Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0.0 - 5.0 years
3 - 4 Lacs
Kolkata
Work from Office
Job Description : International Blended Process. Graduate and Undergraduate both can apply. Shift : Evening and Night shift. Working days : 5 days working, 2 days rotational week off. Ctc : 3 LPA to 4.50 LPA. Call/Whatsapp : Anupriya 9073762039 Required Candidate profile Freshers with excellent communication can apply. Required experience : 1 year or more experience on paper in International Process in any Bpo. Perks and benefits *Cab facilities at odd hours. *PF/ ESIC
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Suhas :- 9822472894 (Call and What's app) Perks and benefits High Incentives and growth opportunities.
Posted 6 days ago
0.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hi Job Seekers, We are hiring for multinational BPO at Gurugram Location! Profile- Customer Service Executive CTC- up to 3.5LPA NOTE- We are also hiring for Noida / Bangalore location, Interested candidates can connect @9569902470 ( Fauzia), Incase your call is missed kindly drop your resume over WhatsApp. Customer service roles are essential in ensuring customer satisfaction and fostering loyalty. These positions vary across industries but share common responsibilities and skill requirements. Here's an overview of the key roles and their associated duties: Role & responsibilities Success in customer service positions requires a blend of soft and technical skills: Communication: Clear and effective verbal and written communication. Empathy: Understanding and sharing customer feelings. Problem-Solving: Identifying issues and determining effective solutions. Patience: Remaining calm and courteous, especially with difficult customers. Technical Proficiency: Familiarity with CRM systems and other relevant software. Preferred candidate profile Any UG / Graduate with minimum 06 Months of experience can apply. 5 Days / 6 Days working module Rotational shifts will be there Fresher / experience both can apply. Interested candidates can connect @9569902470 (Fauzia ) / Tamanna - 7355013912 #bpovoice #jobsatnoida #gurgaonopenings #jobs #bpovoice #csa #internationalbpo #fresherhirings #ugfresher #graduate
Posted 6 days ago
0.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
International Customer Service/Upselling Voice Process Grad./undergrad. can apply Both fresher/exp. can apply Salary upto 29k in hand, 4.45LPA 5 days working/2 roster off Rotational shift & Off Cabs Snehal- 9625998099 Anu- 9910709744 ZAM- 9910972518 Required Candidate profile Candidates must have super excellent communication skills. Candidates must be comfortable working in any shifts from office. Candidates must be an immediate joiner.
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process :- Telecalling (Voice Process) Role & responsibilities: -Salary:- 15,000 To 20,000 + incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Airoli ,Navi Mumbai Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: PF+ESIC and other benefits Interested Candidate can share CV on bellow whatsapp number HR Rutuja :- 9822686638
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
URGENT OPENING FOR DC (DEBIT CARD) UPGRADE PROCESS - SUNDAY FIXED OFF - AMAZING INCENTIVES - QUALIFICATION- 12th PASS - Salary - UPTO 21K IN-HAND - Timing - 10 TO 7 - Note:- GOOD Communication Required Candidate profile Min qualification- HSC To schedule your interview send your CV through WhatsApp (number mentioned below) HR Kashish:- 7796426975 Perks and benefits Incentives and growth opportunities.
Posted 6 days ago
1.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 6 days ago
0.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Remote
We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:WFH ( laptop Mandatory) salary upto 2.1L Shifts :Rotational shpuld be fluent in Malayalam** Call or whatsapp Manya @ 9606553811 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
-Process:- Insurance Sales Process (office work) -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-15,000 To 20,000 + incentives -Shift timing:- 9:30am-6:30pm -Good communication skills - LOCATION:- GHANSOLI NAVI MUMBAI Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Riya:- 8551021894 Perks and benefits High Incentives and growth opportunities.
Posted 6 days ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
As a Customer Support Executive at Renambl, you will be the first point of contact for our customers, providing assistance and resolving inquiries. This role is crucial in ensuring customer satisfaction and loyalty by delivering exceptional support and maintaining a positive relationship with our clients. Job Description Customer Assistance: Respond to customer inquiries via phone, email, and chat, providing accurate and timely information. Issue Resolution: Troubleshoot and resolve customer issues, escalating complex cases to higher-level support when necessary. Feedback Collection: Gather and document customer feedback, and provide insights to the product and development teams. Knowledge Base Maintenance: Assist in the creation and updating of support documentation and FAQs to improve customer self-service resources.
Posted 6 days ago
0.0 - 2.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Summary Any graduate with 0 to 6 months of work experience in international banking industry General awareness of the international banking products and services. Maintain and update customer account related information in client applications. Open for Night shifts (6PM IST to 4AM IST) No rotational or Day Shift Location Chennai & Hyderabad Work from office Attention to detail Manage the Banks branch requests and maintain relationship Action and respond to Ad-hoc requests and escalations in a timely Responsibilities Any graduate with 0 to 6 months of work experience in international banking industry General awareness of the international banking products and services. Maintain and update customer account related information in client applications. Open for Night shifts (6PM IST to 4AM IST) No rotational or Day Shift Location Chennai & Hyderabad Work from office Attention to detail Manage the Banks branch requests and maintain relationship Action and respond to Ad-hoc requests and escalations in a timely fashion Timely completion and review of daily work inflow from our commercial bankers bank customers and prospects Willig to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique Meet/exceed the customer SLAs / expectations in terms of quality & TAT
Posted 6 days ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Start Your Call Center Career Right with JobShop Multiple Roles in Bangalore!"** - Join Indias largest BPO recruitment company and explore a world of call center jobs, all in one place. At JobShop, we have openings for voice, non-voice, and customer service roles with top-paying employers in Bangalore. Freshers, heres your chance to step into a thriving career, and experienced candidates, elevate your career with roles offering competitive pay and growth opportunities. - Your career in the BPO sector begins here apply today and see what JobShop can do for you! 1) International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 4)International (Non Voice)Process-One-way cab (only at night) Work Location : divyashree towers Salary upto 28,000 per month Minimum 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 5)International Voice Process- Claim Process-US Shift(5 days working + 1 way Cab) Work Location : Bengaluru, Marathahalli Salary upto -7LPA Minimum Fresher or 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 6)International Voice Process-5 days working+Oneway cab (only at night) Work Location : Bengaluru, Manyata Tech Park Salary upto 37,000 per month Minimum 1 year of BPO Experience Please Call Shagufta 6360065103 or 9964080000 Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today
Posted 6 days ago
13.0 - 18.0 years
5 - 9 Lacs
Noida
Work from Office
Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. We are currently seeking a Joint Manager - Accounts Payable , to join our Finance Accounts team based in Noida. About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. Global Business Services India At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services. Our Vision : A customer-focused, cost-efficient, innovative, and high performing organization that drives functional excellence. GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture. About the opportunity we offer: Supervise staff of payable specialists along with overall responsibility for vendor and employee account management. Process Suppliers invoices with 100% accuracy as per Indian accounting standard Book invoices PO, Non-Po and ensure compliances, TDS,GST, WCT Resolve, in collaboration with Business operations, supplier billing discrepancies and related inquiries Book Advances as per agreed terms in PO/Sub-contract Manage payments as per agreed PO terms, ensure adjustment of advances TDS Process Intercompany invoices (book allocate) Manage Monthly /Quarterly Accruals (book reverse accruals) for Project non project activities Manage contractor status on monthly basis. Monitor Purchase Orders and liaise with procurement team for PO receipting / GRN and resolving PO discrepancies Monitor performance of direct reports. Provide prompt and objective coaching in accomplishing goals. Conduct performance reviews, recommend salary increases and is actively involved in recognition and employee development strategies. Assures effective communication is maintained within the department and externally. Where appropriate, inform employees of company/department plans and progress. Conduct staff meetings at regular intervals. Supervise various duties for Accounts Payable function including processing vendor invoices, receipt matching to invoices, monitor Accounts Payable mailbox and ensure that POs and proper payment approvals are provided. Ensure vendor invoices and check requests are paid in accordance with company s cash flow and authorization policies. Ensure vendor statements are reconciled every month. Build solid relationship across all units at various accounting levels. Implement best practices and process improvements Responsible for all in-scope vendor accounts Analyze and perform Month End Close tasks Lead and follow through to completion any assigned special projects All other duties as needed or required per business requirement About you: 13+ years of finance and accounts (including - accounts payable) experience with an International BPO / KPO/SSO People Management experience of at least 3 Years on papers. Masters in commerce or business administration, accounting, finance, or related field Strong written and verbal skills, analytical skills, and ability to compose and initiate correspondence Key skills Good working knowledge of Indian or Global Accounting Good exposure of overall FA operations including AP, AR and GL Good working knowledge of Accounting ERP Good written and verbal communication skills Excellent customer management skills Knowledge of International Accounting Standards Must be flexible and able to work in 24x7 shifts Personal competencies and qualities required: Professional manner and highly organized Strong problem-solving ability, attention to detail, and a well-defined work ethics Organized and flexible with the ability to manage multiple projects/tasks Develops, implements and maintains systems, procedures and policies, including accounts payable functions to ensure adherence to company guidelines. Zero defect mindset with attention to details Balance of mind under pressure Strong People Management skills, including resolving conflicts, influencing and communicating well with the team Your career with us: Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T.EN University, such as The Future Ready Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development What s next Once receiving your application, our Talent Acquisition professionals will screen and match your profile against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting and follow us on LinkedIn , Instagram , Facebook , X and YouTube for company updates. #LI-AP1
Posted 6 days ago
3.0 - 5.0 years
2 - 5 Lacs
Noida
Work from Office
Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. We are currently seeking a Senior Executive - Accounts Payable , to join our Finance Accounts team based in Noida. About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. Global Business Services India At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services. Our Vision: A customer-focused, cost-efficient, innovative, and high performing organization that drives functional excellence. GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture. About the opportunity we offer: Process PO/Non-Invoices Process Intercompany invoices (book allocate) Intercompany Reconciliations/ from Buyer side / Netting accruals Ensuring accuracy and quality, application of appropriate taxes / VAT on invoices Monitor Purchase Orders and liaise with procurement team for PO receipting / GRN and resolving PO discrepancies Manage Accruals (book reverse accruals) for Project non project activities Posting of Journal Entries and performance of pre-defined reconciliations Data entry in ERP Prepare GST data and tax calculations Investigate and resolve Invoices PO mismatch and various error Investigate all critical invoices (tax) etc Prepare Monthly Bank Reconciliation and Vendor Reconciliation on Monthly basis Entering Reclass and refund entries in ERP Responsible for Prepaid and Accrual booking entries Preliminary and Final Confirmation of Accounts Payables with Accounts Receivables (Intercompany Reconciliation) Review variance analysis and ensure the correct journal posting Responsible for month-end activities which includes PO Accruals postings, Trial Balance submission in Hyperion Financial Management (HFM) and various other activities. Supplier Payments as per payments calendar including BACS, WIRE / Foreign and EFT payments Resolve, in collaboration with Operations, supplier billing discrepancies and related inquiries Perform 3 way match Book invoices Scan received invoices Process Suppliers invoices: Process employees expenses Audit time expenses reports Assign expenses to relevant projects / cost centres Prepare payment runs related to expenses Process accounts payable adjustments for errors or omissions Create and produce accounts payable related reports for management or other review Help desk for internal and external requests Performing vendor and account reconciliations, open balances analysis and other AP month end activities In addition to the above-mentioned tasks the jobholder may be asked from time to time to assist with other activities within GBS About you: 3-5.5 years of accounts payable experience with an International BPO / KPO Bachelors in Accounting / Commerce Candidates with working experience of Oracle Fusion, or Oracle is a must Experience in shared service environment desirable Key skills: Good working knowledge of Accounting ERP Good written and verbal communication skills Excellent customer service skills Knowledge of International Accounting Standards Must be flexible and able to work in 24x7 shifts
Posted 6 days ago
2.0 - 5.0 years
6 - 9 Lacs
Noida
Work from Office
About Technip Energies At Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do. Global Business Services India At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The T. EN Global Business Services (TGBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services. Our Vision: A customer focused, cost efficient, innovative, and high performing organization that drives functional excellence. GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture. About the Job We are currently seeking Treasury Executive , reporting directly to Treasury Manager to join our Treasury Finance team based We offer you not only a job, but an inspiring journey in a truly global environment where you team up to break down boundaries thanks to the innovation, creativity and pioneer spirit which drive our people. Key Areas of Responsibility: Full review and preparation of Account Opening documentation for bank accounts Review and preparation of documentation for Account Periodic Review Client account maintenance, structure changes / updates Assist with the requests from Internal Control external Audit (verification update of signatories) Support Process CRS (Common Reporting Standards) FATCA (Foreign Account Tax Compliance Act) forms yearly review Good understanding of the local regulatory framework relating to AML (Anti-Money Laundering) / CFT (Combating the Financing of Terrorism) Support negotiation on bank commitment lines and related documentation Preparation of bank documentation (powers, terms conditions) compliance with regulations Other ad hoc tasks and projects as dictated by the Business In addition to above mentioned tasks, the jobholder may be asked to participate in: Implementing and standardising processes to ensure maximum efficiencies Providing input to continuous process improvement About You We d love to hear from you if your profile meets the following essential requirements: Qualifications and Experience: Must be a bachelor s in accounting or Commerce with minimum 2 - 5 years of account opening documentation experience in a private banking environment Good understanding of the international regulatory framework relating to AML (Anti-Money Laundering) / CFT (Combating the Financing of Terrorism) as well as FATCA regulations, CRS due diligence etc. Good analytical and problem-solving skills Strong interpersonal and communication skills Team player and able to work independently under tight deadline pressure Experience with International BPO / KPO preferred Hands-on experience in ERP ( IFS, Oracle/SAP) is nice to have Key Skills: Good working knowledge of Banking Administration Good written and verbal communication skills Excellent customer service skills Must be flexible and able to work in 24x7 shifts
Posted 6 days ago
0.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Job description Consultant ( US Consultant/ Canadian Consultant / Australian Consultant ) Location : Hiring for Bangalore Mandatory Points : 1. Good English Communication is required. 2. Should be Flexible with Night shits. 3. Looking for 2024 and 2025 Freshers. 3. Must have original Degree marksheets with PDC. Consultant: responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Timeshare property, Claims Servicing & Claims Prevention etc. Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Technical Skills : Educational Qualification and Experience: Minimum of 15 years of formal education Graduate Interested Candidate can send there 'RESUME' in this below mention mail nischitha_a@trigent.com Or can also contact us on 6366478114 Role: Associate / Consultant Industry Type: BPM / BPO Department: Consulting Employment Type: Full Time, Permanent Role Category: Management Consulting Education UG: B.Com in Any Specialization, B.Sc in Any Specialization, B.B.A/ B.M.S in Any Specialization
Posted 6 days ago
1.0 - 4.0 years
2 - 3 Lacs
Junagadh, Ahmedabad, Rajkot
Work from Office
Job Designation : Business Development Executive • Managing the relationship • Bank responsible for meeting sales through Bank • Acquisition of CASA & liabilities( FD & Insurance ) From Cold Calling • Lead generation and meet value number targets Required Candidate profile Graduation is a must Fresher can't apply Age must be in between 21-33 Any industry from sales experience 1 to 4 Years BFSI work experience preferred Good communication & interpersonal skills
Posted 6 days ago
2.0 - 9.0 years
20 - 25 Lacs
Pune
Work from Office
Unique or interesting about this job: Apply our Global standard model to transaction processing, whilst getting exposure to diffrent country legal/tax requirements. Opportunity support implementation learn change management as Syngenta roll out their digital solutions across P2P Work together with other procure to pay teams to achieve end to end process and service performance Purpose of the job: To manage their respective P2P team operating from the Pune GFO, ensuring smooth execution of procure to pay process area, Finance Service Desk and Travel Expense processing. To secure compliance with Syngenta internal policies and control framework; Line Management of 10-14 team members To drive continuous review of processes and ways of working to optimize team efficiency, to identify implement improvements to positively impact key performance indicators and client experience Proactive attrition management, talent retention development Main activities the person in the job is responsible for: To provide a Procure to Pay service and apply domain knowledge on Accounts Payable, Payments, Vendor Maintenance, TE, Audit, including Accounts Payable related Month End Close activities Ensure the team apply strict adherence to global standard process and business operations pack to deliver accurate and quality outputs Work directly with service delivery and operations teams in Syngenta to address challenges and work towards error free service delivery Improve productivity across teams through implementation of continuous process improvement initiatives. Constantly monitor the process for early signs of developing troubles Review and address Key Performance Indicators, Critical Business Indicators and SLA s Working with team to ensure that the SLA s for the process are being met. Routine monitoring of actions, to verify if the expected results are being achieved and - if they arent - come up with corrective measures in a timely fashion. Ensures that the desk top procedures (DTP) are updated periodically and the DTP is followed by the team diligently when executing the processes, Gate Keeper for process exceptions, deviations controls Design operate visual control system to bring close focus on the process, in part to capture instances of waste - problems, interruptions, and delays - as they happen Participates in monthly Governance interactions, provides an update on process improvements for the respective functional responsibility Actively participates in driving the efficiency and effectiveness of process performance and continuously thrive to meet or exceed the internal benchmark Manage Accountability process to convert problems caught on the visuals to assignments for action. First to understand root causes, and then to eliminate them. Supports on Issue and escalation for the respective process builds control around it Develop, manage and mentor team members which includes performance appraisal Functional or Leadership Competency related specifically to this job: Client Service Focus: This is the ability to see life from the perspective of the client to deeply understand client motivation. Applies a service mind-set that is centered on developing, delivering and improving a service: Understanding all the components of a service, managing client expectations, challenging and engaging clients successfully. Judgment: Analyzes information, guidelines, and requirements from different sources to evaluate alternatives and make effective judgments. Draws accurate, useful conclusions from financial, business, and quantitative information. Makes timely and sound decisions on everyday issues and problems by applying accurate logic, appropriate knowledge, expertise, and common sense. Execution Results Orientation: Manages work and work performance, holding everyone accountable to effectively and efficiently completing work responsibilities. Demonstrates initiative and a strong commitment to achieving meaningful results, meeting or exceeding goals, and acting on opportunities to create value. Lead Manage Change: Challenges the status quo and champions new initiatives. Acts as a catalyst of change and stimulates others to change. Paves the way for needed changes. Manages implementation effectively Experience required for the job Essential: 7 - 9 yrs experience in MNC/BPO Industry with 3-4 yrs of team leading experience Knowledge on P2P area as below :- Expert on the P2P end to end process. Processes in scope for P2P are Indexing, Invoice processing, Payments, Procurement support, AP helpdesk VMD Strong Accounting concept/knowledge of procure to pay process Tax , WHT, GST, knowledge Prior working knowledge in SAP ERP with VIM tool, Concur, ServiceNow Strong Analytical skills include identifying, forecasting and resolving problems Good writing and documentation skills, Clear communication Ability to create strong controlled process environment and adherence to controls and compliances Should independently handle all type of queries from People/Client/Management Must have a strong understanding of Lean principles, and have successfully led Lean Transformation in business process environment Completed Lean, Opex / Six Sigma certification (Black Belt preferred). Excellent Client Management Abilities Sound People Management Skills- must have lead a team of 10 analyst / senior analyst or above for at least 2-3 years The role holder must comply with all the Quality Management, Business Continuity Management and Information Security Management requirements and guidelines of the organization Demonstrated the ability to build and maintain a high-performing team; through effective coaching and development. Experience to be gained in the job: Basic understanding of Syngenta business and industry drivers Experience working with different finance teams in a given geography/ and absorbing business knowledge to understand how IFRS is applied to Syngenta business Technical development in finance skills Knowledge of financial systems Holds Qualification: B Com / M.Com / MBA Finance/CA inter/ICWA Fluent in English
Posted 6 days ago
0.0 - 3.0 years
0 - 3 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Role: Medical Billing Executive Location: Mohali Shift Timing: 5:30 PM – 2:30 AM (Fixed Night Shift) Salary: 23,000 CTC + Monthly Incentives 5K–7K Cab Facility | Meal Provided Fixed Weekends Off | No Bond & No Charges Required Candidate profile Walk-In Interview: Time: 11:00 AM – 2:00 PM Address: SCO-84, 2nd Floor, Shahi Majra, Balongi Road, Near Kids Gallery Map: Skyway Solution Phase 3 Meet: HR Sunidhi
Posted 6 days ago
0.0 - 1.0 years
2 - 3 Lacs
Surat
Work from Office
Telecaller Required: We are currently looking for a motivated and dedicated telecaller to join our team. The ideal candidate should possess excellent communication skills in English,Gujarati and Hindi, have a polite and persuasive approach, and be comfortable handling both inbound and outbound calls. Prior experience in customer service or telecalling will be an advantage, but freshers with strong interpersonal skills are also welcome to apply. Responsibilities include making calls to potential customers, explaining products or services, and maintaining accurate records of interactions. If you are enthusiastic, goal-oriented, and ready to grow with us, we d love to hear from you.
Posted 6 days ago
1.0 - 5.0 years
3 - 7 Lacs
Ludhiana
Work from Office
About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at www.careers.idp.com Role purpose Key accountabilities Required experience
Posted 6 days ago
3.0 - 8.0 years
4 - 9 Lacs
Uttar Pradesh
Work from Office
Job Description Create the future of e-health together with us by becoming a Sr. Associate Credentialing As one of the Best in KLAS RCM organizations in the industry we offer a full scope of RCM services as well as BPO services, our organization gives our team members the training and solutions to learn and grow across variety of technologies and processes. As an innovator and leader in the e -health services we offer unparalleled growth opportunities in the industry. What you can expect from us: A safe digital application and a structured and streamlined onboarding process. An extensive group health and accidental insurance program. Our progressive transportation model allows you to choose: You can either receive a self-transport allowance, or we can pick you up and drop you off on your way from or to the office. Subsidized meal facility. Fun at Work: tons of engagement activities and entertaining games for everyone to participate . Various career growth opportunities as well as a lucrative merit increment policy in a work environment where we promote Diversity, Equity, and Inclusion. Best HR practices along with an open-door policy to ensure a very employee friendly environment. A recession proof and secured workplace for our entire workforce. Ample scope of reward and recognition along with perks like marriage gift hampers and gifts for birth of a child. What you can do for us: Should have working experience in US Healthcare -Credentialing Process-Payer and Provider Processes. Ensure credentialing processes are following professional standards, bylaws, state and federal regulatory requirements. Oversee day-to-day operational credentialing and privileging activities. Collaborating with the Credentialing Manager to ensure proper functioning of activities, policies, and procedures. Acting as a resource and subject matter expert, resolving issues, Coordinating with Credentialing contacts regarding the credentialing process. Verifying primary source data, such as provider education, board certifications, license, and other eligibilities / documents. Ensuring timely credentialing and re-credentialing of network providers and working with Internal/External Team to ensure credentialing files completed within time frame and compliance. Calling Payers for Enrollment application status and take necessary action . Profile Qualifications: Minimum of 1 year of experience as Credentialing in US RCM industry. Should have knowledge in CAQH modules, provider enrollment . Overall, should be expertise with CAQH . Candidate should be a graduate. Basic knowledge about Internet Concepts, Windows, Microsoft ,Adobe products. Should possess strong documentation and presentation skills. Should be flexible to work in shifts, based on business need. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Become part of a significant mission.
Posted 6 days ago
5.0 - 9.0 years
9 - 13 Lacs
New Delhi, Gurugram, Jaipur
Work from Office
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, lets start the conversation. Job Summary: The Transition Manager is responsible for planning, executing, and overseeing all aspects of organizational transitions, ensuring minimal disruption to business operations and successful adoption of new processes, systems, or structures. This role requires strong leadership, communication, and project management skills to navigate complex change initiatives and effectively engage diverse stakeholders. Key Responsibilities: Strategic Planning & Development: Develop comprehensive transition plans and strategies aligned with organizational goals and objectives. Define scope, objectives, timelines, resources, and budget for transition projects. Conduct thorough assessments of current state and future state to identify gaps, risks, and opportunities. Collaborate with senior leadership to define success metrics and monitor progress against these metrics. Project Management & Execution: Lead and manage transition projects from initiation to closure, adhering to established methodologies and best practices. Create detailed project schedules, outlining tasks, milestones, and dependencies. Coordinate with cross-functional teams (e.g., IT, HR, Operations, Finance, Legal) to ensure alignment and seamless integration. Monitor project progress, identify potential roadblocks, and implement corrective actions. Manage project budget, resources, and vendor relationships as needed. Stakeholder Engagement & Communication: Identify and engage all relevant stakeholders, including employees, management, clients, and third-party vendors. Develop and implement effective communication strategies to keep stakeholders informed of progress, changes, and impacts. Facilitate workshops, training sessions, and meetings to educate and prepare staff for the transition. Act as a central point of contact for transition-related inquiries and concerns. Manage resistance to change and build consensus among stakeholders. Risk Management & Mitigation: Proactively identify potential risks and challenges associated with the transition. Develop and implement risk mitigation strategies to minimize negative impacts. Develop contingency plans for unforeseen circumstances. Conduct post-transition reviews to evaluate success, identify lessons learned, and refine future transition processes. Process Improvement & Documentation: Analyze existing processes and workflows to identify areas for improvement during the transition. Document new processes, procedures, and policies to ensure clarity and consistency. Ensure all project documentation is complete, accurate, and archived appropriately. Contribute to the continuous improvement of the organizations transition framework and methodologies. Required Skills and Qualifications: Bachelors degree in Business Administration, Project Management, IT, or a related field. Masters degree or relevant certifications (e.g., PMP, PRINCE2, Change Management) are a plus. 10+ years of proven experience in managing complex organizational transitions, change initiatives, or large-scale projects. Strong understanding of project management principles and methodologies. Excellent leadership, communication (written and verbal), and interpersonal skills. Demonstrated ability to influence and collaborate effectively with stakeholders at all levels of an organization. Analytical mindset with strong problem-solving abilities and attention to detail. Ability to manage multiple priorities, adapt to changing circumstances, and work effectively under pressure. Proficiency in project management software (e.g., Jira, Microsoft Project) and collaboration tools. Experience with risk management and contingency planning. Preferred Qualifications (Optional): Experience in a specific industry (e.g., BPO, IT Services, Finance, Healthcare). Knowledge of specific transition management frameworks (e.g., ITIL Service Transition). Experience with large-scale system implementations or mergers/acquisitions. Category: Project/Program Management Group
Posted 6 days ago
1.0 - 5.0 years
6 - 10 Lacs
Gurugram
Work from Office
Pricing of global BPO Opportunities for outsourcing deals. Responding to RFI /RFP s. Create and review commercial construct of the deals. Financial Modelling, Pricing analysis, forecasting etc. Understand customer s requirement & propose win-win deal structuring, including financial engineering required. Interaction with the various team members like operation teams / sales team / finance team in day to day activities etc. Review contract from commercial perspective. Working with internal and external clients to structure, prepare, negotiate commercial proposals, etc. Candidate should have experience in the Pricing function and contract Negotiation. Understanding of P&L items & its analysis Experience in BPO Industry Deal Comparison. Contract Negotiation Good Communication Skills Work on Pricing and structuring commercial term for proposal /response to RFP/RFI. Building and analysing business cases for customer engagements, including profitability analysis, cash flow analysis while supporting internal reviews of pricing, commercial terms and overall proposal Work with the sales team and other finance group to price the deal & propose appropriate deal structure and condition o Coordinate and collaborating with cross functional teams to understand the solution and analyse for gaps between cost model and solution Support Bid manager in negotiation and determining financial implications of contract terms o Impact Analysis & cost / Profit and loss analysis. Commercial review of contracts and redlining of the relevant clauses. Qualifications CA, MBA (Finance), CMA, CA/CMA Inter
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12,200 + Unlimited Incentive every month Immediate Joiner Work Location: Viman nagar , Pune Required Candidate profile Minimum HSC required. If interested WhatsApp HR Priti :- 8421382934 (Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays
Posted 6 days ago
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Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.
These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.
The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.
In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.
Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.
As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!
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