38090 Bpo Jobs - Page 35

Job Description Job Responsibilities : Quality Management: Define, implement, and maintain a robust quality management framework across all e-commerce BPO processes. Develop and oversee quality assurance (QA) strategies, audits, and performance improvement plans. Monitor service-level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction metrics to ensure compliance and optimal performance. Conduct root cause analysis for quality failures and implement corrective/preventive actions. Process Improvement: Identify areas for process optimization and lead initiatives to enhance operational efficiency. Benchmark industry best practices and introduce innovative methods to...

We are hiring Position : Customer Support Associate Rotational shift Rotational week off 5 days working 2 Rotational week off International voice process one way cab for more inform : 9713451996

Being a FASTRACK sales and marketing company, here we are looking to get expansion by scouting THE BEST HUMAN COMMERCIAL from across COIMBATORE. WE ARE OPEN FROM OFFICE. WE BUILD PEOPLE TO BUILD BUSINESS Required Candidate profile *Dynamic & Hardworking Freshers *Inter-personnel skills and Communication skills *Graduate & Post Graduate Freshers *Freshers willing get trained in all the areas of management *Immediate Starters

ANZ is looking for Customer service, Fraud and Scams First Responders Officer to join our team Roles and Responsibility Respond to customer inquiries and resolve issues professionally. Investigate fraud cases and identify patterns and trends. Develop and implement strategies to prevent scams and fraudulent activities. Collaborate with internal teams to resolve complex customer complaints. Analyze data and reports to identify areas for improvement in customer service and fraud prevention. Provide training and guidance to junior team members on best practices. Job Requirements Strong knowledge of customer service principles and practices. Experience in fraud investigation and analysis. Excelle...

Acko is looking for Associate OPD Claim to join our team Roles and Responsibility Manage and process OPD claims efficiently. Coordinate with various stakeholders to resolve claim-related issues. Analyze and identify trends in claim processing to improve efficiency. Develop and implement process improvements to boost productivity. Collaborate with cross-functional teams to achieve business objectives. Ensure compliance with regulatory requirements and company policies. Job Requirements Strong knowledge of claim processing and management principles. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Effective communication and interpersona...

Barclays is looking for Specialist Customer Care Support to join our team Roles and Responsibility Provide exceptional customer service and support to clients through various channels. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to enhance overall customer experience. Develop and implement process improvements to boost efficiency and effectiveness. Analyze customer feedback and suggest changes to products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum years of experience in customer care support or related field. Strong communication and problem-solving skills. Ability ...

Exp. in BPO Industry- International Voice Team Leader - 7.5 lpa (Ahmedabad)- Gaming Process (Any process would work) Team Leader- 8.5 lpa (Noida/ Gurgaon)- Sales Process (International hardcore sales/Upselling/collection) 5 days working- US shift

Barclays is looking for Specialist customer care support to join our team Roles and Responsibility Provide exceptional customer service and support to clients through various channels. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to enhance overall customer experience. Develop and implement process improvements to boost efficiency and effectiveness. Analyze customer feedback and suggest changes to products or services. Build strong relationships with customers to increase loyalty and retention. Job Requirements Minimum years of experience in customer care support or related field. Strong communication and interpersonal skills. Ab...

Barclays is looking for Specialist customer care support to join our team Roles and Responsibility Provide exceptional customer service and support to clients through various channels. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to enhance overall customer experience. Develop and implement process improvements to boost efficiency and effectiveness. Analyze customer feedback and suggest changes to products or services. Build strong relationships with customers to increase loyalty and retention. Job Requirements Minimum years of experience in customer care support or related field. Strong communication and interpersonal skills. Ab...

Barclays is looking for Specialist Customer Care Support to join our team Roles and Responsibility Provide exceptional customer service and support to clients through various channels. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to enhance overall customer experience. Develop and implement process improvements to boost efficiency and effectiveness. Analyze customer feedback and suggest changes to products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum years of experience in customer care support or related field. Strong communication and problem-solving skills. Ability ...

Acko is looking for Associate OPD Claims to join our team Roles and Responsibility Manage and process claims related to OPD. Ensure accurate and timely processing of claims. Collaborate with internal teams to resolve claim-related issues. Develop and implement effective claim management strategies. Analyze and report on claim performance metrics. Identify areas for improvement in the claims process. Job Requirements Strong knowledge of claim processing and management principles. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Strong communication and interpersonal skills. Experience with claim management software and systems. Strong a...

Total 3yrs out of this 1yr TL exp ON PAPER, Inbound Customer Support Voice Process International SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Gurgaon Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Hello Jobseekers, Greetings from Shining Stars ITPL! Hiring for an enthusiastic customer service executive to join our team on an immediate basis. Job Description: Job Profile: Customer Service Executive Salary: 16k to 30k ctc Location: Noida, Delhi Eligibility: Any UG/ Graduate/ Fresher/ Experience Shift: Rotational Shifts for boys and day shift for girls Roles and respnsibilities: 1. Handling customer's queries related to the process. 2. Maintain discipline at work and coordinating with the internal team. 3. Maintaining a positive company image by proactively identifying customer needs. 4. Delivering fast and effective solution to customer. Interested candidates may feel free to apply. Feh...

Inbound and Outbound Hindi Voice Process Resolving Customer Queries. Passion to Speak to customers and solve their queries Eligibility: Any Qualification preferably a graduate Must be fluent in English , Tamil & Hindi (Mandatory) Added advantage to speak in any other regional language Freshers / 6 months - 1 year experience in Voice Process will also be considered. Flexible to work in rotational day shift (6 Days ) with rotational week off. Immediate Joiners only Interested Candidates can walk in to the below mention venue for F2F Interview ( 10.30 AM - 5:00PM) or Contact HR Nivetha- 7824006646

Job Description: Inbound and Outbound Telugu Voice Process Resolving Customer Queries. Passion to Speak to customers and solve their queries Eligibility: Any Qualification preferably a graduate Must be fluent in English , Tamil & Telugu (Mandatory) Added advantage to speak in any other regional language Freshers / 6 months - 1 year experience in Voice Process will also be considered. Immediate Joiners only Interested Candidates can walk in to the below mention venue for F2F Interview ( 9:30 AM - 5:00PM) or Contact HR Keerthika @ 7824013609

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- VOICE PROCESS LOCATION- GURUGRAM ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBI...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Job Description: Support Process Passion to Speak to customers and solve their queries Eligibility Any Qualification preferably a graduate Must be fluent in English , Tamil & Kannada(Mandatory) Added advantage to speak in any other regional language Freshers / 6 months - 1 year experience in Voice Process will also be considered. Immediate Joiners only Interested Candidates can walk in to the below mention venue for F2F Interview ( 10:00 AM - 5:00PM) or Contact HR Kaviya @ 7824005525

Support Process Passion to Speak to customers and solve their queries Eligibility: Any Qualification preferably a graduate Must be fluent in English , Tamil & Malayalam (Mandatory) Added advantage to speak in any other regional language Freshers / 6 months - 1 year experience in Voice Process will also be considered. Immediate Joiners only

Hiring Fresher & Experience candidate. Customer Support role- Domestic BPO Languages- English + Hindi Salary 14- 18k Inhand Location :Chennai Graduation Mandatory 6 Days Working days Call Nisha 9898014365 to apply .

Hiring Fresher & Experience. Customer Support role- English + Hindi. Salary 14 to 18k Inhand Location: Hyderabad, Chennai, Bangalore Graduation: Not Mandatory 6 Working days Call Nisha 9898014365 for more info .

Lead the acquisition of new BPO projects both domestic and international, specifically with fixed billing models. Build and maintain strong relationships with potential and existing clients. Plan and execute seamless transition and integration of new accounts into operations. Manage end-to-end BPO operations, ensuring adherence to SLAs, KPIs, and quality standards. Oversee and optimize performance of 500+ seat operations, including staffing, resource allocation, and process efficiency. Collaborate closely with internal teams including HR, Quality, Training, and Client Servicing. Drive operational strategy, continuous improvement, and cost-effective delivery. Present performance reports and o...

Hiring Fresher & Experience candidate for top BPO. Good English with Hindi is mandatory. Customer support Executive Location- Hyderabad/ Chennai/ Bangalore Salary 14k to 18k Inhand Call Nisha 9898014365 for more info . . Required Candidate profile . Candidate should be fluent in English & Hindi Should be comfortable in Work from office. Call Nisha 9898014365 for more info . .

Opening for Fresher and Experience candidates in BPO Domain for Customer Support -Excellent English & Tamil or Hindi -Location- Hyderabad, Chennai & Bangalore -Chennai & Bangalore- 14k-18k hand -Hyderabad 14k- 17k Inhand Call Vaishnavi 9898014385 . Required Candidate profile -Language-Excellent English+ Tamil/ Hindi -Graduation not Mandatory Voice Process / Non voice / Call center / BPO Call Vaishnavi 9898014385

. Opening for Freshers & Experience candidates in BPO Domain. Customer Support Role. Voice Process. -English + Hindi is required -Salary 16k to 22k CTC -Providing customer support Call Vaishnavi 9898014385 to apply . Required Candidate profile - -Language- English+ Hindi -Chennai - Graduation Mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Call Vaishnavi 9898014385 to apply .