We are hiring Customer Success Associates for a domestic outbound insurance/tele-collection process. The role includes calling interested leads, understanding customer needs, and advising on Health, Motor, and Life insurance products.
Company Description Scinext Skills & Technology is a workforce development organization under Startup India (DIPP228516) and aligned with NSDC skill development standards. Specializing in Zero Hiring Cost solutions, Scinext uses a Hire–Train–Deploy (HTD) model to provide organizations with pre-screened, trained, and ready-to-deploy talent. With a focus on industry-aligned skill training, Scinext collaborates with business leaders to support companies in optimizing recruitment costs, improving productivity, and reducing attrition. We serve various sectors, including BFSI, IT, BPO, EdTech, and allied industries through pan-India talent sourcing. Scinext aims to build future-ready workforces that drive substantial business outcomes. Role Description This is a full-time, Remote work role based in Pan India for a Human Resources Business Partner Client Association Manager. Responsibilities include serving as the primary liaison between clients and the organization, managing client relationships, and ensuring timely and successful delivery of workforce solutions. The role involves end-to-end HR processes, including talent acquisition, training design, deployment processes, and handling workforce-related client requirements. The HRBP will also analyze workforce needs and strategize talent management initiatives to enhance client outcomes and align with business objectives. Qualifications Strong expertise in talent acquisition, workforce planning, and retention strategies. Ability to develop and implement HR initiatives and strategies aligning with business goals. Excellent client relationship management and communication skills. Experience in training and deployment program management. Leadership abilities, organization, and attention to detail. Bachelor’s degree in Human Resources, Business Administration, or a related field. A Masters's degree or relevant certifications are a plus. Adaptability to a dynamic and fast-paced work environment with a team-oriented mindset. Experience in talent sourcing and engagement for sectors such as BFSI, IT, BPO, or EdTech preferred.