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0.0 - 4.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Mention HR Faraz (7980124030) on the CV once you reach the location. Job Title: Advisor Voice Process (Food Online Delivery BPO) Location: Bangalore Job Type: Full-Time Shift: Rotational / Night Shift (as per business requirement) Job Summary As an Advisor in the BPO Food Delivery Voice Process, you will be the frontline support for customers, ensuring timely and accurate assistance across various communication channels. Your role is pivotal in enhancing customer satisfaction, resolving issues, and maintaining seamless operations between customers, delivery partners, and restaurants. Key Responsibilities Customer Interaction : Handle inbound and outbound calls to address customer inquiries, complaints, and feedback related to food delivery services. Issue Resolution : Resolve issues concerning order status, refunds, cancellations, and delivery delays, ensuring a positive customer experience. Order Management : Coordinate with restaurants and delivery partners to facilitate timely order processing and delivery. Data Maintenance : Accurately update customer records, order details, and service logs in the CRM system. Quality Assurance : Adhere to company policies and procedures, maintaining high standards of service quality and compliance. Performance Metrics : Achieve and exceed individual and team targets for customer satisfaction, response time, and issue resolution. Feedback Loop : Provide insights and feedback to management on recurring issues, potential improvements, and customer sentiments. Qualifications & Skills Education : Minimum 12th pass/Diploma/graduates/undergraduates preferred. Experience : 02 years in customer service or BPO environments, preferably within the food delivery or e-commerce sector. Communication : Good communication skill in English, Hindi, Kannada strong verbal and written communication skills. Technical Proficiency : Basic knowledge of CRM software, MS Office, and online food delivery platforms. Soft Skills : Empathy, active listening, problem-solving, multitasking, and attention to detail. Flexibility : Ability to work in a fast-paced environment with shifting priorities and schedules.
Posted 5 days ago
0.0 - 4.0 years
2 - 3 Lacs
Bangalore/Bengaluru
Work from Office
Direct Walk In / Freshers & Exp Should be able to speak English & Hindi. Graduation / Undergraduate CTC: 18k to 30k Day Shift To schedule an interview Ct: 6364907001 / / WhatsApp cv 9620551244
Posted 5 days ago
0.0 - 5.0 years
2 - 2 Lacs
Bangalore/Bengaluru
Work from Office
Freshers & Experienced Ct: 6364907001 or WhatsAPP 9620551244 Banking BPO Voice Process Good communication in English & Hindi Any Graduate / 12th pass can apply Just 2 rounds of Interview / HR & Ops round Day shift CTC: 18K to 30k Perks and benefits Salary+quarterly Bonus
Posted 5 days ago
1.0 - 5.0 years
4 - 5 Lacs
Thane, Navi Mumbai, Dombivli
Work from Office
We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - then we definitely want to talk to you.
Posted 5 days ago
0.0 - 3.0 years
1 - 2 Lacs
Bangalore/Bengaluru
Work from Office
Freshers and Experienced for BPO Technical Support Should be fluent in English and Hindi Hardware and other Technical terms Work from Office only CTC Upto 25k To schedule an interview Ct: 99168.39275 Required Candidate profile Freshers and Experienced for BPO Technical Support Should be fluent in English and Hindi Hardware & other Technical terms Work from Office ONLY / SHIVAJINAGAR To schedule an interview Ct: 99168.39275
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Listening and Typing Data Entry Work Accounts Management and Claims Management Voice Preferred candidate profile Freshers with UG Perks and benefits Food provided Health insurance Provident Fund Weekend off Incentives Provided Shift allowance.
Posted 5 days ago
1.0 - 6.0 years
3 - 3 Lacs
Mumbai, Mumbai Suburban
Work from Office
Urgent Hiring For "Banking Operations Executive" Email process Experience - Minimum 1 year of Email process Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Sangeeta 7693928266 Required Candidate profile 1 year of experience preferred in Email process Excellent verbal and written communication Candidate must have experience in Email process in BFSI OR any domail
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Sangeeta 9176078282 BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call Manju 9342679949 for more info NO PLACEMENT CHARGES Thanks, Manju 9342679949
Posted 5 days ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad, Chennai
Work from Office
Work from Office. Direct walkin IMMEDIATE HIRING FOR INTERNATIONAL SEMI VOICE PROCESS Good COMMUNICATION IS MANDATORY LOOKING FOR IMMEDIATE JOINERS ONLY Process - (Semi voice) Qualification - Graduate/undergraduate Shifts - Rotational shifts and 2 fixed offs Salary: Fresher - 2.5 lpa - 12000+5000 performance incentives Experience - sal 4 lpa Location - Chennai & Bangalore, Hyderabad Please call Durga 9884244311 for more info Regards Durga 9884244311
Posted 5 days ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Pune, Chennai
Work from Office
We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call kishore 9176149292 for more info Thanks, kishore 9176149292
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call vishnupriya 9962064796 for more info Thanks vishnupriya 9962064796
Posted 5 days ago
5.0 - 10.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi
Posted 5 days ago
2.0 - 3.0 years
2 - 3 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities Responsible for the day-to-day operation of employee transport. Work closely with employees, SPOCs, peers and subordinates to foster close win-win working relationship. Conducting Induction Programs for all new joinees and all processes at regular intervals taking feedback to improve systems and increase employee satisfaction Vendor Management Ensure vendors deliver a consistent and high quality service. Manage vendors through a structured vendor management program that includes regular reporting based on service levels. Fleet Quality Ensure the vehicles used for transporting staff are to the required maintenance and quality standards. This includes presentation, cleanliness, licensing, safety equipment, and spares. Ensure drivers are courteous to staff, and have appropriate licenses, and appropriate clothing or uniforms. Manage improvement programs with fleet providers. EHS & Emergencies. Ensure the transport service is compliant with Environmental Health and Safety standards especially for Female employees. Implement processes to respond to emergencies, vehicle accidents, etcxe2x80xa6 Scheduling . Manage the scheduling of the transport service to match the requirements of the shift rosters. Schedule vehicles to minimize cost and achieve an agreed service level within the business Ensure a two-way communications flow to minimize the risk of scheduling problems. Escalation Management. Manage real-time escalations, service failures, failed pick-ups, etc.. Financial Transport Cost Management. Manage the operations of the transport service as cost effectively as possible. Be constantly aware of actual and planned costs for transportation. Forecast operational budget impact. Validate fleet costs and other third party costs to ensure they are accurate and correct. Support the redistribution of costs to budget owners within the company. Initiate and Lead Cost and Efficiency Improvement Programs. Continually improve the performance of the transport services provided to facilities users. People Management Manage vendor staff, drivers to effectively communicate and get desired outcome in terms of engagement with employees, behavior and discipline Reporting - Report service performance and cost performance, optimization measures on a regular basis. Qualifications: Candidate should be graduate and should have minimum 5 to 7 years of work experience for managing transport for minimum 300 to 400 employees in Corporate environment, BPO etc. Good knowledge of excel is must and should work on power point, good communication in writing and speaking English.
Posted 5 days ago
0.0 - 5.0 years
1 - 5 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Requirements: 1.Graduate & Undergraduate With excellent communication skills. 2.Willing to Night shift 3.Salary up to 40K in-hand + Incentives 4.5 Days working With rotational week offs Looking for candidates for Customer Service / Voice Process roles in International Calling US & UK process. Responsibilities include inbound & outbound customer handling, voice support, and back office customer care. Excellent communication skills required for handling global customers via calls and emails. Freshers and experienced both can apply. Immediate joiners preferred!
Posted 5 days ago
1.0 - 6.0 years
3 - 3 Lacs
Noida
Work from Office
Hiring for Call Audit Role Kannada , Tamil and Telugu - Any 2 of these languages required Grad / Ug Both can apply Location - Noida sec 63 Salary upto 25k Inhand 1 yr BPO Experienced Required Contact/Whatsaap - 9311447553
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Process :- Punjab National Bank - Sales Process - Hsc/Graduate - Good communication - Salary:- 13,000 In hand + Incentive - Shift Timing:- 8 Hours Shift - Day shift - Rotational off Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.
Posted 5 days ago
1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Careers Await with JobShop Apply for Multiple Roles Today!"** - JobShop is your trusted gateway to the best call center jobs in Bangalore. With just one application, youll open doors to multiple opportunities across top BPO companies. Whether youre new to the industry or have experience, we’ve got positions that match your skills and ambitions. - Don’t settle for one option when you can explore many with JobShop! Apply today and let us guide you to a successful call center career. 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554- or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554- or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554- or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Sara- 6360065554- or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Walk in for BPO voice process Any languges Telugu/ Kannada /Malayalam /Tamil/ Hindi Good communication required Graduation is not mandatory Day Shift 6 days working, 1 days rotational off Immediate joining required. Pls call Durga 9884244311 for more info Thanks, Durga 9884244311
Posted 5 days ago
0.0 - 5.0 years
2 - 2 Lacs
Kochi
Work from Office
Hi, We are hiring for Domestic Customer support - Voice process. Hindi & Malayalam is mandatory Day Shift job Freshers and Experienced both can apply Work location - Kochi Direct walkin interview 1 day rotational off. Day Shift job Max Sal 18 take Home + Incentives Immediate joining required Pls call Mamta 9884629940 for more info Thanks, Mamta 9884629940
Posted 5 days ago
3.0 - 7.0 years
3 - 6 Lacs
Chennai
Work from Office
Hiring for US General Ledger (Record to Report-End to end). shift starts from 1 am, 2 am, 3am, 4 am. Location : Perungalatur, Chennai. 1 way can provided. Australian / New zeland Shift timing. CTC : 6 lpa Skill Set : 3+ years of experience into General Accounting (Record to Report- End to end )- With team leading skills. Good communication is required. Education : Graduate Mandatory Shift : Must be flexible for night shifts , with 5 days of work. Notice : Must be an immediate joiner or maximum 15 days of notice Please call Niveda 9884676582 for more info Thanks, Niveda 9884676582
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Pune, Gurgaon, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call sangeeta 9176078282 for further info Regards sangeeta 9176078282
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call vishnu priya 9962064796 for more info Please refer your friends Thanks, vishnu priya 9962064796
Posted 5 days ago
8.0 - 11.0 years
8 - 11 Lacs
Chennai, Tamil Nadu, India
On-site
Strategic Leadership Develop and implement the Manufacturing Process Intelligence strategy to align with AstraZeneca s 2030 bold ambition. Develop a Manufacturing Process Intelligence technology roadmap that considers and makes use of technology advancements that will benefit Operations through Manufacturing Process Intelligence processes that contribute to AstraZeneca s goals and objectives. Proactively plan Manufacturing Process Intelligence projects and programmes globally with relevant AstraZeneca sites/regions. 2. System Implementation and Optimisation Govern the design, configuration, integration, and deployment of PAT solutions globally to ensure standardisation and enterprise efficiencies. Ensure PAT solutions align with industry standard processes, regulatory requirements (e.g., FDA, GMP), and company standards. Continuously evaluate system performance and see opportunities for optimisation. 3. Stakeholder Collaboration Collaborate with multi-functional teams, including Manufacturing BPO s, Site teams, IT, ERP teams and external vendors to develop, deliver and maintain the Manufacturing Process Intelligence strategy and PAT systems globally. Collaborate with IT Business Analysts, Architects and Service Delivery teams to plan, deliver and operate PAT solutions globally. 4. Compliance and Risk Management Ensure all PAT implementations stay in sync with regulatory requirements and cybersecurity standards. Develop and maintain SOPs related to PAT usage, data integrity, and system validation. 5. Budget and Vendor Management Manage the PAT program budget and ensure efficient solutions. Evaluate, select, and maintain relationships with PAT vendors and third-party service providers. Essential Skills/Experience Education Bachelor s or Master s degree in Computer Science, Information Technology, Engineering, or a related field. Experience: Minimum 8 years of progressive experience in IT within manufacturing, with at least 5 years in a leadership role focusing on Manufacturing Process Intelligence and/or PAT. Industry Knowledge Strong understanding of pharmaceutical manufacturing, GMP practices, and regulatory frameworks. Technical Expertise Proficiency in PAT platforms (e.g. Siemens SIPAT) and their integration with other systems where required including Historian (OSI PI, Wonderware), MES (PASX and Tulip), ERP (SAP ECC and S4), LIMS, and automation and control systems (Siemens WinCC SCADA, DeltaV DCS). Good working knowledge of modelling and calculation tools, instrumentation, OPC (various flavours), and ideally continuous manufacturing equipment from Consigma (e.g. CDC50) and Zeton. Leadership Skills: Proven ability to lead global teams and handle sophisticated, large-scale projects. Analytical & Problem-Solving Strong analytical mindset with the ability to troubleshoot technical challenges and deliver solutions. Communication
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Visakhapatnam, Chennai, Bengaluru
Work from Office
Walk in for BPO Non voice process Good communication required Email support process communication has to be good. Graduation is not mandatory Sal is negotiable Day Shift 6 days working, 1 days rotational off Pls call Kishore 9962008169 for more info Thanks, Kishore 9962008169
Posted 5 days ago
0.0 - 4.0 years
1 - 3 Lacs
Visakhapatnam, Chennai
Work from Office
Walk in for BPO Email support Good communication required Graduation is not mandatory Day Shift 6 days working, 1 days rotational off Immediate joining required Visakatapname - Max salary is Rs. 10,500 take home. US Shift timing. Work from Office. Please call Kishore 9962008169 for more info Regards Kishore 9962008169
Posted 5 days ago
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Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.
These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.
The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.
In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.
Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.
As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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