Business Development Operations Manager

We are seeking a Business Development & Operations Manager to join our team at GetOnCRM Solutions Pvt Ltd. This role is a dynamic mix of business development, presales support, client engagement, vendor partnerships, and operations management. You’ll play a critical role in driving growth, ensuring smooth presales execution, and supporting day-to-day operational excellence.

The ideal candidate is proactive, detail-oriented, comfortable working with clients, and has a strong understanding of both sales processes and business operations.

Key Responsibilities:

Business Development & Client Engagement:

• Respond to and manage inbound inquiries from potential clients.
• Proactively communicate with customers to understand needs, provide updates, and build trust.
• Support in identifying new business opportunities and nurturing leads through the pipeline.

Presales & Proposals:

• Collaborate with the technical team to prepare proposals, RFP responses, and pitch decks.
• Ensure proposals are client-focused, value-driven, and aligned with requirements.
• Assist sales leadership in conducting presales discussions and clarifications with clients.

Vendor & Staffing Coordination:

• Build and maintain partnerships with vendors and partners to support project delivery.
• Work closely with internal stakeholders to identify and fulfill staffing requirements.
• Maintain updated records of vendor agreements and resource allocations.

Operations & Administration:

• Create and manage invoices, ensuring timely submission and follow-ups.
• Update and maintain CRM records daily (leads, opportunities, proposals, interactions).
• Generate weekly/monthly reports on business pipeline, proposals, revenue forecasts, and staffing.
• Streamline internal processes for better efficiency in sales and delivery handoffs.

Desired Skills & Qualifications:

• 3–6 years of experience in business development, presales, or business operations (preferably in IT services, consulting, or Salesforce ecosystem).
• Strong communication skills (verbal & written) with client-facing experience.
• Proficiency in CRM tools (Salesforce preferred), MS Office/Google Workspace, and reporting dashboards.
• Ability to multitask and manage multiple stakeholders.
• Familiarity with invoicing, vendor management, and staffing operations is a plus.
• Self-driven, proactive, and comfortable working in a fast-paced growth environment.