11904 Bpo Jobs - Page 38

Role & responsibilities - Should have experience in managing tele-collection from any BFSI domain Should be doing EMI follow-ups Should be stable Immediate joiner will consider Location - Noida Sector 58 Preferred candidate profile - Should be graduate Perks and benefits - 2 Lpa - 3.5 Lpa Interested candidates can share your updated CV on this WhatsApp no 8851570515

Total 6 Yrs exp out of this 1.5 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Process Trainer Job Description: Role Brief: The Process Trainer delivers client-focused training for new hires, process updates, and ongoing development to ensure top-tier workforce readiness. Responsibilities include obtaining new hire trainer certification, updating training materials, and evaluating program effectiveness through various feedback mechanisms. Core Responsibilities: Responsible for the functional direction of agents in the training classroom or virtual environment, including monitoring trainee progress, providing coaching and developmental feedback, and making readiness recommendations. Onboard new employees by introducing core processes and expectations. Serve as a point of contact for process-related questions during training and nesting. Deliver engaging training sessions on processes or workflows using effective presentation and facilitation skills, including creative and adult learning techniques across various delivery methods (virtual, classroom, or one-on-one). Create and maintain up-to-date training manuals, guides, and instructional content. Design multimedia aids and exercises to enhance learning experiences. Administer evaluations, quizzes, or tests to gauge comprehension and identify areas for improvement. Provide targeted feedback to address trainee performance gaps. Measure training effectiveness using feedback methods (focus groups, interviews, surveys) and recommend program enhancements. Support Operations in transitioning agents from training to production, ensuring competency aligns with business requirements. Maintain product knowledge through hands-on transactions, cross-functional meetings, and side-by-side observations. Ensure consistent communication with managers, peers, and resource groups. Develop training materials for various delivery methods, including computer-based, interactive, classroom, and remote training. Analyze employee performance data to identify training needs, adjust programs, and recommend improvements. Train employees on company policies, procedures, and industry standards. Ensure teams follow processes accurately and consistently. Participate in continuous learning by staying engaged in change management, product releases, and process updates. Recommend curriculum modifications based on feedback or Training Needs Analysis. Use Brain-Based Learning techniques to foster an effective learning environment. Adapt to project-specific training needs across multiple projects, as required (may include overtime). Candidate Preference: Education Graduate/ Post-Graduate Desired Experience – 3 to 6 Years Desired Skills and Abilities: Proven experience in training methodologies, content creation, and soft skills (communication skills, critical thinking, time management, team building, etc.) Excellent written and verbal communication skills. Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail. Sense of professionalism and ability to develop good relationships. Previous experience in training or coaching agents - Coaching agents can be one-on-one, mentoring, SME, or delivering updates to a group or team of people. Willingness to keep abreast of new techniques in corporate teaching. Proficient in MS Office and Google Suite; e-learning software is an asset – Willing to teach, must be willing to learn. Phenomenal communication, presentation, and public speaking skills. Flexible in schedule – Must be okay to work nights. Has patience to teach others – Understands the DISC Model. Willingly work tickets/Audits for the project they serve on a monthly basis. Excellent Presentation, Feedback & Coaching skills. Good technical knowledge of computers and phones. Benefits: Salary – best in the industry Performance-based incentives Monthly Employee Engagement Activities Free Transportation (both ways) Free meals Medical Insurance

Process Trainer Job Description: Role Brief: The Process Trainer delivers client-focused training for new hires, process updates, and ongoing development to ensure top-tier workforce readiness. Responsibilities include obtaining new hire trainer certification, updating training materials, and evaluating program effectiveness through various feedback mechanisms. Core Responsibilities: Responsible for the functional direction of agents in the training classroom or virtual environment, including monitoring trainee progress, providing coaching and developmental feedback, and making readiness recommendations. Onboard new employees by introducing core processes and expectations. Serve as a point of contact for process-related questions during training and nesting. Deliver engaging training sessions on processes or workflows using effective presentation and facilitation skills, including creative and adult learning techniques across various delivery methods (virtual, classroom, or one-on-one). Create and maintain up-to-date training manuals, guides, and instructional content. Design multimedia aids and exercises to enhance learning experiences. Administer evaluations, quizzes, or tests to gauge comprehension and identify areas for improvement. Provide targeted feedback to address trainee performance gaps. Measure training effectiveness using feedback methods (focus groups, interviews, surveys) and recommend program enhancements. Support Operations in transitioning agents from training to production, ensuring competency aligns with business requirements. Maintain product knowledge through hands-on transactions, cross-functional meetings, and side-by-side observations. Ensure consistent communication with managers, peers, and resource groups. Develop training materials for various delivery methods, including computer-based, interactive, classroom, and remote training. Analyze employee performance data to identify training needs, adjust programs, and recommend improvements. Train employees on company policies, procedures, and industry standards. Ensure teams follow processes accurately and consistently. Participate in continuous learning by staying engaged in change management, product releases, and process updates. Recommend curriculum modifications based on feedback or Training Needs Analysis. Use Brain-Based Learning techniques to foster an effective learning environment. Adapt to project-specific training needs across multiple projects, as required (may include overtime). Candidate Preference: Education Graduate/ Post-Graduate Desired Experience – 3 to 6 Years Desired Skills and Abilities: Proven experience in training methodologies, content creation, and soft skills (communication skills, critical thinking, time management, team building, etc.) Excellent written and verbal communication skills. Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail. Sense of professionalism and ability to develop good relationships. Previous experience in training or coaching agents - Coaching agents can be one-on-one, mentoring, SME, or delivering updates to a group or team of people. Willingness to keep abreast of new techniques in corporate teaching. Proficient in MS Office and Google Suite; e-learning software is an asset – Willing to teach, must be willing to learn. Phenomenal communication, presentation, and public speaking skills. Flexible in schedule – Must be okay to work nights. Has patience to teach others – Understands the DISC Model. Willingly work tickets/Audits for the project they serve on a monthly basis. Excellent Presentation, Feedback & Coaching skills. Good technical knowledge of computers and phones. Benefits: Salary – best in the industry Performance-based incentives Monthly Employee Engagement Activities Free Transportation (both ways) Free meals Medical Insurance

Hiring for Voice Support Work from office Walk-in Interview UG freshers also can apply Domestic and international voice support Rotational shift & off Immedite joiners only Call : HR Prathiksha @ 9901192053 (call or whatsapp)

Job Description: Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans LeadGeneration for cross sell product at Branch and ensure the conversion. CoordinatewithdifferentBranch staff & managersforclosure. Supervisingday-to-dayoperationsin thecustomerservicedepartment. Respondingtocustomerserviceissuesinatimely manner. Creatingeffective customer serviceprocedures, policies, and standards. TheMISreport toCROandensure the targets are meet . Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis. Maintainingaccuraterecords anddocumentingall customer service activities and discussions. Assessingservicestatisticsand preparing detailed reports on your findings. HiringandtrainingnewcustomercareExecutive Stayinginformedonthelatest industrytechniques andmethods Walk in Interview Details Interview Time - 11AM to 5 Pm Interview Location - Muthoot Finance Ltd Regional Office Hyderbad-I #16-2-677/2, First Floor,104 Thirumala Towers, Judges Colony, Malkpet,Hyderabad - 5000036 ,Ph: 040-24552616, 24550148 Contact - 9037833780 Kindly share your resume to hrdhyd1@muthootgroup.com Vacancy location : MALAKPET HYDERABAD - BARKATHPURA HYDERABAD - SAROOR NAGAR HYDERABAD - NAGOLE SHIVARAMPALLY- RAJENDRANAGAR PRAGATHI NAGAR - NANDI HILLS

Key Responsibilities Include: - Calling the customer after their hub visit, quoting the price and handling any negotiations in order to make the sale. -Engaging in active listening with callers, making recommendations for products or services that may enhance their journey. - Managing payments and maintaining a detailed report -Understanding and striving to exceed call center metrics while providing excellent customer service

Hiring for Ecommerce Voice Process Work FROM OFFICE ONLY Any graduate / Freshers & Experienced English and Hindi is MUST 6 days working CTC 20k to 30k. Ring 99168,39275 or WhatsApp CV 9620551244 Required Candidate profile Candidates should have good communication skills In English and Hindi with 1 yr experience in any domain Graduation is a MUST 6 days of work Call 9916839275

Graduate Fresher/Experienced (2020+) Fluent English is a must Salary: 22k + upto 9k quarterly incentives Performance bonus, insurance, client perks Hinjewadi, Pune Night shifts, 2-way cab 2 rotational week-offs Apply : Wp/Call HR Gaurav - 9325399945

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8544750781

BPO - Hiring For Non Voice E - Commerce Email And Chat Process - 24K Per Month- GGN Grad/UG/Fresher - Can Apply. No BE/ BTech 24/7 5 days Both Side Cabs WFO Call - Dipankar @ 9650094552 CV@ jobsatsmartsource@gmail.com

Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- 12th Pass To schedule your interview, please contact: HR Namrata WhatsApp / Call: +91 86248 68754

Hiring for International Chat process 24K Grad/UG/BE/B.Tech with 1 year Experience in Any Domain Can apply 24K UG/BE/B.Tech with 6 Months Exp. Internationl Bpo Must - 20k Grad Fresher 20K Call @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Process - Bank Of India Need Graduates or Graduation perusing candidates. Freshers required CSA ROLE V3+V4 comms skills Rotational shifts Rotational off PAID OTS. Salary - Upto 22,000 CTC ROI - HR and Ops only Required Candidate profile Qualification- 12th and above Looking to start your career.. Reach out to to schedule your interview! HR Sakshi Call/WhatsApp: 8432537262

Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha :- 9763458943

WE ARE HIRING FOR WFH PROFILE 6 DAYS WORKNG ROTATIONAL SHIFT SALARY UP TO 17K INHAND GRAD FRESHER AND UG MIN 1 YEAR EXPERIENCE REQ. OWN LAPTOP AND WIFI MIN I5 WITH WINDOWS 10 NO RYZEN ALLOW VOICE / BLENDED ALSO

Job Description: Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans LeadGeneration for cross sell product at Branch and ensure the conversion. CoordinatewithdifferentBranch staff & managersforclosure. Supervisingday-to-dayoperationsin thecustomerservicedepartment. Respondingtocustomerserviceissuesinatimely manner. Creatingeffective customer serviceprocedures, policies, and standards. TheMISreport toCROandensure the targets are meet . Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis. Maintainingaccuraterecords anddocumentingall customer service activities and discussions. Assessingservicestatisticsand preparing detailed reports on your findings. HiringandtrainingnewcustomercareExecutive Stayinginformedonthelatest industrytechniques andmethods Walk in Interview Details Interview Time - 11AM to 5 Pm Interview Location - Muthoot Finance Regional Office 1st & 2st Floor, near Netaji circle dattagalli 3rd kanakadasnagar, Mysore- 570023 Contact - 9037835317 Kindly share your resume to hrmys@muthootgroup.com Vacancy location : MYSORE-DEVARAJA URS RD KONANUR - (KA) MYSORE - KANAKADASANAGAR

-HSC / Graduates can apply -Freshers can apply. -Marathi, Hindi / Average English -Salary:- 12,500 in-hand to 22,000 + Incentives. -Rotational week off. -Pick and drop from Thane station to office. Required Candidate profile 2 rounds of interview. Looking to start your career..? Reach out to HR Sakshi to schedule your interview! Call/WhatsApp :- 8432537262

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Contact: HR Nisha Phone/WhatsApp: +91 97634 58943 Send your updated CV and schedule your interview Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

Job Description: Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans LeadGeneration for cross sell product at Branch and ensure the conversion. CoordinatewithdifferentBranch staff & managersforclosure. Supervisingday-to-dayoperationsin thecustomerservicedepartment. Respondingtocustomerserviceissuesinatimely manner. Creatingeffective customer serviceprocedures, policies, and standards. TheMISreport toCROandensure the targets are meet . Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis. Maintainingaccuraterecords anddocumentingall customer service activities and discussions. Assessingservicestatisticsand preparing detailed reports on your findings. HiringandtrainingnewcustomercareExecutive Stayinginformedonthelatest industrytechniques andmethods Walk in Interview Details Interview Time - 11AM to 5 Pm Interview Location - MUTHOOT FINANCE LTD REGIONAL OFFICE Mangalore 2nd floor, City trade Building, opp City Hospital, Mangalore 575003 Contact - 9037835283 Kindly share your resume to recruit.mlr@muthootgroup.com Vacancy location : MANGALORE-HAMPPANKATTA KULAI-SURTHKAL BAJPE - (KA)

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943

- URGENT OPENING FOR DC (DEBIT CARD) UPGRADE PROCESS - SUNDAY FIXED OFF - AMAZING INCENTIVES - QUALIFICATION- 12th PASS - Salary - UPTO 21K IN-HAND - Timing - 10-7 - Note:- GOOD Communication Required Candidate profile Min qualification- HSC To apply for the position, kindly call or WhatsApp your resume to our HR: Mr. Omkar – +91 86988 79613 Perks and benefits Incentives and growth opportunities.

Work From Office Process :- Times Pro (Edutech Outbound Sales) Shifts Timing: - Day Shift Preferred candidate profile Only Graduates and post graduate can apply Freshers can apply Good English / Average Communication Salary:- Up To 22,000 To 24,000 + CTC Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Apply Here.. To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:- 8698488197 Mail id:- pratiksha.shirtode@credicus.co