Business Intelligence Product Manager

Job Description

Job Summary/Objective We are seeking an experienced Product Manager/Owner to lead the planning, development, and delivery of our client- facing Business Intelligence (BI) and CRM solutions. This individual will collaborate with cross-functional teams, including Development, UI/UX, Marketing, and Sales, to transform product vision into actionable requirements and drive value for customers. Key Responsibilities & Duties (essential to the job) Define and prioritize product requirements. Gather stakeholder input and conduct market/customer research to create clear requirements with minimal management oversight. Break down high-level roadmap initiatives into actionable features. Translate product roadmap items into smaller, clearly defined feature sets and user stories, then collaborate with Development to validate feasibility, manage prioritization, and ensure the team understands each feature’s functionality and success metrics. Maintain a well-groomed product backlog. Oversee data definitions and documentation. Understand underlying data, define data transformation rules, create business definitions for reported data values, document them in both client-facing and technical data dictionaries, and keep these dictionaries up to date. Ensure data governance and security compliance. Understand data retention and security requirements and confirm that all BI solutions adhere to necessary governance standards. Apply best practices in data visualization, and work closely with UI/UX designers to create wireframes, prototypes, and design concepts. Guide development through the product lifecycle. Keep stakeholders informed on status and priorities, providing clear direction to the Development team. Collaborate with QA for quality assurance. Verify that delivered features and data accuracy meet agreed-upon standards before each release. Conduct customer validation and manage product launches. Perform market testing, user acceptance testing (UAT), and oversee successful release rollouts. Communicate upcoming releases. Inform internal and external stakeholders about new features, ensuring customer-facing and technical documentation is accurate. Coordinate release collateral with Communications/Marketing. Produce Customer Release Notes and other relevant materials in partnership with Marketing. Stay current with BI, advanced analytics, and CRM trends. Recommend new product enhancements that provide additional value to customers. Develop execution plans for feature rollouts. Coordinate efforts with Marketing, Customer Success, Pricing, Billing, and other functional teams to ensure smooth launches. Drive customer satisfaction. Proactively identify and resolve issues, escalating to management only when necessary. Create business cases for new BI product initiatives. Collaborate with cross-functional stakeholders to build compelling justifications for new product opportunities. Education Bachelor’s degree in Computer Science, Business, Data Analytics or a related field (or equivalent experience). Experience, Skills and Key Competencies 10+ years of Product Management experience, ideally with BI, data analytics, or CRM-focused solutions Proven track record of delivering successful products in cross-functional, fast-paced environments Strong BI and data analysis skills, including proficiency in SQL, understanding of ETL processes, and advanced Excel expertise Hands-on experience with BI platforms (e.g., Power BI, Qlik, Sigma Computing, ThoughtSpot) Exposure to advanced analytics and machine learning techniques is a plus Experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence) Comfortable translating complex data and technology requirements into clear, actionable product deliverables Outstanding communication and presentation skills, with the ability to convey complex information to both technical and non-technical audiences Strong leadership, organization, and analytical thinking, adept at managing multiple priorities and driving accountability across teams Experience with Dealership Management Systems functionality and data is a plus Perks and Benefits: Competitive salary and benefits Group Medical Insurance ICICI Bank Multi Wallet Collaborative workspace Flexible working hours Hybrid working model What Makes Working at OEC Awesome? We have a new OEC TechnologyCentre of Excellence in Chennai, India! Our team is beyond thrilledto work with the new office,but we’re even more excitedfor the innovation and creativity that this livingspace will certainlyinspire! We believe in surrounding ourselveswith not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. OEC India has been selected as one of the ‘Top 25 Safest Workplacesin India’ by KelpHR. OEC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, gender, sex (including pregnancy, childbirth, and relatedmedical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected statusin accordance with applicable federal,state and local laws Show more Show less