Lyca Group

14 Job openings at Lyca Group
Carrier Accounting : Analyst : UK Shift : Lycatel Chennai 1 - 4 years INR 0.8 - 3.0 Lacs P.A. Work from Office Full Time

Support the company in optimizing its financial transactions and systems Strengthen and grow relationships with vendors and suppliers through timely payments Assist in streamlining and improving the accounts payable process Exercise integrity and confidentiality in financial reporting Comply with national and local financial regulations

Opening For Analyst :Sales Accounting: US Shift : Lycatel Chennai 2 - 4 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Role & responsibilities Executing monthly and quarterly financial closing procedures. Performing reconciliations and balance sheet reviews. Details tasks like executing monthly/quarterly closings, managing reconciliations, and overseeing shared service activities.

Sr. Customer Care Specialist / Customer Care Specialist Chennai 0 - 5 years INR 2.0 - 3.5 Lacs P.A. Work from Office Full Time

Role & responsibilities Answer incoming chats or calls from Lycamobile customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction. Ensure adherence to product scripting in all customer communications. To attend and respond to customer chat or emails and written request when required. Fault resolution and raising tickets to the respective departments. Manage and maintain product related data bases in line with process KPIs. Ensure quality of data capture from customers. Support all other departments with any other specific business tasks. Flexibility to shift pattern is must. Minimum 1 year of experience in International Voice process. Minimum 2 years experience in Domestic Voice process. Work Location: Lycatel BPO Pvt Limited Commerzone, Tower A, 4th Floor, Mount Poonamalle Road, Porur, Chennai - 600116 . Only Immediate Joiners are preferred. Interested candidates can share their CV to hrteam@lycatelindia.in Contact HR : Sudha / Taj - Phone Number 044 69252627 . Preferred candidate profile Customer Service / Senior Customer Service Any Graduate Excellent English Communication Skills Willing to work in various Shifts.

Sr. Customer Care Specialist / Customer Care Specialist - UK - Lycatel Chennai 0 - 5 years INR 2.0 - 3.5 Lacs P.A. Work from Office Full Time

Role & responsibilities Answer incoming chats or calls from Lycamobile customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction. Ensure adherence to product scripting in all customer communications. To attend and respond to customer chat or emails and written request when required. Fault resolution and raising tickets to the respective departments. Manage and maintain product related data bases in line with process KPIs. Ensure quality of data capture from customers. Support all other departments with any other specific business tasks. Flexibility to shift pattern is must. Minimum 1 year of experience in International Voice process. Minimum 2 years experience in Domestic Voice process. Work Location: Lycatel BPO Pvt Limited Commerzone, Tower A, 4th Floor, Mount Poonamalle Road, Porur, Chennai - 600116 . Only Immediate Joiners are preferred. Interested candidates can share their CV to hrteam@lycatelindia.in Preferred candidate profile Customer Service / Senior Customer Service Any Graduate Excellent English Communication Skills Willing to work in various Shifts.

Analyst : US Shift Chennai 1 - 4 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Proficient with Excel Formulas such as Pivot Table, V-lookup, H-lookup, Conditional formatting, Count IF, Sum IF, and other basic formulas, etc

Advance Excel Analyst : US Shift : Lycatel chennai 1 - 6 years INR 3.5 - 3.5 Lacs P.A. Work from Office Full Time

Role & responsibilities Looking for Advance Excel Experience candidates and willing to work US Shift Preferred candidate profile

Analyst : Accounts : French Speaking : Lycatel chennai 1 - 6 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Role & responsibilities The candidate should be French Language Professional Proficient with Excel Formulas such as Pivot Table, V-lookup, H-lookup, Conditional formatting, Count IF, Sum IF, and other basic formulas, etc

NON IT Recruiter : Lycatel : UK Shift : Porur chennai 1 - 5 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Role & responsibilities Looking for NON IT Recruiter min 1 to 3 years Exp END - END Recruitment, Sourcing, Candidate Schedule for Interview Perks and Benefits Willing to work for UK Shift ( 1:30 PM to 10:30 PM ) Up and Down cab is provided and Dinner is provided

Compliance Executive: Lycatel : Porur chennai 1 - 3 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Role & responsibilities Any Graduate Min 1 exp in International Voice process Excellent communication, customer support experience Voice process UK Shift Pickup and Drop provided Dinner provided

Customer Support Executive chennai,india 0 - 2 years INR 2.5 - 3.25 Lacs P.A. Work from Office Full Time

Role & responsibilities Preferred candidate profile BPO Hiring US, UK & Australia Shift | Chennai (Porur - Commerzone) Company: Lycatel Mode: Office (Virtual interview No bond) US Shift: 6:30 PM 3:30 AM Dinner + 2-way Cab Australia Shift: 4:30 AM – 1:30 PM Breakfast, Lunch + 2-way Cab Qualification: Any Degree (Mandatory) Both Fresher & Experienced can apply Good English communication required Salary: Fresher – 21,000 Experienced – Up to 33,000 Virtual interview rounds No bond Immediate joining Interested candidates share your resume

Customer Care Executive : US Shift : Lycatel BPO Pvt Ltd chennai 1 - 6 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Role & responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Preferred candidate profile

Customer Care Executive: Voice Process : Australia Shift chennai 1 - 5 years INR 1.0 - 3.75 Lacs P.A. Work from Office Full Time

Role & responsibilities Min 1 year of Exp International Voice Process Preferred candidate profile Any Graduate Two way Cab and One meal Day is provided Excellent Communication Skills Customer calls handling Experience

Customer Care Executive: Australia Shift : Voice Process : Lycatel chennai 1 - 6 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Role & responsibilities Complete Voice Process Handling the customer calls and Handling the customer queries Australia Shift 3:30 am - 12 :00 pm Two way cab is provided to the door step and Break Fast and Lunch is provided by the company Preferred candidate profile Min 1 year experience.. Excellent Communication Customer Support Experience Willing to work for Australia Shift timings

Customer Care Specialist chennai 0 - 1 years INR 1.0 - 3.5 Lacs P.A. Work from Office Full Time

BPO Hiring Australia Shift | Chennai (Porur - Commerzone) Company: Lycatel Mode: Office (Virtual interview No bond) Dinner + 2-way Cab Australia Shift: 4:30 AM 1:30 PM Breakfast, Lunch + 2-way Cab Qualification: Any Degree (Mandatory) Both Fresher & Experienced can apply Good English communication required Salary: Fresher – 21,000 Experienced – Up to 33,000 Virtual interview rounds No bond Immediate joining Role & responsibilities