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At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In operations and solutions at PwC, you will focus on providing consulting services to optimise overall operational performance and develop innovative solutions. You will work closely with clients to analyse operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. Working in this area, you will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Description Title: Spend Transparency + Engagement Manager / Sr. Manager Location Posted: Bangalore Date Last Modified: April 28, 2025 BRIEF COMPANY DESCRIPTION At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC. Acceleration Centers (ACs) are PwC’s diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients. The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics as well as vertical specific solutions. PwC's high-performance culture is based on passion for excellence with focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct: We care for our people. Globally PwC is ranked as the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel. Apply to us if you believe PwC is the place to be. Now and in the future! JOB OVERVIEW: Compliance Central – Manager Preferred Title: Spend Transparency + Engagement Manager / Sr. Manager Education/Certifications : Bachelor's degree with relevant experience in regulated, process-driven industries, preferably involving HCPs, HCOs, or Patients. Knowledge of global spend transparency regulations preferred. Summary: The Spend Transparency + Engagement Manager oversees the daily operations of a compliance-focused team, ensuring the accurate data processing and reporting of healthcare professionals (HCPs) and healthcare organizations (HCOs). This role focuses on process excellence, regulatory compliance, and team leadership to maintain audit-ready standards and operational efficiency. Roles and Responsibilities, generally: Candidate would be required to oversee team which performs data management, remediation/cleansing, report generation/QC and data analytics for transparency disclosures globally. Candidate would ensure the project file is thoroughly kept up to date, in an audit-ready state continuously. Additionally, manager would be responsible for managing team coverage during peaks and allocated time off to provide continuity of service, perform quality control checks of outputs, manage SLA achievement, assess volume and seasonality, managing administrative nature of program governance, liaise with client and grow business organically as possible. Additional Responsibilities May Include, But Are Not Limited To: Learn, use and train teammates on PwC’s proprietary technology platform used to perform data management and reporting activities for global spend transparency data Supervise team performing data management, remediation and reporting activities Perform spot checks of data remediation and report generation outcomes for compliance accuracy Manage escalations internally and with clients Perform data analytics using Power BI based on standard or ad hoc requests Identify opportunities for process improvement and automation enhancements Collaborate both internally and externally to achieve optimal client outcomes Mentor and coach junior associates on quality standards and processes Any other responsibility that flows naturally and logically to this role Skills: 5–8 years relevant experience Global transparency related experience preferred Proven team management and leadership Strong research, analytical, and critical thinking skills Advanced Excel and data management skills Strong English communication skills, verbal and written Ability to work under pressure with focus on quality Ability to model and coach for “white glove” customer service Good understanding of analytical tools like Alteryx, Power BI © 2022 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. This content is for general information purposes only and should not be used as a substitute for consultation with professional advisors. Legal disclaimer | Legal notices | Privacy statement Show more Show less
