Business Intelligence Analyst

We’re looking for a data-driven specialist who thrives in solving complex problems, working cross-functionally, and driving business impact through actionable insights. If you’re an experienced Senior Data Analyst who goes beyond dashboards and can turn data into strategy, we want to meet you.

What You'll Do:
As a key member of goFLUENT’s Analytics team, you’ll be responsible for turning high-volume, high-velocity data into meaningful business insights that influence strategic decisions. You’ll work closely with senior leadership and cross-functional teams, using your expertise in advanced analytics, data visualization, and modern data tools to make a real impact.

Key Responsibilities:

Data Analysis, Visualization & Insights

• Analyze complex datasets to identify trends, patterns, and insights that inform strategic decisions; deliver insights that directly influence strategic decision-making across the organization.

• Design, develop, and maintain intuitive dashboards, visualizations, and reports that clearly communicate data-driven insights.

• Lead or take ownership of high-impact analytics initiatives, including the transformation of visualization and reporting frameworks.

Collaboration & Communication

• Work closely with various goFLUENT teams, including Database, Technology, Operations, and business stakeholders, to understand analytical needs and translate them into practical, actionable solutions.

• Provide mentorship and guidance to other Analytics team members, fostering a data-centric culture and supporting professional growth.

Data Integrity & Continuous Improvement

• Ensure accuracy, integrity, and consistency of data through rigorous validation, ETL processes, and continuous quality control.

• Proactively identify areas for improvement, recommend solutions, and drive enhancements in data practices, analytics processes, and infrastructure.

Qualifications:

Experience

• Minimum of 3 years of proven experience as a Data Analyst or Business Data Analyst.

• Demonstrable experience using Tableau or similar BI visualization tools, along with familiarity in migrating and recreating dashboards.

Technical Skills

• Advanced proficiency in Excel/Google Sheets for data analysis and reporting.

• Strong SQL skills; comfortable performing database investigations, data extraction, and data view creation.

• Familiarity with statistical methods and tools; able to apply statistical reasoning to practical business contexts.

• Exposure to other data visualization tools is a plus.

Educational Background

• Bachelor's degree or higher in a quantitative field (e.g., Statistics, Mathematics, Computer Science, or related disciplines).

Communication & Interpersonal Skills

• Strong analytical thinking skills, detail-oriented, and precise in analyzing and disseminating complex information.

• Excellent verbal and written English communication abilities.

• Self-driven, proactive, and motivated by challenges.

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