38090 Bpo Jobs - Page 36

Hiring for English & Hindi Voice Process -Candidates should be fluent in English & Hindi -Day Shift. -Work from office. -Salary 16k to 19k CTC Call Vaishnavi 9898014385 to apply . . . Required Candidate profile . Graduation not mandatory Freshers/ Experience are Eligible with good communication skills. Good communication Can Apply. .

Customer Operations - Associate Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 Specialisation – International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to i...

Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voice eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter ex...

Customer Operations – Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- Pune Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Inbound About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact centre is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion for customer satisfaction, team leadership, and operational excellence, we want you on our team. Position Summary: The Senior Manager, Inbound Voice Contact Centre, will oversee the daily operations of our inbound contac...

Customer Operations - Associate Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 Specialisation – International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to i...

Job Title: BPO Analyst – Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process . The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer service . The ideal candidate will provide actionable feedback and recommend process improvements to enhance service efficiency. Key Responsibilities: Quality Audits & Compliance: Monitor and assess call/chat/email interactions to ensure adherence to company policies, compliance standards, and quality guidelines. Identify service gaps, communication errors, and train...

Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversati...

Job Title: Analyst - Recruitment Location: Chandigarh/Mohali About Us: eClerx is a leading provider of Business Process Outsourcing (BPO) services in the telecom industry. We specialize in delivering high-quality, cost-effective solutions to our clients, helping them streamline their operations and improve customer satisfaction. Job Overview: As a Recruitment Analyst, you will play a pivotal role in ensuring the acquisition of top talent for our BPO operations in the telecom sector. You will be responsible for sourcing, screening, and selecting candidates who possess the skills and expertise necessary to excel in various roles within our organization. Key Responsibilities: Talent Sourcing: U...

Customer Operations - Senior Analyst India- Chandigarh/Mohali | Full-time (FT) | Customer Operations Shift Timings – Flexible 24x7 Specialisation – International BPO, Voice Process We are seeking a skilled and detail-oriented BPO Quality Analyst for our Voice Process to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality of voice interactions between our customer service representatives and customers. Your primary focus will be to analyze voice transcripts, provide feedback, and identify areas for improvement to enhance customer satisfaction and achieve key performance indicators. ...

Job Title: BPO Analyst – Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process . The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer service . The ideal candidate will provide actionable feedback and recommend process improvements to enhance service efficiency. Key Responsibilities: Quality Audits & Compliance: Monitor and assess call/chat/email interactions to ensure adherence to company policies, compliance standards, and quality guidelines. Identify service gaps, communication errors, and train...

Shift Timings – Flexible 24x7 Specialisation – International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodo...

Job Title: Spanish Voice Senior Analyst Department: Customer Support / BPO Operations Location: Chandigarh Work Type: Full-Time (Voice Process) Shift: Rotational Night Shifts Only Job Summary: We are seeking a Spanish Voice Senior Analyst to join our customer service team in a dynamic BPO environment. The role involves handling inbound/outbound customer calls in Spanish, understanding their concerns, and providing effective resolutions. The ideal candidate should be fluent in Spanish (both verbal and written), possess excellent problem-solving skills, and have prior experience in customer support or voice-based roles. Key Responsibilities: Answer inbound customer calls in Spanish promptly an...

Job Description: As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their ...

Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversati...

We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. As a Team Leader, you will be responsible for managing the quality evaluation process, ensuring adherence to performance standards, and driving continuous improvement. Your primary focus will be to provide guidance, support, and coaching to the Quality Analysts, ensuring the delivery of high-quality chat interactions and achieving key performance indicators. Responsibilities: Lead and supervise a team of Quality Analysts, providing guidance, support, and coaching to ensure consistent and accurate evaluation of chat interactions. Establish and communicate p...

Role Overview: Provide leadership and management to program staff and the primary care sector as it relates to workforce development. Contribute strategic development and partnerships relating to workforce development Provide leadership for the development of a workforce strategy Provide advice to internal stakeholders relating to workforce development Required Skills and Experience: Demonstrated people management experience. Experience working in the BPO industry including a sound understanding of the issues facing primary care workforce. Demonstrated ability to lead a project including development of business case, program planning, budgeting, implementation and evaluation. Ability to buil...

eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members an...

Warm Greetings from AGS Health! Walk In Interview for Freshers. Job Title: Trainee Process Associate AR Caller Process: International Voice Process Eligibility: Freshers are eligible. Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment. To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager. To meet the established SLAs...

Scanzer Outsourcing is looking for Back Office Executive to join our dynamic team and embark on a rewarding career journey Input and update data into computer systems Verify and ensure accuracy of data entries Maintain organized records and database.

Scanzer Outsourcing is looking for Data Entry Label to join our dynamic team and embark on a rewarding career journey Input and update data into computer systems Verify and ensure accuracy of data entries Maintain organized records and database.

Hi Job seekers, Greetings..... Are you ready to kick start an exciting career with a dynamic multinational BPO in Lucknow ? It is on the lookout for enthusiastic individuals to join our team , and it could be YOU! We ARE HIRING FOR CUSTOMER SERVICE ROLE FOR LUCKNOW LOCATION ANY GRADUATE /EXPERIENCED / FRESHER / UNDERGRADUATE CAN APPLY IMMEDIATE JOINERS ONLY PROFILE- CUSTOMER SERVICE PROCESS- VOICE LOCATION- LUCKNOW SALARY -15k to 17k ctc Roles and Responsibilities Handle customer inquiries through various channels such as phone, email, chat, and social media. Resolve customer complaints and concerns in a timely and professional manner. Provide accurate information to customers regarding prod...

Scanzer Outsourcing is looking for Back Office Executive to join our dynamic team and embark on a rewarding career journey Input and update data into computer systems Verify and ensure accuracy of data entries Maintain organized records and database.

Hii Job Seekers, Greetings from Shining Stars ITPL!!! Note: We do not charge any kind of amount in exchange of Job Opportunities. Job profile: Customer Service Location: Lucknow Working days: 6 working days Salary: upto 2.5 LPA Roles and Responsibilities Respond to customer inquiries via phone. Resolve customer issues and complaints by identifying problems. Maintain customer records by documenting interactions, feedback. Provide product or service guidance . Eligibility Any 12th pass / UG / Graduation / Fresher / Experience can apply. Must be fluent in written and verbal communication. Interested candidates can send their CV or can directly contact on 9219360243( Rishita) Regards, Rishita Ch...

Provide exceptional customer service Solve queries or issues over call/ chat Maintain a good relationship with customers Handle Inbound calls/ emails Call/ WhatsApp HR Aditi 8979622125 Required Candidate profile Fluency in English Excellent communication both verbal and written 12th passed with 6 months experience Graduate Fresher Should be Flexible in all shifts Immediate Joiners Should be present in Mumbai

Greeting from Ishmeet consultant !! Hiring for Back office and chat process Salary - Upto 38k Any Grad fresher / UG with 6 month of experience can apply Location - Noida / Gurugram / New Delhi For more info call - HR Tanvi - 9582213152 Perks and benefits Perks and benefits