Security & Compliance : Ensure adherence to security policies and compliance standards in AIX/Linux environments. Manage user access controls, security patches, and system updates to protect against vulnerabilities for both AIX & Linux Troubleshooting & Support : Provide advanced troubleshooting and problem-solving support for complex AIX & Linux and Power Systems issues. Act as a technical escalation point and provide tier-3 support for both AIX/Linux and VIOS-related incidents. Documentation : Maintain comprehensive documentation for system configurations, processes, and troubleshooting guides. Update and review standard operating procedures (SOPs) and best practices for AIX/Linux and VIOS environments. Collaboration & Mentorship : Work closely with cross-functional teams, including network engineers, database administrators, and software developers. Provide mentorship and guidance to junior engineers and collaborate on complex technical initiatives. Qualifications: Education : Bachelor s degree in computer science, Information Technology, or a related field (preferred). Experience : Minimum of 8 years of hands-on experience in AIX/Linux OS administration with a focus on 7.2, AIX 7.3+ and VIOS 3.x, RHEL 7,8,9. Proven expertise in managing IBM Power Systems (P8, P9, P10) hardware and virtualized environments. Experience with IBM Power VM and Virtual I/O Server (VIOS) for virtualization management. Experience in Linux Virtualization Platforms such as VMware Experience with tools such as JIRA, Confluence, Service NOW Technical Skills : Advanced knowledge of AIX OS 7.2, 7.3+ , including system installation, configuration, patching, and troubleshooting. Upgrading from AIX OS 7.2 to 7.3+ and RHEL from 7 to 8 & 9. Expertise in managing VIOS 3.x and virtualized AIX environments. Maintaining and upgrading HMC Hands-on experience with IBM Power Systems hardware (P8, P9, and P10), including configuration and maintenance. Familiarity with storage management , including LVM, SAN, and NAS integration in AIX environments. Proficiency in shell scripting (Bash, Korn Shell), automation tools, and performance tuning tools. Understanding of networking protocols and configuration in AIX/Linux (TCP/IP, NFS, DNS, etc.). Experience with IBM PowerVC and other virtual management solutions. Knowledge of backup solutions such as Tivoli Storage Manager (TSM) or similar tools. Migrating the Shared Storage Pool to SAN Boot for AIX systems Familiarity with lpar2rrd and maintaining the software Certifications (Preferred): IBM AIX Certification (Level 1 or 2)/ IBM Power Systems or related certifications. Red Hat Certified System Administrator ITIL Foundation or other relevant certifications. Key Competencies: Analytical Thinking : Strong problem-solving skills and the ability to troubleshoot complex system issues efficiently. Attention to Detail : Ability to manage multiple AIX/RHEL Linux/VIOS systems with high attention to detail and accuracy. Communication Skills : Excellent verbal and written communication skills for collaboration and documentation. Team Player : Ability to work well within a team, providing guidance and mentorship to junior engineers. Adaptability : Proactive in learning new technologies and keeping up with advancements in the AIX/RHEL Linux and Power Systems space. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individuals status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: Ground and Mezzanine Floors Prestige Sterling Square 4 Location: APAC Home Office Bangalore IN

TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you re working in our four global Home Offices, Distribution Centers or Retail Stores TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family a Fortune 100 company and the world s leading off-price retailer. Job Description: About TJX: At TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a workplace where our Associates contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. At TJX India, we take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates. What you will discover: Inclusive culture and career growth opportunities A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia, click here to learn more Challenging, collaborative, and team-based environment What you will do: The Global Supply Chain - Retail Distribution Team is responsible for managing various Warehouse Management solutions within TJX IT. The organization delivers capabilities that enrich the customer experience and provide business value. We seek a motivated, talented JAVA Full Stack Senior Engineer to help architect, develop and support enterprise solutions. You will be working with product teams, architecture and business partners to strategically plan and deliver the product features by connecting the technical and business worlds. You will need to break down complex problems into steps that drive product development while keeping product quality and security as the priority. You will be responsible for most architecture, design and technical decisions within the assigned scope. Skills / Knowledge: Bachelor s Degree or equivalent Engineering skillset 10+ years of strong development experience with medium to large bespoke developed software solutions while working in an Agile (Scrum/Kanban/SAFe) environment Leads discussions on design approaches to solving visible, strategic and complex business problems. Identifies emerging technologies for consideration for new technology direction and implements proof of concepts to prove the new technology. Maintains broad knowledge in the business applications / services that comprise a given technical domain. Provides technical subject matter expertise and insight related to the business applications in each technical domain. Acts in Lead Engineer capacity for medium to large initiatives, prioritizing and assigning tasks, providing guidance and resolving issues. Design, code, test, deploy & support working software / technology component, working collaboratively with architects and other engineers. 7+ years of experience in JAVA Full Stack Development Developing applications using Java 8 and exposure to the latest java framework Proficient with micro-services development using Spring Boot Framework Proven experience working with Java micro-services and mainframe COBOL Copybook messages with IBM MQ, Kafka, Google Topics Experience working SQL and NoSQL databases, Microsoft stack preferred. Proven skills scaling micro-service architecture on-premise and on-cloud. Experience in managing Azure resources, services, and security configurations. Expertise in Identifying bottlenecks and optimize query performance. Manage application access controls and permissions, to ensure compliance with data privacy regulations for key financial applications (e.g., SOX). Document processes, configurations, and troubleshooting steps. Experience in incident management, capacity planning and advanced monitoring Share knowledge with team members and contribute to internal training sessions. Excellent communication and collaboration skills, with the ability to effectively bridge the gap between technical and non-technical audiences. Strong strategic and critical thinking skills Comfortable dealing with ambiguity and adversity Ability to learn and adapt quickly. Key Duties/ Responsibilities: Perform code reviews and ensure the code quality is always maintained as per the standards established. Accountable for solution design, code development, code review, deployment in non-prod and production regions Mentor and coach WPL team and address any outstanding blocker faced by junior developers on the team Develop and maintain CI/CD pipelines using Azure DevOps and ensure code quality & test coverage thresholds are set and maintained for every code check-in Participate in PI planning cadence and maintain a healthy backlog for all engineers in the team Help Product Owner and Scrum Master to create, maintain and track JIRA stories if needed Ensure technical documentations are created and maintained in confluence on timely basis with iterative updates as needed. Implement enterprise standard strategy for application and performance monitoring of the micro-services In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individuals status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: Salarpuria Sattva Knowledge City, Inorbit Road Location: APAC Home Office Hyderabad IN

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Responsible for the installation, configuration, and management of EMC VMAX/PowerMax storage arrays ,SVC and ESS Storage Subsystems. Experienced in EMC storages VMAX, PowerMax, XtremIO, Unity Experienced in Brocade SAN Switches Perform routine maintenance tasks, such as backups, restores, and performance monitoring. Troubleshoot and resolve storage-related issues. Work with other IT staff to provision storage for new applications and servers. Local replication and remote replication SRDF/Snap mirror Design and implement EMC VMAX/PowerMax storage solutions for customers. Work with customers to understand their storage needs and requirements. Develop storage solutions that meet the customers needs and budget. Present storage solutions to customers and answer their questions. Stay up-to-date on the latest EMC VMAX/PowerMax technologies and best practices. Install, configure, and manage IBM storage systems (Flash System, XIV, Spectrum Scale, DS Series etc.). Perform routine maintenance tasks like backups, restores, and performance monitoring. Troubleshoot and resolve storage-related issues to ensure optimal system operation. Work with other IT teams to provision storage for applications and servers. Stay informed about new IBM storage features and best practices. The skills you bring: Knowledge desired on module backup such as Oracle, SQL over Dell Networker /Data Domain Networker client migrations, Patch Management , Performance Tuning, Cloning configuration, troubleshooting, Staging, Media Management, Disaster Recovery and new device provisioning in production. In Depth Knowledge on Networker and Data domain, Modules like databases, VM backups, Data Domain, Solid knowledge on backup and restore skills. Skills on Storage and virtualization. Skilled on test and acceptance, PEQ, technical RACI, capacity planning & Problem Management Experience in testing, implementation, change management, and upgrade/migration of backup infrastructure. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 764936

About Us SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

Candidate should have minimum 2 years of experience in Short and long term capacity planning. Only 30 days notice period profiles will be consider .

Job Title: Assistant Manager / Manager Production Location: Jalgaon Company: Spectrum Electrical Industries Limited Role Purpose: To drive end-to-end production operations aligned with Spectrum’s commitment to quality, timely delivery, and operational efficiency. The role demands a strategic mindset to plan and lead production in coordination with cross-functional teams while ensuring optimum utilization of manpower, machines, and materials. Key Responsibilities: Strategic Planning & Execution Collaborate with SCM, Planning, and Sales teams to translate customer requirements into daily/weekly production plans . Ensure adherence to monthly targets on output, quality, cost, and delivery as per business commitments. Participate in capacity planning and resource allocation across fabrication, powder coating, assembly, and dispatch. Operational Leadership Manage daily shopfloor activities across multiple operations— fabrication, powder coating, assembly , and outsourced job works. Monitor daily production vs. plan , analyze bottlenecks, and take proactive measures for resolution. Ensure optimal machine utilization and manpower deployment , especially across shifts. Process & Quality Excellence Implement and monitor adherence to SOPs, Work Instructions, and Quality Standards (ISO/IATF 16949) . Drive first-time-right production by implementing strong in-process controls and mistake-proofing methods. Collaborate with Quality and Maintenance teams for zero-defect and zero-breakdown goals . Cost & Efficiency Control Control cost per component by monitoring consumables, rework, rejection, and yield loss . Drive OEE improvement initiatives on key equipment, and support automation or layout optimization projects. Team Management & Development Lead a team of supervisors, operators, and support staff with a focus on training, multi-skilling, and performance improvement . Foster a culture of safety, accountability, and continuous improvement on the shop floor. Conduct periodic reviews, audits, and structured feedback sessions. Required Qualifications & Experience: Education: B.E. / B.Tech in Mechanical / Production / Industrial Engineering (or Diploma with strong experience) Experience: 5–10 years in electrical manufacturing / sheet metal / process-intensive production units Key Skills: Strategic production planning aligned with customer delivery schedules Strong shopfloor control across fabrication, powder coating, and assembly Knowledge of Lean tools, OEE, 5S, Kaizen, and TPM Familiarity with SAP or ERP systems for production tracking People management and interdepartmental coordination

Role & responsibilities 1. Forecasting and Planning: Analyze historical data and trends to forecast future staffing needs. Develop short-term and long-term workforce plans based on business requirements and peak times. 2. Scheduling: Create and manage employee schedules to ensure optimal coverage and meet service level agreements (SLAs). Adjust schedules as needed based on real-time changes in demand or staffing levels. 3. Data Analysis: Monitor and analyze performance metrics and key performance indicators (KPIs). Generate and present reports on staffing efficiency, adherence, and other relevant 4. Tools: Knowledge of any WFM tool like: IEX, Verint, Aspect etc. Candidate should know Erlang C methodology 5. Communication: Collaborate with department managers and team leads to understand staffing needs and align schedules accordingly. Communicate schedule changes and updates to employees and ensure clarity on shift requirements and expectations. 6. Compliance and Accuracy: Ensure adherence to labor laws, company policies, and industry regulations in all scheduling practices. Maintain accuracy in scheduling and reporting to support payroll processing and operational planning.

Hi , We are hiring for the ITES Company for Workforce Management. Overview A Workforce Manager is a professional responsible for planning, forecasting, scheduling, and managing staffing resources to ensure that a company especially in call centers, BPOs, customer service, or retail operations can meet its operational and service goals efficiently. To ensure that the right number of people are scheduled at the right times to handle customer demand without overstaffing or understaffing, balancing cost efficiency with service quality. Key Skills: a) Need Experience in Forecasting, Scheduling, Capacity Planning b) Min 1 Year of WFM Lead Experience c) Any Graduate d) Min 3 Years International BPO Experience To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 196 b) To Apply for above Job Role ( Chennai ) Type : Job Code # 553 Job description: Overall 6 years of experience with minimum 3 years experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations Will execute capacity ramp up and ramp down across all LOBs Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team. Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis. Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses. Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Competencies/Skills: Excellent knowledge of Excels & Macro Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations Good communication, interpersonal skills Multi Tasking

We're Hiring! Join the Team at IGT Solutions Pvt Ltd Location: Pune | Shifts: Rotational Are you passionate about data, reporting, and the travel industry? Were looking for a Lead Associate-WFM(RTA) to join our growing team! Key Responsibilities: • Generate and publish Hourly/Daily/Monthly reports • Create custom templates and reports based on process needs • Manage and schedule reports across multiple programs • Collaborate with end-users and clients daily • Design and implement new reporting modules • Ensure SLAs and TATs are met consistently What We’re Looking For: • Strong skills in MS Office & Excel • Experience in Excel automation • Excellent communication – both verbal and written • Bonus: Knowledge of MS Access & SQL Server • Open to rotational shifts and weekly offs About IGT Solutions IGT is a global leader in IT and BPM services for the Travel, Transportation, and Hospitality industries. With 10,000+ experts and 15 global delivery centers , we’re committed to driving innovation and excellence. Learn more: www.igtsolutions.com Equal Opportunity Employer We’re proud to foster a diverse, inclusive workplace—free from discrimination, intimidation, or bias. Ready to shape the future of travel with data? Apply now! #Hiring #DataJobs #ReportingAnalyst #ExcelJobs #MIS #GurgaonJobs #IGTSolutions #CareersInTravel #JoinOurTeam

Key Responsibilities To Manage In-house Team Leaders, followed by vendor management at location level. Control portfolio in terms of Physical collections CRR indicators in External domain. Reports Management which will support in tracking field team performance. Departmental liaising to improve team performance. Managing the allocation strategy, capacity planning, Span of control training in- house staff about product services Must be good in planning, Operational challenges problem solving. Analyse team performance and provide corrective action for improvement. Ensure proper quality controls on the set process Customer escalation and complaints management in coordination with other departments. Training and development for team Motivation. Requirements Graduation Mandatory. Candidate should have field team handling experience(TLs/Agents) Computer literacy: internet, email, MS Excel, MS PowerPoint Presentation. Should be able to coordinate with other department efficiently to resolve queries.

RPG Group External Job Description Job Responsibilities Responsible for Overall plant operations viz. production, logistics, HR, Financials, Compliances etc. Maintaining the overall quality standards of products as per standards Monitor expenses and responsible for achieving the targeted revenues Rationalize/ Reduce manpower and succession planning Ensure assets utilization to defined capacity. Support implementation of TPM and Quality Management Systems. Take initiatives for ensuring highest Environment, Health and Safety Standards Drive Projects for process improvements and low cost automation and productivity improvement. Ensure the planning system is optimized from capacity planning, micro planning and schedule adherence to maximize delivery reliably Build metrics for measuring plant productivity Qualifications Bachelors degree in Engineering (Mechanical, Electrical, or Production) from a reputable institution. An MBA would be a strong asset. Proven track record of success in a leadership role within a manufacturing environment, preferably within the Engineering, Procurement, and Construction (EPC) industry. Strong understanding of manufacturing processes, lean manufacturing principles, quality management systems, and safety regulations. Exceptional leadership, communication, interpersonal, and problem-solving skills with the ability to inspire and motivate teams. Demonstrated ability to drive operational excellence, implement continuous improvement initiatives, and achieve tangible results in a fast-paced environment. Strong analytical and data-driven decision-making skills with the ability to identify areas for improvement and implement effective solutions. Competencies HSE & ESG Awareness Quality Adherence Commercial Acumen Strategic Thinking Process Knowledge Safety Standards Analytical Mindset Communicating Effectively Project Management

Fulfillment Centers (FCs) are the physical engine at the heart of Amazon, that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. Amazon India FC Operations team is looking for a passionate, results-oriented Business Intelligence Support Engineer who thrives in a fast paced, data-driven environment. The selected candidate will have a passion for building and maintaining scalable solutions to enable the growth our FC Operations. The position will work closely with Central ACES teams to develop platform and tools and analyze data to support PD initiatives, dig deep into data to determine root cause of defects, build and maintain decision support process to track defects and correct them in real time. Proposed Responsibilities of BIE Support will be: - Monitoring health of DWP jobs, infrastructure and platform - maintaining 100% availability and scaling - Performing root cause analysis and resolving Trouble Tickets. - Enhancements to the existing solutions independently (with minimal guidance from BIE team) - Gradual ownership of medium complexity solutions from the roadmap initiatives Fulfillment of data requirements of the central ACES team, Using Analytical tools to drive solutions to business problems. Data model creation for critical roadmap projects. Configuration and network setup for new FCs. Design, develop, and implement solutions to more effectively utilize technical configurations to deliver tangible operational and customer benefits. Managing multiple projects simultaneously. Ability to communicate to various stakeholder from different teams. Work closely with operations, product teams and engineering teams during and after launch and for new special projects. We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND About the team Fulfillment Centers (FCs) are the physical engine at the heart of Amazon, that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. Amazon India FC Operations team is looking for a passionate, results-oriented Business Intelligence Support Engineer who thrives in a fast paced, data-driven environment. The selected candidate will have a passion for building and maintaining scalable solutions to enable the growth our FC Operations. - 1+ years of data analytics or automation experience - 1+ years of capacity planning, operations planning, business analysis or similar experience - Bachelors degree - Knowledge of data pipelining and extraction using SQL - Knowledge of SQL and Excel at a moderate or advanced level - Experience with data mining tools like SQL, SAS, SPSS, or similar - 7. Do you have knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions- Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions

Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Registration and Compliance Operations (RCO) group designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. The Program Manager will be responsible for driving global strategy and initiatives/process improvement programs and projects. Expectation from the role is to gain a deep understanding of function and work with all critical stakeholders to drive process, technology improvements and own end to end projects related to Capacity planning, WFM, Cost and Queue Management. This position requires leadership ability to facilitate and execute cross functional projects as well as the ability to teach those methods to other managers and team members, associates, in order to foster a culture of continuous improvement. Key responsibilities associated with this position include the following: 1. Program Management: a. Demonstrate knowledge of improving processes through project management mechanisms/methods and can perform complex analysis when exposed to unstructured and structured data. b. Design/develop/deploy (process) scalable mechanisms of global RC functions through industry standard practices c. Work with leadership team to drive critical business initiatives. d. Develop, implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects. e. Drive and influence multiple stakeholders on project improvement opportunities f. Establish and continually improve the consistency, predictability and efficiency of the project delivery by providing leadership guidance and sharing best practices. g. Manage multiple projects requiring frequent communication, organization/time management and problem solving skills. h. Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives. I. Communicate across all levels on project and program progress. - 2+ years of program or project management experience - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document

The HiLabs Story HiLabs is a leading provider of AI-powered solutions to clean dirty data, unlocking its hidden potential for healthcare transformation. HiLabs is committed to transforming the healthcare industry through innovation, collaboration, and a relentless focus on improving patient outcomes. HiLabs Team Multidisciplinary industry leaders Healthcare domain experts AI/ML and data science experts Professionals hailing from the worlds best universities, business schools, and engineering institutes including Harvard, Yale, Carnegie Mellon, Duke, Georgia Tech, Indian Institute of Management (IIM), and Indian Institute of Technology (IIT). Job Title : Director-Engineering / Senior Engineering Manager/ Engineering Manager Job Location : Pune, India Job summary: We are a leading Software as a Service (SaaS) company that specializes in the transformation of data in the US healthcare industry through cutting-edge Artificial Intelligence (AI) solutions. We are seeking a skilled Engineering Manager/Engineering Lead with proven growth journey from a developer to a lead/managerial role in fast-paced IT product companies. The ideal candidate should possess a robust blend of both advanced technical skills and effective people management capabilities. Responsibilities: Work with business teams to provide end to end solutions Ability to communicate effectively with teams and clients Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner. Ability to manage change and effectively pass on the information down the line to concerned teams for smoother execution Delegate and allocate responsibilities efficiently to manage projects end to end Provide direction and technical expertise in design, development and systems integration Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation Identify resource requirements, efficient capacity planning Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence Encourage team interaction, boost employee motivation and appreciate team contribution Boost operational efficiency and development productivity of the team Manage and grow individual team members, attract and recruit new talent responsible for ever-growing technical challenges Desired Profile: Engineering degree in computer science or related field from a renowned and accredited engineering college or university (tier 1 college) 8 to 10+ years proven growth journey from a developer to a lead role in fast-paced IT product companies is a must Programming Languages: Java8 (Proficient), Python (Good to have) Frameworks: Spring Boot, FastAPI/Django (Good to have) Build Tools: Maven, npm, pip Messaging Systems: Kafka, SQS Architecture: Microservices-based architecture, Monolith Design Principles: SOLID principles, other code level Caching and Storage: Redis, ElastiCache Containerization and Orchestration: Docker, Kubernetes Frontend Technologies: React, Redux Cloud Platforms: AWS (with Terraform/Ansible for infrastructure automation) Cloud Strategy: Cloud-agnostic design and deployment Security: Strong understanding of security best practices in development and deployment CI/CD Pipelines: Experience with setting up and maintaining continuous integration and delivery processes Be both highly technical and an effective people manager Communicate cross-functionally and drive engineering efforts Be a Subject Matter Expert in one or more product domains Should have demonstrated ability to recruit and manage technical teams, including performance management Should have managed a team of 10+ members and willingness to handle larger teams Exceptional communication and interpersonal skills Nice to have experience into Healthcare/ Insurance domain but not a must to have Good to Have: Experience with Python Familiarity with FastAPI or Django HiLabs is an equal opportunity employer (EOE). No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability, or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law. HiLabs is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce to support individual growth and superior business results. Be a part of a team that harnesses advanced AI, ML, and big data technologies to develop cutting-edge healthcare technology platform, delivering innovative business solutions. HiLabs Total Rewards Competitive Salary, Accelerated Incentive Policies, H1B sponsorship, Comprehensive benefits package that includes ESOPs, financial contribution for your ongoing professional and personal development, medical coverage for you and your loved ones, 401k, PTOs a collaborative working environment, Smart mentorship, and highly qualified multidisciplinary, incredibly talented professionals from highly renowned and accredited medical schools, business schools, and engineering institutes.

Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Creates a bridge between development and operations by applying a software engineering mindset to system administration topics. Splits time between operations/on-call duties and developing systems and software that help increase site reliability and performance. What Part Will You Play Chaos engineering - you're expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate. Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier. Use practices from DevOps and GitOps to improve automation and processes to make self service possible. Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing. Running game days to test assumptions about reliability and learn what will break before it matters to customers. Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks. Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure. Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don t get paged when it doesn t). Troubleshooting systems and network issues, alongside our Technical Operations Team. Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices. Developing runbooks and improving documentation. Minimum Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field Typically minimum of 2 years relevant experience What Are Our Desired Skills and Capabilities Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Experience in Public and Private Clouds, Jenkins, Terraform, Ansible, OpenShift, Kubernetes or AWS EKS

Will be a key member of the CORE ERP SAP team, responsible for ensuring operational excellence, service continuity, and ongoing service improvement across the SAP landscape. Reporting to the Service Owner, he will act as functional and technical liaison between internal teams and the Application Support & Maintenance (ASM) partner. The role is focused on delivering high-quality, stable services, while continuously driving efficiency through automation, innovation, and the elimination of repetitive, low-value tasks. This role is ideal for a service-oriented professional with strong SAP expertise, ideally with exposure to HANA, and a passion for building scalable processes that support business agility and resilience. Key Accountabilities and Responsibilities (KARs) Service Management & Operational Excellence Own and drive the day-to-day delivery of SAP services, ensuring alignment with SLAs and business expectations. Lead the setup and refinement of ITSM processes such as incident, problem, change, and request management. Guide the ASM partner in following structured service delivery practices, ensuring compliance with agreed SLAs and continuous improvement targets. Drive operational excellence by identifying inefficiencies and implementing process improvements. Automation & Innovation Identify and eliminate waste caused by repetitive manual activities by introducing automation tools, scripts, or workflow enhancements. Work with the ASM partner and internal teams to embed automation in service operations wherever feasible. Foster a culture of innovation, leveraging modern tools and techniques to improve service reliability and speed. Collaboration & Governance Collaborate with the Service Owner to align service delivery with strategic objectives and business priorities. Work closely with the Product Owner to support service refinement as part of the broader product lifecycle. Actively participate in CABs, service review boards, and incident/post-incident review sessions to maintain governance and accountability. Coordinate resolution across squads, infrastructure, and partner teams to address cross-functional issues. Continuous Improvement Track service metrics and trends to proactively identify and resolve underlying systemic issues. Lead root cause analysis for major incidents and implement preventive measures. Promote LEAN principles to create a culture of continuous improvement within the SAP service domain. People & Stakeholder Engagement Mentor and coach team members on service practices and the importance of operational discipline. Serve as a trusted advisor to stakeholders by translating technical service details into meaningful business language. Promote knowledge sharing across teams to improve support coverage and resilience. Planning and Execution Contribute to sprint, release, and capacity planning from a service readiness perspective. Ensure readiness of service documentation, runbooks, monitoring tools, and escalation procedures. Maintain an accurate and current service catalogue and participate in roadmap and portfolio discussions. Financial management Responsible for cost optimisation by executing service improvement plans Key Performance Indicators (KPIs) SLA and KPI adherence (incident response time, change success rate, etc) Reduction in repetitive manual tasks via automation Business continuity and system uptime Quality of service documentation and process maturity Stakeholder satisfaction (via NPS or equivalent) Execution of service improvement initiatives Skills & Competencies Deep understanding of SAP ERP core modules and service delivery, with desirable exposure to SAP S/4HANA. Proven experience in managing service operations and vendor-led support models. Strong knowledge of ITSM frameworks (eg, ITIL), with the ability to design and operationalize support processes. Demonstrated success in driving automation and process improvement in an enterprise IT environment. Agile mindset with experience working in agile or DevOps-oriented teams. Excellent communication and stakeholder management skills, with the ability to work across technical and business domains. Strong analytical thinking with a proactive approach to problem-solving. Experience & Qualifications 6-10 years of experience in SAP service delivery, service management, or IT operations roles. Prior experience working with or managing ASM/vendor support teams. Hands-on experience or understanding of SAP HANA is highly desirable. ITIL Foundation certification (or higher) preferred.

The jobholder as Custody and Clearing Operations head is accountable for overall management and control of Securities Services Operations in India. Management of Securities services operations comprises of Custody Operations, Derivatives Clearing, SLB, Fund Services, DDP ie Foreign Portfolio Investor (FPI) registration services and Risk Control. Additionally, the jobholder is accountable for overall management and control of Custody and Clearing Operations in South Asia (Bangladesh, Sri Lanka). Key Responsibilities The jobholder leads a dynamic, multi-product in Custody and Clearing Operations team responsible for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients. They are accountable for end-to-end delivery of in Custody and Clearing Operations for a particular country/market ensuring that we are aligned F2B where certain activities are managed in our hubs, we mitigate any operational, regulatory or client risks and enable the Custody business. The jobholder plays a role in the definition and implementation of transformation initiatives, service, and control standards in the country/market. The job holder leads a dynamic team responsible for delivering high quality services to some of the most demanding clients. He plays a pivotal role in defining and maintaining operational services for large financial institutions, Global Custodians including leading international banks, broker-dealers, fund managers and insurance companies, social security funds under Ministry of Labour (MoL). The role requires extensive collaboration with regional and country functions such as our hub operational teams (where relevant), Front Office, Sales, Client Management, Legal, Compliance, Risk and Product Management as we'll as a variety of internal support functions such as Risk, CFCC, Legal, ALM and Finance. To drive change in the local country teams when it comes to identifying opportunities for transformational projects but also in the managing of the day-to-day processes and controls and ensuring regional priorities are being worked on as part of our global agendas. The role requires extensive interaction with senior securities market individuals and infrastructures such as stock exchanges, securities depositories, clearing houses, local brokers, peer custodians, other market intermediaries. Close liaison with market regulators is also a key part of the role, building strong relationships and using in-depth market knowledge to be viewe'd by them as a trusted adviser for market advocacy. The job holder carries out the end-to-end operational responsibilities in the country/market and works closely with the other in Custody and Clearing Operations Asia country heads, central hubbed teams, country business head, regional and group risk heads. To ensure that the operational units perform optimally and can articulate a forward-looking view of business growth, emerging local trends, and regulations to develop a platform consistent with the Bank s and business strategic ambition. This role has supervisory responsibilities and the Bank s supervisory principles must be followe'd. The jobholder monitors the performance of operations through key metrics such as - volumes, productivity, accuracy, service levels, losses/lapses, issues, risk registers and cost budgets. Collectively responsible and accountable for the setting and governance of infrastructure processes and frameworks for robust compliance and controls. There is a focus on people management and client engagement required. The jobholder is a member of the Custody and Clearing Operations Asia Management Team. Strategy Contributes to the definition of best-practice global operating standards and operating environment within the Target Operating Model (TOM). Implements and manages service standards, as defined by Global Head Custody Operations, and defined within the TOM for the Securities Services business Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations and laws Ensures the operations team is optimised in terms of people, process, platform, product and place. This will include service, risk, efficiency, cost, control, capability and capacity planning Alignment of activities to support the in Custody and Clearing Operations utilities model for greater standardisation, process efficiency and cost reduction. Identifies strategic service delivery issues relating to technology, process, human resource, and service quality and implements appropriate solutions. Ensures the operations teams are optimised and that resources are effectively managed to rapidly fill any service gaps identified. Participate in developing the strategic operations direction and roadmap for FSS, align with Business Strategy and investment appetite. Support Architecture changes in formulation of Best Practice and apply agreed methodologies in FSS and CIB. Deliver a robust control environment which mitigates the risk of loss and safeguards the Banks assets. Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows. Business Partner with the FSS business leads to ensure that the key services are being performed to the standard required. Alignment to FSS growth targets and creating an agenda which mirrors the aims of the Product Solutions and Delivery team. Provides best-in-class operational client support service to address client s operational queries and issues Attend Client visits where appropriate to ensure client proposition is understood, constructive feedback attained and resulting actions take to improve or provide positive feedback to staff. Manages budgets effectively and supports Business for New Clients / Product roll out Ensures compliance with all relevant local and global regulatory requirements and industry best practices Drives continuous improvement culture to maximise Processing efficiency with controlled Cost Income Ratio Monitors client service standards to ensure high-quality operational and client support services are provided. Acts as escalation point for country level operational issues - identifies remedial solutions and oversees timely, efficient implementation when required. Works closely with all members of the end-to-end journeys to ensure operational platforms support client service level agreements and internal benchmarks as we'll as identifying opportunities for automation Proactively works with their country teams and regional peers to ensure development of pool of knowledgeable, mobile operations staff. Champions the identification and implementation of operational best practice across markets within region and with other regions. Represents the in Custody and Clearing Operations function at operational forums, groups and conferences where needed. Processes Accountable for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients. Accountable for end-to-end delivery of in Custody and Clearing Operations for a particular country/market ensuring that we mitigate any operational, regulatory or client risks and enable the FSS businesses. Ensures an efficient and effective end to end product journey for local and international clients across both the onshore and central teams. Ensures Change Management processes are adhered to in country operations. Ensures that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines. Identifies operational risks and enhances control mechanisms, both for in-country processes and services hubbed offshore. Update regional management in a timely manner on notable operational developments and issues and drives the resolution of thematic client issues and process issues. Role models a strong, collaborative business relationship between the FMO onshore and the hubbed centres that make up the end-to-end journey. Supports One Bank through strong connectivity with support and sales functions and related businesses such as Cash, FM, ALM and Transaction Banking. People Talent Develop, encourages and embeds a high-performance culture; develops talent to ensure a high-quality succession pipeline; drives improvement in people engagement and ensures the team is resourced and trained adequately Leads through example and builds the appropriate culture and values sets appropriate tone and expectations from the team Ensures that holders of all critical functions are suitably skilled and qualified for their roles, with effective supervision in place to mitigate any risks. Periodically reviews team structure and supports opportunities staff development both within the country and into other markets. Chooses right horses for courses especially across all critical functions with effective supervision in place to mitigate any risks Sets and aligns job descriptions and objectives for direct reports and disseminates constructive feedback and rewards in line with their performance Risk Management Identifies all potential risks within business and operations and assesses, monitors, controls and mitigates accordingly Proactively tables all risk control weaknesses to which the Group is likely to be exposed and ensures their timely heads up for mitigation Ensures operational incidents (losses or near misses) and client complaints are logged escalated to all stakeholders including Country and Group on timely basis Ensures impeccable audit reports Governance Embeds the Group s values and code of conduct in the Operations team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations among employee s forms part of the culture Ensures compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with not only local banking laws but also anti-money laundering regulations and guidelines Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [SS India and South Asia Custody Ops team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale Key stakeholders Internal: Global Head, Custody Operations Global Head, FSS Operations Securities Services Country Business Head Country CTOO and his office Legal and Compliance Business teams for SS Country and Group Risk and Governance teams Country Product Head Legal and Compliance Finance, Treasury and ALM Country Technology Management Country GBS Head GBS counterparts External: Regulators and other Government departments/officials Depository, Exchanges Clearing Corporations Peer Custodians, Stock Brokers Industry partners, Banking Associations Concurrent and External Auditors Auditors for ISAE and other regulatory audits Other Responsibilities Embed Here for good and Group s brand and values in SS Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Double hats across multiple functions within SS Operations (Custody Fund Services) Skills and Experience Business Facilitation Manage Change Business Governance Support Strategy Business Model Service Delivery Operations Manage Conduct Manage Risk Manage People Qualifications Market Knowledge: - Thorough understanding of the wider business, economic and market environment under the ambit of Securities Services across various Asset Class. Minimum15 years + of relevant experience Business Strategy and Model: - Knowledge of the banks business strategy and model appropriate to the role Risk Management: - Ability to identify, control and mitigate risks to which the organization is exposed Financial Analysis: - Ability to interpret the firm s financial information, identify key issues based on this information and implement appropriate controls and measures Governance, Oversight and Controls: - Ability to assess the effectiveness of the firm s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas This role would require 15+ years of relevant experience in capital markets, derivatives fund services, thorough knowledge of banking routines, risk management, deep understanding of products and operational processes. Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing we'll, and not so we'll Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social we'llbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive we'llbeing support through Unmind, a market-leading digital we'llbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.