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1.0 - 3.0 years
0 - 3 Lacs
Noida
Work from Office
Job Role: Customer Care Executive (CCE) Salary: Up to 25,000/month Qualification: UG REQ Experience: Minimum1year in CCE Process: 60%Chat,40%Voice Shifts: Rotational Shift Key Skills: Excellent comms, customer Handling Contact: 8395035655 HR GAURI
Posted 6 days ago
0.0 - 2.0 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
NIIT is Hiring: Customer Service Specialist HRO - WIPRO Location: Gurgaon Salary: 3.08 LPA 3.25 LPA Both side cab facility Night Shift Freshers can also apply Interested candidates can reach out directly at 8433467894 - Sakshi Role: Customer Service Specialist Eligibility: Graduates in B.Com, B.A., BBA, BCA, BHM, B.Sc, or B.Sc IT ( Note: Excludes Statistics, Maths Hons, and Economics Hons graduates ) Key Responsibilities: Handle customer queries through phone calls with professionalism and empathy Deliver timely and accurate services, meeting defined productivity and quality benchmarks Aim for first-contact resolution and maintain high customer satisfaction Comply with service level agreements (SLAs) including AHT, CSAT, and Customer Effort scores Document all interactions accurately and follow up when required Identify opportunities for process improvements and contribute to operational efficiency Ensure consistent attendance and adherence to company policies Required Skills & Experience: Excellent verbal and written communication skills Basic computer proficiency and knowledge of MS Office
Posted 6 days ago
0.0 - 5.0 years
2 Lacs
Gandhinagar, Ahmedabad
Work from Office
Working Days- ( Monday to Friday) Salary- 15k to 20k CTC+ Food Allow+ Incentives Job Description: - Calling and verification Prospect database development Email id generation and research List management on MS Excel Sheet Reporting Required Candidate profile Excellent Communication Skills to interact with US clients Perks and benefits Meal Allowance (1400) + Incentives
Posted 6 days ago
1.0 - 3.0 years
2 - 3 Lacs
Indore, Nagpur, Amravati
Work from Office
Process - Collection Process Language - Punjabi / English Shift - Fixed Night Shift - 8.30pm to 5.30am Salary - up to 23,000 Qualification - HSC & Graduate with 6 months expeience skills required - Sales , Retention ,collection & Customer services
Posted 6 days ago
1.0 - 4.0 years
3 - 3 Lacs
Chennai
Work from Office
*12th/10*3yr diploma/Graduate{arrears accepted} *min 6 months exp into international voice is must *Night shift *sal-3.5LPA *night shift *5days/2 days off *2 way cab *notice period 1 months is accepted *chennai jeevitha HR 9940812026/8925733223
Posted 6 days ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Zaan On 6360065418 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 6 days ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
Applicants can call to Ms.Raminder Kohli +91-9354648803 (11am-5pm) Only Job Summary: We are seeking dynamic and customer-focused professionals to join our Sales team for Insurance Sales . The role involves engaging with customers through outbound calls and chat, addressing their needs, offering relevant solutions, and promoting tech products or service plans. This is a performance-driven position ideal for individuals who are goal-oriented, tech-aware, and enthusiastic about delivering outstanding customer experiences. Key Responsibilities: Customer Interaction: Engage with customers in a professional and courteous manner, addressing their queries and concerns, and providing solutions effectively. Documentation: Maintain accurate and detailed records of customer interactions, transactions, and other relevant information. Product Knowledge : Stay informed about the process and related services to provide accurate information to customers. Problem Resolution: Handle and resolve customer complaints, escalating issues when necessary to ensure a high level of customer satisfaction. Adherence to Policies: Ensure compliance with company policies, procedures, and guidelines in all customer interactions. Team Collaboration: Work collaboratively with team members and other departments to enhance overall customer experience. Education and Experience: Both Undergraduate & Graduate candidates can apply. 0-4 years of experience preferred Ability to effectively communicate in person, over the phone, and via email Skills and Abilities : Excellent communication and interpersonal skills Strong active listening and problem-solving abilities Patience and empathy when dealing with customer inquiries and concerns Willingness to work in a fast-paced, customer-oriented environment Interview Process: Face-to-face interviews will be conducted. The salary offered may vary based on the quality of the interview.
Posted 6 days ago
1.0 - 6.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for an International Process - CHAT Need min. 1yr of international chat support exp Grad/Undergrad both can apply WFO - Gurgaon Both way cabs US shifts Up to 38k in hand (5LPA) Contact - 9717279212 (Harleeen) Required Candidate profile . Need min. 1+ yr international chat process exp (CS, Sales, Collections, etc all will work). Excellent verbal & written communication needed Immediate joiners preferred .
Posted 6 days ago
0.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings From Job Shop We have job openings in Bangalore for Voice, Non-voice, Customer & Technical service roles. Freshers and experienced candidates can apply. Job description Process : UK Banking (Customer Support) Location: Manyata Tech Park, Bangalore Salary: Up to 5.2 LPA + incentives Shift: UK & Day Shifts Fresher / Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required SHIFTS:- UK Shift Rotational Offs. 5 Days Working 2 Days Week offs. How to Apply: For More Details Call HR Sara On 6360065554 and 9964080000
Posted 6 days ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please Call HR Bhuvana on 7406034000 visit jobshop.ai to explore other open positions with us We are Hiring for World Best Call Centers in Bengaluru. Background Verification Process in Whitefield: - Please Call HR Bhuvana on 7406034000 Fresher Salary upto 24,000/- Take Home & Experienced upto 30,000/- Customer Support / Banking Process And Technical Support in Manyata Tech Park - Please Call Please Call HR Arfath on 7406034000 Experienced Salary upto 5.5 CTC + 8000 Incentive Hiring for World's Largest Ecommerce Client in Bellandur & Electronic City - Please Call Please Call HR Bhuvana on 7406034000 10th Std, PUC & Grad/ Fresher or Experienced Salary upto 6 LPA + incentives Technical Support for Freshers An Experience - - Fresher Salary 4.5 Lacs + 5.7 Lacs Variable Please Call Please Call HR Bhuvana on 7406034000 Walkin Interview Venue: 4th Floor, BMR Complex, 485, Hennur Main Rd, HBR Layout 4th Block, Hennur Gardens, Bengaluru, Karnataka 560043 Note We Don't charge anything From The Candidate. Please Call Please Call HR Bhuvana on 7406034000
Posted 6 days ago
1.0 - 6.0 years
3 - 4 Lacs
Guwahati, Kota, Udaipur
Work from Office
5 days working non voice process Jaipur location wfo Need prior bpo exp Salary upto 37K ctc Graduation Mandatory rotational shifts and offs whatsapp -8619132459 Relocation bonus +initial hotel accomodation Apply and refer
Posted 6 days ago
0.0 - 5.0 years
3 - 4 Lacs
Udaipur, Sikar, Ajmer
Work from Office
BPO MNC ( CS and TS). Email,Chat and Voice campaigns, great opportunity for freshers to start their career and experienced ones to switch. Need Excellent communication skills. Good growth and IJP opportunities. Apply and Refer now. Perks and benefits Hotel accomodation 15, ticket reimbusment upto 700
Posted 6 days ago
1.0 - 6.0 years
3 - 4 Lacs
Bhubaneswar, Kolkata, Shillong
Work from Office
5 days working non voice process Jaipur location wfo Need prior bpo exp Salary upto 37K ctc Graduation Mandatory rotational shifts and offs whatsapp -8619132459 Relocation bonus +initial hotel accomodation Apply and refer
Posted 6 days ago
0.0 - 5.0 years
4 - 5 Lacs
Noida, New Delhi, Faridabad
Work from Office
Technical Assistance to US Customers ( Voice Campaign) 5 days working UG Salary - 33 K ctc + inc Graduate Salary - 33 to 41 K ctc + inc Job Location - Gurgaon ( WFO) Need great technical and Communication skills Immediate joiners only Apply n Refer
Posted 6 days ago
0.0 - 5.0 years
3 - 3 Lacs
Kota, Dausa, Gurugram
Work from Office
Email Process. International us Process Need good english comms. Salary 27K ( apply now) Whatsapp -8619132459 Relocation Bonus + Hotel accomodation initially. Location - Jaipur Apply and Refer Now.
Posted 6 days ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Kulsum on 7026022000 Process : Customer Support / Voice process Education : UNDER GRADUATE / GRADUATE CAN APPLY SALARY: 3 LPA TO 4 LPA Shifts :Day shift Salary : 5 LPA + Incentives Working Day : 5 DAYS OF WORKING, 2 DAYS OFF Immidiate Joining For More Details Please Call HR Kulsum on 7026022000
Posted 6 days ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Start Your International Career with Falcon Voice Process! Do you have excellent communication skills? Want to work with global clients and build a long-term career in BPO? Then this opportunity is for you! Hiring For: Falcon International Voice Process (MTP G4 Block) Qualification: Undergraduate / Graduate Experience: Freshers and Experienced (1+ year in BPO) Location: Manyata Tech Park Work from Office Process Type: Voice Process (Strictly No MTI) Shift: Night Only Interview Rounds: HR Screening Voice Versant (Score 60+) Operations Round Salary Details: CL11: Up to 5.4 LPA | Take-home: 36,200 CL12: Up to 4 LPA | Take-home: 25,000 Incentives: Up to 2,500/month Cab Services: Women: Free cab (7 PM – 7 AM) Men: 75 per ride (One-way for night shift) Why Work Here? Global exposure Great pay structure Fast-tracked career growth For quick hiring, contact HR Naim – 7406686000 9964080000
Posted 6 days ago
0.0 - 2.0 years
1 - 2 Lacs
Kochi
Work from Office
WALK-IN DRIVE - Cochin- June 14TH Speridian Technologies is hiring International Voice Process Executives for our US process and this could be your big break! Location: Cochin (Carnival Infopark, Phase IV) Date: Saturday, 14th June 2025 Time: 2:00 PM to 5:00 PM Are you a confident communicator with 0-2 years of experience ? Ready to work in a US business environment and build a global career? This is your opportunity to shine! Excellent English communication skills Willing to work in US shifts Freshers are absolutely welcome! Just walk in with your updated resume and a positive attitude our recruitment team will take it from there. Venue: Speridian Technologies, 8th Floor, Carnival Infopark, Phase IV, Cochin More info: www.speridian.com Spread the word – tag a friend, share in your groups, and let’s help someone kickstart their career journey!
Posted 6 days ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Hello Job Seekers! Greetings from Shining Stars ITPL! Location: Bangalore (On-site) About the Role: We are looking for enthusiastic and dedicated Customer Care Executives to join our team in Bangalore. If you're fluent in English and Hindi , and passionate about helping customers, we want to hear from you! Job Details: Job Title: Customer Care Executive Work Mode: In-Office Salary Package: Freshers: 20k CTC + 4,000 Bonus Experienced: Up to 25k CTC + 4,000 Bonus Eligibility Criteria: Education: Graduates only Experience: Freshers and Experienced candidates welcome Languages Required: Fluency in English and Hindi Key Responsibilities: Handle customer queries via calls and other communication channels Provide accurate information about products and services Resolve customer concerns promptly and professionally Stay informed about company updates and procedures Support with order placements, returns, and exchanges How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for more details.
Posted 6 days ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
BPO Job Opening UK Voice Process (Bangalore) We are hiring for a voice process job in a call center for UK clients. Job Details: Freshers: Salary up to 21,000 take home Experienced: 23,000 32,000 take home 5 working days, 2 days off Rotational shifts (UK timing) Graduate or Undergraduate can apply Must speak good English Immediate joiners preferred Work Includes: Talking to UK customers on phone Solving their problems politely Giving correct answers Keeping a good attitude while talking Call Neha 7975182408 and 9964080000
Posted 6 days ago
0.0 - 3.0 years
2 - 4 Lacs
Chennai, Bengaluru
Work from Office
Mega Walk-in Drive - Concentrix Join a Global Leader in Customer Experience Solutions! Role: Customer Support Executive - Hindi & English Process: Voice & Non-Voice (Domestic/International) Job Description: Are you passionate about helping people? Concentrix is looking for dynamic, customer-focused individuals to join our Voice and Non-Voice support teams. Whether you're a fresher or an experienced professional, this is your chance to grow your career with a globally recognized company! Responsibilities: Handle customer queries and issues via phone, chat, or email. Provide accurate, valid, and complete information by using the right tools and methods. Build sustainable relationships and trust with customer accounts. Meet customer service targets and standards. Escalate unresolved issues to the appropriate internal teams. Eligibility Criteria: Education: Any Graduates Experience: Freshers and Experienced candidates welcome Languages: Good communication skills in English. Skills: Basic computer knowledge, typing speed for non-voice roles Shift Timings: Rotational Shifts / Day Shifts / Night Shifts (based on process) Job Type: Full-time Work from Office Why Join Concentrix? Attractive Salary Packages & Incentives Transport assistants Paid Training Provided Career Growth Opportunities Fun Work Culture & Supportive Team Global Work Environment Documents to Carry: Updated Resume Government ID Proof Passport-size Photographs Educational Certificates (Xerox copies) Kick-start your career with Concentrix! Walk in with confidence and walk out with an offer! For more details, contact: 7871716161 Email: jobsy.co.in@gmail.com Walk-in Details: Jobsy No 5/6, 4th floor, SN Pride, Madiwala 1st stage, Madiwala, Bangalore, Karnataka 560068 Dates: All working days Time: 10am to 5pm Important Notice: No Money Required for Job Opportunities We strongly advise all applicants and job seekers: We do NOT ask for any kind of money, fee, or deposit in exchange for providing a job. All our hiring and placement services are completely free of cost for candidates. Any individual or group claiming to offer jobs on our behalf in return for payment is fraudulent . Please report such activity immediately to jobsy.co.in@gmail.com
Posted 6 days ago
10.0 - 18.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Position Title: Head Call Center Operations Location: Bangalore Experience Required: Minimum 12 years Reports To: CTO Department: Customer Engagement / Central Operations Position Overview: Barbeque Nation is looking for a dynamic and experienced Head of Call Center Operations to lead our centralized customer support function. This leadership role will be responsible for managing inbound and outbound operations , driving exceptional customer experience , and leveraging customer insights to influence business strategies across departments. The ideal candidate will come with strong operational rigor, deep understanding of BPO/contact center models, and a passion for creating a customer-first culture . Key Responsibilities: Strategic & Operational Leadership Build, lead, and scale a high-performing call center team (voice, chat, email). Set goals, SLAs, and KPIs to ensure excellence in customer service delivery across all touchpoints. Oversee both inbound and outbound campaigns , including reservations, feedback collection, delivery support, loyalty, and promotional calls. Customer Insight & Internal Collaboration Analyze customer feedback, complaints, and recommendations to identify key trends and improvement areas. Prepare actionable reports and share insights with internal stakeholders operations, marketing, culinary, delivery, etc. Be the voice of the customer in business meetings and help align services/products to expectations. Performance Management & Dashboards Manage real-time dashboards and track metrics like CSAT, FCR, AHT, conversion rates, and abandonment rates. Drive continuous improvement and efficiency in operations using analytics and benchmarking. Team Development & Leadership Lead a large, diverse team including supervisors, team leads, and agents across shifts and regions. Design training, quality assurance, and incentive programs to build skills and boost performance. Technology, Tools & Compliance Collaborate with IT to deploy the latest in CRM, IVR, dialers, WFM, chatbots, and automation tools . Ensure compliance with data security, privacy, and customer handling standards. Qualifications & Skills: 15+ years of experience in call center / BPO / customer operations, with at least 5 years in a leadership role . Demonstrated ability to lead large teams and manage high-volume operations. Strong experience in customer service metrics, quality monitoring, and process optimization. Ability to translate customer data into business action through collaboration and influence. Experience in the hospitality, retail, QSR, or service sectors preferred. Strong communication, problem-solving, and cross-functional collaboration skills. Tech-savvy; adept with CRM systems, analytics tools, and cloud-based contact center platforms. Why Join Us? Be the custodian of customer experience at one of India’s most loved hospitality brands. Influence decisions across the organization through customer insight-driven leadership . Opportunity to build future-ready contact center operations and digital service capabilities.
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Designation : outbound sales (TVS & bajaj) voice process -Eligibility: 12th Pass -Languages: Marathi & Hindi -Shift: Day Shift -Incentives: Unlimited -Location: Viman Nagar, Pune -Salary: 12k to 18k + Incentives -Gender: Male & Female can apply Required Candidate profile Min qualification- HSC Age: 18–35 Fixed day shift Immediate Joining Unlimited Incentives To schedule your interview call or send your CV through WhatsApp Contact N :- HR Rushikesh :- 9822961821 Perks and benefits Compititive Salary and Lucrative Incentives
Posted 6 days ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Customer Service (Inbound) Client: Unity Small Finance Location: Turbhe, Navi Mumbai Role: Voice Inbound Requirements: Minimum 12 Months of experience in customer service Banking/ BPO Graduation is a must Versant 5 communication skills required Salary: Up to 32K CTC Shifts: Rotational Interview Process: 1HR Round 2Operations Round (Face-to-Face) 3Aptitude Test 4 Client Interview (Face-to-Face) : Unity Small Finance Location : Turbhe, Navi Mumbai Role : Voice Inbound Requirements : Minimum 12 Months of experience in customer service Banking/ BPO Graduation is a must Versant 5 communication skills required Salary: Up to 32K CTC Shifts: Rotational Contact Person:- HR Saumya Mob NO:- 8263043709
Posted 6 days ago
1.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Create work orders and maintain project schedules, and task timelines. Assign resources, including vendors to meet project deadlines and client expectations. Ensure project requirements, scopes, and deliverables are clearly defined. Serve as the central point of contact between vendors, tenants and clients. Monitor and track vendor progress to ensure timely completion. Provide regular updates to clients and tenants on project timelines, milestones, and issues. Based on requirements collaborate with the Vendor Coordinator to ensure vendors are vetted, compliant, and ready for projects. Monitor vendor performance and provide feedback on quality and timelines. Ensure that vendors have clear work scopes, schedules, and any additional necessary details. Update project progress using project management tools and ensure all updates are documented accurately. Identify and resolve bottlenecks, or delays in projects while maintain effective communication with the tenant and clients. Record & track project expenses to ensure projects stay within the allocated budgets. Conduct post-completion quality checks with before and after photo also get verbal confirmation from tenants. Ensure all estimates, approvals, and work completion documents are well-documented and easily accessible. Make sure the vendor invoice documents (COI, WC & License) is accurate and have the vendor paid.
Posted 6 days ago
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Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.
These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.
The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.
In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.
Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.
As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!
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